Life Insurance Corporation of India [LIC] Complaints & Reviews

Hello team,
I have been following up rigorously since 7th jan 2019 to get the answers to my queries, however, i am not able to get satisfactory answers. I was routed to crm thane but after several phone calls and emails i did not receive any response.

Issue:
The sum assured calculations are being calculated incorrectly. The sum assured value provided by the lic team has been ₹.2, 65, 125 whereas the amount paid is ₹.3, 33, 575.

Information details:
I have received the calculations for surrender value as ₹.2, 97, 290.
The policy document states that the maturity sum assured as per the policy document guidelines defined in lic document mentioned in para 7 (Surrender value) in special surrender value (Ssv) section a that:

“100% of the maturity sum assured, if 5 or more years’ premiums have been paid. The maturity sum assured for this para will be the maturity sum assured corresponding to the term for which premiums have been paid under the policy.”

The customers are being kept in dark while selling the policy document and when the want to redeem the policy the new unknown maturity calculation terms are introduced contradicting the original policy sold to the consumer. This is complete breach of trust and misinformation to the consumer.

I request your assistance on this matter. Thanks

There is auto debit for my premium number[protected]. But it was not happened and i was not even intimated about it not even simple sms from lic which is really a bad service. Premium date is 03 feb 2019.
Now i cant pay through online also since warning is coming like duplicate payment may happen.
Please cancel my auto debit and late payment fee if any. I need to make payment online going forward.
Attached snap for the reference from lic web portal.

I had lodged a complaint on 4th Feb 2019 vide ID2225728 regarding unauthorised extension of loan period for further two years by lichfl and intended recovery of excess amount of 3 lacs Though the matter was taken up with the authorities of lichfl, nothing fruitful has been done by lichfl authorities so far. It is really pathetic that the loan period which was for 10 years and upto Jan 2019 has been extended for further 2 1/2 years without any prior intimation or without taking the person concerned into account. This is totally cheating and a person like me who is a pensioner and living on meagre pension cannot afford to take this unintended burden. My consistent request to the authorities of lichfl to waive off this excess recovery is going to the deaf years but the fact that lichfl is
cheating the
Public again and again and there is no law to curb them from doing so. My earnest request to all my co fellows is that never take home loan from lichfl. Banks are much much better inthis area. I have learnt a lesson My earnest to request to lichfl is to waive off my excess loan amount immediately and help this old lady from a heavy burden
T

Respected sir/madam
LX0030548 being my annuity number, I sudhir b Morche have not received annuity since March 2018 please look into the matter at your earliest and transfer the amount to icici bank account no[protected] contact no [protected] email [protected]@rediffmail.com
Sir I am 67 years old and living in the suburbs 60 km away from your office also
On logging in to lic website I was redirected to p& gs page which was blank
Its difficult to travel all the way to your office and so I have to send complaint with consumer forum I found no other way to convey my grevinces to your office please help in resolving my problem at your earliest hoping my grevinces are resolved at your earliest.
Thanking you

I had paid my premium for my Jeevsn anand policy no.[protected] on 24/02/2019. The payment was successful, as I received the amount debit message, but I did not receive the premium receipt on my e mail. My payment id for my transaction is PHMP[protected]. Please verify it and mail me my premium receipt to my concerned e mail Id, as I am in urgent need of it.

Hi,
Double payment has been made for lic policy no:[protected] on
12 /feb/2019 through smartpay.
Amount :rs 88436.03.
Name:kamal kumar behera
Phone number:[protected]

I asked to lic refund/reverse duplicate premium payment rs 88436.03 but i could not get any response from lic

Please find attached transaction deducted details for your reference.

Please help me out to reverse my duplicate payment for same policy.

Two years back, i bought an insurance policy form an agent, once the documents signed and payments are done, she refuses to take my calls and even stop responding on whatsapp.

So is there any way to punish her or teach a lesson to her so that she cannot repeat the same thing with others.
Is there any way to remove her from my policy. I don't want her bank account get populated with my money all the time without providing any service.

Any help or suggestion really appreciated.

Thanks

Dear sir,
I am a policy holder of jeevan suraksha scheme. The policy has been matured on 16.11.2018. I have got two monthly pension of december & january 19. But in the month of february 19 i have not receive any pension from the said scheme.
I meat the dealing officer of my concerning branch of lic. They told me it is all o. K. Still i am not getting any money from l. I. C naihati branch.
My policy no is [protected]
Date of commence is 16.11.2000
Date of maturity is 16.11.2017
Please do the needful & obliged.
Thanking you
Pradip chaudhuri
Vii nanna p. O. Jetia north 24 paganas
West bengal pin 743135
Mob [protected]

I a. Naga subarao with policy no[protected] and having account in lic customer portal. I forgot user id to open my account. I requested to send user id and got user id through online to my mail and it not opens with old user id which is sent to my mail. I typed the user id ad it is. It says the the user id not matches our records. So please create and send a new user id to my e mail.

Sir,
I am a policy holder of l. I. C. Jeevan akshay which has been matured on 16th november 2018 (16.11.2018).
I have receive the pension 16.12.2018 & 16.1.2019. But in the february i have not receive the said pension. I have visited the office several times but they did not take any action. How i get my pension say please. If you take quick action it helps me very much.
So i request you please do the needful & obliged....

Dear concern,

I have taken a loan from LIC 2008, and I was paying 20k every month but due to jobless I was unable to pay 5 dues in 2016 but not consequent and then I am paying continuously last two years also paid extra 2 EMIs but the agents are torturing and very often they are visiting my home and torturing my elderly parents as i am staying in abroad . Even in l told them I will settle the balance dues in end of loan completion. Experts please advise .. much appreciated

I have been LIC customer since 2005, taken a home loan (my loan account #[protected] on a floating rate, promptly LIC revised my tenure & interest rate to higher (rate), when the interests went up & now, when the rate of interest has come down to 8% and i am still being charged @ 11.2%, .. When they can revise it to higher why not revise it to lower.

To,
The branch manager,
Cab branch
Kharvel nagar
Bhubaneswar - 75100

Dear sir/madam,
It is to bring to your kind notice that
1. I have the following policy opened on 28/12/2001 in my name in your cab branch
Policy no[protected] dated 28/12/2001 tbl 122-12 in the name of mirza nazam abbas
2. As per provisions in the policy, rs 7453 is to be paid as annuity on 1st january every year to my registered bank accounts through neft.
3. Neft has been registered with lic for the said policy mentioned above and acknowledged by lic.
4. Though 45 days have passed after the scheduled date, your cab branch has not yet paid the amount, which has caused unnecessary harassment and financial loss to me as a sr. Citizen.

You are requested to enquire the matter and arrange for release of my overdue amount with penal interest from the person responsible, at the earliest.

With regards,
Mirza nazam abbas

I have not received railway eticket/pnr number after payment from my credit card.

The following otp has been received in my email-id (Credit card holder is vimala l. R) for the payment transaction and also i received a message in my mobile "[protected]" after completing the payment.

Message : "dear customer, inr 1170.48 was spent on your credit card xx6924 on 10-feb-19 at yatra.com."

Otp - "one time password for transaction on your axis bank card
Secure. [protected]@axisbank.com [secure. [protected]@axisbank.com]
Sent: sunday, february 10, 2019 10:52 pm
To:
Vimala l r
Dear customer,

353648 is the otp for transaction on your card xx6924 at yatra_axis on[protected]:52:51. Otp valid for 5 mins. Please do not share it with anyone
In case you have any queries / clarifications, please call us at our customer service number :

[protected]
[protected]

Or visit us at

www.axisbank.com/support

Sincerely,
Axis bank team

With reference to above, i have taken the policy at lic of india bearing the following details:
Date of commencemt:[protected]
Plan 122e
Terms-17.
Vesting date:[protected]
Value of settlement as per bond – rs. 37, 820
Value received-rs. 34, 871 (Ref no. Ipp/617/annuityoption/122/0000006)

The amount of annuity mentioned in f. Option which i wanted to take is rs. 34, 871 (Without commutation) which was different from the endorsement in the policy bond i. E. Rs. 37, 820. This detail has been notified earlier to the concerned authorities by mail (Copies of said mail are attached).
On final settlement there is a difference of rs.2, 949 that remains to be paid to myself.
In this respect, sir, i would like to lodge a complaint regarding the discrepancy of my settlement, in spite of repeated requests to the authorities in question. Please to the needful and oblige.

I b, k, verma request to you that i am not getting any amount after 01/01/2018.what is the reason about same i am unable to understand.my annuity no.is 091Q[protected]. please look that matter as top most priority i needed that amount very much because i have resigned my service since a last 11 years. i shall be very grateful to you for solve my problem.if you nrequire any document please acknowledge me i will fulfill.
Thanks with best wishes .
B.K.Verma

I have taken home loan from lic hfl in 2018 feb at 8.5% and they increased it directly to 9.1% (A.6% increase which is very huge) at end of the 2018 and now in feb 2019 they again increased the interest rate to 9.2%.

And just a couple of days back rbi has decreased the repo rates. What the hell is this even after the repo rate decrease the company has increased the increased rate.

And sbi has decreased the rates just after the rbi announcement, and lic has increased.

I think it is better to move the home loan to sbi as atlease they care for their customers unlike lichfl.

Worst housing finance firm.

Respected sir, i have been paid my premium amount of 16513 on 7/02/2019 through debit card for the premium of lic due on 28/02/2019, the policy no. Is[protected]. But i did not get the premium payment reciept for this payment because of an error message, that process could not be completed please retry after sometime. However the amount of 16513 has been deducted from my account. So it is kindly requested to you please provide us the reciept of above mention payment on my email id. My email id is [protected]@gmail.com.

I have taken home loan from lic hfl on may 2015. That time the interest was 10.5% for 2 year fix. After 2 year later they increase by 11.75%, while market rate was around 9%. After submitting mclr they came to 9 % in 2018. But i paid interest rate more than market rate. Now again they are increasing rapidly the interest rate. Last month it was 9.6 and this month i am looking it 9.7%.

I am thinking to switch loan to others.

Please give me suggestion

I, Sushil Kumar Biswas of policy number[protected] have paid loan interest of Rs.5000 on 22.12.2018 through LIC apps and said amount (5000) is debited from my SBI account, Ref No. is PSBI[protected]IGAFAHKOX7. But LICI message me again for said amount (Rs.5000) as loan interest against policy number[protected]. To see this message I am very upset and anxious because l have already paid that amount. Please send me the receipt for above loan interest(Rs.5000 ) is paid by me on 22.12.2018. Why that amount again ask to me? Please do needful.