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Life Insurance Corporation of India [LIC] Complaints & Reviews

www.licindia.in

1.8

Updated: Oct 18, 2025

Complaints 6253

Resolved

2218

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4035

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Life Insurance Corporation of India [LIC] reviews & complaints page 69

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Website: LICHFL CUSTOMER PORTAL

When i am trying to register in new user it shows account already exists.
Though i did not register it is showing account already exists.

While trying to check in forgot user name shows incorrect loan no.
So i am unable to download home loan statement

Please help

Pfa

Regards
Naveen nadipelli
[protected]@gmail.com

+2 photos

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Address: 560037

I have made the premium payment on 7th dec 2018 which has reflected in my lic premium. However i am not able to dowload the receipt which i need to submit in income tax portal.
Also, site is quite unstable and in every login, site shows different dates in premium paid statement.
For example, if i select[protected], sometimes, site shows 2017 statement to download which is not a valid statement at all.
Lic portal returns "unable to connect the service, please try again later" error everytime.

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R

Ravinder Nalla

from Pune, Maharashtra

Jan 22, 2019

Hi I have not recieved the LIC /SUPERANNUATION SCHEME — SUPERANNUATION PENSION from December 2018. File No#[protected]. Ravinder Nalla

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Address: Mohali, Punjab, 160055

I deposited my premium of rs. 4259.74 online on 1/12/18 via my a/c no [protected] ubi for my policy no[protected]. But branch shows that premium is not yet paid. It was deducted twice and one was refunded in few minutes. No receipt was generated and was not send by them in my email id. Please do the needful. No help was received from branch ph 2 mohali punjab. It is not expected from such a reputed company. Thanks.

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Sir

My policy number[protected], SB due on 19/01/2019, But still the cashback not credited to my account .

Regarding this issue previously I intimate to LIC portal and email.
BUT LIC said it already paid but Still it is not credited to my account.

I request them to Please see and check the account number [protected] which already enrolled with LICI.

You may see the attachments Reply from LICI Where Clearly Mentioned MY ALL Policies are successfully linked with NEFT Mandate .

+1 photos

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Jan 22, 2019

Updated by bhand13 IN Portal Instruction Given TO Get Payment I need to Submit Fresh NEFT Mandate .
And I have the documents as also your acknowledgement where NEFT Mandate already transferred to SBI CHANDITALA Account Number [protected]
And If IN The Meantime Already Transfered Survival Benefit TO CLOSED Account THEN It's Totally Fault OF LICI THEN WHY I Suffered FOR THAT.
I Don't Understand The Issue, If Need I Should Go To Consumer FORUM FOR Justice .I THINK That IS NOT Justified Issue

Sir FROM MY PREVIOS Complaint [protected]
Status
Resolved
Remark From you
On 12.06.2014 Branch Office has given effect to the change as desired by you. Hence the case stands closed.
And I have the documents as also your acknowledgement where NEFT Mandate already transferred to SBI CHANDITALA Account Number [protected]
And If IN The Meantime Already Transfered Survival Benefit TO another closed Account THEN It's Totally Fault OF LICI THEN WHY I Suffered FOR THAT.
I Don't Understand The Issue, If Need I Should Go To Consumer FORUM FOR Justice .I THINK That IS NOT Justified Issue

Jan 23, 2019

Updated by bhand13 My NEFT MANDATE form was updated on 14/06/2014 . I got it's acknowledgement receipt also. It was confirmly known by enquiring from LIC Portal docket [protected] dated 05/06/2014 and confirmed on 14/06/2014. One time my one of Survival Benefit(MONEYBACK) has been received in the same Updated account that is [protected]. My another money back Policy No.[protected] SB due on 19/01/2019, But still the cashback not credited to my account . Whose money backed in my another Account No. [protected] which has been closed before nearly 4 years ago. How is it possible ? Where my new account no. Has been updated. Now LIC advice me to get the same money backed benefit, have to filled Fresh Form Of NEFT again.
Where is my fault ? It is the fault of LIC.
Today is the digitilation day, they should follow the easier method and updated proforma .

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Address: East Singhbhum, Jharkhand, 831001

Website: www.licindia.com

Hi,
I have two times visited the offices of lic.
From it department to customer service but they are not able to do any help.
Mail has been written many times in [protected]@licindia.com but no reply.
They all are just like withdrawing there salary in free of cost. Who is monitor the mail. Even i have escalate the mail to senior mail id but no reply receive from any one in mail.
My mail id is : khan. [protected]@gmail.com

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S

Suresh Raje

from Nashik, Maharashtra

Jan 21, 2019

I'm lic agent, I'm forgot agent portal password, name Suresh Ramesh Raje, agency code 1946825, branch Barshi email [protected]@gmail.com

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Address: 500007

Website: licindia

I had paid amount of rs 20317 towards the policy no :[protected] twice on mistakenly once on 13-dec-2018 vide transction details as
Payment id :paxg[protected] and
Lic order number 17808401
Payment date and time[protected]:42:28
Payment through credit / debit cards
Payment amount (Rs.) 20317.00

And again paid through my other hdfc credit card on 07-jan-2019 vide transaction detail as spay[protected] lic of ind txhc6473 for an amount 20317. So please revert the 2nd paid amount, as this a was redundant.
Following are my details.

Name:- mangalapurapu siva nageshu babu
Policy no:[protected]
Policy amount :-20317.00
Mailid:-msn. [protected]@gmail.com
Mobile no:- [protected]

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R

Rajeswarit554

from Hyderabad, Telangana

Jan 21, 2019

In one of my policies, policy member name mentioned wrongly. Since I am trying to update the name in online login, but I am unable to do it.

Please let me know process for how to update my policy name.

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Address: 263676

Website: www.ilcofinda

Respect sir/madam
Mai lic agent hu. Mera agency code 01655/22q hai maine apni agency transfer bo ranikhet 22q se bo ramnagar 24b mai.. Lekin month november 2018 mera commison nahi aaya hai or july 2018 se mera bonus bhi mere saving account mai nhi aaya hai.. Sirf mail aati hai lekin paise mere khate mai nahi aate hai.. Maine iski jankari branch manager or programer sir ko di. Lekin abhi tak koi karywahi nhi hui hai maine 27 policy bhi kari hai please sir apki help chahiye...
Padma datt agency code 01655/22q
Mail. [protected]@gmail.com
Village dhura post chamkana tahsil salt disstt almora u. K

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Address: New Delhi, Delhi, 110060

I have couriered life certificate (Policy number[protected] in name of sunila bajaj) for year[protected] vide dtdc courier numberz85659032 on 24th december 2018 along with my husband life certificate. Where as life certificate of my husband (Policy no.[protected] has been received and acknowledged, my life certificate (Policy no.[protected] in name of sunila bajaj) has not been received — the both life certificates were sent in same courier along with common covering letter. The life certificate must be lying there in office along with my husband tk bajaj life certificate. Please search and acknowledgement of receiving and credit the overdue annuity amount
Regards
Sunila bajaj
Policy no.[protected]
R/o. R/850, new rajider nagar, new delhi
M: [protected]
Email: [protected]@yahoo.com

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A

argha12

from Bengaluru, Karnataka

Jan 21, 2019

Hi,

I registered my lic policies and registration was successful, next step if i try enrolled my policy under "http://customer.onlinelic.in/cbv/"for cognizant, it shows error that Requested page not found

And I could not find "Enroll for Employer" option in this portal.Please help.

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Address: East Singhbhum, Jharkhand, 831018

Website: ebiz.licindia.in

Please delete my spouse enrolled policy under user email [protected]@gmail.com
Dear sir,

For sake of simplicity, we would like to enroll her policy under my user id 372. [protected]@gmail.com this will help us to easily check the premium calendar & pay the premium on time. Currently i am unable to add her policy under my used id as it says policy is already enrolled under another user id. Can you please help us to delete the enrolled policy no.[protected]?

User id: [protected]@gmail.com

Policy holder: punam kumari

Policy number:[protected]Money-back policy 75)

Quarterly policy amount: 4826
Dob: 05/08/1988

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N

Nepal Ji Rai

from Bilara, Rajasthan

Jan 17, 2019

Sir my LIC no[protected], open on 2002, but till date I have not received bond paper, sir please help me about bond paper

A

achileshwar

from Noida, Uttar Pradesh

Jan 17, 2019

My lic no.[protected] is registerd on old porta lbut i can not open is on any portal so please rectify this problem

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Address: Kamrup Metropolitan, Assam, 781001

Website: www.licindia.in/Home/Pay-Premium-Online

I could not able register/add my policy into my online portal as the online portal is repeatedly showing that my policy number is incorrect, whereas i have entered the policy number correctly.

Policy detail is given below

Policy no[protected]
Name of policy holder - sankha prasun dutta

Kindly look into the matter so that i can add my policy into my online portal or necessary online
Payment.

Thanks & regards
Sankha prasun dutta
Ambari, gnb road
Guwahati-1
Ph no-[protected]

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N

Nandita Rane

from Mumbai, Maharashtra

Jan 17, 2019

Please give me lic premium paid statement as I am not able to login.

I tried creating new user but could not allowed to create new user: It is displaying Your already register user

I tried login with email id or registered mobile number but system displays: login with your username if this is first time login in new lic site

R

Rajendrasatam

from Mumbai, Maharashtra

Jan 18, 2019

I am unable to check the status on line. I tried to open my loan account but i can not change the password and user number also OTP is sent on my old registered number so that I want to change my current mobile number

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Address: Kolkata, West Bengal, 700008

My bima bachat policy no.[protected] purchased on 7th august 2013 for 9 years term. As per policy terms i should get 15% assured survival benefits after ever three years. As per that i should get 1st assured suns on 2016. But after after several visit with submissions of several documents i have not yet received the 1st 15% sum assured survival benefits. And the 2nd assured survival benefits also going to be due on august 2019. Several visit to lic branches has also not solved the problems. Even connected the policy with bank account also so that ecs payment also can be made. The results of every visit to lic branch go assurances that shortly the amount will be paid to my account. But more than two and half years is not a short period. Please look into the matter so that i can get the 1st survival benefits.

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Jan 28, 2019

Updated by SUBHASISH CHATTERJEE In more than 10 days no action found

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T

Thokala Shekar Shekar

from Lakshettipet, Telangana

Jan 17, 2019

Sir not receve my lic Recpt

Payment ID PAXG[protected]

LIC Order Number 18656255

Payment Date and Time[protected]:51:11

Payment Thrpugh Credit / Debit cards

Payment amount (Rs.) 7062.38

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When i logged in to ebiz. Licindia.in site and verified my profile details, my gender mentioned wrongly as male. I am female. This is for my old lic policy.

Because of this gender issue i am unable to add the new policies in that login. So created a new login for new policy. Here i am unable to add my old policy since old one added to diff login.

Please let me know, how to fix this gender issue in old online login and how to bring both policies into same account in online?

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R

rajatpawan

from New Delhi, Delhi

Jan 17, 2019

I have to pay for my LIC instalment, but this is very bad experience that this is not opening, I am trying it from many days, but it is not working, very bad experience.

https://ebiz.licindia.in/D2CPM/

wrong gender update in lic policy online site - Comment #3327165 - Image #0

J

Jayesh Karia

from Vadodara, Gujarat

Jan 17, 2019

I have paid on line through lic of Rs. 5880/- against my policy no.[protected] on 8th January 2019. Still I have not receive payment receipt in my mail address or mobile . Please do need full in this matter

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Rajesh Jain is cheater. he has cheated with me. he is promiss but now he is not picking my phone. he is cheater with LIC. he is promiss below list :
1. Credit Card
2. Medical insurance
4. 15% cash back on 1st premium
5. 10% cashback on every premium after 1st premium.

1 call get from nish. and confirm by gurubani on recorded line.

I want to do get all my money return with interest.

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P

[email protected]

from Jammu, Jammu and Kashmir

Jan 15, 2019

Sir I have paid premium of Rs 5081.08 for policy No.[protected] on 09/01/2019 at 15:20 Hrs (transaction Id[protected]. However I have not received receipt of above payment. Kindly provide receipt in my email ID:[protected]@gmail.com

T

Thokala Shekar Shekar

from Lakshettipet, Telangana

Jan 16, 2019

Sir send me lic lic recept my mail [protected]@yahoo.com

Payment ID PAXG[protected]

LIC Order Number 18656255

Payment Date and Time[protected]:51:11

Payment Through Credit / Debit Cards

Payment Amount (Rs.) 7062.38

Thokala Shekar Shekar's reply, Dec 25, 2018

plz send sir lic recept [email protected]

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Address: 560064

Dear sir/Madam,
Since last few months I am not receiving my pension amount because of not submitted existence certificate to the LIC office.
I Submitted the same EXISTENCE CERTIFICATE sent the scanned copy to email [protected]@licindia.com on 25/12/2018. Till not received the pension amount to my bank account or not received the confirmation mail . kindly resolve the same as early as possible. Below is the Annuity Number for your kind information please

Annuity No-
017208 LIC PGS DELHI/011Q[protected]
017892 LIC PGS DELHI/011M[protected].

With regards,
Raveendra Kolur
[protected]
Bangalore

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महोदय जी, मैने अपना प्रिमियम 08/01/2019 को मोबाईल एप के माधयम से किया था ।मेरे बैंक अकांऊट से तो पैसा कट गया मगर मेरा प्रिमियम अदा नहीं हो पाया कृपया आप मेरा पैसा वापस करने की कृपा करे जी मेरा पता Sunil kumar. Policy no[protected]. महोदय जी यदि मेरा पैसा मेरे अकांऊट मे रिफंड हो जाता है तो मैं दवारा अपना प्रिमियम अदा कर पांऊ।कृपया आप मेरी सहायता करे मैं आप का सदा आभारी रहूंगा। Thanks.

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S

Swarit8910

from Mumbai, Maharashtra

Jan 16, 2019

My loan number[protected]

I am unable to check the status on line. I tried to change the password but it says "Email is not registered with LICHFL." & mobile number is incorrect update mobile number & email id with LICHFL.

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Address: 977

Dear sir,
I would like to inform that i have taken the policy in market plus 181 in[protected] the no. Of the policy is[protected] and date of policy is[protected].
Now i would like to know the total amount of the policy up to date. I want to be insure about my invested money, so i would like to request you to inform me about the present value of my policy,

Best regards

Binod kumar singh

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A

Abisarojini

from Chennai, Tamil Nadu

Jan 14, 2019

Kindly help on login issue since I have to take the yearly payment report for the financial year ...hak in advance please mail to [protected]@gmail.com

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Address: Chittorgarh, Rajasthan, 312001

Website: Www licindia.in

Dear sir my name rakesh KUMAR SUKHWAL my contect number [protected]
Dear sir I deposit lone 10442 /- under policy number[protected] online date of 02/01/2019 in my sbi account
Dear sir my sbi account transaction successful but lic transaction is not complete my sbi online transaction number[protected]
Dear sir please deposit my lone ammunt in lic clear of transaction lic

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S

shantilal chaplot

from Gurgaon, Haryana

Jan 10, 2019

Pension for December 18 and January 19 in Jeevan Suraksha policy no[protected] of LIC of India not credited, in spite of complaints sent

N

Navles

from Khagaria, Bihar

Jan 14, 2019

I have two lic account so please i want to delete one account.

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Address: New Delhi, Delhi

Website: www.licindia.in

One 1 jan 2019 i made a payment to for my policy number[protected] of
Amount 17774.
The first transaction was failed with a message "bill desk transaction
Failed" so i initiated a new transaction that was become successful.
The amount get debited in both the transaction. After waiting for 7
Day stranded time i contact to icici bank, as per them both the
Transaction was successful.
Request you to please check it on priority basis & revert me back the solution.

Please refer the below details for your reference:
Policy no:[protected]
Transaction number 1:[protected]Unsuccessful debited) inr 17774
Transaction number 2:[protected]Successful debited) inr 17774

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R

Rakesh Sukhwal

from Anta, Rajasthan

Jan 10, 2019

Dear sir I transaction on 02/01/2019 rs 10442/- rs in policy number[protected] for lone and transaction number[protected] dear sir my bank account transaction successful but lic transaction is not complete dear sir please help me clear my lic transaction my mo number [protected]

V

[email protected]

from Kalmeshwar, Maharashtra

Jan 11, 2019

Sir my policy no[protected] I surrender policy 19/12/2018 in nallasopara branch I went branch three time for inquiring but they are not given any satisfaction.

B

badavinay kumar reddy

from Bengaluru, Karnataka

Jan 14, 2019

LIC customer portal says "Network Error, please try again later" when trying to login.
I have to collect my premium payment receipts from the portal. But, it is down.

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Address: 600045

Hi,

I registered my LIC Policies and registration was successful, next step if I try enrolled my policy under "Corporate Portal"for Cognizant, it shows error that I m not a registered user:

"It seems that you have not yet registered yourself in our Customer Portal.
Kindly click here www.licindia.in to create Portal-ID."

But I have already registered my policies. Please let me know how to enroll it with employer.

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P

Prakash Singh Nayal

from Delhi, Delhi

Jan 11, 2019

I am facing the problem while login with your portal "We have migrated to the New Portal. It seems that there is some issue with your contact details available. Please contact [protected]@licindia.com for assistance."

B

bikramdey

Jan 14, 2019

Hi,
I am not able to log to the portal using my id and password.
My details are as follows:

Policy No:[protected]
Name: Bikram Dey
Amt:1297/-

After repeated attempt it says "this no is already registered". Please do the needful so that I can furnish my details.

Regards
Bikram Dey

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Address: 560066

Dear Sir/Madam,

I have taken a Home Loan from LIC HFL, Indra Nagar, Bangalore in the year 2016. The current Rate of Interest is 12.1% as per the records however the interest should be less than 10%. I have verified the same with other existing customers. When contacted the bank person, he is asking me for a cheque.

Due to this, my principal portion has reduced by 50% in 2018 when compared with 2017.

How do I resolve this issue without any extra payment from my end?

Thanks,
Kishore

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S

Sumathy Thangaraj

from Mumbai, Maharashtra

Jan 10, 2019

I have paid the LIC premium online (Netbanking) ICICI bank. on Jan 3rd 2019. Saw a message failed but the money is deducted. Once again I performed the payment via another transaction.

Kindly help to understand what is next with the failed transaction.

My policy number:[protected].
Amount deducted 5303.68 Rs

P

[email protected]

Jan 10, 2019

I would like to know that is LIC intentionally designed the new portal to throw us from LIC to private insurance firms.

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