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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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So far, so good. Life Insurance Corporation of India [LIC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Life Insurance Corporation of India [LIC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Life Insurance Corporation of India [LIC] reviews & complaints page 48

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N
NazeerAhmed1
Jul 7, 2020
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I have done lic premium payment 6 days before through paytm. Paytm claims it is successful and requesting to check with lic for payment reflection. Sent mail [protected]@licindia.com payment update still there no updates even three after complaint.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Jul 07, 2020
Updated by NazeerAhmed1 I have done my LIC premium Payment 6 days before through PayTM. PayTM claims it was successful and requesting to check with LIC for payment reflection. Sent mail to [protected]@licindia.com for payment update. Still there were no updates even after three days of complaint.
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    Nitesh479
    Jul 6, 2020
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    Address: MUMBAI

    The premium amount is debited from my bank account on 02 jul 2020 but receipt is not received. My policy number is[[protected],[protected],[protected]]
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      S
      Sheetalkumar Donakari
      Jul 6, 2020
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      Address: India

      Whenever i am trying for login but it always shows login failure due to network error even network is fine. Hence i am unable to login, and perform transactions.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        D
        DEENABANDHU PANDIT
        Jul 6, 2020
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        Address: ICHAPURAM GADIVARE STREET

        Payment i'd shmp[protected],. Lic order number 11870396,. Payment date and time 03/07/2020, 12:04:38, payment through debit cards and payment amount 8925.07
        +1 photos
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          M
          mandy1977
          Jul 4, 2020
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          My policy number[protected] was surrendered in March 2020, in LIC's Dombivali branch. The branch officer informed that the documents are clear and the amount will be deposit in 2-4 days. Still, the amount is not deposited and the officer is not responding also for call and messages.
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            ekta panchawatkar
            Jul 4, 2020
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            I am ekta panchwatkar my policy number[protected] i am paid time to time intalment my agent mrs shashikala verma she is not pay my intalment and not attend my call and. Not reply my massage. I am try before 6 month. Call and massage but not respond and. My contact number not. Attached lic offlice please help me. This problem mrs shashikala contact numbers
            [protected]
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              R
              ramniwas gothwal
              Jul 4, 2020
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              Address: lic rewari

              My policy no. 33462900,[protected]. New user registration is error are some time no problem solve. Some time mail lic.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                S
                S.Nikhil
                from Mumbai, Maharashtra
                Jul 3, 2020
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                When I try to login I get unable to connect to the network. I called their customer care who asked me to send a mail. I sent a mail but didn't get any response.
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                  G
                  GayatriRaj
                  Jul 3, 2020
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                  Address: Life insurance corporation of India

                  The premium amount is debited from my bank account but receipt is not received .my policy number is[protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    S
                    Sudhir Mohan Katiha
                    Jul 3, 2020
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                    I have paid annual premium of my policy no.[protected] worth rs.1601/- through sbi netbanking on 02/07/2020, which was debited from my account but the premium receipt was not generated due to display of error page. Please help.
                    Regards.
                    Reena katiha.
                    +1 photos
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    Hi Sudhir, Did you received the receipts
                    Reply
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                      S
                      SShukla31
                      Jul 3, 2020
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                      Address: Lucknow

                      I paid one time premium of my policy No[protected] but till to date no receipt of premium and policy bond provided. No system of LIC is functional SMS, portal complaint, phone number, customer care no.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        R
                        ramniwas gothwal
                        Jul 3, 2020
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                        Address: rewari

                        My policy no 33462900
                        Policy pay on 27 june 2020 at paytm. My account dabit payment but policy no update on one week.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          S
                          showkat mian
                          Jul 2, 2020
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                          Address: Lic india branch budgam J&K

                          Sir i paid premium to the tune of rs. 7625.00 under policy no.[protected] through my debit card and many has been debited from my account but i have not received receipt.
                          Mian showkat hussain
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          hi, Did u received the receipts
                          Reply
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                            H
                            Hrishikesh Bachhar
                            Jul 2, 2020
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                            Sir, I am paid Rs 5434/- for LIC premium renewal.
                            My payment ID is SHMP[protected].
                            Policy No[protected].
                            Transaction date 30/06/2020.
                            Till I'm not received any receipt even after 48 he's of transaction.
                            Please do the needful and send receipt at my e-mail id- [protected]@gmail.com
                            +1 photos
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                              M
                              Mrigen Swargiari
                              Jul 2, 2020
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                              Address: Mangaldai

                              Payed my premium today and money also deducted from my account but still no confirmation and not yet received the receipt
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              hi Did u received the payment receipt
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                                S
                                Smit Thakkar007
                                Jul 2, 2020
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                                One i entered all information in new registered than after when i go for login it shows the entered user id does not match with our records. Please try again.
                                What should i have to do now?
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  A
                                  Arvind9718
                                  Jul 1, 2020
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                                  I (Arvind.) (Lic policy no.[protected] had made a payment of rupee ₹15458.16 on dated 24th june 2020 for lic premium. But i didn't get payment receipt. I had call many times to customer support and mailed also. But after it's going over 1 week and no any type of solution given by customer care team.

                                  Transaction details are following.
                                  Lic transaction number - shd[protected].

                                  Mode of payment-bhim upi
                                  Upi transaction no.[protected].

                                  Please help!!!🙏🙏🙏🙏🙏

                                  As soon as possible.
                                  +1 photos
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  hi, did u received the receipts?
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                                    pavan1922
                                    Jun 30, 2020
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                                    Please find receipt attached for the payment details as below.
                                    Name: Bada Pavan Kumar Transaction Reference Number HGA1P090DD[protected] Payment Date :[protected]:19:16
                                    Receipt Amount : 1885.00 BillDesk Support. this amount has to be returned or adjusted.

                                    because for the same term is paid through this Receipt No : PR[protected] on[protected]
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                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      S
                                      Shivakumar Rajanna
                                      Jun 29, 2020
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                                      Address: India

                                      Life insurance corporation of india [lic] — network error while logging into the lic portal as a customer with correct user credential
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        S
                                        Sgaar
                                        Jun 29, 2020
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                                        From last 2 days, trying to logging into lic portal with correct user credential. However, everytime we are getting "network error, please try again later". I have noticed this happening after site maintenance that happend few days back.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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