Claimed

Life Insurance Corporation of India [LIC] Complaints & Reviews

1.8
Updated: Oct 18, 2025
Complaints 6253
Resolved
2218
Unresolved
4035
Contacts

File a complaint to Life Insurance Corporation of India [LIC]

Having problems with Life Insurance Corporation of India [LIC]?

File a complaint and get it resolved by Life Insurance Corporation of India [LIC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Life Insurance Corporation of India [LIC] reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
samyMK
Jul 10, 2021
Report
Copy

Not sure whether portal is upgraded / under maintenance neither login nor payment through other alternatives are working. Though my policy premium is on due the sites notify a message indicating that either policy is not in due or policy records not found. Why such a large organization portal of the nation not maintained well?
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Princepatel
    from Rajkot, Gujarat
    Jul 6, 2021
    Report
    Copy

    My father was LIC agent Late. B.V.A. and currently agency is transferred on Nominee name. After transferring, we are not getting Due List and not getting Client List. Without this we are not able to do inform clients about premium due. So, kindly provide due list monthly and provide client list.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sumit17jan
      Jul 6, 2021
      Report
      Copy

      Hello Sir/Madam,

      I have got a phone call from one of the LIC agent 0351111W - Paarth Jain from LIC Branch - LIC of India, New Delhi 11W Branch Office (11W ), NEW DELHI on 18/04/2021 and he explained me one of the LIC policy plan (LIC's New Endowment Plan (Plan-914)) and it’s benefits. It looked good and I went through it. The same day one person came to collect my documents (bank cheque of Rs 21600, Aadhar Card/PAN Card, Photograph and three months bank statement.) Two days later I have got the call from Paarth and he asked that due to covid-19 pandemic it’s hard for him to submit the cheque and asked me to transfer the same amount to the below account number.

      LIC of India so 11w
      Bank Name – ICICI Bank Limited
      Account Number –[protected]
      IFSC Code – ICIC0002354

      I transferred the same amount Rs 21, 600 to the above bank account and even after two and a half months passed, I have only got one screenshot of my policy cover note over watsapp, I provided that person the address where I want my policy cover note to be delivered but I haven’t got my policy cover note and any other below benefits which was offered at the time of buying the policy.

      1. I have been told that LIC will provide me a Credit Card (Lifetime free) and if I will pay my LIC premium using this card, 5% of policy amount will be refunded in my bank account same time.
      2. I can register upto 3 LIC policies with this card and upon premium payment, I will get 5% refund same time.
      3. I have been told that I will get one agent code created for me and if I will refer any person and that person will buy the policy, I will get the commission like any other LIC agent does.
      4. I have been told that LIC will provide me the Health insurance cover of Rs 1, 50, 000 for upto 5 family members for free.

      Now the same person stops answering my phone calls, watsapp messages and all other communication. So the objective was to just sell me the policy and eat all other services offered.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gittu Samuel
        Jul 4, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: Ranni

        Respect Sir,

        Myself Gittu Samuel

        My mother name Santhi Samuel

        (Address, policy number, passbook, recepit, may attach below)

        1, Cheque no. 385380, 27/11/2018
        Rs.[protected], Deposit)

        2, Cheque no. 385379, 30/11/2018
        Rs.[protected] November policy)

        November 2018 in our knowledge we have only 3 policy, without of our knowledge and permission he starts 3 new policy.

        I gave 2 cheques of SBI Vadasserikara bank amounts of 1, 80, 000/- (deposit) and 92, 000/- (November policy payment) to a LIC Agent,

        [protected]K.P.Sajimon,
        Branch Info
        LIC of India, Ranni Br Office (39A)
        (Chittar) PATHANAMTHIITA, KERALA

        He didn't deposit the money and also he starts a new three policy without my permission and knowledge for 3 years. When we check our passbook we noticed that the cheques are gone to the account of LIC of India. With our cheque amount, this agent pays his personnel loans and some policies and he manipulates false figures.

        I need the status report of my cheques.
        I requested officers to allow the details of the cheque and nobody gave the proper answers.

        Please check and refund our money back

        Also please restrict this agent to add me or my mother to new policies.

        Policy number[protected] policy agent collect the certificate at 2018 chittar office. Agent not given me.

        Policy lapsed for 2 yrs.

        He lapsed our policy[protected] for 2 yrs
        2019, 2020 November policy and I raise a complaint to Ranni Lic Manager then agent payed my policy amount on this may 24 2021, recepit may attached.

        [protected],
        [protected],
        [protected]. Year 2020 policy)
        Pay this month May 2021, recepit may attached.
        This policy certificate may given me at November 2020.

        Please refund the balance amount used by the agent from the cheque to pay his loans and policies after paying my policies.

        I already raise a complaint to Lic Trivandrum, Lic Kottayam division, Lic Ranni Branch, Lic Chittar Satellite. For our cheque payment issue (2018).

        We trust Lic agent, but he cheat me and my mother clearly.

        We are threatened Lic agent he mentally torture like vigilance case to our income and source of money to paying Lic policy, Agent came home at morning 2021 June 19.

        July 1, two Ranni lic union leaders came home to a compromise talk we not accept that comprise.

        Also attaching copy

        bimalokpal.[protected]@gbic.co.in.
        Lic Tvm, Erk, Ktm, Ranni, Chittar
        Jul 12, 2021
        Complaint marked as Resolved 
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          saur_pat
          Jul 4, 2021
          Report
          Copy

          I paid the LIC renewal premium amount today, 04.07.2021 and it has been debited from my Bank as well but error page displayed. I have not received the receipt of payment from LIC.
          Policy number:[protected]
          Please do the needful.
          Thank you.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            DR. DHURKHELI RAM
            Jul 2, 2021
            Report
            Copy

            Address: SMT. DEOMANTI DEVI NONINEE .ADDRESS- AT-DEKULI PO- MUSEPUR PS-BIHTA DIST-PATNA BIHAR IND PIN-801103

            Dear Sir,
            I, Deomanti Devi (nominee) my husband name- Late Dr. Dhurkheli Ram (policy No[protected] holder ). My husband has expired on 20/08/2020.

            After the death of my husband, I had submitted the application form for LIC claim along with complete forms and attachments (signatures of witnesses, bank details etc.) to Purnea branch. But even after more than 6 months, my claims were paid by me. Not deposited in savings account. Which is a matter of great regret. Non-payment of claim for so many days after death is not justified from anywhere. Failure to pay the claims on time after the death of the insured is a sign of gross negligence.
            Therefore, I request you to identify the persons responsible for this and take strict action and kindly pay my claims with interest.
            I will be very much greatfull to you if you release the amount immediately

            Thanking You
            Yours Faithfully

            SMT. DEOMANTI DEVI

            POLICY NUMBER[protected]
            POLICY HOLDER NAME- LATE DR DHURKHELI RAM
            WIFE NAME - SMT. DEOMANTI DEVI NONINEE
            .ADDRESS- AT-DEKULI PO- MUSEPUR PS-BIHTA DIST-PATNA BIHAR IND PIN-801103
            MOBILE NUMBER - [protected]
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prashant H Kulkarni
              Jul 2, 2021
              Report
              Copy

              Address: india

              Hello LIC,

              It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours from LIC for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

              Please note this number for your action : +91- [protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ruchika P
                Jul 2, 2021
                Report
                Copy

                Policy No.[protected]
                Name: Ram Lubhaya Pathak
                My husband expired on 16 Jan 2021, I have submitted his death certificate on 04.03.2021. There is no update or communication from LIC regarding the same.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  N. K. Bhagabati
                  Jul 1, 2021
                  Report
                  Copy

                  My IRDA Licence with LICI it was terminated so please remove my PAN number.
                  Licence number[protected]
                  Name.Naba Kumar Bhagabati
                  Pan number. ASFPB4858C
                  LICI agent code. 07147/482
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    N. K. Bhagabati
                    Jul 1, 2021
                    Report
                    Copy

                    My IRDA Licence with LICI it was terminated so please remove my PAN number.
                    Licence number[protected]
                    Name.Naba Kumar Bhagabati
                    Pan number. ASFPB4858C
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Piyush70
                      Jun 30, 2021
                      Report
                      Copy

                      Address: Patna

                      This is okay to inform us for our dues, but LIC have not rights to speak about our personal life.
                      I don't know the name of telecaller but she misbehave with me and commenting on my personal life... I've call recording of her, in first call she informed me about my dues after a min she called again and commenting on my personal life.
                      This is the number from where I get call [protected] .
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vinayak Kumar 2020
                        Jun 29, 2021
                        Report
                        Copy

                        Online portal is the worst I have ever seen. There is no option for online nominee update. When I approached to nearest LIC branch CBO 7/839 ( (other than my home branch where I issued my policy), said that you have to update nominee in home branch only.
                        First they are not on time. System was very slow.
                        When I called Customer care, they mentioned that I can change nominee anywhere in India but same is denied by LIC branch 7/839 (Ahmedabad branch).

                        When I called to SHRI ASHISH D PARMAR (CBO 7/839), there phone not working. Then I called SHRI PRASHANT HUMNE (CBO 3/838), ring was going but no one pick the call after multiple try.

                        Then I called to my LIC Agent, he mentioned that I have to come to home branch with bond paper to change the nominee. Its just ridiculous to work this much just to change nominee. Horrible service.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          deep1284
                          from Raha, Assam
                          Jun 29, 2021
                          Report
                          Copy

                          LIC Agent take money but not paid

                          Address: LIC of India, Gopalgunj Branch Office (549 ), GOPALGANJ,BIHAR

                          Dear Sir,

                          My Policy no is[protected]. It's premium due from 28Dec 2018. I paid Rs.88000 by account transfer and 5000 by cash in Sep2020 to pay my due premium.

                          Till date agent not paid and not responding. i followed him continuously but result is zero. I also met to Gopalganj Branch Manager but he told we are helpless.

                          Agent Detail is as follow:
                          Name: Bachaspati Pandey
                          Agent Code:...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          P
                          psprabhat
                          Jun 28, 2021
                          Report
                          Copy

                          Address: VILL- SARAIDALI, POST- UPADHYAUPUR , DIST- PRATAPGARH, UP, 230502

                          Dear sir,

                          I request you kindly remove my above mentioned Pan no from IRDA Licensing portal. I'm not working on this code from last 10 year.

                          Regards

                          Prabhat Shukla
                          PAN- CDFPS0314H
                          CODE- 8772220
                          LIC OF INDIA
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Damanpreet77
                            Jun 27, 2021
                            Report
                            Copy

                            I did online payment of my premium via UPI mode, but it not reflected to LIC online portal or nothing received from LIC about payment confirmation.
                            The amount is deducted from my account but my premium is still showing as not paid.
                            I understand sometimes this things happen but there no option online portal to raise a issue against online payment done by user! It should be available...
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SubrataChakraborty
                              from Kolkata, West Bengal
                              Jun 27, 2021
                              Report
                              Copy

                              I have applied for loan online on[protected] and I have also submitted all the required doccuments to my nearest branch on the same day (Branch Code 453-Siliguri). And my online portal showing as Approved, although 9 working days has passed but the loan amount has not yet been credited to my account. My Service Branch Code 436-Kalyani.
                              It is an emmergency situation for me, so please take necessary action to credit the loan amount to my account in immidiete effect.

                              Policy Number:[protected]
                              Service Request Number:[protected]
                              Service Request Date:[protected]
                              +2 photos
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Jun 30, 2021
                              Updated by SubrataChakraborty
                              But did not credit the loan yet. Suffering so much problem. Please do something.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SubrataChakraborty
                                from Kolkata, West Bengal
                                Jun 26, 2021
                                Report
                                Copy

                                Address: Siliguri and Kalyani, West Bengal

                                My LIC loan is approved but after 9 working days loan amount is not credited to my account yet.
                                Policy number[protected]
                                Complain number[protected]/9
                                Please consider it very urgent and life threatening situation for 3 people including 2 adults and 1 child!
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aarti089
                                  Jun 25, 2021
                                  Report
                                  Copy

                                  Address: LIC OFFICE, SSO DEHLON, SATTELITE BRANCH, CODE-016MT001, MALERKOTLA ROAD, LUDHIANA-141118

                                  The Branch Manager Mr. JASVINDER PAL of SSO DEHLON BRANCH, Branch code-016MT001, Malerkotla Road, Ludhiana-141118 talk to me very poorly and with disrespect. Also he misguide us about the information as I was visit there with my colleague for applying her NOC of LIC.

                                  How can they have such authority to deal with any person like this.

                                  Kindly warn him to maintain respect in words while talking to a person as every person deserve respect.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kamal Nayan Pankaj
                                    Jun 24, 2021
                                    Report
                                    Copy

                                    Website: Licindia.in

                                    I have paid the intrest-rs.56547 on 23 june 2021 at 9:50 am . I paid through phonepe app nd it showd me that my payment is successful bt i didn't get the recipt. My policy number is[protected], primum amount rs.25272, deoghar branch jharkhand, I'm kamal nayan Pankaj frm farda east, Munger Bihar. Mail - pankaj[protected]@gmail.com
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gittu Samuel
                                      Jun 23, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Ranni. Pathanamthitta Dist. Kerala

                                      27/11/2018 Cheque No: 385380 Rs.180000

                                      30/11/2018 cheque No: 385379 Rs 92000

                                      Attached passbook copy, and policy details.
                                      Please refund my money back

                                      Agent name.
                                      [protected]K.P.Sajimon,
                                      Branch Info
                                      LIC of India, Ranni Br Office (39A)
                                      (Chittar) PATHANAMTHIITA, KERALA
                                      +3 photos
                                      Jul 4, 2021
                                      Complaint marked as Resolved 
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Jun 25, 2021
                                      Updated by Gittu Samuel
                                      Agent collect our cheque and pay, Agent policy n loan payment. Please bring back our money
                                      Jun 25, 2021
                                      Updated by Gittu Samuel
                                      Respect Sir,

                                      Myself Gittu Samuel

                                      My mother name Santhi Samuel

                                      (Address, policy number, passbook, recepit, may attach below)

                                      1, Cheque no. 385380
                                      Rs.[protected], Deposit)

                                      2, cheque no. 385379
                                      Rs.[protected] November policy)

                                      I gave 2 cheques of SBI Vadasserikara bank amounts of 1, 80, 000/- (deposit) and 92, 000/- (November policy payment) to a LIC Agent,

                                      [protected]K.P.Sajimon,
                                      Branch Info
                                      LIC of India, Ranni Br Office (39A)
                                      (Chittar) PATHANAMTHIITA, KERALA

                                      He didn't deposit the money and also he starts a new three policy without my permission and knowledge for 3 years. When we check our passbook we noticed that the cheques are gone to the account of LIC of India. With our cheque amount, this agent pays his personnel loans and some policies and he manipulates false figures.

                                      I need the status report of my cheques.
                                      I requested officers to allow the details of the cheque and nobody gave the proper answers.

                                      Also please restrict this agent to add me or my mother to new policies.

                                      Policy lapsed for 2 yrs.

                                      He lapsed our policy[protected] for 2 yrs
                                      2019, 2020 November policy and I raise a complaint to Ranni Lic Manager then agent payed my policy amount on this may 24 2021, recepit may attached.

                                      [protected],[protected],[protected]
                                      Pay this month May 2021, recepit may attached.

                                      Please refund the balance amount used by the agent from the cheque to pay his loans and policies after paying my policies.
                                      Jul 04, 2021
                                      Updated by Gittu Samuel
                                      Any updates for our complaint.

                                      July 1, 2 Lic union leaders visit my home to a compromise talk to cash. No certificate only cash.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit