Claimed

Life Insurance Corporation of India [LIC] Complaints & Reviews

1.8
Updated: Oct 18, 2025
Complaints 6253
Resolved
2218
Unresolved
4035
Contacts

File a complaint to Life Insurance Corporation of India [LIC]

Having problems with Life Insurance Corporation of India [LIC]?

File a complaint and get it resolved by Life Insurance Corporation of India [LIC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Life Insurance Corporation of India [LIC] reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SomAnkit37
from Kolkata, West Bengal
Feb 15, 2022
Report
Copy

Tech Term not Issued

Website: licindia.in

I have registered online to buy a Tech Term Plan through the LIC website on 24.11.2021. The access id is[protected]. I have purchased a Tech Term Plan on 28.11.2021 and made a payment of Rs. 16673/- . After that, a physical medical examination was done on 30.11.21 and also a Telemedical video calling was done on 01.12.21. But after that, there is no update regarding my policy. After 1 month, another physical medical was requested and performed...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Meghraj Rawat
Feb 12, 2022
Report
Copy

HI,
I am living out of country and I had policy payment due so agent kept asking me to make payment so my brother gave him check, initially agent kept saying that I will give you receipt tomorrow, day after, I am out of station and didn't give receipt at all. and recently he is saying he used that money. I did tried to complain bhopal branch manager but they are not responding and kept saying that you need to in person, which is not possible due to work and all.

please advice what should I do now, it has been almost 1 year.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    hiren2kin
    from Mumbai, Maharashtra
    Feb 11, 2022
    Report
    Copy

    Address: BMC Office, A/101, Rupa Plaza, Jawahar Road, above IDBI bank, near LIC branch near, Jawahar Rd, Ghatkopar, Mumbai, Maharashtra 400077

    Ref. Loan A/c No.[protected]

    This is as per Telephonic discussion by ghatkopar branch regarding about mention subject today. I here by state that I want to reduce EMI in my current home loan, I am Paying my home loan regularly without default any EMI with your Company. My current rate of interest is 7.75% and My monthly EMI is for Rs. 15551/-, while the other banks are offering at 6.70% rate of interest. I already paid 5900/- processing fees on 27.08.2020 vide reference application No. [protected]., but there is less difference in EMI. My friend take advantage benefits in monterium period for six months then after arrange and pay regularly, Two months before he pay for processing fees and reduce his Loan Interest. Kindly reduce EMI to 14, 751/- and Increase my tenure.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mvramana006
      from Amalapuram, Andhra Pradesh
      Feb 11, 2022
      Report
      Copy

      Address: Near Red Bridge, Amalapauram

      Hi,
      When lic starts online services that time only respective person only get online a/c. Now i want to deregister my wife's online account a/c and to be registered under my online a/c.

      When trying to register her policy no under my user, it complaining the policy has already registered under another user and i am not able to delete or deactive her policy / online account.

      Looking for your help.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        murusree000
        from Mysore, Karnataka
        Feb 11, 2022
        Report
        Copy

        Website: licindia.in

        From 01/Oct/2016, IRDAI has mandated all insurances to comply with dematerialization format; but why LIC being largest player is yet to comply and still in paper format? why this delay of 5+ years. What is the role of IRDAI if a particular player has compliance issues.

        For this delay, and deficient service by LIC, IRDAI being regulatory agency is required to penalize LIC for non compliance.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          V venkat narsimha rao
          from Khammam, Andhra Pradesh
          Feb 10, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: Suryapet

          I pay my lic renewal premium on phone pe app same day I take loan on my policies my renewal premium received double time so please refund my renewal premium
          +2 photos
          Feb 20, 2022
          Complaint marked as Resolved 
          9908086088 9182693554
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sudhir Chilakmarri
            Feb 10, 2022
            Report
            Copy

            Sir/Madam
            I have been reaching out to the Parle office to request release of my annuity payments for the policy 091M[protected], I have submitted my existence certificate in Dec 2021, havent got any response of acknowledgment nor my payments are being released for more than 3 months now . Request your urgent attention into this.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sinha2146
              Feb 9, 2022
              Report
              Copy

              Address: Ica Building, opp Howrah motor co, Jora phatak Road, Dist- dhanbad (Branch 4)

              My Father Brahmdeo Prasad Lala was deceased in September 2018 and I submitted an accidental claim under the policy no[protected]. Since then we have just been given run around for our money. We have visited the Dhanbad LIC branch numerous times since then and every time we were asked for a new document. The claim remained pending for almost 1 and half years because one of the employees was on leave or not coming to the office due to some reason. We have submitted all the documents since then which were asked by them.
              Whenever we visited the office, we were made to wait for 1 - 2 hours to get an update. After waiting almost 2 years, they asked for the police final report which was submitted on 10th March 2021 and then they asked for the viscera report as it was mentioned in the report. We have recently submitted the viscera report as well. Now they claim that there is no mention of accident in the police final (which they should have checked in the first place without giving us a run around for 3 years now).
              I would request you to please settle the claim as soon as possible as this is a valid claim which has been requested and help us to restore the faith which used to be there in LIC. I am attaching the documents for your reference.
              +1 photos
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                1
                11197418
                from Kolkata, West Bengal
                Jan 31, 2022
                Report
                Copy

                Otp not received from lic

                Address: Kolkata

                Dear Sir/Madam,
                I'm an agent of CBO-10 Branch, now I try to capture policy by Ananda module but I can't complete because of my customer can't receive otp by lic site for ekyc.
                Request you please solve the problem as soon as possible....
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                P
                peeyush.kumar11?gov.in
                from Kanpur, Uttar Pradesh
                Jan 30, 2022
                Report
                Copy

                Sir, I have got the subject policy in favour of my son Prakhar Agnihotri on 28/09/2004 and I had paid the last premium of said policy on 28/09/2020
                The survival benefit of RS 20, 000 was to be paid on 28/09/2021. But unfortunately it has not been paid so far.
                I have submitted bank passbook of policy holder to make payment through NEFT via LIC agent . In this regard a SMS received on 25/01/2022, which states that : We have registered your policy number under NEFT with CANARA BANK under account code.
                An another SMS received on 26/01/2022 which states that you are requested to submit NEFT form /KYC documents. However documents has already been submitted to make payment through NEFT.
                It is pertinent to mention here that if LIC premium is not be deposited on due date a penalty is be imposed on the policy holder. SImilarly payment of survival benefit of Rs 20, 000 along with interest till date is to be paid at the earliest otherwise I will be bound to move in asylum of Court.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shalim Guria
                  Jan 28, 2022
                  Report
                  Copy

                  Website: ebiz.licindia.in

                  Survival Benefit is due /payable under Policy No[protected].Contact LIC Branch with NEFT Form/Cheque Leaf/KYC Documents, if not submitted-LIC
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    gaju2002
                    from Pune, Maharashtra
                    Jan 28, 2022
                    Report
                    Copy

                    Annuity number 089M[protected], pension not received in spite 'Existence certificate' submitted through email. Pension is not received since Oct 2021
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sameer Upadhyayula
                      Jan 27, 2022
                      Report
                      Copy

                      I have completed medical tests and updated the required information for the online tech term policy. Please let me know what needs to be done for my proposal to be done.

                      The proposal number is 11013. Please let me know if you need any information from me.

                      I need my policy to be in force.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nirav j jadav
                        from Khambhat, Gujarat
                        Jan 25, 2022
                        Report
                        Copy

                        Address: Bavabajisha near primary school, Near primary school

                        I am Nirav Jadav requesting to cancel my agent code of life insurance corporation of india because of appointment of my new job.
                        Name : Nirav Jadav
                        Agent code : lic03519847
                        Pan no: AQMPJ1824F
                        Company: life insurance corporation of india

                        Please and kindly cancel my code and do the neeful

                        Nirav Jadav
                        +1 photos
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Amar787
                          Jan 24, 2022
                          Report
                          Copy

                          I have been taken tech term policy. Plan 854 : i paid amount through online
                          Oct 2021.i but i didn't get bond till now
                          I mailed someny times to licedigtal78 but they couldn't respond
                          Praposal 19408
                          Acses id[protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            arin_sen
                            Jan 24, 2022
                            Report
                            Copy

                            I did not receive my annual pension from LIC for Dec, 21. Annuity Number is
                            91Y[protected].

                            regds,
                            Arindam Sen
                            Mob [protected]
                            +1 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shakapra
                              Jan 24, 2022
                              Report
                              Copy

                              Address: Mnagalore Karnataka

                              From
                              Chetana Prakash Bhat
                              Policy number[protected] matured on Dec2021
                              W/O Prakash Bhat
                              NRCC Puttur 574202

                              Sir,
                              The above 'Jeevana Sneha' policy was taken in Dec 2001 from Managlore Branch II, We are sorry to inform you that out of three installments of survival benefit only two are paid with 11% compound interest and first installment which is retained with LIC has not been paid to us. The said amount was due in 2006 and we have asked LIC to retain it and pay at the maturity with 11% interest.

                              However, with some presumptions or wrong knowtion, LIC Mangalore Branch II has not made payment of Rs. 10000/- with 11% compound interest which was was due for us under normal conditions.
                              We have many documents to show that LIC was asked to retain money as an investment under Jeevan Sneha Policy, which was specially announced for ladies.

                              Kindly take necessary steps immediately to arrange for the payment due for us with interest. Otherwise delay would be considered as denial and it would call for further necessary action in this regard.
                              Thank you
                              Chetana Prakash Bhat
                              Prakash Bhat
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vishal H Dhamecha
                                Jan 21, 2022
                                Report
                                Copy

                                Lic — Delay in issuing LIC tech term plan policy, I opted for LIC Tech-Term plan but till date I wouldn't received policy or medical test call, experiencing very poor service,[protected]/ 290/ 285 and[protected]/ 305, I keep calling since I brought a policy on above number but as usual keep getting busy. I complain LIC grievance but still no luck, no one is ready to take initiative and response. Please find attached email screenshot of the grievance complain.
                                +1 photos
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vishperro
                                  Jan 18, 2022
                                  Report
                                  Copy

                                  I purchased the LIC BIma Jyoti plan online on Jan 9, 2022. After purchasing the policy, I got an email that I need to go for several medical examinations and provide the test results for the policy to activate. However, at the time of filling the policy form, there was no mention of medical test requirements. I am a NRI based in the USA and I cannot come to India to do my medical examination.

                                  I have been calling LIC for 8 days now and sent several emails but I never receive any replies. I have been a long term LIC customer since 2009 and I have 3 policies with LIC. I never expected to have this kind of experience with LIC. This is the worst experience I have ever had with LIC. I will never ever buy LIC policy online!

                                  I just want my proposal to be canceled so that I can get my premium refund. Please assist me to cancel my policy and provide the refund for the first premium at the earliest.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Tanika Bagwe
                                    Jan 16, 2022
                                    Report
                                    Copy

                                    Fraud company, should change their lines "Zindagi ke sath b zindagi ke baad b"
                                    they are not with us in present so how they will help us after death.

                                    I have taken the online Tech term policy in July month. My medical checkup has been completed and i paid 13292rs. I have provided all the required documents in mail but now they are not replying to any mails and then i have raised issue to greviance but still no one response from them. Now they have cancelled the policy and refunded the deducted amount 11203rs (after deduction of medical checkup). They have not called us, just deduct the amount and send the remaining amount. Now they are not picking up the calls even if someone picks then they say we can't see the online policy. I can't understand where should i go and to whom i should contact. If they don't have any facilities for online policy then they shouldn't play with the customers time and feelings. Such a fraud company!

                                    I have all the mails with me if required.

                                    Proposal no. - 10074
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit