Life Insurance Corporation of India [LIC] Complaints & Reviews

Lic — Delay in issuing LIC tech term plan policy, I opted for LIC Tech-Term plan but till date I wouldn't received policy or medical test call, experiencing very poor service,[protected]/ 290/ 285 and[protected]/ 305, I keep calling since I brought a policy on above number but as usual keep getting busy. I complain LIC grievance but still no luck, no one is ready to take initiative and response. Please find attached email screenshot of the grievance complain.

I purchased the LIC BIma Jyoti plan online on Jan 9, 2022. After purchasing the policy, I got an email that I need to go for several medical examinations and provide the test results for the policy to activate. However, at the time of filling the policy form, there was no mention of medical test requirements. I am a NRI based in the USA and I cannot come to India to do my medical examination.

I have been calling LIC for 8 days now and sent several emails but I never receive any replies. I have been a long term LIC customer since 2009 and I have 3 policies with LIC. I never expected to have this kind of experience with LIC. This is the worst experience I have ever had with LIC. I will never ever buy LIC policy online!

I just want my proposal to be canceled so that I can get my premium refund. Please assist me to cancel my policy and provide the refund for the first premium at the earliest.

Fraud company, should change their lines "Zindagi ke sath b zindagi ke baad b"
they are not with us in present so how they will help us after death.

I have taken the online Tech term policy in July month. My medical checkup has been completed and i paid 13292rs. I have provided all the required documents in mail but now they are not replying to any mails and then i have raised issue to greviance but still no one response from them. Now they have cancelled the policy and refunded the deducted amount 11203rs (after deduction of medical checkup). They have not called us, just deduct the amount and send the remaining amount. Now they are not picking up the calls even if someone picks then they say we can't see the online policy. I can't understand where should i go and to whom i should contact. If they don't have any facilities for online policy then they shouldn't play with the customers time and feelings. Such a fraud company!

I have all the mails with me if required.

Proposal no. - 10074

I WAS ISSUED WRONG LIC POLICY INSTEAD OF REQUIRED PENSION POLICY.

THE BELOW EMAIL WAS WRITTEN TO THE LIC ADVISOR ANANT SETH WHO ISSUED A WRONG POLICY.

I HAS ALSO SENT A LEGAL NOTICE TO LIC - NO REPLY FROM LIC
=================================================

Mr.Anant Seth
Good Evening

This has reference to the discussions I had with LIC branch manager regarding the Wrong Policy given by you.

Despite my busy working / travel schedule, I am forced to write this detailed email.

I visited the LIC branch on 2nd August to surrender all my policies.

LIC Branch manger met me and I informed him all my grievances and informed about wrong policy given by you.

I told LIC manager to call you to LIC officiate immediately and speak to me in front of him.

He called you and you informed that you can come only by 2nd half and you wanted to speak to me on telephone. I refused to speak to you as I was very frustrated.

Suddenly on August 3rd 2019 evening, I receive a telephone call from[protected].
Mentioning that “I am Anant Seth” and you wanted to speak to me (and spoke to me for close to 39 mins.)

I told you the following points during our conversation.

1)I informed you that I was introduced to you by my AOL friend Ms.Smitha Yadhav

2)I trusted her and agreed to meet you,
When we met for the first time, I told you that I belong to a middle class family working in a private sector company.

3)I informed you very very clearly that I dont have sufficient savings nor any inheritance of property, I have to take care of my family including my aged mother.

4)I asked to to give me a PENSION PLAN from LIC that is suitable for my above mentioned requirements.

5)You explained to me that there is a suitable policy which will give you MONTHLY PENSION and Lumpsum Amount after my retirement.

6)I asked you that what will happen, if by chance I cannot pay the premium for the policy till the end, You also mentioned that I can stop paying premium / discontinue after couple of years and get back my full money immediately with interest what I have paid.

7)I was very happy and I paid my 1st Premium cheque.

8)After you collected my 1st premium cheque, later I was surprised to get 16 SMS's from LIC mentioning 16 different policy numbers and premium amounts.

9)Immediately I called Smitha Yadhav who was in your office at that time and mentioned to her that I needed only 1 PENSION policy from LIC and I have received 16 SMS's.

10)I was informed by your office that Pension Plans are done like that only.- I trusted and kept quite.

11)Couple of years later when me and my wife was discussing about our future saving and plans, I also reminded her about the LIC Pension Plan which your had given me.

12)We both read the policies and there were no mention of any Lumpsum amount or Monthly Pension

13)I called up Smitha and she told that it’s better to meet you once and that’s how she arranged a meeting with you in your office.

14)When myself and my wife visited to meet you, your statement shocked both o[censored]s when you did 360 deg turn and told us that there is no Lumpsum amount for this policy after my retirement.

15)I felt that I been cheated, at that time itself and after coming out I discussed with my wife and decided not to continue with these policies any more.

16)After that I got busy with my work related travel outside India and could not visit LIC office to stop this policy and get back my money.

17)Later I came to know thru Smita in MAY 2019, that one of my 16 policies has expired from JAN 2019 and ECS has not happened for one out of 16 policies from Jan 2019.

18)Again I was shocked that there was no SMS / letter / Call / email from LIC side for this lapsed policy and I was also asked to pay the late payment fee for lapsed policy.

19)THIS WAS VERY VERY DISTURBING FOR ME.

20)Immediately I sent am email to LIC on 25th May 2019 mentioning all the details.LIC DID NOT BOTHER TO REPLY TO MY EMAIL

Then it became very clear that I cannot trust LIC anymore as is not bothered about my policy.
God forbid if any claim comes, then me and my family will be made to run from pillar to post for claims.

21)Then I decided to visited LIC JP Nagar office to surrender all my policies and get my money back with interest.

22)Nobody was ready to tell me how much I had paid for these policies, After demanding I was informed that I will get email from Zlic mentioning the details of how much money I had paid and value of money I will get back.
I protested and asked what is the meaning of how much money I will get back as I need my full money with interest back.

Later that night I received email and was shocked again.
I had paid close to Rs.10 lac as premium from last 5 years and I will get back only Rs.5.57 lac for my surrendered policies.

23)Then I decided to file police complaint / consumer court complaint.

24)I am very very frustrated when I came to know that the policy given to me was not a Pension policy and there is no lumpsum amount after retirement

25)when you called me on August 3rd and told me that you wanted to visit my house and meet me.

26)As I had mentioned to the JP Nagar LIC Branch manager, I was not interested to speak to you,
But out of respect and frustration I spoke to you for 39 mins and explained how you broke my trust / how you mislead me and gave a wrong policy where I don’t get any pension after my retirement.

27)Later I checked the LIC website and was shocked to know that there is NO RETIRE AND ENJOY policy from LIC.

28)Then I got confirmed that you have designed your own policy and mislead me.

At the end of the telephone call, you requested me not to file complaint at police or consumer court and you asked me what I want?

As I told you very very clearly that I need my full money with interest immediately and LIC can take back all my policies.

You requested me for time till Wednesday (7th Aug)

LIC have to take back all my policies and I need my full money what I have paid till now with interest immediately.

I am writing this detailed email today (Wednesday)as I did not receive any call from you to inform when I can get my full money with interest back.

Matter Urgent.

Regards
Sudeep

Dear sir I praveen g lic[protected] and panchakala lic[protected] I request to deactivate ecs from my bank account but they are not they say no I applied compliant in2020 -21 but no and again they made ecs mode to my account in bank if late they charge 500 why should I pay so please I request you to do not make any ecs parent mode to my bank

Sir, My LIC proposal no is 15578. I filled all details & payment made on 30.08.2021 for new Tech term policy. Medical also been done.
But despite several followups, i have not received my policy still after 4 months.
I am very much frustrated by LIC working culture & no responsible person or any way to complaint about this.
This is not the way of working of any corporation. LIC you should really work on this and punish those who are delaying process & not doing their work properly.
I am really very very frustrated by this.

Hi Team,

I have submitted policy document & please find attached counterfoil for the same but still we have not received amount in my son's account.

Please expediate the same & deposit ASAP.

Regards
Vikas Mahajan [protected]

Payment made through debit card but no receipt is shown in the lic customer portal or in the email payment has been deducted from my bank account its been 18hrs and no notification regarding my payment so kindly look into it and resolve my problem as soon as possible
LIC Policy number[protected] Rajesh Kumar)
Amount deducted- 35360.00
Time of payment-6:21pm (07/01/2022)

Pl update my loan status lic no.[protected] agent branch bangaluru. on 06-01-22 paid Rs. 2676 against loan interest and it is deducted from the bank but in LIC port it not updated pl do the needful and oblige. i am here with attach the bank statement.

I have paid 8703 on 27th of december. Medicals where done on 31st of december. The portal provided is not showing the medicals received status. Also, it is asking me to submit every single document that i have submitted while applying. I have tried reaching them through the queries option in there website, but no replies. Tried reaching them through email, no replies. Tried reaching the online sales customer care numbers and these numbers...

Respected sir,
I am Dinesh Dnyaneshwar Bibekar, my father Dnyaneshwar Ratnappa Bibekar was working in police department in Maharashtra at Manora police station. He died due to road accident on 15 january 2021. He had 5 lic polies their number as follows[protected][protected][protected][protected]
[protected]. I had submitted all these policy bond to lic office washim with all necessary document as well as I also submitted all queries regarding this claim but nothing would happen. Then i visited LIC WASHIM office 5 to 6 times to take follow up of my claim and for submitted document to solve quries then after some period of time they said " your policies goes to amravati zonal office " then i went to lic zonal office regarding claim and i submitted document to slove all queries then i finally met with manager of claim department then he said that it took time but he did not take necessary action. hence from last 1 year i could not get my fathers accidental claim. So in this difficult situation please help me and my family to get my father's accidental claim.
yours faithfully
DINESH D BIBEKAR

I have paid the payment today around 6:30pm but still I have not recieved any recipt and they are saying they have not yet recieved any payment pls look into this.
LIC Policy no[protected]

Payment ID:[protected]
LIC Order Number: 31333303
Payment Date and Time:[protected]:48:03

Really disappointed with the service provided by LIC. I have requested for address change and nominee change for my policy. I have submitted several applications at different LIC offices, called customer care however, it is still not change.
Several applications were submitted at
LIC Velachery Office (Chennai),
LIC Sarasuna branch (Kolkata),
LIC Sector 18 Noida branch,
LIC Chawri Bazar (Delhi)
Policy Number[protected]

Respected sir/madam, my name is E.Paramasivan I have joined 1999 lic of india agent as on agent 16 yrs back. I havent doing any business for that company. my licience validity also expired . But my pan number looked up in irda portal.

Name .E.Paramasivan
Fathers name .P.Esakkimuthu
Date of Birth . 20/05/1975
Agency code ; 1700574G
Category ; life
kindly remove my pan number in irda portal . thanks
with regards.
E.Paramasivan.
email.id; [protected]@gmail.com, cell no. [protected].

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I've bought policy in Aug 31.2021 and submitted all documents for LIC tech term plan, till now no any update from LIC and no any contact details for follow up or progress. Don't believe this is biggest fraud from LIC to take money from the customer and do nothing.

My father (Applicant)/Mother (Co-applicant) took a loan from LICHFL Lucknow. Recently my father expired due to COVID pandemic. So I settled my father's loan through cheques. My mother was given a date to collect our house documents. When we reached they said they don't have our house documents right now. They noted my loan number and they provided a phone number to enquire about when our house documents will be available, but I recieve no...

The Manager
Branch Head.
Life insurance of India
Nanded. 431605
Reminder --1

Dear Shri Sunil Narwade (Branch Head)

This is to inform you that I have accepted a position in another insurance agency. Therefore, I would like to offer my resignation dated [01April 2018]. This dates work are already stopped.

I appreciate the professional development and growth from [Dnyaneshwar Madhavrao Waghmare], and in particular, from you.

Your mentoring support has encouraged me, and I hope that we will continue our relationship as I move forward in my career.

I wish you continued growth and success in the future.

Sincerely,

Dnyaneshwar M Waghmare
Agent -0187698J
Mo. [protected].

Am Narinder singh. My requesting to cancel my agent code of life insurance corporation of india because of appointment of my new job.
Name : Narinder singh
Agent code : lic[protected]
Date of appointment : 04mar2017
Company: life insurance corporation of india

Please and kindly cancel my code and do the neeful

Narinder singh[protected]