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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 59

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S
Shishir Dash
from Delhi, Delhi
Aug 19, 2019
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On 7th august, i tried to make a payment of ₹24020 towards my lic premium using google upi pay. The amount got debited from my icici bank account but the transaction failed. I was expecting the amount to be credited back to my account but it has not been done till today.
On 9th august, i made another transaction to avoid delaying the premium payment which got successful.
Please help me to get back my money that i have paid on 7th august.
As per icici bank, the amount has been credited to [protected]@sc.
Lic customer service officers are unable to help me. So please help.

Thanks,
Shishir kumar dash
+1 photos
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
I have paid my Quarterly premium of rs 812 through online payment mode. My premium receipt not yet received till now.
Transaction id SCB2d3277618b24426fac7cfbdb6b7e07fe.
Policy number[protected]
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    P
    Prakash Narayan Pandey
    from Delhi, Delhi
    Aug 19, 2019
    Resolved
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    Resolved

    Address: H/No 294, Vill. Chhatwal, PO. Jandwal, Pathankot (Pb.)-145001 (Mob 8968811404), Pathankot, Punjab

    I prakash narayan pandey, an ex-serviceman, am a resident of jharkhand and residing at pathankot to earn fee amount of my daughter shyama rani who is undergoing a professional course at nift, bhubaneswar (Odisha). Keeping in view the future financial requirements i had purchased a lic policy no.[protected]New endowment plan) of my daughter shyama rani on 15 jun 2014 when she was a minor and was studying in class viii. The premium of the above said policy is borne by me. The cumulative subscription till date without interest amounts to rs. 1, 66, 000/- (Rupees one lakh sixty six thousand only). The 3rd semester fee rs. 1, 21, 700/- of my daughter is due to be paid by 09 sep 2019. To meet the financial requirement i had to surrender the said policy as there was no other option with me but lic (Branch no 2, saili road pathankot) has been remitted only a sum of rs. 1, 23, 329.12 which is an extreme brutal act with the customer having expectations to meet urgent financial needs. I want justice and at the same time urge to kanow from lic that on what account a sum of rs. 43337.88 have been levied after utilising my hard earned money for five financial years. I urge this is an extreme penality over the innocent customer. I urge to kindly look into the matter and direct lic to pay me at list my full subscription of the policy so that i can pay my daughter`s semester fee please.
    Aug 19, 2019
    Complaint marked as Resolved 
    The complain is still not resolved.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Aug 20, 2019
    Updated by Prakash Narayan Pandey
    I am very thankful to the Consumer Complaints team for lodging my complain and necessary support. I repeat thanks once again.
    I want my invested money. My policy number is[protected]. I started this insurance since 10/4/02.
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      A.D.Nagaraj
      from Avanoor, Kerala
      Aug 19, 2019
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      Address: 2/2 A (New No 20) Thiruvalluvar Road, 626001

      Sir,
      My father a. Durairaj, residence at virudhunagar hold a lic policy no.[protected]. He passed away on 13/05/2019. We claimed the policy on in the last week of june 2019 at virudhunagar branch. Till now it was not settled. Please guide me where we have to complaint it. Please help me to get the settlement amount as early as possible.
      Thanking you
      Yours truly,
      D. Nagaraj
      +91 [protected]
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      New Bima Gold[protected], not received my survival benefit on march 2019, Im eligible to get it every 4 year. I also submitted NEFT request.
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        M
        Mousumi Sheel
        from Noida, Uttar Pradesh
        Aug 18, 2019
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        Address: New Delhi, Delhi, 110096

        Hi team,

        I have requested for lic policy transfer from home branch 16-a/8, w. E. A, 2nd floor near bloom school karol bagh, nd-110005, on 06thjuly 2019, and i have been informed within a week my policy will be transfer to requested branch-25j e-3, sector 1, noida, 201301

        I have gone through the guidelines over web and waited for more than 15 days already.

        However even after more than one month the request has not been processed neither any information has been shared with me in any form..
        Pfa screenshot receipt shared with me.

        Kindly check on the request and help me in getting my lic policies[protected] and[protected] transferred as requested above.
        Waiting for a positive response and quick response.

        Best regards,
        Mousumi sheel
        +91-[protected]
        +1 photos
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          G
          Gujyo
          from Mumbai, Maharashtra
          Aug 17, 2019
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          Dear sir,
          I pay lic premium amount 12130 rupees online through lic pay direct but premium receipt not forward by lic on my email.
          My details is given below-
          Premium no.[protected]
          Premium due date-august 2019
          Premium done date - 14 august 2019
          Premium amount - 12130
          Payment mode - online bhim upi pay through lic pay direct
          My e-mail - [protected]@gmail.com
          +1 photos
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            P
            Pravin.crpf
            from Mumbai, Maharashtra
            Aug 17, 2019
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            Sir, i am not getting premium receipt after paying premium. I have made my payment through scb upi because of late payment my email id is not registered with my policy i. E pravin. [protected]@gmail.com my payment id is-scb54f624e6705b4587a2e09402405c7072 policy number[protected]. I have make a payment of rs. 5368.58 please update my email id and send me premium receipt thanks
            +1 photos
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              A
              from Madhoganj, Uttar Pradesh
              Aug 17, 2019
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              Address: Lucknow to Sultanpur Road Jagdishpur ,Amthi, Amethi, Uttar Pradesh

              Sir my lic agent portal empowerment was not opening from last 5 daya above... I am facing great risk... I am unable to answer my policy holders about their policy due date and amount... When i open my my lic agent portal id it was showing error an error has occurred:

              Failed to compile jsp /login/disabledmerchant. Jsp
              Disabledmerchant. Jsp:18:13: this tag is not recognized.

              ^ — ^
              Disabledmerchant. Jsp:18:13: this tag is not recognized.

              ^ — ^
              So sir plz help me and rectify my problem... My agent code is 0130322c and my portal id is a0130322c
              Branch jagdishpur 22c
              ... Thanking you sir
              +1 photos
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                D
                Dheeraj.kharyal
                from Mumbai, Maharashtra
                Aug 17, 2019
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                Address: Mumbai City, Maharashtra

                Sir, i have paid lic premium for policy no.[protected] dated 11/08/2019, rs. 13966.00/- through payment id scb0a415446fd39430d961c0e80bbb81d8c online at www.Licindia.com, but i did not received any receipt till now. Rs 13966.00/- debited from my account on same day and time. Please do the needful to provide me the premium receipt.
                Email id: [protected]@gmail.com
                +1 photos
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                  S
                  Sushil Chandra Kala
                  from Mumbai, Maharashtra
                  Aug 17, 2019
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                  Address: DOON PALM CITY, PATHRIBAG, Dehradun, Uttarakhand, 248001

                  Sushilchandra kala
                  Ref. P&gs/annuity/ville parle/ os0033354

                  My annuity no.: os0033354

                  Subject: not receiving the annual payment of group insurance, pension scheme.

                  Sir,
                  We have not been receiving the annual payment for the mentioned scheme since 2007.
                  Please clear the due payment as early as possible.

                  The address has been changed from:
                  98/3 dharampur, opposite sbi training center,
                  Dehradun
                  To
                  Villa no. 109,
                  Dun palm city, pathriagh,
                  Dehradun,
                  248001.

                  Email: [protected]@yahoo.com
                  Contact no: [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    K
                    kaushikanjan ghosh
                    from Kolkata, West Bengal
                    Aug 16, 2019
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                    I am an agent of lic of india and my working branch is cbo-20, c r avenue, kolkata. I have a agents portal valid id and password but i am unable to operate my portal login. This is complete some system error of lic. I made all efforts from my side i requested you to please help me for the same as earliest possible. I am also attaching the screenshot of the problem and error shown.

                    Thanking you.,
                    Kaushikanjan ghosh
                    [agency code[protected]]
                    +1 photos
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                      S
                      siva_lic
                      from Hyderabad, Telangana
                      Aug 16, 2019
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                      Address: Adoni, LIC , 568301, Andhrapradesh

                      I byrapu siva kumar sent my original policy no[protected] and filled in prescribed form on 12.06.2019 by postal registered post, to sr manager, lic, adoni branch, andhrapradesh for entire cancellation of policy and for crediting the amount to my account. I also enclosed mu bank account details.,

                      I request to send the status to my gmail id
                      [protected]@gmail.com
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        A
                        anil1556
                        Aug 16, 2019
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                        Dear sir,

                        Tried paying lic insurance premium online with my international credit card but at the end it comes up with the invalid transaction error.

                        I did paid in the past with the same card and it was went trough so i dont understand why it is getting rejected this time.

                        Please let me know is there any trchnical difficuties with the transactions.

                        I am using 28 degrees master card and i tried pay online from australia to my lic of india premium

                        Regards
                        Anil
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          R
                          Rockers Ragu
                          from Bengaluru, Karnataka
                          Aug 14, 2019
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                          Address: GANDHI NAGER, 71M

                          Adaiyar gandhi nagar branch staffs didn't give proper response your team, they said no power not working generator, i came 2 days your branch still not solved. Man power also problem, noboday stand there seat, not response to my phone call. Please solve my all problem, without solve my problem i cont continue your lic policy. This problem affected not only me total public affected ur service, please rectify this complaints.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Aug 14, 2019
                          Updated by Rockers Ragu
                          Adaiyar Gandhi nagar branch staffs didn't give proper response your team, they said no power not working generator, i came 2 days your branch still not solved. man power also problem, nobody stand there seat, not response to my phone call. please solve my all problem, without solve my problem i cont continue your LIC Policy. this problem affected not only me total public affected Ur service, please rectify this complaints
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                            S
                            SantoshKatke
                            from Delhi, Delhi
                            Aug 13, 2019
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                            Address: Mumbai City, Maharashtra, 400072

                            Hi...since last two days I am trying to pay LIC renewal amount through LIC pay direct app however unable to do so.

                            Showing error- check internet connection even though using 4G Airtel network .
                            Other sites are accessible too with this internet connection..tried multiple times but no resolution

                            Policy number[protected]

                            Tomorrow is Due date. Please treat this urgent.
                            +1 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              vsv ajaykumar
                              from Rajkot, Gujarat
                              Aug 13, 2019
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                              Address: kimavati complex kim, 394110

                              Sir, I (Ajaykumar vasava) have paid lic premium for policy no[[protected]] dated 08/08/2019, of rs. 982/- through www.Licindia.com, by pay direct without login. but i do not received any receipt and payed conformation massage to my register mobile no till date and time. Rs 982/- debited from my account on same time. and this policy showings unpaid till date Pl do the needful.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                M
                                Manju kale
                                from Bengaluru, Karnataka
                                Aug 12, 2019
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                                Address: COgnizant Technology, MIDC, Pune, Pune, Maharashtra, 411057

                                Hi team,

                                I have raised gsd in cognizant portal too from long time to enroll my below policies for tax benefits, but no response. I have to enroll my all below policies in my investment, mypay portal. Please do the needful and contact me [protected]@gmail.com for more details.

                                [protected] – yearly – jan - 3004 rs
                                2) manjusha swapnil ingle –[protected] half yearly – oct & feb - premium – 3171rs
                                3) lic[protected]
                                +1 photos
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Sir, I (M A Mansoori) have paid Lic Premium for policy no[protected] of RS. 12847 and another policy no[protected] of RS. 12258.76 (total RS 25105.76) on 10/08/19 at 18:16:12. but I haven't received any Lic Premium Payment Receipt

                                policy not enrolled in cognizant portal - Comment #3512102 - Image #0
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                                  A
                                  Aman8822
                                  from Aizawl, Mizoram
                                  Aug 8, 2019
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                                  Sir, I have paid LIC premium for policy no.[protected] dated 07/08/2019, Rs. 2244.00/- through payment ID SCBe186b2bb6fd34c249151d0cdce7e70d3 online at www.Licindia.com, but I did not received any receipt till now. Rs 2244.00/- debited from my account on same day and time. Please do the needful to provide me the premium receipt.
                                  Email ID: [protected]@gmail.com
                                  +1 photos
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  On 05/08/2019 I am Lic Premium payment online using Phone pay UPI, but Received Certificate not issued me.why?Please help me.

                                  premium receipts - Comment #3508963 - Image #0
                                  [email protected]'s reply, Aug 8, 2019
                                  2 days passed no response why.please resulved my problme and help me please.
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                                    A
                                    apkatian
                                    from Pune, Maharashtra
                                    Aug 7, 2019
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                                    Address: 411041

                                    Hi lic,

                                    I am getting calls from lic of india for promotional work, this happens almost daily and very annoying i am getting 10 calls on daily basis. A automated lady talks "namaskar ye call lic of india ki taraf se hai... And so on."

                                    Can you please remove my number from your database/list?

                                    Let me know if i need to contact lic by any other means?

                                    Regards,
                                    Abhishek Katti
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    I, (soumen chandra) have paid ₹336.00 for lic premium of policy number[protected] through licindia.com on 09/08/2019 but yet not received receipt. my payment id is SCB34ea374fe8e5423cb04cdf35bb91e2d1 please do the needful.

                                    annoying spam calls - Comment #3508698 - Image #0
                                    Sir, I Bappaditya Shaw have paid LIC premium for policy no[protected] dated 12/08/2019, RS. 3726/- through online but I do not received any receipt.please do the needful.

                                    annoying spam calls - Comment #3510998 - Image #0
                                    annoying spam calls - Comment #3510998 - Image #1
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                                      v_2mmuk
                                      from Bengaluru, Karnataka
                                      Aug 7, 2019
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                                      Hi,

                                      This is in regards to my lic india online portal account. My profile has been wrongly updated as gender male in the new lic portal.
                                      It was correctly updated in the old lic portal.
                                      I am unable to edit the gender in the online portal and i cannot create a new profile with the same mobile number or email address. I am unable to add my other lic policies to my profile due to this reason.

                                      I have raised several grievances and complaints before this to get this issue sorted but each time my grievance complaints have been closed without a resolution.
                                      Complaint no
                                      [protected], [protected]

                                      This is extremely frustrating! I would appreciate if this can be forwarded to the right authorities.

                                      Regards,
                                      Madhubanti
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      I have not received my full maturity amount from LIC of India my maturity amount less than premium paid for 10 year LIC cheat to me, I want my fully maturity amount with bonus and other benefit, kindly request you take necessary action required.

                                      wrongly updated profile gender in lic portal - Comment #3508792 - Image #0
                                      I gave 2 installments 3312 rs
                                      To my agent
                                      But he is not paid my 2 installments to lic

                                      wrongly updated profile gender in lic portal - Comment #3510971 - Image #0
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                                        S
                                        surendra surendar
                                        from Gharaunda, Haryana
                                        Aug 6, 2019
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                                        Address: fci d.o. hisaar, Hisar, Haryana, 125001

                                        This is to bring to your notice that today morning while paying premium (Online) for my lic policy my police no.[protected] inst. Rs.1670, 2.[protected] rs.[protected] rs.1836 doble payment date 08.072019.
                                        Date 08.07.2019 qsbi[protected]gagnuuxk4 rs.5671.08 double payment
                                        Through electronic payment gateway (Through billdesk), the premium amount of rupees 5671 was deducted from my bank account but the transaction showed failed at lic website. The bank authorities replied that the problem is with the billdesk (Payment gateway).

                                        Please look into the matter and reply at the earliest.

                                        Thanks ®ards,
                                        Surendra singh
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Aug 06, 2019
                                        Updated by surendra surendar
                                        nothing
                                        Online Premium payment successfully but received not found why?

                                        twice payment premium - Comment #3507028 - Image #0
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