Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear Sir/Madam,

I am Yogesh Hans from faridabad city. I applied the loan with LIC house finance in the month of May, 2010 due to BPTP elite floor property reason in sector 76, nehar par, faridabad & file number is 213418. My agent name is Vineet Kohli ([protected]) who was from DSR on behalf of LIC who had resigned the job during the processs of my loan in the last stage & joined Standard chartered bank & did some changes in Agreement paper which I was not aware & did some wrong statement & things to me which I am not satisfied with all committment & job approach I mean expression was totally negativity which not me, anybody who is customer cant afford such huge mistakes in life. But due to some technical reason this deal has been cancelled on 17th July. 2010 & same request in a form of application I have raised to LIC office on 17th July, 2010 please cancel this loan request & refund my fees as. As suggested by Sweta to write a application & submit to us. I given them in written on 17th July, 2010 but still there is no action regarding the fees refund. I am not satisfied with the services of LIC.Whenever I called in LIC Home Finance faridabad branch to ask about my refund fees, they always used to speak please speak to Atul, Atul says please speak to Sweta she is the manager for such request, when I speak to Sweta, Sweta repiled please speak to Atul, then Atul says speak to Ritu, Ritu replied please speak to Sweta or Atul but did not get any response in a proper manner what is is going on there, sombody says will let you know on 6th Sep & 10th Sep & you will recieve the same from faridabad branch else they couries the DD on my residence address but nothing happened till yet. I have the cancellation letter with me along with duly stamped & singed by Area manager LIC home finace faridabad branch. If you need please let me know will provide you. This totally wastage time of the customer & lot of phone calls made during this period & harrashment & unfair which any body can't affort such things in their lives. I want please take necessary action towards them & I want my processing fees back which is around 10000/- as a DD courier on my residence address. You can see today is now 7th October, 2010 & 3 months already been completed but still there is no result. If you have any query please let me know or you may contact to me on my cell number i.e [protected].

My residence Address: A-3293, Street No.6, SGM Nagar Near NH-3, NIT Faridabad.

Thanking You
Yogesh Hans
[protected]
Email: Yogesh.[protected]@yahoo.co.in

This has reference to my LIC Policy (No.[protected]. I have undergone severe harassment in revival process of this policy and the same is solely due to careless and irresponsible way of work of few LIC employees. The entire process took more than seven (7) months since February 2010 and still the matter is not resolved by LICI, leaving me in disappointment. The matter become little directional when I complained through LIC’s website on 30th August 2010 (Complaint No. : 267428). As a result of this complain, I got ZUS report through email from PS Deptt. (“ps.[protected]@licindia.com”) dated 10th September 2010 advising for various fresh reports, which I had already done through LIC-approved hospitals. This is not acceptable to me as a customer, having strong relationship with LIC since last twenty (20) years. I need immediate revival of the policy without any more delay, proper action against those who forced me to undergo harassments and compensation towards my suffering and loss of days for the purpose of doing examinations repeatedly and attending LIC’s Office several times.
Details may be referred from the Letter dated 13.09.2010 addressed to LIC.

I have taken home loan @8.75% in Aug 2009, within six months interest rate raised to @10%. Due to which my loan period increased straightaway from 20 years to 25 years. But till date (Oct.2010) new home loan rate for LICHFL is @9% only. I dont understand why this difference is their?

Mahesh Kanse

Hi,

LIC India site is down.
Not able to make premium payments online.

Error message when "Pay Premium Online" link is clicked:

"We are unable to process your request.
Please try again later or contact LIC for further details."

Kindly please look into the matter at the earliest of opportunity.

Regards,
Customer...

Despite several written and verbal complaints to the Officials of the concerned LIC Office I have not yet been able to receive my commission for the undermentioned policies.

Policy No. T/T Premium Date Comm.
[protected] 80/20 5000.00 8/7/07 500.00
[protected] 79/20 3745.00 8/7/07 361.75
[protected] 89/21 5362.00 8/7/07 1340.50

You are please requested to do the needful and inform me the same.

Yogesh Kumar Chauhan
[protected]
Meerut

The 3rd premium of Rs 50,000/- for Market Plus Policy No:[protected] of my daughter, Manisha Mohandas was paid in Feb 2010.

In spite of this, I got a mail intimating that the policy has lapsed. immediately I called LIC Kodambakkam office, where your staff was very reluctant to take this issue up. Finally they took the policy number and my contact number. But there has been no call from your office, as promised..

Here is a case where the customer has clearly stated that the the amount was towards premium. The agent ( THIS AGENT IS SAID TO BE YOUR "EMPOWERED AGENT"). The agent has also accepted that his staff has mistakenly credited the amount as TOP UP amount. Now you are not willing to take the responsibility for the mistake committed by your empowered agent, and are insistent that your customer pay the price and penalty for the same.

To this i got a reply as below:

"we wish to inform you that we have taken up your case with our technical team at Mumbai for rectification.Kindly bear with us for the inconvenience caused to you in this regard.
Assuring you of our best services at all times"

It is now past 3 months and 30 mails to LIC....no response. I am to keen to take this up to the end.

Please guide me.

Regards
Mohandas

hamara home loan hai,jinka loan tha,unki last year death ho gye hai.8 month ke baad hum payment deposit karwane chandigarh gaye,unko humne bola ke SH.ramesh chand ji ki death september 2009 ko hui hai kirpa karke hamari loan amount jo kam se kam ho sakti hai bata doo.wo interest OR late instalment charges plus karke amount 160000 bata rahe hai.2LAKHS ka loan hai,humne 2,07000 payment di hai.aap hamare saath insaaf karo.ghar mai kamane wala koi nahi hai, payment 70000 tak mushkil se jama ki hai jo hum de sakte hai.ENFORCEMENT wale bhej denge keh kar tang karte hai.old mother kaha jaye.ek beta tha wo bhi bhagwan ke paas chala gaya.

Respected SIR

I have the honour to state that i have purchased one lici policy no[protected]
doc 28/12/2008 table 48 ppt 10 years term20yrs from lici GBO- I PIN 781001
for sum assured 100000/.
through ECS payment from my UNITED BANK OF INDIA G.S.ROAD BRANCH

ULUBARI GUWAHATI 781007 VIDE ACCOUNT NO[protected].
After 18 th moths ecs cutting upto 28/05/2010 ,my ecs monthly cutting from
my bank account was stopped till to day .I Complain the matter through my
agent to lici DIVISION OFFICE GUWAHATI 781007 ,but with no result.
Please suggest me what to do .,after non payment of ecs for 6 month this
policy will get lasped and it will not pssible for me to pay a huge amount.
So please suggest .
Thanking u SIR
HILLOL BASAK
SONIRAM BORA ROAD
BYE LANE-1 ULUBARI
GUWAHATI 781007
03/10/2010

every year by mid -september lic h f l informs us about the monthly installments to be paid for the next 12 months so that we could send the postdated 12 monthly installment cheques in advance . This year they have not mentioned the amount to be paid so far. kindly take up the matter. . This has to be added to my previous complaint.LIC HOME LOAN a/c no .20008588...cochin office.

From,
dr p k kuncheria &dr annmary kuncheria
lic home loan no a/c no 20008588

To
the area manager, lic hfl, cochin

a policy of dr annmary kuncheria which was pledged to lic hfl cochin amounting to Rs. 1.64 lakhs got matured on 29.03 2010. Since it was assigned to lichfl ,it should have been credited to our outstanding amount on 29.03. 2010. Unfortunately due to the negligence of the staff ,it was credited to our outstanding amount only on 23. 06 .2010.,thereby creating a loss of interest for about 87 days. [from 29.03.2010 to23.06.2010] ...So i rquest your good office to take up the matter with LIC hfl and deduct the interest overcharged on Rs 1.64 lakhs , for 87 days.with thanks.

Dated: 30.09.2010

Dear Sir, my insurance policy no. is[protected] and my premium of said policy is due on 23rd Sept 2010 (Last due date is 23rd Oct 2010), and on 28th Sept 2010 I had paid the premium through net banking, but after paying my premium I am still waiting for my E-Receipt.

Usually I got my receipt instantly thats why I am writing to you.

Waiting for your earlier reply

SANDEEP KHANNA

Dear Sir,
My daughter and wife purchased LIC market plus policy from LIC of India Chawani-I Branch, Kota due to urgent need of money both are surrender their policies for pre-matured payment after 3 years as per condition of the policy Branch Manager Chawani-I, Kota accepted policy duly all documents and origional policy on 7.April.2010 & assured them to pay money with in a week period but it is regretted that Branch Manager Chawani-I Kota have not given satisfactory reply for not receipt payament after more then 5 months & also not gave details of dispatch above policy to their head office this shows malafied intention of Branch Manager in create doughty that he wants some SUVIDHA SULKH as in other Govt. Company/deptt.
The Matter have been reported twice in consumer form but no action has been taken by Branch Manager Chawani-I, Kota till date even he has not replied above complaints this shows that officer of LIC are seccured and they don't care custmer and want money against maturity payament "MAY PLEASE HELP ME"

(P.K. Agrawal)
6-Maharaja Agrasen Nagar Balakund, Kota-324009 (Raj.)
Ph.[protected],[protected]

hi sir/madam,
My Policy number:[protected] in delhi LIC of India. Now i am living in chennai. so i request you want to transfer my policy to chennai city branch - 23.
City Branch Office Address:
LIC of India,
55 Kalki Krishnamurthy Road,
Chennai - 600041
After transfer chennai citi branch send email this id: [protected]@gamil.com

PLEASE MARK CHANGE OF ADDRESS IN MY POLICY[protected] AS BELOW:
K.SALAI SUNDARAM
KALA ILLAM
DOOR NO 42, ANNANAGAR FOURTH CROSS
MATHUR
PUDUKOTTAI DISTRICT
622 515

To Date: 24/05/2010

L.I.C Housing Loan


Sub. Refund of Processing Fees. Rs 5,515.00


Dear sir,

I have applied for home loan, now no need of that loan ,as per sales deed dt 04/04/2010 last date of registration is 15/05/2010 it is already expired ,so you are requested to refund processing fees which was debited as per statement attached date 24/05/2010 of
Rs. 5,515.00.

Your kind perusal be waited.


Thanking you



Bijoy Kumar Mishra

File no 213274

Mob. no [protected]



Reference to this Letter dt 25/05/2010

Atuljee,



Plz. process this refund and send pay order in company address.



Thanks & Regard,



BIJOY KUMAR MISHRA

F & A



SHYAM TELECOM LIMITED

PLOT NO-246, UDYOG VIHAR

PHASE-IV,GURGAON-122015

PH. NO -4311924



MOB. NO -[protected]





From: Bijoy Mishra
Sent: Tuesday, September 14, 2010 11:02 AM
To: 'atulkumar.[protected]@lichousing.com'
Subject: FW: Refund of Processing fees Rs 5515







Thanks & Regard,

BIJOY KUMAR MISHRA


[protected][protected][protected][protected]

From: Bijoy Mishra
Sent: Friday, September 10, 2010 10:49 AM
To: 'atulkumar.[protected]@lichousing.com'
Subject: Refund of Processing fees Rs 5515



Dear Atul,



It is already 5 months i am continuesly doing followup with Mr Chauhan but no reply from their side , Finally i got your no from Usuf .PLz considered my case @ see my attaches Letter dt. 2405/1010





Thanks & Regd,



Bijoy Kumar Mishra



File No 213274



Cheque No 304090 Rs 5515.00 Dt. 24/05/2010

Dear Sir,

I would like to log a complaint against LIC Housing Finance Ltd. B/7, Silver Apartments, Shankar Ghanekar Marg, Prabhadevi Dadar (W) Mumbai - 400028. Tel:[protected].

My name is Varun Kumar Shrivastava and my file no. is 170697(in LIC Housing Finance Ltd.). I had applied for the housing loan in the branch a month ago along with the required documents for me as well as for the property, and a cheque for INR 1000 as processing fee. They have provide me the sanction for the loan on the 15th day of September 2010. After that we submitted our origional property document for the disbursement on 21st day of September 2010.

On 23rd September they have rejected my application on basis of the area covered by the flat what I am willing to purchase. They said we are having a policy that, LIC Housing Finance will provide loan only on those property which are covering built-up area 450 Sq. Ft. or more.

The above mentioned statement has not been mentioned in my sanction letter and not communicated to me well in advance by the Business Manager or any other employee from LIC Housing finance. Even after that I did not found such policy on the website of LIC Housing Finance Ltd.

Because of lake of communication and not transferring the correct knowledge to the customer now I have lost my valuable time and the same is causing for the delay in the payment what I have to make to the seller of the property.

Kindly log a complaint agaist the LIC Hosing Finance Ltd. I would like to claim INR 50,000 from LIC Housing Finance Ltd. for the time I lost in their slow process and delay caused in the payment.

Request you to take necessary action against LIC Housing Finance Ltd.


Warm regards,


Varun Kumar Shrivastava

NOT RECEIVED CHEQUE TOWRDS SURRENDERED POLICIES ON 13/0910

Dear sir/Madam

My name is Amit Choudhary & my Policy No. is[protected] & My Agent Code is 00580247.

I hvae Surrender my above policy which was givan by above agent code holder & on[protected]. I have Surrender my these policy & take a new policy from this agent but till now i have not received balance amount on my address.

on LIC office of Khargone there was no responsible person to received phone because i have called there many time as number given in LIC site.

Now i am confused that what is going on my policy is surrender but new policy & balance payment is pending till now.

It is a very slow services & no body is responsible.



with Regards

Amit Choudhary
Policy no .[protected]

& my agent code is 00580247

Wed, 15 September, 2010 10:43:03 PMFw: Request for 1.Transfer of LIC policy 2.Change of Address & Phone No.
From: dipak choudhuri <[protected]@yahoo.com> Add to Contacts
To: [protected]@licindia.com

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[protected][protected][protected][protected]





----- Forwarded Message ----
From: dipak choudhuri <[protected]@yahoo.com>
To: [protected]@licindia.com
Sent: Thu, 10 June, 2010 7:57:07 PM
Subject: Request for 1.Transfer of LIC policy 2.Change of Address & Phone No.



Dear Sir/Madam,
I have shifted from Bokaro to Kolkata.

1. Please transfer my LIC policy (Under Pension Plan Jeevan Suraksha, Policy No:[protected], Premium : 3,676) from Eastern central zonal office (Individual Pension Policy Servicing cell, Jeevan Deep building, Exhibition Road, Patna-800001, Branch Code: 207) , to LIC Habra branch (Code- 433),Under K.S.D.O. of E.Z.O., West Bengal.


2. Also, please change my address to :
My Current Address & Phone No.:
C/o D.C. Choudhuri,
171/3, Ashoknagar ,
Po: Ashoknagar, Dist: N 24 Parganas,
West Bengal, Pin - 743222
Ph-[protected], [protected]

Please find attached relevant documents.

Thanking You,
Yours truly,
Dipak Chandra Choudhuri


(Previous address: Qtr-80, Sect- I/C , Bokaro steel City- 827001, Jharkhand)







[protected][protected][protected][protected]


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3.jpg
(57KB

Dear Sir,
My Husband Mr. Swapan Sengupta passed away on 15th May,2010.He had purchased a Pension Plan,named Jeevan Akshay Policy(I),Policy No.[protected] on 28.09.2001,Table No.144 from The Life Insurance Corporation Of India with a deposit money of Rs.305000/- only.As per the policy terms & conditions,an amount of Rs.7884/- only was credited on his account via ECS as the querterly annuity.
One of the same was credited by LIC India on 01.06.2010 & the due date of the annuity was after the date of the death of the life insurer.
Now,when I claimed for the deposited money after my husband's death,the LIC sanctioned the death claim deducting the entire amount of the querterly annuity of Rs.7884/- for the period 01.03.2010 to 31.05.2010.
Now,I feel,as per annuity rules,the annuiant is eligible for having the annuity till his last breath.So,I have requested them repeatedly by sending letters to pay the balance amount of Rs.6570/-only for the period 01.03.2010 to 15.05.2010.But till now I do not get any letter or information and nor the money.
Henceforth,I am earnestly requesting you to look into the matter to arrange the payment of the annuity for the period 01.03.2010 to 15.05.2010.
Thanking You, Your's Faithfully,
Bharati Sengupta(Nominee,Wife)