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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jan 2, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 59

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S
Shyam Jadav
from Mumbai, Maharashtra
Sep 9, 2019
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Address: B/404, Vaastu Residency, S.T.Depot Road, Near Sacred Heart School, Vhakradhar Nagar, Nallasopara west., 401203

Ref : loan appl. No.[protected]
Utpo jan 19 emi deducted direct through ecs.in jan 19 i had submitted 3 cheques along with natch system form but emi payment deducted through cheques. Again i had submitted 4 cheques along with natch system form but emi payments deducted through cheques. When auto debit emi will start?
Now sept 19 emi payment due. Do the needful. Lack of responsible seen from your side.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    jm_mehta
    Sep 8, 2019
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    Address: Surat, Gujarat, 394340

    For lic policy no[protected] premium rs. 9608/- dated 04/09/19. This premium i tried to transfer online then the msg came that your payment was unsuccess and then i try one more time than it's done but after that, i checked my bank statement then it shows that above amount was deducted already at the time when it shows that your payment is unsuccess.
    So please credit that amount in my a/c
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    It takes too much time to just open a portal. This need to be rectified. I think they are purposely doing it to make us go to their centres for paying. Please do the needful
    Respected sir, I, uttam Samui have a lic policy[protected] and give twice premium in the month of September 2019 of R's 2273.00.please refund my money as early as possible, I shall be very greatful to you.

    debit amount against unsuccessful payment - Comment #3534647 - Image #0
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      A
      abdullahisa
      from Chandigarh, Chandigarh
      Sep 5, 2019
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      Address: LIC Branch 913,kadi bhadar,, Dr Dadabhai Naoroji Rd, Mumbai, Maharashtra, Mumbai City, Maharashtra, 400001

      Dear Sir,
      I have been cheated by a fraud private money lender who took help of LIC officer to assign my policy on his name by forging my signature to validate the assignment form.Actually I had taken a small loan of 175000 by a private money lender by keeping my original LIC bond as a security on a condition that when I will return his loan amount I will get my original LIC bond back from him but now when I am trying to return his money and asking my LIC bond he is not returning and threatening me of harming me.I reported the same to the nearest police station to the money lenders house in DB Marg Police station butthe police is also not helping me and said its a civil matter so you go through court.I went to LIC to explain the same and to ask them to help me in solving the problem but they said the policy is assigned to the money lender (Mahavir C Shah) whereas the truth is I had never signed on any authorization form or any NOC for policy transfer as well as LIC never intimated me before assigning my policy to the third party.Top management is also involved as when I complaint about the matter in Lic head office which is in Marine Line, Zone 2, Mumbai then Tendulkar Madam who is replaced by Hemangi Nimbkar who sits on second floor and she has told me that my policy is submitted for surrender by Mr.Mahavir C Shah and as it is absolute assigned on Mahavir C Shah name which is not true because as per the status given to me by a policy agent in my home branch it shows that Policy is conditionally assigned on Mahavir C Shah name for a loan of 175000 which clearly proves the whole scenario/Fraud.Hence I would request you to please help me in the same to get my hard earned money back as I have already paid around 4, 80, 000 to LIC till date.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      I am receiving recorded call from LIC daily. I already have one policy from LIC and I am not interested in knowing more about LIC products. Please stop calling me. It is literally irritating.
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        B
        Balvant Rathod
        from Mumbai, Maharashtra
        Sep 5, 2019
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        Address: Kheda, Gujarat, 387002

        Dear sir/madam

        My name is balvantkumar chhaganbhai rohit agent of lic nadiad sub branch. 1 year back i had registered at lic as an agent but i am not doing life insurance business from the date of appointment as an agent so i want to remove my pan no from your portal. Kindly, remove my pan no from the site. Please do needful.
        My license no is lic04621846

        Regards,
        Balvant rohit
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        LIC HFL LOAN ACCOUNT NO[protected], NAME - SUNIL HIRAMAN PAWAR "Pantpradhan Awas Yojna" Not Payment Received So Pls Information Mi From Writing Home Address & Mail.

        removal of pan no from irda portal - Comment #3530613 - Image #0
        Please close your customer web portal services,
        It's waste of time to us,
        Most of the time it is not validating valid user credentials and not able to see any details even logged in
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          Chap Krish
          from Mumbai, Maharashtra
          Sep 4, 2019
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          Address: Venkatakrishna Rao , Flat no :205, Lahari Fort view Apartments, New friends colony Ph-2,, Hyderguda, Attapur, 500048

          Hi sir,
          With regards to the application that we have provided at lic housing finance, gachibowli with all the requested documenrs for disbursement of housing loan,. The lic hfl company has even take a. Cheque of rs.5900/- from us by cheque, which has been encashed 2 days even before the processing has started for the disbursement of housing loan, we were provided with a user name and password and details of the loan, where we were not been provided a suitable reason for the delay in disbursement of loan sanction, we tried couple of times aiding the same with the lic officer mr, srinivas and there were unable to provide the reason for the delay mentioning that the file is with their supervisor and it has been sent to the head branch office, we have been told that we can cheque the status of the application online once the processing starts whlch we could not verify as the login details provided via message were changed by their support team, which has restricted us from. Loffinf to the application. This is creating us a lot of mental agony and pain, as we are not sure what is happening on their front and not informing us the reasons for the delay of processing. Request you to take further action on lic hfl and get us the information on the loan application submitted and refund back the amount, if they could not process my application.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Dear Sir
          I CHANDAN KUMAR SAMAL bearing code no-0066058D have a office since long 2015 for depositing renewal premium but today while i open my ID for taking renewal deposit it not support the password.
          PLEASE DO NEED.
          I am getting promotion calls, atleast 15 in a day and from different numbers so i cant even block. my number is [protected]
          My policy no[protected] Saloni ajmera,
          Last 2 month i submit the require document but still no response from lic, and agent said that the IT department problem, but its too long
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            S
            Sanjayvish
            from Mumbai, Maharashtra
            Sep 3, 2019
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            increase in rate of interest

            Address: UMAPATI CHS LTD 503 A TYPE B WING, KHADAKPADA, KALYAN - 421301, Thane, Maharashtra, 421301

            I have taken the loan on 2017 from LICHFL and at that time the interest was 8.35. Now it is 09.05 and as per my knowledge RBI instructed the banks to reduced its ROI as per Notificattion No RBI/[protected]/33 FMOD.MAOG. No.134/01.01.001/2019-20 August 7, 2019, but LICHFL is not reducing instead they are increasing for existing customers. Paying at the interest of 09.05% is every expensive. In last 3 yrs 03 times ROI has increased but does not...
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            S
            sukhi125000
            from Delhi, Delhi
            Aug 31, 2019
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            Address: Vpo bakhatgarh, teh & distt. Barnala, punjab, Barnala, Punjab, 148100

            Respected sir,
            With due respect, my wife i. E. Kamaljeet kaur take a lic policy no[protected] and regarding same we have signed a form/cheque that the premium will deduct directly from our hdfc bank account no. [protected]. On 27 of august i receive a text msg from lic that your premium will be debited from your account on 15th of every month and i have already paid the premium of august month by case mode. Then on 30th of august i received a text msg from hdfc bank transfer that rs 590/- has been debited from my account. This is not fair. Kindly do justice and refund my money back. Screenshot of lic msg is attached.
            Thanking you,
            Sukhjinder singh,
            [protected]
            Email - [protected]@gmail
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            I paid lic premium via LIC app by UPI transaction. Tranasction has been completed in UPI but app was showing Web page not found. My account has been debited and didn't get any refund yet. I emailed to lic portal support but not receive anything back from them. Transaction details has been attached hrerwith.

            reg money deduction - Comment #3526165 - Image #0
            Dear Sir,

            Please message your policy no. so that we can act towards solving your issue. Please call or message at [protected].

            Warm Regards,
            Nilesh Sharma
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              K
              krishna kumar kishan
              from Madhipura, Bihar
              Aug 31, 2019
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              Address: sultanganj bhagalpur bihar 813213, 813213

              Dear sir
              My name is krishna kumar kishan i have joined bajaj allianz life insurance company ltd as an esm 11month back but my company again and again send me mail your lic code is active so pleas remove your pan no from irda portal.
              So pleas sir my pan no cpupk6626m and my lic agency code 0247952b
              Krishna kumar kishan
              Father's name - sanjay kumar gupta
              Agency code - 0247952b
              Kindly delete my pan no in irda portal
              +1 photos
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Sep 02, 2019
              Updated by krishna kumar kishan
              kindly resolved sir please i request you sir my pan no remove from irda portal my pan no CPUPK6626M and my lic code - 247952B
              Sep 03, 2019
              Updated by krishna kumar kishan
              dear sir urgent basis please remove my pan no from irdai portal i request you sir please
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                R
                rajive khosla
                from Bengaluru, Karnataka
                Aug 30, 2019
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                Address: P&GS Department New India Building 2nd Floor SV Road Santacruz WestARTMENTS4BUNGLOW ROAD ANDHERI WEST, Mumbai City, Maharashtra, 400054

                Annuity no ls 0015276
                Rajive khosla, male, 08.04.1948,

                My annuity was stopped in 2012. I visited your office about a month ago and have sent all necessary papers including a cancelled cheque by courier. However i have not received the arrears and also the monthly payment has not been started.
                Can uou please look into this matter.
                Kind regards
                Rajive khosla
                [protected]
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                I am trying to reset the password through lic portal. It is taking long time and after some time it says an error "Unable to connect to network". Toady is my last day for paying the premium amount. Please help me in this regard.
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                  J
                  Jitendra nath jha
                  from Delhi, Delhi
                  Aug 30, 2019
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                  Address: Secor 12, Pratap Vihar, Ghaziabad, Uttar Pradesh, 201009

                  So many time on telephone with difference person but not provide any documents & commited by mr vikash singh maximum 10 to 15 days all documents in your hand. Details of contact per person given below.

                  Vikash singh [protected]
                  Rinku [protected]
                  Sreya [protected]
                  Puja yadav [protected]
                  Bandhan sharma [protected]
                  Aarti [protected]
                  Aarti [protected]
                  Other [protected]
                  Other [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    R
                    Ravishankar Vk
                    Aug 30, 2019
                    Resolved
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                    Resolved

                    Address: MG Road, Near Kumble Circle, M.G.Road, 560001

                    Pension plus policy no:[protected]

                    I made a request for policy surrender request along with request for issuing an immediate annuity. After few weeks, i was told by my agent that my pension plus policy can't be surrendered. Hence i requested then atleast issue the policy duplicate bond and i won't pay for the policy.

                    To the contrary, however i got a notice from lic india to exercise either one of the below option.

                    1) revival of the policy, or
                    2) complete withdrawal from the policy

                    I chose option 2 and sent a return response along with copy of the lic notice in a professional courier by mar 2018. Also the notice clearly mentioned that, if i don't chose any of the option with in 30 days, the insurer will assume as if i choose option 2.

                    Till date (29th aug 2019), i didn't receive an update from lic india. Also in online customer portal, my policy status shows as inforce and i was being asked in the portal to pay the premium of 1, 00, 000.00 including interest since feb 2018 till date. Ideally in system by now, they should updated the status to terminated or marked for surrender or awaiting to issue annuity policy or something related to that.

                    I have raised a grievance request (Grievance reddressal: [protected]) through online portal.

                    Need your support to solve my issue at the earliest so that an immediate annuity is issued as per my initial request on jan 2018.
                    Aug 30, 2019
                    Complaint marked as Resolved 
                    They have mentioned in their email as follows: Dear Sir / Madam, Re: Complaint under Policy number xxxxxxxxx This has reference to your complaint Ref 1920046422 dated 29/08/2019 We would like to inform you that the grievance has been redressed and the redressal details are as below. Sir/madam, If the policy is discontinued on and after 5 years from the date of commencement of the policy : If policyholder exercises the option for complete withdrawal from the policy i.e policyholder surrenders the policy, The policyholders fund value as on the date ofdiscontinuance of policy will compulsorily be utilized to provide an annuity.The proceeds of discontinued policy calculated as above will be converted to annuity provided the amount is sufficient to purchase a minimum amount of annuity as per the provisions of section 4 of insurance act, 1938 as applicable on the date of payment of annuity.Out of the proceeds of the discontinued policy as calculated above, the policyholder will have an option to commute upto a maximum of 1/3rd amount as commutation value provided the balance amount is sufficient to purchase a minimum amount of annuity as per sec 4 of the insurance Act, 1938 as applicable on the date of payment of annuity. We hope the matter is resolved to your satisfaction. If you have any further queries in this regard, please feel free to contact the Grievance Redressal Officer at the address given below:
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    I am trying to reset the password through lic portal. It is taking long time and after some time it says an error "Unable to connect to network". Toady is my last day for paying the premium amount. Please help me in this regard.

                    no action from lic for response I provided to the surrender option notice - Comment #3525895 - Image #0
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                      R
                      Ravishankar Vk
                      Aug 29, 2019
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                      Resolved

                      Address: MG Road Br, Iiird Floor, C.Kiran Bldg, Kasturba Road, 560001

                      Pension plus policy no:[protected]

                      Requested for a duplicate bond as i need to surrender my policy (As i lost my policy during house move) with all supporting legal documents signed and submitted via my policy agent to lic india, bangalore branch (61w) on jan 2018. However till date (29th aug 2019) i haven't received my duplicate policy document/bond to my address (Aadhaar address) submitted along with the request.

                      No response till date from life insurance corporation of india or my agent.

                      I have raised a grievance with lic india.

                      Need your support to resolve my grievance at the earliest. Grievance reddressal: [protected].
                      Aug 30, 2019
                      Complaint marked as Resolved 
                      Initial request to LIC for duplicate bond was made on Jan 2018. Finally they were able to generate duplicate bond in their system on Mar 2019. Bond was signed by LIC on May 2019 and my Agent collected on Jun 2019. So people be aware of the overall timeline of getting duplicate bond. Here is the below mail for the Grievance i raised. I am happy finally that my agent has the duplicate bond. "Dear Sir / Madam, Re: Complaint under Policy number xxxxxxxxx This has reference to your complaint Ref 1920046412 dated 29/08/2019 We would like to inform you that the grievance has been redressed and the redressal details are as below. Sir/Madam, Duplicate policy bond on the above policy was issued on 20.03.2019 and it was collected by your agent xxxxxxxxxxxxxx on 13.06.2019. With regards. We hope the matter is resolved to your satisfaction. If you have any further queries in this regard, please feel free to contact the Grievance Redressal Officer at the address given below: "
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        E
                        Elavarasan Vivek
                        Aug 29, 2019
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                        Address: No.110 1st Floor, Ave Maria Complex,Voc Nagar ,trichy Road,, 613007

                        Hello sir/madam,

                        Requesting to revise roi to lessthen 9% without any processing fee.

                        Loan account1 :[protected]Loan amount : 5 l)

                        With regards to this loan account[protected], i received notification to my mobile to pay rs.740 due to be paid wherein i had no dues pending and ecs debit happens on time with no delays. When i checked with agent, i have been informed that the roi is changed and i need to take dd for that amount rs.740. Most importantly i was not notified about the change in roi or due amount (Emi revised from 5205 to 5280) which is very much disappointing me while paying my dues without any flaws. The roi for this loan amount looks very high 11.95% compared to other competing housing finances with 8%-9% lower rates. I asked my agent for the revised lesser then 10% roi but i was asked by the thanjavur (Tn) office to pay rs.11800 to revise it. With all this i would prefer to take over my loan with other housing finance where i have got offered with 8.5% roi. I still would like to check if lhf would approve to revise to reasonable lesser roi without any charges on subjective loan, it would be a greatly appreciated and i would help me continue with lhf. The second surprising factor about this loan is the tenure which i asked for is 15 years wherein i see now in the site it shows 20 years term. I would also request you to change my loan tenure to 12 years as well which would help me to repay my loan faster.

                        Loan account2 :[protected]Loan amount : 11.8 l)

                        With regards to this loan account[protected], the roi for this loan amount looks very high 11.25%. On this loan as well i would request you approval to revise the roi to reasonably lesser without any charges.

                        Regards,
                        Elavarasan n
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          Kumar Pulakeshin
                          from Delhi, Delhi
                          Aug 26, 2019
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                          Sir, i have tried to pay my premium of lic through bill desk using upi transaction no[protected] upi is saying successfully transfered but i did not got any confirmation from billdesk neither my policy got renewed. I lost my money please look into this as i have used billdesk option on lic website. Also the transaction status of billdesk is not working.
                          +1 photos
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Sir,
                          With due respect I beg to state that my LIC Customer portal account is not opening since 1 yr. I mailed to your company through customer portal for several times. But no response. Kindly solve the problem as soon as possible. My details as below.

                          User/Account ID: [protected]@gmail.com

                          DOB: 01/03/1970

                          Mobile No: [protected]
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                            S
                            Sai sree guru
                            from Mumbai, Maharashtra
                            Aug 26, 2019
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                            Address: 130,Palani Road,udumalpet-642126, 642126

                            My Policy No.[protected]JEEVAN TARANG) SB due is on 28.03.2018 I have not received the SB amount after adjusting loan and loan interest. I have visited and e-mailed to lic, udumalpet Br.office, Divisional office Coimbatore office, (claims) South zone office. But they didn't response me. Kindly settle the claim the amount.

                            Thanking you,
                            P.Jeyaprakash,
                            76/84, Big Bazaar Street,
                            UDUMALPET 642126
                            Tiruppur District.
                            [protected]
                            [protected]@gmail.com
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Policy no[protected]
                            I had done the payment online through lic portal and the receipt was to be sent on email within 48 hrs, but its now more than 3 days and i haven't received the receipt yet.
                            I had also checked the spam folder ..no luck
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                              J
                              Jane Bhandari
                              from Mumbai, Maharashtra
                              Aug 26, 2019
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                              annuity not received since july 2018

                              Address: Mumbai City, Maharashtra, 400005

                              Re: lic annuity policy ga – 12531, annuity no. 091 q0716004

                              On checking my bank passbooks (Bank of india, wodehouse road, colaba, sb a/c [protected]) i find that some annuity payments have not been deposited.
                              These are quarterly payments of rs 23, 221/- paid around the middle of the month in january, april, august and october.
                              The last payment was on 16th april 1018.

                              The missing payments...
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                              sanjit@123
                              from Mumbai, Maharashtra
                              Aug 25, 2019
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                              Address: 37, TOLLYGUNGE ROAD, Kolkata, West Bengal, 700026

                              Double payment through hdfc bank card and sbi card for policy no.[protected] for amount of rs. 3171/- respectively by reference no. 09999999980606000378328 on 6/6/19 and again by reference no.[protected] on 12/6/19. I have informed the matter several time but till date it is not yet considered. I wat only refund back my amount back to me. Otherwise, nothing has to do for me only to do consumer court.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Dear sir,
                              Please stop the payment of my Cheque No.141434 amounting Rs. 763500/-Dated 22th August 2019 Bank of Maharashtra, Rukmininagar, Amravati (M.S.) for I have changed my mind in investing in the scheme of LIC.
                              Regards
                              Vimalatai Govindrao Gawande
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                                P
                                parikh
                                from Davorlim, Goa
                                Aug 21, 2019
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                                Address: A/1 HARIMILAN TENAMENTS B/H SATYAMEV HOSPITAL OPP CHANDAN PA, Ahmedabad, Gujarat, 382424

                                Dear sir,
                                I have forced to purchased/ invested in your company 01/04/2009, when i was going to retire in the month of august 2009
                                None of your officials had tried to contact me to guide me to invest in such plan, where there is no scope of increasing fund at all.
                                If your responsible officials had advised me not to invest in my name i will invest in the name of my son "s name and i would not
                                Had a great loss.
                                I have one policy from exide insurance co ltd., the officials of the co. Had come to my new house and advised accordingly. And
                                Save me from the future loss of fund value.
                                Thus the lic management had put my self in grate loss of rs. One lac approximately.
                                This incident leads me to never invest single paise in lic of india.
                                Please look in the matter and compensate accordingly.
                                Thanking you
                                Rajesh parikh.
                                Policy:[protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Sir I paid lic no[protected] name harshil pareek premium rs 15447.94 through net banking on 19 August 2019 time 8:23:56 am payment ID QSB[protected] on 19 Aug but have not received receipt in my email id [protected]@gmail.com
                                LIC order number 10321520
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                                  S
                                  shakuntala dhage
                                  from Malegaon, Maharashtra
                                  Aug 21, 2019
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                                  I entered user id nd password. Whenever i clicked on submit button, it shows the following error;
                                  An error has occurred:

                                  Failed to compile jsp /login/disabledmerchant. Jsp
                                  Disabledmerchant. Jsp:18:13: this tag is not recognized.

                                  ^ — ^
                                  Disabledmerchant. Jsp:18:13: this tag is not recognized.

                                  ^ — ^
                                  I am unable to understand wht is happening to the lic portal. Consider my request and help me out through this error. Thank you!
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    P
                                    pavgi
                                    from Nashik, Maharashtra
                                    Aug 20, 2019
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                                    Address: Bavdhan Khurd, , A603, Megh Malhar Raga Apt, Pune, Maharashtra, 411021

                                    Policy number[protected] in the name of pramod sadashiv pavgi under jeevandhara date of policy 05/10/1990. Issuing branch amrai branch sangli sangli. Annuity monthly pension for july 2019 rs.1213/ not received from lic ipp cell, western zonal office mumbai.
                                    Mail sent for non receipt of pension sent to pension paying office ipp cell western zone mumbai in august 2019 no reply received.
                                    Monthly pension rs.1213/ for july 2019 not credited to my account in first week august 2019. This amount was to be received for credit of my savings bank account no [protected] with bank of india pashan road branch pune by neft
                                    Ifsc code bkid 0000516.
                                    Kindly look into the matter.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Sir/Mam

                                    I am not able to log in to my merchant LIC portal. A error pop-up when I log in. The error is as below

                                    "Access to Portal has been denied ".

                                    Please solve my issue as soon as possible.

                                    Thank you
                                    Name- Kanti Parsad Gupta
                                    Merchant ID A06418256
                                    mob. no. [protected]
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