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Life Insurance Corporation of India [LIC] Complaints & Reviews

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1.8
Updated: Oct 18, 2025
Complaints 6253
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2218
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So far, so good. Life Insurance Corporation of India [LIC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Life Insurance Corporation of India [LIC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Life Insurance Corporation of India [LIC] reviews & complaints page 45

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P
Paapi Poet
Aug 24, 2020
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Address: Motihari

I have submitted cessation form but its still showing Agency code in force on irda site.
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    Gadadhar B Panda
    Aug 22, 2020
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    I have been trying to pay my premium due on Aug and Sep. When i am clicking to resgitered user, the registered use is not oeping and after 2 minutes, i am getting message that please refesh the site .
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      sudhir28
      Aug 21, 2020
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      Address: Indore

      Please correct my name as sudhir kumar jeriya (Which is wrongly spelt as sudheer kumar jeriya). A copy of my adhar card and my premium receipt of policy no[protected] attached herewith for your necessary action please. Also help desk: +[protected] shown on receipt does not work.
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        7838
        Aug 21, 2020
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        Please double payment
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          R
          rmsharma1970
          Aug 20, 2020
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          Resolved

          maturity amount not paid for endowment policy

          Address: 113/3 MES OFFICERS ENCLAVE, KABUL LINE, DELHI CANTT

          My lic policy matured on 6 aug 2020. Policy no.[protected]. All relevant documents asked by lic branch 11f bhishma pitamah marg, block a, defence colony, new delhi, delhi 110003 has been submitted by me well in advance. Till date, i have not received my maturity amount. Initially, the lic branch has responded and said the maturity amount has been credited to my bank on 06.8.2020 for which i have submitted the neft mandate form. Till date,...
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          SURYAKANTH DESAI
          Aug 19, 2020
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          Policy no[protected] of shri jeebala rao desai. He has expired on 11.01.2019. This is information sent to your office. Request is also made to close policy and proceeds to be transferred to nominee account.
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            R
            Rohan Vairagade
            Aug 18, 2020
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            Address: 61, BHAWANI NAGAR, NR BHAWANI MANDIR, OPP. SHANI

            I Rohan Vairagade purchased policy no[protected] in march 2020,
            i paid first two months premium by cheque and signed NACH form for further premium paymnets. in first week of june month i received message that my NACH is activated . But still my monthly premium is not deducting from my account and did not receive my policy documents...

            I booked complaint on your customer care no.[protected], complaint no. [protected], they assured me the complaint will be sort out within five working days but the problem still as it is...
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              M senthil kumaran
              Aug 16, 2020
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              I have paid my premium through net banking on 16/8/2020.. Iam not received premium payment receipt, amount debited from my account...

              Policy no[protected].. Amount 22780
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                kausiksam90
                Aug 13, 2020
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                Address: NTPS North Colony Champawati path

                I do hereby declare that I have a policy with the no[protected] at Guwahati branch. I have not recieved the money back of the policy which had to came on 27.03.2008 till date. Now request you to look into the matter so that I can get my money back. I have attached herewith the necessary documents .
                +6 photos
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Aug 13, 2020
                Updated by kausiksam90                 survival benefits due on 27.03.2020 is still not received till date.
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                  S
                  surajit0000
                  Aug 11, 2020
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                  I am a old consumer of lichfl since last 8 years. As indicated by lichfl the interest rate is being slashed by 6.9%. But i m being charged 9.5%
                  . My loan account number[protected].15lakh, date of sanction 09.01.2014)
                  Another
                  [protected], date of sanction 21.05.2012)
                  So kindly make changes accordingly in my emi and interest rate
                  My mail id :[protected]@yahoo.co.in
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                    A
                    Albertlourd
                    Aug 7, 2020
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                    Resolved

                    Address: Thiruvanamalai, Tamil Nadu

                    I bought a 1cr pension policy 4 years before, the name of policy is jeevan akshay vi, i was not aware and no one told me that this policy can not be called off, i was nri when i bought the policy and i was not able read the policy term and condition mentioned in the bond as i was in abroad, please advice is there anyway i can get back my 1 cr. The policy no is[protected].
                    Aug 7, 2020
                    Complaint marked as Resolved 
                    My mobile no is 7337606611 and my email ID is [email protected] Policy no is 737213356 I bought a 1cr pension policy on 21.9.2019, the name of policy is Jeevan Akshay VI, I was not aware and no one told me that this policy can not be called off, I was NRI when I bought the policy and I was not able read the policy term and condition mentioned in the bond as I was in abroad, They simply told me that the lock in period of the policy is 4 years and I can cancel the policy after 4 years, please advice is there anyway I can get back my 1 cr . Thanks
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      S
                      Sunderaraman240
                      Aug 5, 2020
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                      Address: NO.17 PILLAYIAR KOVIL STREET, AADHI NIVAS BUILDING BLOCK 4, GF 3 KEELKATTALAI
                      Website: LIC

                      Payment has been not completed properly but the amount has been debited from my account
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      Plz call me for Help @ [protected] P Verma Delhi India
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                        GK Grover
                        Aug 4, 2020
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                        Address: Dilshad Colony

                        My policy no.[protected] had been matured in june'2020 and i had sent al the required forms and documents through e-mail at claims. [protected]@licindia in the month of july twice. But till date no response has been received so far. The landline telephone has not picked by the branch. So what can i do. Please suggest. I had sent my documents through e mail on the advise of your call centre.
                        G k grover
                        [protected]
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                          baghamari
                          Aug 4, 2020
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                          I had sent so many mails to transfer my policy to nayagarh bracnh since 03/2020 but no action is taken yet.
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                            M
                            Muthu Selvam
                            from Chennai, Tamil Nadu
                            Aug 2, 2020
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                            Dear sirs,
                            I have availed a 30 L loan from LICHFL and that is the big mistake of my life; they never care for customer I noticed; they fleece you more than private loan sharks; still I was tempted when I recd a msg form LICHFL that I can reduce my interest rate from prevailing 9.5%, ; I logged in as they said, i was directed to my customer portal and then there was nothing, my typed msg was refused as "not valid'
                            In addition to being arrogant to customers, now they started ' fooling' customers. What is the logic - interest rates are increased without asking customer and for interest rate reduction, you have to 'rewrite' paying lot of money. Is there any Governance in India or is it a free for all
                            M.Selvam
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                              Pubali Goswami
                              Aug 1, 2020
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                              Address: 2 baje Shibpur 2nd bye lane shibpur Howrah 711102

                              My name is pubali roy and my husband's name is avijit roy residing at howrah. Due to some reason we want to surrender our three lives in from two different branches. Our agent charges rs 1000 for all and we agree with him. After surrendered our policies he claim rs 2500 more. I disagree then misbehave with me. Then we decide we will pay rs 2000. Now he call my husband for money. My husband told him after getting the money from policy we will pay. Then he and his wife harrass and misbehave with my husband. We have call record also. Please help
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                A
                                ANANTA PRASAD PATRA
                                Aug 1, 2020
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                                Address: BALASORE

                                Ananta prasad patra, ss policy no[protected], monthly premium-3017. Due to irresponsibility my policy is going to postpone. Every month my premium is deducted from my salary, but some are gaps. The officer doesn't listen and adjust the gaps. It is the second time reminder. Request, to solve the problem.
                                With regards.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  M
                                  Munisekhar Karanam
                                  Jul 31, 2020
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                                  Address: LICHFL, Hayes Road office, Bangalore

                                  Ref housing loan a/c no[protected]
                                  I have approached bangalore lic hfl division with payment of required fees to get lod, but they are saying that it can be provided after 30 days, where as same lic hfl in chennai is able to give same within 5 mnts.
                                  I have required urgently this lod, as i will lose one month interest.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    R
                                    RK Sinha
                                    Jul 27, 2020
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                                    Hello team,

                                    I, rakesh sinha, resident of delhi taken a lic policy (Tech-term) and made an online payment by credit card dated 07/06/20 favoring lic.
                                    All the documents has been submitted and medical and other formalities has been completed but still no pilcy number has been given to me. Still struggling for the update but no luck on toll free number as well as other numbers and mail id.
                                    I dont understand the reason why it is taking so longer?? Even the branch office staff is not responding to the situation at their best.
                                    Please check and do let me know the procedure to get the policy number or any update for the same.

                                    Regards,
                                    Rakesh sinha
                                    Proposal no.4011
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    Plz call me for Help @ [protected] P Verma Delhi India
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                                      Guddu Sinha
                                      Jul 27, 2020
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                                      Hi,

                                      Today i am payment advance premium payment for this lic policy number[protected] and amount 691 but unfortunately my account debited two times. Double payment of lic premium number[protected]. Please look into the matter and refund my money as soon as possible.

                                      Subrata sinha
                                      +4 photos
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