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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Feb 11, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 189

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P
pullelayuvaraj
from Gurgaon, Haryana
Aug 28, 2014
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Address: Gandhinagar, Gujarat

Hi Team, I have made an online payment for my policy premium, using ' bill desk' gateway of LIC portal.. I have received an auto generated mail from my bank stating the debit of premium amount. But I was not generated with any online receipt. I have the payment reference number which I have collected from the bank. Please let me know the contact details of the customer service team of LIC who can help me knowing the status of the payment. Regards, Pullela Yuvaraju +91-[protected] [protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved 
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    raju2014
    Aug 27, 2014
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    We were told by LIC Agent before 15 years at the time of enrollment in 15 years Jeevan Surabhi Policy - total benefits will be 260% of sum assured in following interval: After 4th year - 30% of sum assured After 8th year - 30% of Sum assured After 12the year - 40% of sum assured After 15the year - 160% of sum assured We received 30%, 30% and 40% of sum assured till 12th year. Now the policies matured on June 28, 2014 (15 years) and we have received intimation of only 62% of sum assured from LIC Siliguri Branch. As per commitment of Agent we lost almost 100% of benefit in this policy. Can LIC clarify us in this regards ? We are 10 persons enrolled in this policy.
    Aug 14, 2020
    Complaint marked as Resolved 
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    We could not received answer from LIC as it is already gone 5 days.
    Why I could not received the answer of my question above ??? even after 9 days. Is this for show off only ???
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      pthirupathaiah
      from Mumbai, Maharashtra
      Aug 27, 2014
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      Superannuation scheme details reg.,

      Dear Sir, I am the member of superannuation. My name is P.thirupathaiah, Ref.No. AD No.8663, every year received payment w.e.f 3.6.02 Rs. 3569. The gross amount received Rs.16388. Up to last year i have received amount Rs.3569. but this year i have not received any amount nor any statement. Please give my superannuation details for proceeding further. My mail ID is thirupathaiah.[protected]@bharathicement.com. Mobile No. [protected]. New...
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      manish jaisinghani
      from Lucknow, Uttar Pradesh
      Aug 26, 2014
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      Address: Lucknow, Uttar Pradesh

      hi

      i am manish jaisinghani and i have worked in a company for 17 years, the company send me form for filling and there is no annuity no./master policy no., only they gave me a/c no. 320069 and LIC id no. 1274. How can I get annuity no. or master policy no. when try to contact lic office they are not responding . plz help
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        RAJESH KUMAR SHARMA (SEWRI)
        Aug 25, 2014
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        Dear sir i was lic agent, of Branch Forbesganj Dist Araria (Bihar) lic date of appointment 2004/05, date of exit 2010/11, licence expiry date 2010, agent code 1623/034/543. renuwal commissions not pay, pls. solved my problem, I am very much harassed by the attitude of working of these type of LIC D.O. & LIC Branch Office staff. Please let me know what Action would be taken against D.O. & forbesganj LIC branch office staff. Hoping for a strict action against these type of D O & officers . Thanking you

        With regards

        RAJESH KUMAR SHARMA VILLAGE - SEWRI VAYA SHRIBALAJI DIST - NAGAUR (RAJASTHAN) Mobile No. [protected] & [protected] Email. [protected]@hotmail.com

        Customer Complaints / Feedback Status

        Dear RAJESH KUMAR SHARMA,

        We acknowledge the receipt of your APPRECIATIONS at our website.

        The Feedback number is 10103
        Aug 14, 2020
        Complaint marked as Resolved 
        Sir i Shiv nath paul with agency code 00240558 and continue CM'S club since 21Years but sorry to say that appearance my name, branch code agency status in e feap master is wrong in that circumstance kindly help me to correction soon.
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          S
          ShilpiNitya
          from Kolkata, West Bengal
          Aug 23, 2014
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          Address: New Delhi, Delhi

          Respected sir I have not received any statement from starting to till dt. so Pl Send me Lic statement from starting from to till dt. our policy No.[protected] and[protected]. My E-mail - [protected]@yahoo.co.in Please its very urgent. i hope u will look into this matter & send me statement. Regard Shilpi jaiswal
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Kindly login on LIC portal & get details.I hope it is usefull.
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            K
            kbssarma
            from Alampur, Telangana
            Aug 23, 2014
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            Address: East Godavari, Andhra Pradesh

            FROM: K.B.S.SARMA, SCHOOL ASST, (SKT), Z.P.P.HIGH SCHOOL, PERURU., AMALAPURAM(MDL), E.G.DIST. A.P. To THE COMPLAINT CELL, L.I.C.HOUSING FINANCE LTD. Respected sir, Sub:-Sanction of housing renovation loan-reg. I had taken house loan in 1999 with the A/C No.6754. Further I had loan facility for three times. This year I consulted concerned officer for renovation loan and they accepted to sanction loan and directed me to produce the required documents . I had submitted the required documents in July 2014 and the processing fees Rs.1125/- was collected through the S.B.I cheque by the branch and send the application No.[protected] .It was informed by the SMS dated[protected]. After pursuing so many times the branch officials told that my loan application was rejected showing cause that renovation loan could not be sanctioned more than two times. It seems to be sheer irresponsible and irrational that even knowing such a kind of norm to sanction the loan your bank officials directed me to proceed to submit the application and moreover taken the processing fee.You have caused me not only loss of time and money but also much more stress and strain. You are requested to remit my processing fee and take necessary action to take over the loan by another source. I hope you consider the track record of prompt remittances as your customer and sixteen years relation and attachment with our firm and make justice by making favorable action. Hoping for your kind consideration.Thanking you sir, Yours faithfully, Station:Peruru Date:[protected] (KOMPELLA BHEESANKARA SARMA) Phone [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              Y
              yp1957
              from Rajahmundry, Andhra Pradesh
              Aug 23, 2014
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              Address: East Godavari, Andhra Pradesh

              I used to issue 12 cheques in advance for 12 months towards repayment of my housing loan. When the cheques submitted by me are exhausted, the LICHFL Area Office, Rajahmundry used to inform me through a letter or by mail or by phone that the cheques submitted by me were exhausted and request me to send cheques for the next 12 instalments. But last year, when the cheques were exhausted instead of informing me in advance to send cheques the area office treated me as a defaulter and charged penal interest on the instalment due then requested me to pay the instalment. I was really shocked on this development. Then immediately I have issued cheques for the next 12 monthly instalments and requested them to waive the penal interest at I have not been a defaulter so far. Of course I was not exempted and I had to pay the penal interest. Hence I request you kindly inform your customers like me in advance about the advance cheques as measure of service which you can do it! Many other customers might have faced the same problem. I humbly request you kindly to help us in this matter. Thank you
              Aug 14, 2020
              Complaint marked as Resolved 
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                nitendra146
                from Hosur, Tamil Nadu
                Aug 22, 2014
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                Address: Bangalore, Karnataka

                Policy No.[protected] Kindly update my e-mail address as [protected]@gmail.com Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  A
                  amitsawant6183
                  from Mumbai, Maharashtra
                  Aug 20, 2014
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                  Address: Mumbai City, Maharashtra

                  Dear Sir, My Policy number is[protected] and it is money back from every five years. It is commenced from 2004 and in 2009 I have received the Rs.10000/- money back in 2009. Now after 5 years I supposed to received another Cheque of Rs.10000/- in July 2014. I am regularly paying all premiums & also provide ICICI bank cheque copy for NEFT transfer. But till date I have received Cheque copy or NEFT from LIC of INDIA. My Agent and LIC Customer Care is not giving proper feedback. Request you to look into the same urgently & revert back. Thanks & Regards Amit Sawant [protected] [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    D
                    Devarajan Subramaniam
                    Aug 20, 2014
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                    Address: Krishnagiri, Tamil Nadu

                    Dear Sir, Greetings! This is to inform you regarding policy no.[protected] policy holder Kalaiselvi D. Goundar, we were suppose to receive money back last year for Rs. 10, 000/- 10th year return but we have not received reason may be we have shifted to Tamil nadu regarding this we have informed our agent but we did not receive any response, we came to know from agent that now we wont receive any cheque this amount will be automatically transferred to our savings a/c. we are sending our saving bank a/c no. in case you want to transfer it in favour of KALAI SELVI D DEVARAJ. S savings bank a/c no.[protected]. Please reply me email id: [protected]@yahoo.co.in Your prompt action would be highly appreciated please email us if you require any further requirements. Thanks & Best Regards Devarajan S. Goundar
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      D
                      debashishhalder
                      Aug 19, 2014
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                      Address: New Delhi, Delhi

                      Dear Sir / Madam

                      As due to the shifting for the branch this payment is already being delayed as the due date was 28/07/2014. And if I go once to deposit Rs. 34000/- in Builders Connaught Place office. Then come to you to collect the cheque at your Greater Noida Office & again go the builder office in Connaught place to deposit the same.

                      As I am working in a private organisation to save some time I have requested to deduct Rs. 34000/- from the total demand and prepare the cheque so that I may collect the same and deposit it to the builder along with the my personal cheque of Rs. 34000/-.

                      I hope I am talking sense but your people are adamant and not ready to understand & consider the request.

                      I will once again request for the calculation of Rs. 34000/- and to consider my request which will save some time of mine as it is very difficult to spare time every now & then as I stay in I.P.Extn., & my office is in Gurgaon. And inturn the Builder office is in CP & your office is in Greater Noida. PLEASE DO KINDLY TRY TO UNDERSTAND MY CONCERN.

                      I WILL HEREBY REQUEST TO PLEASE KINDLY ARRANGE FOR MY ACCOUNT STATEMENT & NOC [ASAP.]

                      Builder : M/s Aditya Builders
                      Loan A/c Holder : Mrs. Maya Halder
                      File No. : [protected]
                      Loan A/c No.:[protected]

                      Thanks & Regards
                      DEBASHISH HALDER
                      [protected]
                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        D
                        dr_rk98
                        from Kolkata, West Bengal
                        Aug 17, 2014
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                        Resolved

                        release of house documents after closing loan

                        Address: Patna, Bihar

                        Sir, My loan number is[protected]. I closed the loan account in march after prepayment the Total loan amount.But after 4month, I could not get original House document from patna/kolkatta lichfl. Thanks Dr Rajesh kr Gupta/Dr Sweta Customer id 18320662 Loan No.[protected] Phone number [protected] E Mail [protected]@yahoo.com...
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                        ANIRUDHA SAINI
                        from Jabalpur, Madhya Pradesh
                        Aug 16, 2014
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                        Address: Jabalpur, Madhya Pradesh

                        I anirudha saini application for empanelment as sales representive lic credit card services we have send all document and papers by speed post dated 18/06/2014
                        I am waiting for our id & passward lic card services ltd (Regd. Office: 6"floor, jeevan prakash, 25 k.G. Marg, new delhi 110001 ) not recevied last 2 month waiting
                        Please do send id & passward and card or call me or send email
                        Thanks

                        Anirudha saini (Agent code no. 470-37a cbo-3, lic building jabalpur (M.P.)
                        Mobile no. 91- [protected]
                        Email : [protected]@yahoo.com, [protected]@gmail.Com
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Hii sir
                        i am supaji rajaram thak from pune.on 6th of Aug i apply lic gold credit card after that i got a massage from you LIC credit card Application no 4621620 has been approved.The new LIC credit card would reach you shortly i got this msg in 13th of Aug.But i am very shocked you deliver me credit card pin no not any conformation.when i call your customer agent he told me your card has been dispatch so i asking for docket no for a tracking and he told me we don't have docket no n call again after 3 day . so i am not uderstand hows ur service if posssible solve my probleam n call me [protected] this no .
                        Hii sir
                        i am supaji rajaram thak from pune.on 6th of Aug i apply lic gold credit card after that i got a massage from you LIC credit card Application no 4621620 has been approved.The new LIC credit card would reach you shortly i got this msg in 13th of Aug.But i am very shocked you deliver me credit card pin no not any conformation.when i call your customer agent he told me your card has been dispatch so i asking for docket no for a tracking and he told me we don't have docket no n call again after 3 day . so i am not uderstand hows ur service if posssible solve my probleam n call me [protected] this no .
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                          nekumars
                          from Pune, Maharashtra
                          Aug 12, 2014
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                          Address: Chandigarh, Chandigarh

                          Hi Team, Its regarding policy no [protected]. Please change the email id as I dont remember the credentials to login. I need to check the payment receipt urgently. Email : neeraj.[protected]@gmail.com I am reachable at [protected], if more details are required. Thanks Neeraj Singhal
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            R
                            roopali.gotur
                            from Bengaluru, Karnataka
                            Aug 12, 2014
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                            Address: Bangalore, Karnataka

                            We had applied for Home loan and was in contact with one Mr. Siddhu who sits in the Koramangala branch of LICHFL office at 1st block.After making us run around for days we got a message saying that our home loan had been sanctioned. Suddenly after a month or so there was another message saying its rejected. By this time we had already paid the processing fees and and were happily sitting that the loan had been sanctioned. A month or 2 after the rejection mail Mr Siddhu tells us that we cannot get the loan or the processing fees as the builder had changed the layout and LIC had rejected the deal. Why was the loan sanctioned in the first place when the builder had been very clear with us too that the layout might change later? Also our processing fees was taken but no processing done. For all our papers we were made to run around but they did not do their part of the paper check to see to it that everything was in place. LICHFL just ate out money without a burp and that too for no work. What processing have they done if the loan got rejected after getting sanctioned. Please help. i need my processing fees back. We work from morning till night neglecting out kids and home just so that some housing loan guys come and loot it from us?
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Naina Nagesh Thakur
                              from Mumbai, Maharashtra
                              Aug 12, 2014
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                              Address: Thane, Maharashtra

                              I Mrs.NAINA NAGESH THAKUR LOAN A/C NO. [protected] has repay total loan but ECS debited to my bank account of Rs.11500/- also i want to know the procedure of obtaining closer letter and my original documents from your fort office.In this connection i have dial contact no 22671151 / 22610286 from their they have given account department number 22644052 to contact GOKHLE MADAM bell is ringing but nobody responding.I have dial mobile number [protected] of Srikant Salgaonkar sir but he is not showing curtsy to respond.I am helpless.Now I expect that you will read my complaint and you will contact on [protected] .
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                snehlata manoj Bhagat
                                from Delhi, Delhi
                                Aug 11, 2014
                                Resolved
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                                Address: Thane, Maharashtra

                                Respected Sir, I Komal Nitin Salvi wife of Late Nitin Tukaram Salvi submitted policy paper to LIC Ratnagiri Branch after death of my husband Nitin Tukaram Salvi death date[protected]. His policy No is[protected] dated[protected]. On[protected] I received a letter from LIC Kolhapur. Death claim will not be given because death bacame liver failure due to wine drinking. Then I appealed to Zonal Manager Mumbai on date[protected] but till[protected] I have not my claim amount. In this regard I want to say that my husband was working as Trackman in Railway which post is asafety category where there is not allowed to drink before 08 Hrs of his duty or duty time. He is not found abscent from his duty and sick leave of his service period. He was seferring from joundice before death of some time. So I want to request that I have two children and my widow mother in law. who is dependent on me. I have no source o income my son is in 12th and daughter is in 10th. So I request you to arrange to pay death claim. Thanking you for this kindness. Komal Nitin salavi policy No.[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Anisha_Sinha
                                  from Delhi, Delhi
                                  Aug 6, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  Dear Sir, I want to change my mode of payment from half yearly to annual, I contacted my agent but not responding properly. My premium due date is 09/09/2014 so within a week time I have to switch. Kindly help for the same. My policy details are as under: Name – Avanish Srivastava (LA) Anisha Sinha (P)_ Plan - Jeevan Tarang (178) Policy No. –[protected] Proposal No. – 18062 Date – 09.09.2013 Half yearly payment – Rs. 25, 260 Due date – 09/09/2014 Thanks & Regards, Anisha Sinha
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Dear Anisha,

                                  You need to visit your LIC branch no.124 and give an application to alter the mode of premium payment to yearly. Do enclose a copy of ID & address proof with it.
                                  Else you can also courier to your branch an application mentioning your policy no. in the subject. Hope this solves your query.

                                  Regards,
                                  Nilesh
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                                    raghu3038
                                    from Pune, Maharashtra
                                    Aug 5, 2014
                                    Resolved
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                                    Resolved

                                    Clarification of interest rate on housing loan under griha prakash scheme

                                    Address: Visakhapatnam, Andhra Pradesh

                                    Dear sir,
                                    I had opted for a home loan on 23 jul 14, in lic hfl at dwaraka nagar branch, visakhapatnam.

                                    The loan was processed vide application no[protected] and sanctioned on 31 jul 14 for rs. 12, 75, 000/-. And the loan term is 180 months. Under griha prakash scheme.

                                    As per para 3 of sanction letter ibid, the current licplr is 14.50%.
                                    The rate of intrest for 1-24 months is 10.10% and 24-180 months...
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