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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: May 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 182

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M
mohd arshad conway
from Gurgaon, Haryana
Feb 1, 2015
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Address: Agra, Uttar Pradesh

i took a policy of LIC ULIP growth plan fund of single premium in 2005 but that policy was entered as a bond plan of yearly premium because of the fault of the clerk.When i surrendered that policy in 2009, i got a cheque of Rs.4326 and that amount was less according to me.Then i went to the office and i returned that cheque to the officeholder and till today i haven't get any amount.
And i also took another policy with that policy in the same year i.e.2005 and when i surrendered that another policy in 2009, i got a cheque of Rs.14000.

kindly provide me my amount with full interest.
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    vijaysurya24
    from Delhi, Delhi
    Jan 30, 2015
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    Address: East Godavari, Andhra Pradesh

    Hello Sir/Mam, My Policy Details are as follows: LIC Policy No:[protected] I lost my LIC Premium Receipt for the year 2013 to 2015. I want to submit the Premium Bill for my Tax Investment Proof. It would be great if you could you send me the Duplicate bill to my mail ID: Vijay.[protected]@pernod-ricard.com Its very urgent, Sir please do the needful ASAP. Thanks in Advance Vijay Suryavanshi
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      A
      Ajeetram
      from Indore, Madhya Pradesh
      Jan 29, 2015
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      Address: Indore, Madhya Pradesh

      Respected Sir/Ma'm, This is regarding my loan A/c number[protected], I am unable to access my online a/c. It is showing loan number is already register, but I do not have any login credential and getting error that "Email Id is not register" while trying to access forgot user id/password link. Request your kindly support at earliest. Arvindkumar Vishwakarma Loan A/c number[protected] Branch- Indore ID:50201 Cell No.[protected]
      customer support has been notified about the posted complaint.
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        L
        Lakshmi Ramanathan
        from Chennai, Tamil Nadu
        Jan 29, 2015
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        Address: Tiruchirappalli, Tamil Nadu

        I tried to ask the following detail under youe "write to Us" but it always said pl provide detailsinsite o fmy filling details. My query was :" When the option to change to Lower Interest Rate start. There is no info on this so far. If I want change my loan to another Nationalise bank ; what are the conditions and charges involved. Is there any loer rates apllicable to women " My details are: Customer ID 18224133 Loan A/c [protected] Mobile [protected] Telephone 4023365 Email [protected]@yahoo.com Work Place Address Flat No.GF-D, BLOCK-C, LAKSHUMI VASAM, PHASE-I, SHANKAR ABODES, THIRUVANAI KOVIL, KUMBAKONAM SALAI, TRICHY, TAMIL NADU - 620005 There is no room to correct Tele Number in your site. If it ned not be corrected why ask for it at all..as if only Mobile number is important
        customer support has been notified about the posted complaint.
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          R
          Rekha pandey
          from Delhi, Delhi
          Jan 29, 2015
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          Address: Sultanpur, Uttar Pradesh

          Agent portal User id; Password Respected Sir, I am a LIC agent. I need user id & password login LIC portal. I purchase LIC agent software but not update online LIC Data policy holder. So please give me my user id & password in my email. My name: REKHA PANDEY Agency Code:09832221 Branch Sultanpur Faizabad email. [protected]@gmail.com Thanks & Regards REKHA PANDEY LIC Agent Agency Code 09832221 D.O Code:Mo121221
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            J
            jyothiumesh
            from Mumbai, Maharashtra
            Jan 29, 2015
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            Address: Thane, Maharashtra

            Dear sir/madam,

            Mr.(Umesh servegar, s/o yallappa servegar)), (Policy number is[protected] passed away on (03-12-

            2013) all requested documents were submitted to the branch which is located in maharashtra on

            February 2014 and they assured that the cheque will be issued at the earliest. I contacted them

            Multiple times through the lic helpline & they confirmed that all documents have been received and

            Its proper and payment to the claimant (Mrs jyothi, w/o late umesh servegar) will be made within

            A week. The same reply was obtained on multiple occasions, however no payment has been received yet.

            It has been more than 10 months for now since the submission of the documents & was assured

            Payment in a week. Kindly look into this issue as the family of deceased is waiting for the payment

            And are in a pathetic situation to continue their livelihood. Hence i would request you to expedite

            The processing of claim and take necessary action to issue the payment at the earliest.

            Thank you

            Sincerely,

            Jyothi
            Ph number:[protected]

            Adress:lic of india
            Khopoli branch office, utsav commercial complex, bazar peth
            Khopoli, district thane
            City khopoli,
            Maharashtra
            Branch code ;92k
            Ph number:[protected]
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              K
              kumarsh4
              from Durg, Chhattisgarh
              Jan 28, 2015
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              Address: Gwalior, Madhya Pradesh

              sir i have paid premium for policy no[protected] amt Rs 3255/- on line sbi bank txn reference no BSBI[protected]GOOMTPIC8 DTD 27/01/2015. RECEIPT NOT ISSUED. kindly do the needful and inform us on mob no [protected] shailesh kumar. thanks
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                A
                a1a1
                from Delhi, Delhi
                Jan 28, 2015
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                Address: Thane, Maharashtra

                I WANT TO WITHDRAW MY POLICY IN THE NAME OF RIKAME KISHOR SHANKAR which is open in 2007.BUT DONT HAVE ANY INFORMATION ABOUT MY POLICY EVEN POLICY NO ALSO .AND MY AGENT ALSO AVOID TO HELP ME .PLZ TELL ME WHAT SHOULD I DO.MY EMAIL ID IS rikamekishor95gmail.com and sadhanarikame2gmail.com.
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                  P
                  Prashaanth
                  from Mumbai, Maharashtra
                  Jan 24, 2015
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                  Address: Bangalore, Karnataka

                  This thread was extremely useful as I put the caller on hold and checked online for the authenticity. I too was initially duped into providing all my policy info to the lady Sonal who called mentioning the same bonus declaration and that 40% will go to my agent and rest only after maturity if I do not claim the same by verifying. I kept asking how they got my land line number as I have never mentioned in my LIC records, they said they had details from sources and gave me a docket number to prove they are genuine. Thankfully I got to know from all of you above that this is a fake scam racket, I scolded the lady, told her I am aware of their games, and disconnected the call. Prashaanth-Bangalore
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                    K
                    kush1449
                    from Surat, Gujarat
                    Jan 23, 2015
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                    Address: Surat, Gujarat

                    Respected Sir, I have LIC Mutual Fund "DHANVIKASH SCHEME". Now, I need money so I send all needed document to Mumbai branch but all document return back to me. So I am confused what to do so please give me to right instruction how to withdraw my money from this mutual fund.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      R
                      rkskv24
                      from Mumbai, Maharashtra
                      Jan 20, 2015
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                      Address: Varanasi, Uttar Pradesh

                      R/Sir With ref .to the sub. cited above I requested Mr ASWANI official of area office lichfl Varanasi on his Mobile no. [protected] but his response was not customer friendly and refused to provide the statement on my registered email id..The aforesaid statement is required for getting rebate (for the repayment of principal amount and interest ) in income tax for the financial year 2014-15 Rajeev Kumar Singh loan A/c no.[protected] email id. [protected]@gmail.com mobile no.[protected]
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                        B
                        bhumik
                        from Delhi, Delhi
                        Jan 20, 2015
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                        Address: Jaipur, Rajasthan

                        Hi LIC HFL, I need provisional statement for tax proof submission for year 2014-15. I have tried your online portal, but it not working fine. I am unable to reset my userid/password. Please send the softcopy to my email address. Email: hemant.p.[protected]@relianceada.com Loan A/C:[protected] Regards, -Hemant Verma contact no. [protected]
                        customer support has been notified about the posted complaint.
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                          N
                          nyl
                          from Mumbai, Maharashtra
                          Jan 20, 2015
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                          Address: Mumbai City, Maharashtra

                          Dear Sir /Madam, This is to bring to your attention that while making the LIC payment online thru credit the convenience fees levied are very very high . I believe the online facility is for the convenience of the customers where nominal charges are justified but not charges like Rs 190. + S.T on payment above RS 25000 /. Request you to kindly look into the matter and revert . Thanking You Manisha lakhani email id : [protected]@rediffmail.com [protected].
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Jan 20, 2015
                          Updated by nyl
                          sorry it is credit card
                          Dear Sir /Madam,

                          This is to bring to your attention that while making the LIC payment
                          online thru credit card the convenience fees slab levied have changed and has become are very very high .Earlier it was max Rs.35/- + S.T. but now it has become Rs. 350/- + S.T. a sudden 10 times increase. I
                          believe the online facility is for the convenience of your company as well as of the customers
                          where nominal charges are justified but not such a hike in them, you are discouraging me to make online payment by making me pay such a heavy convenience fee where i guess many other insurance agencies don't even charge a single rupee to make premium payment online.


                          Request you to kindly look into the matter and revert .

                          Thanking You

                          S.Kothari
                          email id : sgk.[protected]@gmail.com
                          Dear Sir /Madam,

                          This is to bring to your attention that while making the LIC payment
                          online thru credit card the convenience fees levied have changed
                          and are very high. And should no more be called convenience charges. Earlier it was max Rs.35/- + S.T. but
                          now it has become Rs. 80/- + S.T. for a premium amount of just Rs 12652. I
                          believe the online facility is for the convenience of the company as well as for the customers,
                          where nominal charges are justified but not such a heavy charges being levied. You are
                          discouraging all LIC customers to make online payment by adding such exorbitant convenience fee where I guess many other insurance agencies don't even
                          charge a single rupee to make premium payment online.


                          Request you to kindly look into the matter urgently and revert .

                          Thanking You

                          Rajesh
                          email id : [protected]@ymail.com
                          Why is LIC charh=ging a convenience fee for online payments of premium? Hasn't the Government of India waived off such charges? We are yet to receive a response from LIC
                          Hi Sir/Madam,

                          I just paid premium online.To my surprise there is 80/- extra as convenience charge.I believe GOI waived off such charges.Hope there is positive response from LIC.
                          There should not be any extra fees for online transactions. Else everyone have to move back to cash transactions. Awaiting LICs reply
                          Dear Sir /Madam,

                          This is to bring to your attention that while making the LIC payment
                          online thru credit card the convenience fees levied have changed and are very high. And should no more be called convenience charges. Earlier it was max Rs.35/- + S.T. but
                          now it has become Rs. 350/- + S.T. for a premium amount of just Rs 54000. I
                          believe the online facility is for the convenience of the company as well as for the customers,
                          where nominal charges are justified but not such a heavy charges being levied. You are
                          discouraging all LIC customers to make online payment by adding such exorbitant convenience fee where I guess many other insurance agencies don't even charge a single rupee to make premium payment online.

                          Request you to kindly look into the matter urgently and revert .

                          Thanking You

                          Ravish
                          email id : [protected]@yahoo.co.in
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                            D
                            DharmaShila
                            from Delhi, Delhi
                            Jan 19, 2015
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                            Address: Kolkata, West Bengal

                            Non receipt of annuity payment LIC of India has not credited my annuity into my bank account for the month of November 2014. I used to get the annuity amount and submit my life certificate in November every year since 2009 to the following office. LIC, Pension and Group Scheme, MDO - I, 1st Floor Yogakshema, Jeevan Bima Marg, Mumbai 400 021. Please help 53, Balaji Nagar, Chhota Govindpur Jamshedpur, Jharkhand, PIN 831015. Contact - [protected] Email - [protected]@gmail.com
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Jan 21, 2015
                            Updated by DharmaShila
                            No action in 2 days.
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                              S
                              Subrata Habibpur
                              from Ranaghat, West Bengal
                              Jan 17, 2015
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                              Address: Kolkata, West Bengal

                              Respected Sir, This is Inform to You that I am PRATYUSH BASAK as a policy Holder under Your Ranaghat Branch (42A). My Policy No. is[protected]. Policy S.B Due on 27/12/2013. At the Time I Submit NEFT . Unfortunately S.B Account Number is Wrong Written.So S.B Due Return. After this time I Complain Repeatedly Ranaghat Branch but at present I can’t get my S.B Due. So PL Grant My Prayer as soon as Possible .
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                                Sai Krishna Vaidyula
                                from New Delhi, Delhi
                                Jan 17, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                Hi LIC HFL, I need provisional statement for tax proof submission for year 2014-15. I have tried your online portal, but it not working fine. I am unable to reset my userid/password. Please send the softcopy to my email address. Email: phanikumar.[protected]@gmail.com Loan A/C:[protected] Regards, -Phani Kumar
                                customer support has been notified about the posted complaint.
                                Hi LIC HFL, I need provisional statement for tax proof submission for year 2014-15. I have tried your online portal, but it not working fine. I am unable to reset my userid/password. Please send the softcopy to my email address. Email: [protected]@gmail.com Loan A/C: [protected] Regards, -Jeevan
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                                  A
                                  anitastan2010
                                  from Mumbai, Maharashtra
                                  Jan 14, 2015
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I had received a call from Priya Gupa from branch no.112 regarding my bonus amount of my policy no.[protected] DOC: 28/08/2002 on November 29th 2014 but till now nothing is been done about it.Mr Amit Rawat in the processing department made me take membership from Beyond Yatra Dreams Come Pvt. Ltd on urgent basis on the 29th November 2014 itself saying that if I dont have membership card my money will not get released.I hastily made my membership with Beyond Yatra Dreams Come Pvt Ltd even though it is of no use for me.Now when Im following up with the LIC Branch 112 they are giving me all sorts of reason.Im quietly bearing it.I want to know why LIC is harrassing people like this.That too poor people like us who are badly in need of money.How do you think they will be blessed by God.Please look into the matter and call on [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I had received a call from Priya Gupa from branch no.112 regarding my bonus amount of my policy no.[protected] DOC: 28/08/2002 on November 29th 2014 but till now nothing is been done about it.Mr Amit Rawat in the processing department made me take membership from Beyond Yatra Dreams Come Pvt. Ltd on urgent basis on the 29th November 2014 itself saying that if I dont have membership card my money will not get released.I hastily made my membership with Beyond Yatra Dreams Come Pvt Ltd even though it is of no use for me.Now when Im following up with the LIC Branch 112 they are giving me all sorts of reason.Im quietly bearing it.I want to know why LIC is harrassing people like this.That too poor people like us who are badly in need of money.How do you think they will be blessed by God.Please look into the matter and call on [protected]
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                                    vishnudasanpillai
                                    from Bengaluru, Karnataka
                                    Jan 13, 2015
                                    Resolved
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                                    Resolved

                                    Address: Kollam, Kerala

                                    i am an agent of lic since 1991 now a days i dont get my commission and other details for getting my details i need to register in agents portal how can i get username and password pls anyone help me... my mail id is [protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Var21
                                      from Bellary, Karnataka
                                      Jan 10, 2015
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi, I have been sanctioned loan by LIC HFL Whitefield. The LIC hasn't yet disbursed the amount neither to me nor the seller of the property. LIC HFL officers didn't even inform us about sanctioning of the loan or that they will start the charging the EMI. We were told once we send in all the documents they had asked, they will start the process. But we are yet to send the documents and they have already sanctioned the loan without disbursing the loan amount. But from 2nd Jan 2015, LIC has started charging interest and collecting money from my Bank account. This is totally unethical of LIC HFL to charge interest and EMI without disbursing the loan amount. LIC HFL Senior officers please look into this and help in getting this resolved as soon as possible. Regards, Varsha Bhat
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      customer support has been notified about the posted complaint.
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                                        avinashspy4u
                                        from Ahiri, Maharashtra
                                        Jan 10, 2015
                                        Resolved
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                                        Resolved

                                        Address: Kutch, Gujarat

                                        Dear Sir I have submitted my request of Branch Change on 13-Sep-13 from Branch 923 to Branch 821but it has not been processed yet. Kindly do the needful. My Policy details are as follows:- Name: Avinash Kumar Policy No:[protected] New Branch Code: 821 With Regards Avinash Kumar [protected] [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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