Life Insurance Corporation of India [LIC] Complaints & Reviews

From
R. Anitha,
Aparana parades 7,
Bharathiyar 4th street,
Ss colony,
Madurai-16

Respected sir,
Hearwith, i bring to your kind notice that, i have 4 policy at lic/madurai under salary saving scheme. Due to immediate financial need, i have decided to surrender my saral policy. Policy no[protected]. I have started this policy on 2009, monthly premium rs 1000.
An employee at lic office madurai code no-748, delt with me. On05.02.2020. I enquired about surrender value. He explained about that &informed that this process will be completed within 2-5 days. So i went on 07.02.2020 with all necessary things even with revinue stamp. After surrendering, he told that this process will be over within 2 weeks. He is not genuine with his words. Anyway i left. No explanations about anyprocess (Or) any letter were not given to me. I was waiting patiently till 20.02.2020. On 21.02.2020, at 3.00pm. I went to that same employee to know about my policy status. No steps were taken & he was telling that 2 more weeks will be taken to process it. I am so disappointed with his speech. I met branch chief manager. To him, the dealing person told that he was waiting for february salary recovery on march, after that only he will process. Previously, during surrender, he told to wait only for 2 weeks (14days), but now he is telling all unnecessary reasons. Lic services to customer became. Very poor. Lic is not for customet only for their employees and agents. I have 4 policies at lic. Now i thought of surrending all those policies. Because of their employees negligence & poor services. My contact no [protected], [protected]. Please send policy closed copy. Please do the needful as early.
Thank you sir.

Dear sir,
I was paying my dues lic order number 27203532 for the month of march 2020, & twice the amount is debited from bank.

Could you please check and refund back the double paid amount on inr 2, 002.

Name: blesso josan
Policy # :[protected]
Collecting branch: eps1
Servicing branch: lic of india br 1 krishnancoil, thiruvananthapuram road. Nagercoil 629001

As per the assured benefits mentioned by the respective agent, i got interested hence registered for this above-mentioned policy for which i have been paying premiums since 7th august 2017.
On 26th october 2019 for the policy no :[protected] suddenly i was down with high fever with symptoms suspected to be dengue and on 27th october 2019, i had to be admitted to hospital as fever was not going down even after taking medications prescribed by the doctor. I was in the hospital for five days starting from midnight 28th october 2019 to the evening of 31st october 2019. During the initial three days, the doctors were suspecting it to be dengue which after proper reports turned out to be negative and it was a kind of viral fever as concluded by the doctors.
Now talking about the discharge summary the amount was rs.95845 from which i got the mediclaim amount of rs.64000 from heritage health insurance. I have not included the tests that were done in my home from a polyclinic which cost me rs.4540.
As per the agent description of the above-mentioned policy, he stated that every cost will be covered from medical expenses to lab test charges to hospitalization charges which as per my calculations stands out to be rs.100385 (Rs. 95845 + rs. 4540).
As per the standard procedure, the agent asked me to submit photocopies of the reports from the hospital with the discharge summary to get the amount of rs.100385 but whereas i received an amount of rs.4400 through neft on 17th december 2019. And two days later i received a mail where it was mentioned the benefits under the policy are not directly related to the actual expenses incurred by me now whereas mediclaim gave acceptance of the claim. As it is mentioned it is not directly related so why have you given me the amount of rs.4400, is it called the begging amount???
Now, where and how am i supposed to know that this disease is not covered in the policy the agent was supposed to inform us beforehand so that we would not have opted for this policy and most importantly i did not give an invitation to the disease to ail me so that i could claim the policy
I had sent a mail to the grievance cell in lic website to the executive director got no response from there.
Now writing my complaint here.

Pl. Return the above mentione policy as it is submitted to your basirhat br office during maturity claim. Several times your office staff harassed me &my agent. My policy no[protected] with date of commencement 28/06/2003&t-t-pt[protected] having premium rs 8269yearly. I have obtained maturity amount but as the policy life exist i want that policy which is submitted to basirhat branch office. Your office staff harassed me &. My agent several times & also misbehaved with us. Perhaps it is lost or misplaced. Lastly it is said that the policy sent to home address but yet i have not received that. If it is lost pl send me the duplicate copy.

Respected sir,
This is to inform you that I could not receive money back of amount Rs. 20, 000/- due date 19/12/2016. My policy No. is[protected].

I would, therefore, I request you to kindly arrange the money back of amount Rs. 20, 000/- under money back policy.
Thanking you
Kamal singh
Geophysics Instrumentation Division, 4th Floor, Block-C
Sector-E, GSI, Aliganj Lucknow ( U.P), Pin code 226024
Email ID:- [protected]@gmail.com
Mobile no. [protected]

Dear sir,

I, pankaj malik, resident of gh-1/303 paschim vihar delhi, taken a lic policy “” of sum assured rs. 1, 00, 000. It got matured.

I went to branch and met ms arpita das admin officer. She has not accepted my papers and thrown them to the floor. Not even looked at them.

Then i went to branch manager and asked for a compliant form. To which branch manager rplied we dont have any.

At all govt institute customers has beentretaed as beggars. Iwent there for my own monwy and not to beg.

And this misbehaved s not accepted. It shows the malafide intention though she has not asked money from me. But it seems if i offered something my job would have been done.

Pls look into my matter and oblidge.

I also request govt to make sure empolyee should be responsible like private firms. And have accountbilty of the work and have the option of firing non working employess

Sir i have been fraud by lic agent so sir i want to draw your attention regarding this fraud, sir the issue is that i had taken lic policy whose policy no: is[protected], sir till date i have not received second instalment of s/b amount and i had not taken any policy against this amount and the amount has been withdraw by the agent with my signature and agreement, i am attaching my complian copy which i had given to bhagalpur lic office till date no strict action has been taken against my complain by the responsible officer, i hope that u will help me in getting my amount if i did not get the amount then at last i have to go to consumer court for the justice, i hope u understand my problem, thank u

As per above subject, i am shri. Annasaheb gangadhar gagare a club galaxy member (Agency code[protected] from shrirampur (959) working as agent since 2016.
I have already applied for my agency portal link at branch but when link send by branch manager sir it shows message that "the email and mobile no. Customer account is not validated kindly visit customer portal and validate your email and mobile through the verification link received...

I paid lic premium online through lic portal pay direct without login. On dated 25.11.2020 of rs. 5444.45, through credit card and my credit card account shows the debit amount of rs 5444.45 but at that time payment acknowledgement shows the error transaction failed but my amount was not refunded till date or receipt also not received and policy shows the due, so please do the needful.

Sir, i have paid my lic premium policy dated 10/12/19.. On 10/2/20. It was delayed due to personal issues. I paid through online lic portal. First time i made the payment, my transaction has been declined so i tried one more time and its been successfully paid. But when i checkout my account balance it has been debited twice. Please check out and return back money as early as possible.

Hi,

I paid rs. 3199 (Hdfc cheque - 673932) to a lic agent to buy a policy on 16th august 2013. My cheque was placed, and the amount was deducted, but i never received policy papers & receipts of the payment.

I visited the lic branch several times and wrote to the customer care many times (Approx 20 times), but all efforts ended up at failure, and they didn't take any action to solve this problem.

After rigorous follow up and complaints, i was informed that four policies had been registered in my name[protected],[protected],[protected],[protected].

Finally, as six years have passed and nothing has been done, i would request you to please-

Ask lic to produce a scanned copy of the documents i have signed to buy these policies.
Ask lic to pay and revive these policies and give me the policy papers (As i can't pay in lumpsum).
Ask lic to initiate a refund with an appropriate fine.
Thanks and regards
Durgesh mishra

My pan.no.AJHPR8546C is updated irda portal under LIFE INSURANCE CORPORATION OF INDIA Agency code was 3346/514.
I am currently working with ICICI PRUDENTIAL LIFE INSURANCE CO LTD as a Associate Business manager on payroll.I have regined applied NOCfor over a four month now but till date my pan no. is not released irda portal.
Thanks &Regards
RamBabuRoy
Ag.code.3346/514
Begusarai, Bihar
[protected]

Sir i have paid rs. 982.00 for policy no[protected] through life corporation of india online pay direct service. I have not received receipt or confirmation massage fromlife corporation of india. Rs.982.00 debited from my account same time.
Life corporation of india transaction reference no in rhd[protected]
Payment reference no[protected]
Please help me...
Thanks

My lic policy number:[protected]..
Yearly fee :- 3043₹..
My date of birth: 07/05/1983.

Payment paid to 3-2-2020.
Banking transaction successfully, amount less than the my bank account,,, but acknowledge receipt not successful..

My acknowledge payment i'd number:-rcub[protected]..
Please fallow up the my problem...

I have a lic superannuation policy pension master policy iman/304044 and gsca/304682 emp. Lic id 2516. As a part of this superannuation fund pension policy i recieve my pension rs.9574 every quarter in my sbi account [protected] hsr layout bangalore from lic ac hdfc[protected] pic pgs delhi.

Since october i have not recieved the pension in my account.

Please find below required details
Date of birth : 02-nov-1972
Pension amount quarterly : 9574.00
From lic pgs delhi
From a/c hdfc[protected].
Contact no. [protected]

I have sent email to [protected]@licindia.com 3-4 tiles and sent my existance certificate by post also but didn't get any response.
Please help me to get me pension and annuity number.

Thanks,
Prahlad

I am not able to get info on my policy even after subsequent mails.
Policy is Jeevan Anand taken on june 2009.
If i am to surrender it now, what will be the amount i get in hand as of date including the maturity bonus if any and excluding the deductions if any.

Kindly explain the details.

Policy Number :[protected]
Mail id: [protected]@yahoo.co.in

Thanks,
Gokul

Hi, from last 2-3 times i am paying my premiums online and i have to pay extra cd charges of rs 125. I tried to make the payment before also but it says that policy is not eligible for the payment. This is really very frustrating. Why should i pay anything extra for the issues of lic system. Either allow me to make payment in advance or reverse all the cd charges. Now give me a solution so that i don't pay the late fee or cd charges.
I...

Atul g sonpal, policy no[protected]
Extra premium paid - rs 49999
Transaction date-20/01/2020
The co has debited my credit card acc using automated payment facility without intimating me, by rs 49999 even though i had paid the premium through my bank via chq. Hence kindly refund the excess amm of rs 49999 as soon as possible. Also please take note that the payment by chq was done before the credit card debit and hence there was no need to also take premium ammount from my credit cards acc and also take instructions from me that hence forth the automated payment facility should strictly, not be used regarding my policy payment

To,
The divisional manager (P&gs)
Lic of india
Delhi do-i, p&gs deptt. (Annuity section)
7th floor, jeevan prakash
25, lg marg
New delhi

Dear sir,

Sub : non receipt of annuities from february 2019

Ref : policy no. 300341, annuity no. 40224

This is to bring to your kind notice that my account was credited by the aforesaid annuity in month of february.
This year there is no credit in account till now. Kindly know me what is the cause and when this will be credited.

Awaiting an early response.

Thanking you in anticipation,

Piyush kumar verma
([protected])
Piyushkumar. [protected]@gmail.com

Sir, i (Shravan k ram) have paid lic premium for policy no[[protected]] dated 26.01.2020, rs. 11555.28/- through https://ebiz.licindia.in/D2CPM/#DirectPay, but i did not recived any recipt till date and time. Rs 11555.28/- has been debited from my account but i can't find the transaction status - it says no transaction was made even though the money has been deducted from my account.
Also tomorrow is the last date for the payment of the premium, please send the receipt for the payment made as soon as possible.
The payment was made using upi on billdesk. The transaction reference number from billdesk is [rhd[protected]].