Life Insurance Corporation of India [LIC] Complaints & Reviews

I SURRENDERED TWO LIC POLICIES BEARING NUMBER[protected] IN THA NAME OF KANWALJEET KAUR AND[protected] IN THE NAME OF VARINDER SINGH ON 04 JUL 2010 FOR PREMATURE CLOSURE/REDEMPTION.

AS ON DATE REFUND HAS NOT BEEN RECEIVED INSPITE OF MY REQUEST TO TRANSFER
THE REFUND AMOUNT TO RESPECTIVE ACCOUNT(DETAILS SENT TO LIC WITH REQUEST LETTER)

VARINDER SINGH
C4A/16-A JANAK PURI
NEW DELHI 110058

MOBILE [protected]

e mail goombervs @gmail.com

Hi,

I have two policies with LIC. I am married and my name & address is changed. Hence I went to LIC - United Building, Branch 895 in Fort which is next to RBI Building on 16th June 2010 . I went a 15-20mins early before their lunch time could over. I understand that I should have checked that 14:15 their lunch time gets over.... However, it was 14:15, 14:20, 14:25 & 14:30 and even more than that. Dear sir/madam, I have to take a day off from my office and go to LIC for my changes. I went there before on 13th June 2010 and they advised me that I had to take my original policies with me otherwise they would not make any changes. So I had to take another off. Hence I went on 16th again. The lady staff named Seema Chaughale over there, ARRIVED to her table only by 14:45 p.m. Again, she went to wash her tiffin box... DURING THE PUBLIC ASSISTANCE TIME.... She was giving the attitude as if she is at her own home... This is just not acceptable. Could you please look into this. This procedure of just changing the name and address has taken atleast one hour inspite of no other work with the lady called Seema Chaughale.... We would rather go for the private companies who are offering the life insurance rather than you guys....

Dear Sir,

My agent received my polcy fund cheque but he don't sent to me that's why i give him own account no as per conversation he said he deposit the cheque please give me own bank name & account no that's why i give him. He deposit the cheque in hdfc branch atm drop box but cheque not cleared i make complaint in hdfc. They don't received that cheque no & amount. Then i make complaint in LIC Branch no 112 office from there bank that cheque is cleared on 16/06/10. I ask from LIC Branch please confirm me where that cheque is cleared ask from own bank. I give him every thing in written next day my agent said in bank record cheque is cleared in Bank of India. I am shocked because cheque is cleared in other bank.
Please help me what should i do. Whom is stolen my refund no body is clearing how to back my fund. My policy no[protected] in the name Manish Bhatia.

DEAR SIR

I AM HARI HARAN MY CREDIT CARD NO [protected] BILLING DATE IS 26/06/10 PAYMENT DATE 11/07/10 I PAID MY BILL BEFORE THE PAYMENT DATE I GOT MOBILE CONFIRMATION BUT TILL TODAY I CANT USE THE CARD TAKE NECESSARY ACTION PLEASE ACTIVATE THE CARD IMMEDIATELY KINDLY DO THE FAVOUR

THANKING YOU
HARI

POLICY NO:[protected], NAME:- LATE RAM MONOHAR AGARWALLA
DATE OF DEATH:- 18/02/1990
CLAIMENT:-MRS SONOSHI DEVI AGARWALLA
BRANCH:LICI,TINSUKIA,DVN:-JORHAT, STATE:-ASSAM.

MY HUSBAND PAID ALL THE PREMIUM IN TIME TILL HIS DEATH. AFTER HIS DEATH WHEN CLAIM WAS LODGED LICI SETTLED ONLY PAID UP VALUE SAYING POLICY WAS IN LAPSED CONDITON. IT WAS WRONG. THEY HAVE NEVER INTIMATED ABOUT THIS WHILE HE WAS ALIVE. I COMPLAINED...

Dear Sir,

I m writing this complain with hope you will help us. Alos help others make aware not to joint LIC specially in BIHAR.

I m in Australia and i cant do follow up but i did make alot of follow up for this by sending people for follow up.
But sorry to inform you nothing works. I did send email to them and tried to reach every level at LIC but still nothing worked.
My father Inlaw died in a murder he was a teacher. 2 years back . My Motherinlwas is in very bad shape finacillay and healthwise.
She had gone under enzyoplst last year. Again Doctor advised her to go for by pass surgery for heart.
I tried to informed all LIC people to for payment of the claim under the below LIC policy but nothing is working in deaf ....

Please help her .She is in very poor condition.
Please find below the email i have sent to them with the policy details.
[protected]

Re: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant PathakMonday, 12 July, 2010 6:28 PM
From: "onkar pathak" <[protected]@yahoo.co.in>To: "cb.mishra" <cb.[protected]@licindia.com>Cc: "ecz_crm" <[protected]@licindia.com>, "crm_patna" <[protected]@licindia.com>, "bo_51M" <[protected]@licindia.com>
Is there any responsible person in LIC who can update me progress / reply on my below email?????

--- On Wed, 7/7/10, onkar pathak <[protected]@yahoo.co.in> wrote:


From: onkar pathak <[protected]@yahoo.co.in>
Subject: Re: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak
To: "cb.mishra" <cb.[protected]@licindia.com>
Cc: "ecz_crm" <[protected]@licindia.com>, "crm_patna" <[protected]@licindia.com>, "bo_51M" <[protected]@licindia.com>
Date: Wednesday, 7 July, 2010, 8:48 PM


Dear Sirs,

Please let me know if any thing happening to get this done.

Really its very tough i[censored] all in LIC so call big bosses still struglling to get this done.
What a general person will do ?

Really where to complain if it is the response of officers.

Please inform your decision ........ I donot have any other contact person or name to complaint in LIC. If no response received , I will take help of leading news papers of India to convery my greavance to the higher ups of the LIC.

Once again i request to please reply .

Regards

Onkar




--- On Sun, 27/6/10, onkar pathak <[protected]@yahoo.co.in> wrote:


From: onkar pathak <[protected]@yahoo.co.in>
Subject: Re: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak
To: "cb.mishra" <cb.[protected]@licindia.com>
Cc: "ecz_crm" <[protected]@licindia.com>, "crm_patna" <[protected]@licindia.com>, "bo_51M" <[protected]@licindia.com>
Date: Sunday, 27 June, 2010, 6:48 PM


Dear Mr.Mishra,

Sorry to inform you . Still nothing happen .
The below cheque no ,we have not received. However, when we enquired about the cheque they said it has been in cashed by some P .Sharam. surely nothing related to us.

Could you please help in the processing the below requested polycies as we have not received any thing against any of the below mentioned polycies.

Realy need your help!!

Regards

Onkar Pathak


--- On Wed, 2/6/10, cb.mishra <cb.[protected]@licindia.com> wrote:


From: cb.mishra <cb.[protected]@licindia.com>
Subject: Re: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak
To: "onkar pathak" <[protected]@yahoo.co.in>
Cc: "ecz_crm" <[protected]@licindia.com>, "crm_patna" <[protected]@licindia.com>, "bo_51M" <[protected]@licindia.com>
Date: Wednesday, 2 June, 2010, 2:44 PM


DEAR SIR

WE WOULD LIKE TO INFORM THAT DAB CLAIM AGAINST POLICY NO.[protected] ADMITTED ON 28.01.10 & PAID VIDE CHEQUE NO. 532522 DT. 25.03.10. DEATH CLAIM FILE AGAINST POLICY NO.[protected] FORWADED TO ZONAL OFFICE ON 24.11.09. WE HAVE ADVISED THE CONCERNED BRANCH TO MAKE CORRESPONDENCE WITH YOU AGAINST SETTLEMENT OF DAB CLAIM UNDER POLICY NO[protected].

THANKING YOU

MANAGER CLAIMS
----- Original Message -----
From: onkar pathak
To: crm_patna ; bo_51M
Cc: ecz.[protected]@licindia.com ; claims.patna ; Cb .Mishra ; co_crm ; bo_51H
Sent: Tuesday, May 25, 2010 5:35 PM
Subject: Re: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak


Dear All,

Sorry to say that below was just an excuse .. it prooved ..As we have submitted the same earlier too But after below email very next day . It was again submitted. Now its more than 2 months Nothing happen .

Despite sending all the medical report and saying she is going for bypass operation of heart nothing happen .

So now i dont have any hope...... But just want to do a final request if any one of you responsible for the job and consider this request for the case of some one's life ( as she is strugling to get operation). Please come forward and take action so that you should not have regrate in life ... if i would have done..

Please do some thing my country India is not so.

Regards

Onkar

--- On Fri, 19/3/10, [protected]@licindia.com <[protected]@licindia.com> wrote:


From: [protected]@licindia.com <[protected]@licindia.com>
Subject: Re: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak
To: "crm_patna" <[protected]@licindia.com>
Cc: ecz.[protected]@licindia.com, claims.[protected]@licindia.com, "Cb .Mishra" <Cb.[protected]@licindia.com>, [protected]@licindia.com, "bo_51H" <[protected]@licindia.com>
Date: Friday, 19 March, 2010, 4:03 PM


DEAR SIR,
THE BASIC CLAIM UNDER THE ABOVE POLICIES HAVE BEEN ADMITTED BY DIV. OFFICE ON 06.08.2009 BUT DAB WAS NOT ADMITTED, FOR WHICH THE CLAIMANT HAS LODGED A COMPLAINT . THE ZONAL OFFICE REQUIRES PROPOSAL FORMS UNDER THESE POLICIES. THE DIV. OFFICE HAS ALSO ASKED FOR THE SAME. WE THEREFORE INFORM YOU THAT NO PROPOSAL FORMS UNDER THESE POLICIES ARE AVAILABLE WITH US. THE PAID DOCKET HAVE ALREADY BEEN SENT TO DO.
THIS IS FOR YOUR INFORMATION AND DOING THE NEEDFUL.
THANKING YOU.

YOUR'S FAITHFULLY


SR. BRANCH MANAGER
----- Original Message -----
From: crm_patna
To: bo_51H ; bo_51M ; claims.patna ; Cb .Mishra
Sent: Friday, March 19, 2010 11:26 AM
Subject: Fw: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak


Dear Sir,
Please look into the matter and do the needful under intimation to us.

Manager(CRM)

----- Original Message -----
From: co_io
To: onkar pathak
Cc: co_crm ; ecz crm ; crm_patna
Sent: Friday, March 19, 2010 10:49 AM
Subject: RE: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak


Sir,


We are sorry, we are unable to help you directly.

Still, we are trying to reach our concerned offices. Please bear with them for some time.

Regards,


Dy. Secretary (International Operations),
Central Office, Mumbai.

[protected][protected][protected][protected]
From: onkar pathak [[protected]@yahoo.co.in]
Sent: Thursday, March 18, 2010 6:39 AM
To: crm_patna
Cc: co_io; ecz crm; co_crm
Subject: Re: FW: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak


Dear All,

Sorry to say despite the kind effort of Dy. Secretary (International Operations),
Central Office, Mumbai. Nothing changed . We have been chassing both offices .. nothing happen.. its one and half month of below email .
Just to update you .. She is again advised to go for By pass surgery 2nd time.
She is struglling .Even writing this email i feeling ashamed thinking .
Is this real LIC?
Dear Please atleast try to be professional if not kind hearted ?This situation may come to your family too?

Me and My family like bros,sis in total holding around Insurance of INR 10mil.
Now we all are thinking seriously is this realy worth?
Fanckly speeking here in Australia i can not imagin the situation.

Again its my kind request if you can do some thing please go ahead .I realy Love my country and want to be proud on being Indian.

Hope you will help her (my Mother In Law).

Many Thanks for the Time.

Regards

Onkar


--- On Tue, 2/2/10, co_io <[protected]@licindia.com> wrote:


From: co_io <[protected]@licindia.com>
Subject: FW: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Date: Tuesday, 2 February, 2010, 11:02 AM




[protected][protected][protected][protected]
From: co_io [[protected]@licindia.com]
Sent: Monday, February 01, 2010 9:28 PM
To: [protected]@yahoo.co.in
Subject: Policy nos.[protected],[protected] &[protected] Late Sri Kesari Kant Pathak


Sir,


We understand that Claim for Accident Benefit is admitted under the first policy number.

You will hear from our Jehanabad Branch Office.

The concerned authorities are reopening the files to consider Accident Benefit in respect
of other two policies. ( Gaya Branch Office ).

Please be in touch with these two branch offices or their controlling Divisional Office i.e. Patna.
( mail id : [protected]@licindia.com )

We will not be able to help you beyond this point.

In case you do not get proper response from our Branch / Divisional Office, you may wrtie to:

[protected]@licindia.com or [protected]@licindia.com

Regards,


Dy. Secretary (International Operations),
Central Office, Mumbai.
"The information contained in this electronic message and any attachments to this
message are intended for exclusive use of the addressee(s) and may contain
confidential or privileged information. If you are not the intended recipient, please
notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in
this E-mail message / Attachments, are those of the individual sender."


"The information contained in this electronic message and any attachments to this
message are intended for exclusive use of the addressee(s) and may contain
confidential or privileged information. If you are not the intended recipient, please
notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in
this E-mail message / Attachments, are those of the individual sender."




[protected][protected][protected][protected]
Your Mail works best with the New Yahoo Optimized IE8. Get it NOW!.
"The information contained in this electronic message and any attachments to this
message are intended for exclusive use of the addressee(s) and may contain
confidential or privileged information. If you are not the intended recipient, please
notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in
this E-mail message / Attachments, are those of the individual sender."




"The information contained in this electronic message and any attachments to this
message are intended for exclusive use of the addressee(s) and may contain
confidential or privileged information. If you are not the intended recipient, please
notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in
this E-mail message / Attachments, are those of the individual sender."










[protected][protected][protected][protected]

To,
LIC OF INDIA

Respected Sir / Madam,

This is regarding the change of address in my following policy No.s:-
a[protected]
b[protected]
c[protected]
I , Navin Chandra Dabral , want to change my address as follows:-

New Address:-
Navin Chandra Dabral,
B-182,sector-1,
Doorbhash Nagar,
Raebareli-229010 (u.p.)
My Mobile No.- [protected]

I request you to kindly do as soon as possible

Kindly Do this needful

Thanking You,

NAVIN CHANDRA DABRAL
[protected]

Dear Sir/Madame

We Trust LIC for the past thirty years and is also trusing for the excellent bonopfide Hospitality towards the customers.

Unfortunately there was a delay for unknown reason in your Coimbatore Branch in issuing the cheque for the preclosure of the Certificate[protected] Dt.14th May, 2007 of my son Shri. Arun Sundar for more than 15 days inspite of reresentations.

The redemption money is needed in time for which we believe and trust LIC.

The following is the details for which we need urgent action from your side to issue cheque. The original Certificatge along with the required duly signed and posted on 1st July, 2010 to your LIC Office in Coimbatore.

Name of the Policy Holder :S.Arun Sundar
Plan : LIC Money Plus
Certificate / Policy No. :[protected] Dt.14th May, 2007

Your expedite action is highly appreciated to meet our emergency need.

Regards

Sundararajan
(Father of S.Arun Sundar)
:

Sir, I am an agent of LIC India. I have applied to the secretariat for my agent's portal password but till date I have not received my portal password which they said will be sent from central office mumbai. It would be more helpful and useful to access with portal password. Please suggest.

Thanking you.

sir,
I am mohd.Rafique niyazi i have 2 policy no is ...[protected],[protected].and my son mohd .shahnawaz niyazi have 2 policy no is ....[protected],[protected] and my son mohd. dilnawaz niyazi have 2 policy no is...[protected],[protected].our old address is,2, shiv nagar,industrial area SECTOR-C Ratlam [m.p.] chenge to our new address mohd.rafique niyazi, marketing yard indranagar,puja sammarsibale walo khancho Bhavnagar,364001 Gujrat.Thank you.

Dear Sir,
I am to bring to your kind notice that my Lic policy no. is[protected] in the name of G.V.S.H.Sai Kumar.This is profit plus policy. I want to bring to your notice that the premium of this policy is not accepted at my branch stating that there is a problem with regard to accepting the ECS payment for the past 14 to 16 months. My monthly premium is Rs..3000 and the amount to be paid to keep my policy live is increasing month by month and it might become impossible to revive the policy. This is inspite of my interest to keep the policy live.The branch Officials were not able to give the reasons for not accepting the premium amount except that the problem lies with the head office and it is not in their hands to solve this problem. Even today I contated the concerned ECS Official and I was given this web site address to address my problem. Hence I request you to look into this problem and solve my problem. This complaint is from G.V.Ramana Murty, father of sai kumar.
my Emal id is [protected]@yahoo.com

LIC HFL has a very poor business model of selling Home Loans through its agents and when it comes to foreclosure of loan; the company (agents disappear) makes you slog for closing the loans. I have been mentally tortured by the company as there is nobody to even answer my simple questions like "where should i pay the cheque" or "how much time will it take to foreclose my loan". The website displays wrong ph nos./ nos. which the branch employees don't pick up and on visiting the branch I am rudely told by Mr. Sharma that this is just a marketing office and for services i need to visit an office in Delhi for which I am again given ph no.(nobody picks up the ph). On top of it when I find the answers to the questions myself I am being told rudely that for cheque deposited today will get all my papers in one and half month. Now which company in today time require 45 days to give back the papers you rightfully own after paying 2%(??) foreclosure charges especially in circumstances when you typically end up having a deal on selling the house in 60 days. Right now i am in a fix and frustrated with the whole system with no transparency on foreclosure charges that can be levied by lending institutions and the time in which we should get our papers back.

I have a insurance policy from city branch no.7 which under K.M.D.O-1 as on proposal of agent and d.o and issued a cheque of Rs. 26,053 vide cheque no. 89450 and submitted at the above branch on 31.03.2004 my b.o.c. no. is 19740 for single premium but after maturity date I received my policy from my agent and found that my policy has done on yearly premium basis and thereafter I had gone to the said branch office and asked about my policy status and the said branch have no co-operated with me and I failed to know about my excess deposit amount for refund but the said branch could not confirm to me about the refund of my excess premium deposit.

Now I like to get my excess deposit amount of Rs. 19,500/- which is lying with the said branch office and with penalty interest and recover my deposit premium of Rs. 6553 under policy no.[protected]

I like to lodge my complaint against the agent whose code no. 10104414/2032041and the said branch office who have retained my excess deposit money since the acceptance of proposal in the year 2004.

To,
The Customer Care
LIC of India

I am Nishant Kumar Singh have your Jeevan Saral Policy No.[protected] , dated[protected] , Monthly premium Rs. 2042/-. At the time of start of policy I have given a cheque from ICICI Bank A/C No.[protected] , Branch - Greater Kailash Branch W-57 , GK-1 , New Delhi for Monthly SIP , so that I don’t have to pay manually every month to LIC it will be directly deduct from my account.

But since the start of policy there is no direct deduction from my account and every month I have to pay manually to LIC.For this problem 3 times I have applied for SIP but problem is remain same.

In this regards I spoke to my Bank and they said that they have not received any request for SIP from LIC.

Request you to please look into the matter so that my monthly SIP will start and I don’t have to pay manually for this policy.

Regards
Nishant Kumar Singh
Policy No.[protected]
Mobile No. + 91 [protected]

Sir, I have an account of money plus plan no.180 (GROWTH).and my policy no.[protected]. my name is R.YUVARAJ. I want to know current status of my account on my E mail id
E mail id is : [protected]@gmail.com

Dear Sir,
(Reminder-3)
Iam V.Shivakumar, L I C policy holder of the following policy numbers
policy no[protected] money back policy
policy no[protected] money back policy
policy no[protected] endowment policy
Previously i have registered for online premium payment.
but i forget my user i d and password.My previous e-mail address has been changed.Presently my user I D is<[protected]@gmail.com>
Kindly give me guidence for REGISTERING MY POLICIES WITH NEW USER ID AND PASSWORD through present E-mail <[protected]@gmail.com>for further online transactions and policies payments, for which i should be thankful to you .
Yours Faithfully,
10/07/2010 V.Shivakumar
Secunderabad-15.AndhraPradesh

LIC has been recruiting DSE's all over India, People don't give attracted to such opportunities and leave u r current goals, instead u can work as Agents, there DSE's were treated like Professional . The Recruitment decisions is not taken by LIC and salary is not decided by LIC OF INDIA, its decided by ZONAL MANAGER itself. They force to do business where agents can't meet with full confidence and finish orders. The remunerations is as worst as one cant even imagine, an Agent will be getting thrice the remuneration tan what a DSE get. many were cheated not even giving the remuneration too. Instead they say to finish the next years target and get the remaining remuneration, If we ask for it they say LIC OF INDIA, MUMBAI has to take decision, I know LIC OF INDIA, MUMBAI is no way related to Zonal manager decision, LIC OF INDIA market share is getting down from 2004, in order to with stand they try to achieve their target using Professionals.

LIC ZONAL MANAGERS are cheaters, dont play with the youngsters life, will you do this to u r child, think and act and give the pending remunerations to people those who worked for you,

cheater!

so dont take up this opportunity friends,
U wont be having a permanent job joining this,
this wont add u any experience,
take up my advice

please send me monthly housing loan statement by e-mail,required for income tax purpose my loan account no. is[protected]

Sir/madam i forgot my policy id and password please help me as earlier as possible


policy no:[protected]
dob:15/10/1988

SIR,

REF: ANNUITY NO. 23314 / 041M[protected]

I (PRADIP KUMAR NAG - POLICY HOLDER ) WOULD LIKE TO INFORM YOU THAT INCOME TAX DEPARTMENT ASKED THE TDS CERTIFICATE ON THE ABOVE POLICY. THEY DID NOT CREDIT THE TDS AMOUNT WHICH WAS DEDUCT BY THE P&GS DEPARTMENT BEFORE THE PAYMENT.

ANNUITY PENSION SCHEME STARTS FROM THE PERIOD 01/04/2007 AND MATURED ON 31/03/2008 AS THE TRUSTEES, OF BATA INDIA...