Life Insurance Corporation of India [LIC] Complaints & Reviews

Sir,

My loan a/ no.[protected] file no. 205289, i had closed my loan a/c on 12th August 2010 by repaying all the outstanding balance amount. At the time of closing A/c i was given assurance by jogeshwari (East) branch office that i will receive all the documetns withing ten to fiftteen days but that never happened. After continous follow up with jogeshwari east branch i was informed to follow up with fort branch where nobody respond you properly if fortunetly anyone picks up the phone.

Neverthlesss, on 9th September 2010 i was called by jogeshwari (East) branch to collect the original documents. While handing over the documents first party original agreemnet which was between Pandey buuilders and Mr. Avinash S. Sawant given in "Photocopy" when inquired about the original agreement Mr. Vishal Doshi (Area Manager) instead of giving assurnace of looking into the matter tried to fool me by saying the LIC housing finance Limited never received the first party original agreement and had given disbursment of loan on the basis of "Photocopy" of first party agreement and i was told to inquire with first party Mr. Avinash S. Sawant and his loan banker. Now the questing is:-

1) How without orignal chain of documents (Regulatory requirement) loan amount is disbursed and how LIC housing finance Limited issued disbusment chque in favor of HDFC bank Ltd. to close loan account of Mr. Avinash S. Sawant (First Party).

2) How legal verification documents which lying in jogeshwari (East) branch file no. 205289 clearly states that they have verified original agreement of first party.

3) How first party Mr. Avinash S. Sawant share certificate received by LIC housing Finance Ltd. which was there along with first party original agreement.

Now, i am on the verge of cancellation of my flat selling negotiation which lead to finanancial loss to me and in furture without first party original agreement i will not be able to sell my flat. I request to reslove this issue.


Kindly look into the matter urgently.

Name: Ganesh R. Kanaujiya

Contact no: [protected]

I bought a Builder floor flat. I applied for home loan in LIC housing finance ltd.based upon my profile check and legal valuation of property , My home loan was approved by LIC and a loan agreement was signed between me and LIC housing finance. I was waiting for Loan cheque from LIC at the last instant despite of giving Loan Cheque they said that can’t give me loan As LIC does not do loan on builder floor. LIC also took processing fee of Rupees 5600 from me they kept me waited for 41 days Now I am completely harassed and disgruntled. I have already made 10% payment to builder. I have to make remaining payment to the builder. If my loan is not approved my initial paid amount can be forfeited by builder. I want to sue LIC for their mistake please let me know how can go ahead in this….
Thanks and Regards,
Chandra Prakash

Dear Sir/madam,
My name is Sameer Narang and i am working in a private bank. In March,2010 I met a LIC advisor named Sanjay Kumar through a friend of mine. I bought a money back policy for Rs.3236 (half-yearly) and give him a cheque of PNB Bank for the same. I told him to inform me before presenting the cheque. But my cheque was cleared on 13 march, 2010 without informing me. But still i am struggling to get my policy. my next premium is due this month but i dont know anything about it. please solve my problem my PNB cheque no was 971871. My contact no is [protected].

Hello Sir

I am Lic Agent and I want my LIC Agent Portal code. For this I am requesting to my A.S.M. from Last three months but till he not give me my agent portal code. So I request you sir please suggest me now what i do.

Manal Kumar
LIC Agent
01401-17M

I am shailesh kishanrao kagade who is the lic agent in pune city for 95L baranch. my agency code is 110495L . As per lic policy i must get the bonus commission after completion one year of agency but after the completion of one month I am not received that commission. Hence i want to take that commission with interest from lic

Hi,
Today i have paid my premium Rs.4028 through ICICI netbanking in LIC website. Amount has been debited from my bank account. But Receipt has not been generated from LIC web site.it says that " getting transaction status fails". When i check it in a bank, they gave me the transaction number for this payment to track. transaction number is [protected].
i am not able to lodge compliant in LIC's website also. it says complaints can be lodged after 6 days of payment. my Policy number is[protected]

Please help me on this
my email id is m.[protected]@indiatimes.com

Thanks and Regards
Boopathi

I RECEIVED LIC CREDIT CARD. I TRIED TO CHANGE THE DEFAULT PASSWORD
BUT COULD'NT BUT LIC CHARGED RS.66/- FOR SAME. I WROTE MORE THAN 50
MAILS TO THEM BUT DID NOT REPLY TO ME AND AMOUNT IS INCREASING DAY BY DAY. THEY HAVE GIVEN REPLY AFTER 6 MONTHS AND LATE FEES HAS GONE TO MORE THAN 300/- WITHOUT USING CREDIT CARD. IN THEIR REPLY THAY AGREE THEIR MISTAKE BUT UNABLE TO WAIVE THE LATE FEES. WHY I
SHOULD PAY THE AMOUNT FOR WHICH I AM NOT RESPONSIBLE. KINDLY GIVE ME YOUR EMAIL ID FOR SENDINGA LL THE CORRESPONDENCE. MY CARD NO IS
[protected]. KINDLY CONTACT LIC CARD SERVICE AND WAIVE THE AMOUNT

VINEET LAMBA

I have a LIC Policy: G10743797. This got maturity in 2004. I visited LIC-Cuttack Branch, They send me to SAMBALPUR branch.

I SAMBALPUR they show me the AMOUNT but said your papers are in BHAWANI PATNA. Go there. I went there. LIC-BHABAWANIPATNA says we do not have any record.

In the age of 65 how I can manage to visit these branches and how many times
from 200 KM.

I fustrated and waiting for your justice

PITAMBER MOHANTY
[protected]

I,Mamta Bajaj, want to register complaint against LIC for delay and then rejection of the death claim for the policy no.[protected] in the name of my late husband Mohit Bajaj for which I have submitted all the papers in September,2006 and sent LIC a lot of reminders for which I have Photostat copies and speed post slips. But I have not received its claim till date. The other policy is[protected] again in the name of my late husband Mohit Bajaj...

SUB: ANNUITY NO. 39800 (POLICY NO. 46468)

I HAVE NOT RECEIVED MY PENSION FROM JULY 2010 THOUGH I HAD WRITTEN TO LIC P&GS DEPTT LAST MONTH. NEITHER I RECEIVED THEIR ACKNOWLEDGEMENT FOR THE REGISTERED LETTER. I USED TO GET TWELVE CHEQUES EVERY YEAR DURING THE MONTH OF JULY.

KINDLY ADVISE ME AS WHAT ACTION IS REQUIRED FROM MY SIDE.

REGARDS
C NAMBIAR
E mail: [protected]@yahoo.com or chiraag [protected]@yahoo.com
mobile: [protected]/[protected]

Dear Sirs
My wife and I hold 20 year Life Policies with policy numbers as follows:
Mrs.Chellammal[protected]; and
Mr.M.Sivathanu Pillai[protected]

We have been resident in Jaipur, Rajasthan for the last five years. We have also paid our semi-annual premium without any lapse. Our policies are expected to mature in March 2011.

We are now planning to relocate to Chennai in December, 2010, for permanent residence with our son in Kolathur , Chennai.
Ever since we moved to Jaipur, I have been writing to LIC office in Koramangala, Bangalore where we had serviced our policies for 5 years before moving to Chennai. We had also called the LIC regional office in Bangalore over telephone several times to transfer our policies to Chennai. The Officers promised to do the transfer; but nothing has been done so far.
We would appeal to you to do the needful and help us to get our transfer as well as maturity value of our policies on time.
Thanking you
Sincerely
Prof.M.Sivathanu Pillai
204, Samridhi Apartments, C-92, Jagraj Lane, Bapu Nagar, Jaipur- 3020015
mobile:[protected]/912
email: [protected]@yahoo.co.in

Sir,

I am a new LIC Agent. I need a Agent Portal ID and Password to do my service better. Kindly arrange to allot me Agent Portal to me.

My Agent Code: 3884759
Branch Code: 759
Branch: Periyakulam
Division : Madurai
State : Tamilnadu
Pin 625601
My mail ID : [protected]@gmail.com

NOTE: This is not a complaint

Dear Sir,

My LIC policy No.[protected] under Jeevan Suraksha matured, but the annual pension of
Rs.4408/- which was due to be paid to me on
Ist March, 2010 has not yet been paid to me in spite of repeated requests on telephone to the LIC Office (I.P.P.Cell), Northern Zonal Office at Connaught Circus, New Delhi-1

Ram Niwas Goel
77, Chandu Park,
Near Primary School,
Delhi 110051

email: [protected]@gmail.com
Mob: [protected]

I emailed the LIC goa customer care service and I got a response after sending two emails. The response was as below:
HELLO SIR,
WE HAVE RECEIVED YOUR MAIL AND WILL GET BACK TO YOU WITH DETAILS AS REQUIRED BY YOU BY 11.00 ( IST ). FOR YOUR INFORMATION WE HAVE NOT RECEIVED THE MAIL DATED 21/08/2010.

REGARDS
RATTIN SALDANHA
LIC Customer Zone

This was the first and last email sent. After this I sent several follow up emails but no reply at all.
I am very dissappointed.

Sub Loan A/c no. 10066936 dated 19/8/2010, Application no. 612097

Madam,

This is in continuation of my earlier letters dated 27/7/2010,28/8/2010 and 30/8/2010 (copy enclosed) which remained unattended so far. This is the type of service LIC is providing to its customers. I would again like to bring to your notice the following apart from the issues raised in my earlier correspondence:-

1. I have paid Rs 1828 towards interest charges for the period 08/2010 to 08/2010 vide cheque no. 960951 dated 30/8/2010 where as the disbursement cheque was bounced back due to wrong name mentioned in the disbursement cheque issued by LIC. The disbursement cheque was returned back to LIC for necessary correction and it was received back from LIC only on 21/8/2010 which was credited to the account of the party only on 26/08/2010. This is a matter of record and may be verified from the LIC a/c with HDFC. I am not liable to pay the interest from the date of cheque issued by LIC i.e. 31/7/2010) (refer my earlier complaint dated 27/7/10, 28/8/10 and 30/8/10). Accordingly I would request the paid amount of `1828 may be adjusted against principal amount of loan in LIC a/cs. It is not understood on which account the interest is being charged from me when the disbursement cheque was not realized till 26th August, 2010.

2. As the disbursement cheque was not realized before 26th August, 2010, (it is a matter of record) LIC does not qualify for interest from the loan before one month time in that case. That means LIC is entitled for interest only after 26th September, 2010. Accordingly, the first EMI should have started after 26th September, 2010. I would request to readjust the EMI from 26th September, 2010.

3. Vide payment details in respect of above a/c (copy enclosed) the EMI is fixed to ` 19060/- which is enormously on higher side and not in conformity with the term of loan and rate of interest there of prescribed. The issue was at once discussed with the official concerned (Shri Guarav ) but he pressed his point further that it is a LIC generate programme and is always different from EMI calculators in the market. I have shown a chart prepared by myself but he refused to entertain the same. I have deposited a PDC no. 960952 dated 5/9/2010 for ` 19060 on 30/08/2010 as first EMI to this effect.

4. Earlier I had been sanctioned `. 20,00,000/- loan for repayment term of 17 years vide offer of loan letter dated 22/7/2010. In response to above, vide my letter dated 27/7/2010 I had requested to restrict the loan amount to ` 15,00,000/- for repayment term of 15 years. Though disbursement cheque issued by LIC was for `. 15 lakh but probably EMI still continued to be fixed on sanctioned loan amount of ` 20 lakh for repayment term of 17 years. Necessary correction may kindly be made in computer system and the excess payment received by LIC may kindly be adjusted against principal loan amount in my LIC loan account with levying 2% penalty for part payment.
5. mY ECS A/C has not been streamlined despite completing all the formalities at the time of applying for loan itself.

Thanking you,
Yours Faithfully,


(J.S. Rawat)
[protected]

Copy for information to:
1. Mr.Mahendra Kumar, Regional Manager, LIC HOUSING FINANCE LTD., 2nd Floor, Jeevan Deep Building, 10, Sansad Marg, NEW DELHI - 110 001.
2. Ms Chhabi Saxena, LIC Housing Finacne Ltd, Grievance Cell, Laxmi Insurance Building, Asaf Ali Road, New Delhi.

Note:

The Above Posts are purely temporary For 03 years only

Compensation:

Direct Sales Executives, on engagement will be paid monthly remuneration, which will be entirely performance

based. An amount of Rs. 25,000/- per month will be payable on achieving the business parameters, as prescribed

in the Scheme. However, the same can be higher or lower, depending

upon the business performance. There is no upper limit to earn the remuneration based on performance.

Compensation:Rs.25,000/-P.m

I AM HOLDING 5 LIC POLICIES NUMBERED[protected] TO 18, ISSUED AND ADMINISTERED BY BRANCH NO. 89 - C, BORIVALI (W), MUMBAI 400 092.I HAD APPLIED FOR CHANGE IN BANK ECS MANDATE FROM ICICI BANK TO HDFC BANK FOR PREMIUM PAYMENT ON MY ABOVE 5 POLICIES . LIC AGREED TO MY REQUEST AND WROTE ME ON 17.02.2009 CONFIRMING THE NEW BANK NAME, BRANCH A/C NUMBER, BANK MICR CODE AND OTHER DETAILS. THEY ADVISED ME TO PAY MARCH-2009 PREMIUM FROM OLD BANK A/C WHICH I COMPLIED WITH. THEREAFTER I HAD REDUCED THE USE OF MY ICICI BANK A/C AND I WAS NOT KEEPING LARGE BALANCE IN THAT BANK A/C IN MARCH-2010, THEY MADE ERROR AND SENT ECS COLLECTION INSTRUCTION TO MY OLD AND DORMANT ICICI BANK A/C WHERE SUFFICIENT BALANCE WAS NOT AVAILABLE, WHEREAS I WAS READY WITH SUFFICIENT AMOUNT IN HDFC BANK TO HONOUR MY PREMIUM PAYMENT LIABILITY. DUE TO INSUFFICIENT BALANCE, TWO ECS INSTRUCTIONS FAILED AND ICICI BANK SLAPPED A FINE OF Rs. 276+276=552.
I HAD LOT OF CORRESPONDANCE WITH LIC BRANCH, LIC OMBUDSMAN AND IRDA OFFICE , BUT LIC IS REFUSING TO REIMBURSE ME THE ABOVE LOSS WHICH OCCURED TO ME FOR NO FAULT OF MINE.
I HAVE KEPT ALL THE DOCUMENTS TO SUPPORT TO SUPPORT MY CLAIM.
LIC BRANCH NO. 89-C, BORIVALI (W), MUMBAI 400 092 IS LIABLE TO REIMBURSE ME THE ABOVE LOSS PLUS OTHER EXPENSES I INCURRED TO REDRESS MY GRIEVANCE.
APPLICANT : MR. TEJAS PRAFULCHANDRA SHAH
CONTACT : (R[protected]M) [protected]
E-MAIL ID : [protected]@yahoo.com / [protected]@rediffmail.com / [protected]@rediffmail.com

My brother Late Pintu Jee had died in December 2009 by Train accident (during passing man less railway crossing). We have submitted all documents (as per required by LIC) on 28/01/2010 to LIC Patna Main Branch-4 for death claim by nominee his wife KUMARI ALPNA BHARTI.
Death claim details are:-
Name of Insured person : Late Pintu Jee (Policy Holder)
Policy Number :[protected]Agent Code-2425550, Branch code-550, DEO code-550)
Name of Nominee (Claimed by) : Kumari Alpna Bharti (Wife)
Application for death claim deposited on : 28/01/2010
I would sadly inform you that no any LIC person came for verification and LIC agent Mr Satyendra Kumar Singh (who given policy) & DEO Mr. D.J.Roy is not taking any interest. We contact many times to LIC office (LIC MAIN BRANCH-4 where application is submitted) no body is giving response & correct information. Sir please help her she (Nominee W/O late Pintu jee) is in very poor condition with newly born child.
So we requesting from higher authority of LIC to please consider our application/case as soon as possible. So we can make faith on LIC.

My mother policy is issued by lic jhabua (M.P.). After completing the term lic issues the bonus check. After issuing the bonus check to lic officer give the check to agent with my mother and father information. When we ask to agent he told us to first you open the new policy then i will give you the check. We are facing this problem last 6 month. Please give me the suggestion what we do regarding lic jhabua branch and agent.

Hi,
I have availed Laon from LIC for 15 lks. I payed the PRE-EMI when the House was still in construction.
I have applied to LIC that my house was completed and to change the pre-emi option to EMI option ..
My agent agreed with that and got a letter from me . But After Two months , still they didnt change it and i am paying PRE EMI only .... ( I am paying the Interest only not the principal...).