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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jun 18, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 32

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A
Ashutosh Paranjpe
Feb 19, 2022
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Bought tech term online plan on 11 Feb 2022. While making payment if Rs. 8413 through CC website shown error but card was charged. I have paid again using UPI. Payment success but now my Rs. 8413 is stuck with LIC. Nobody picks up call. No response to emails. Only saving grace is that now the double payment (Rs. 16826/-)is reflected against access ID[protected].

Will LIC care to refund the excess amount?

Should I keep this policy once issued?

Can we believe in LIC, if customer service is so poor even before purchase?
Feb 23, 2022
Complaint marked as Resolved 
Excess amount 8413/- refunded today. Now waiting for completion of policy issue process.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    A
    Amirsk
    from Sangli, Maharashtra
    Feb 18, 2022
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    Address: Sangli

    I amAmir Chand Shaikh i have agency code at lic of india branch Sangli and now i got job and i am not supposed to business so please kindly remove my pan number and agency code from your portal. My code is LIC04815942 lic of india life insurance company. I am not going to continue agency with any life insurance company. My pan number is DDYPS7779N. My email id is [protected]@gmail.com. My mobile no is [protected]. Kindly remove my pan and agency code in irda pan look up portal so please delete do the needful as early as possible.

    I request to you respected sir

    Thanking you.

    Amir C Shaikh
    Mob. No - [protected], [protected]
    Agent id LIC04815942
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      N
      Namsi
      from Pune, Maharashtra
      Feb 16, 2022
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      I have been receiving calls on a daily basis from LIC promoting their policies despite me explicitly mentioning that I'm not interested. These calls come at any random time, sometimes multiple times during the day. Some of these have recorded message saying "yeh call LIC ki taraf se hai" and sometimes it's some person wanting to provide information. How can I make LIC stop these unwanted calls?
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        S
        SomAnkit37
        from Kolkata, West Bengal
        Feb 15, 2022
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        Website: licindia.in

        I have registered online to buy a Tech Term Plan through the LIC website on 24.11.2021. The access id is[protected]. I have purchased a Tech Term Plan on 28.11.2021 and made a payment of Rs. 16673/- . After that, a physical medical examination was done on 30.11.21 and also a Telemedical video calling was done on 01.12.21. But after that, there is no update regarding my policy. After 1 month, another physical medical was requested and performed on 24.12.21, where Covid reports and a=other documents were collected. Since then there has been no response at all!
        I have called customer care but they said they haven't responded to any information regarding online purchased policies and I am not able to get any information about my policy.
        So now please issue the policy ASAP by following the appropriate procedure otherwise cancel the policy and refund the money.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          M
          Meghraj Rawat
          Feb 12, 2022
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          HI,
          I am living out of country and I had policy payment due so agent kept asking me to make payment so my brother gave him check, initially agent kept saying that I will give you receipt tomorrow, day after, I am out of station and didn't give receipt at all. and recently he is saying he used that money. I did tried to complain bhopal branch manager but they are not responding and kept saying that you need to in person, which is not possible due to work and all.

          please advice what should I do now, it has been almost 1 year.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            H
            hiren2kin
            from Mumbai, Maharashtra
            Feb 11, 2022
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            Address: BMC Office, A/101, Rupa Plaza, Jawahar Road, above IDBI bank, near LIC branch near, Jawahar Rd, Ghatkopar, Mumbai, Maharashtra 400077

            Ref. Loan A/c No.[protected]

            This is as per Telephonic discussion by ghatkopar branch regarding about mention subject today. I here by state that I want to reduce EMI in my current home loan, I am Paying my home loan regularly without default any EMI with your Company. My current rate of interest is 7.75% and My monthly EMI is for Rs. 15551/-, while the other banks are offering at 6.70% rate of interest. I already paid 5900/- processing fees on 27.08.2020 vide reference application No. [protected]., but there is less difference in EMI. My friend take advantage benefits in monterium period for six months then after arrange and pay regularly, Two months before he pay for processing fees and reduce his Loan Interest. Kindly reduce EMI to 14, 751/- and Increase my tenure.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              M
              Mvramana006
              from Amalapuram, Andhra Pradesh
              Feb 11, 2022
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              Address: Near Red Bridge, Amalapauram

              Hi,
              When lic starts online services that time only respective person only get online a/c. Now i want to deregister my wife's online account a/c and to be registered under my online a/c.

              When trying to register her policy no under my user, it complaining the policy has already registered under another user and i am not able to delete or deactive her policy / online account.

              Looking for your help.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                M
                murusree000
                from Mysore, Karnataka
                Feb 11, 2022
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                Website: licindia.in

                From 01/Oct/2016, IRDAI has mandated all insurances to comply with dematerialization format; but why LIC being largest player is yet to comply and still in paper format? why this delay of 5+ years. What is the role of IRDAI if a particular player has compliance issues.

                For this delay, and deficient service by LIC, IRDAI being regulatory agency is required to penalize LIC for non compliance.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  V
                  V venkat narsimha rao
                  from Khammam, Andhra Pradesh
                  Feb 10, 2022
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                  Address: Suryapet

                  I pay my lic renewal premium on phone pe app same day I take loan on my policies my renewal premium received double time so please refund my renewal premium
                  Feb 20, 2022
                  Complaint marked as Resolved 
                  9908086088 9182693554
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    S
                    Sudhir Chilakmarri
                    Feb 10, 2022
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                    Sir/Madam
                    I have been reaching out to the Parle office to request release of my annuity payments for the policy 091M[protected], I have submitted my existence certificate in Dec 2021, havent got any response of acknowledgment nor my payments are being released for more than 3 months now . Request your urgent attention into this.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      S
                      Sinha2146
                      Feb 9, 2022
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                      Address: Ica Building, opp Howrah motor co, Jora phatak Road, Dist- dhanbad (Branch 4)

                      My Father Brahmdeo Prasad Lala was deceased in September 2018 and I submitted an accidental claim under the policy no[protected]. Since then we have just been given run around for our money. We have visited the Dhanbad LIC branch numerous times since then and every time we were asked for a new document. The claim remained pending for almost 1 and half years because one of the employees was on leave or not coming to the office due to some reason. We have submitted all the documents since then which were asked by them.
                      Whenever we visited the office, we were made to wait for 1 - 2 hours to get an update. After waiting almost 2 years, they asked for the police final report which was submitted on 10th March 2021 and then they asked for the viscera report as it was mentioned in the report. We have recently submitted the viscera report as well. Now they claim that there is no mention of accident in the police final (which they should have checked in the first place without giving us a run around for 3 years now).
                      I would request you to please settle the claim as soon as possible as this is a valid claim which has been requested and help us to restore the faith which used to be there in LIC. I am attaching the documents for your reference.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        P
                        peeyush.kumar11?gov.in
                        from Kanpur, Uttar Pradesh
                        Jan 30, 2022
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                        Sir, I have got the subject policy in favour of my son Prakhar Agnihotri on 28/09/2004 and I had paid the last premium of said policy on 28/09/2020
                        The survival benefit of RS 20, 000 was to be paid on 28/09/2021. But unfortunately it has not been paid so far.
                        I have submitted bank passbook of policy holder to make payment through NEFT via LIC agent . In this regard a SMS received on 25/01/2022, which states that : We have registered your policy number under NEFT with CANARA BANK under account code.
                        An another SMS received on 26/01/2022 which states that you are requested to submit NEFT form /KYC documents. However documents has already been submitted to make payment through NEFT.
                        It is pertinent to mention here that if LIC premium is not be deposited on due date a penalty is be imposed on the policy holder. SImilarly payment of survival benefit of Rs 20, 000 along with interest till date is to be paid at the earliest otherwise I will be bound to move in asylum of Court.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          S
                          Shalim Guria
                          Jan 28, 2022
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                          Website: ebiz.licindia.in

                          Survival Benefit is due /payable under Policy No[protected].Contact LIC Branch with NEFT Form/Cheque Leaf/KYC Documents, if not submitted-LIC
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            G
                            gaju2002
                            from Pune, Maharashtra
                            Jan 28, 2022
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                            Annuity number 089M[protected], pension not received in spite 'Existence certificate' submitted through email. Pension is not received since Oct 2021
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              S
                              Sameer Upadhyayula
                              Jan 27, 2022
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                              I have completed medical tests and updated the required information for the online tech term policy. Please let me know what needs to be done for my proposal to be done.

                              The proposal number is 11013. Please let me know if you need any information from me.

                              I need my policy to be in force.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Nirav j jadav
                                from Khambhat, Gujarat
                                Jan 25, 2022
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                                Address: Bavabajisha near primary school, Near primary school

                                I am Nirav Jadav requesting to cancel my agent code of life insurance corporation of india because of appointment of my new job.
                                Name : Nirav Jadav
                                Agent code : lic03519847
                                Pan no: AQMPJ1824F
                                Company: life insurance corporation of india

                                Please and kindly cancel my code and do the neeful

                                Nirav Jadav
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  A
                                  Amar787
                                  Jan 24, 2022
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                                  I have been taken tech term policy. Plan 854 : i paid amount through online
                                  Oct 2021.i but i didn't get bond till now
                                  I mailed someny times to licedigtal78 but they couldn't respond
                                  Praposal 19408
                                  Acses id[protected]
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    arin_sen
                                    Jan 24, 2022
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                                    I did not receive my annual pension from LIC for Dec, 21. Annuity Number is
                                    91Y[protected].

                                    regds,
                                    Arindam Sen
                                    Mob [protected]
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      shakapra
                                      Jan 24, 2022
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                                      Address: Mnagalore Karnataka

                                      From
                                      Chetana Prakash Bhat
                                      Policy number[protected] matured on Dec2021
                                      W/O Prakash Bhat
                                      NRCC Puttur 574202

                                      Sir,
                                      The above 'Jeevana Sneha' policy was taken in Dec 2001 from Managlore Branch II, We are sorry to inform you that out of three installments of survival benefit only two are paid with 11% compound interest and first installment which is retained with LIC has not been paid to us. The said amount was due in 2006 and we have asked LIC to retain it and pay at the maturity with 11% interest.

                                      However, with some presumptions or wrong knowtion, LIC Mangalore Branch II has not made payment of Rs. 10000/- with 11% compound interest which was was due for us under normal conditions.
                                      We have many documents to show that LIC was asked to retain money as an investment under Jeevan Sneha Policy, which was specially announced for ladies.

                                      Kindly take necessary steps immediately to arrange for the payment due for us with interest. Otherwise delay would be considered as denial and it would call for further necessary action in this regard.
                                      Thank you
                                      Chetana Prakash Bhat
                                      Prakash Bhat
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        Vishal H Dhamecha
                                        Jan 21, 2022
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                                        Lic — Delay in issuing LIC tech term plan policy, I opted for LIC Tech-Term plan but till date I wouldn't received policy or medical test call, experiencing very poor service,[protected]/ 290/ 285 and[protected]/ 305, I keep calling since I brought a policy on above number but as usual keep getting busy. I complain LIC grievance but still no luck, no one is ready to take initiative and response. Please find attached email screenshot of the grievance complain.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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