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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jan 2, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 69

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C
cp28284
from Lucknow, Uttar Pradesh
Feb 8, 2019
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Address: Faizabad, Uttar Pradesh, 224001

Respected sir, i have been paid my premium amount of 16513 on 7/02/2019 through debit card for the premium of lic due on 28/02/2019, the policy no. Is[protected]. But i did not get the premium payment reciept for this payment because of an error message, that process could not be completed please retry after sometime. However the amount of 16513 has been deducted from my account. So it is kindly requested to you please provide us the reciept of above mention payment on my email id. My email id is [protected]@gmail.com.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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My father was an agent in LIC and worked for LIC for about 25 years but after his death certificate was submitted the commission has not been credited... It's a legacy for me
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Sir,
I paid premium through 'hdfc netbanking' policy no.[[protected]] amount 1035 dt 9th Feb 2019 through HDFC Net banking. Ammount is deducted from my account but receipt not received
pl.send me online receipt to my email.

did not get paid premium receipt - Comment #3348108 - Image #0
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On new portal of lic, there is no login option for registered customer. Please send my paid receipt certificate as a proof for income tax.
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I have taken home loan before 1.5 year. Till now I am not getting subsidy
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manish.kumar25's reply, Feb 5, 2019
I have taken home loan before 1.5 year. Till now I am not getting subsidy
Hi Team,

I have paid my policy premium today from lic online portal but i have not premium paid statement in mail even in portal also it is not appearing. Policy No[protected],[protected],[protected]. Please send me the same in my mail.

Thanks / Ansuk
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    G
    Gan_B
    from Navi Mumbai, Maharashtra
    Feb 8, 2019
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    Address: Panvel

    I have taken home loan from lic hfl on may 2015. That time the interest was 10.5% for 2 year fix. After 2 year later they increase by 11.75%, while market rate was around 9%. After submitting mclr they came to 9 % in 2018. But i paid interest rate more than market rate. Now again they are increasing rapidly the interest rate. Last month it was 9.6 and this month i am looking it 9.7%.

    I am thinking to switch loan to others.

    Please give me suggestion
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    User ID miss
    Reply
    Srinivas Mukkera's reply, Feb 6, 2019
    delete my present user id
    and create new user id
    Srinivas Mukkera's reply, Feb 6, 2019
    user id
    Srinivas Mukkera's reply, Feb 6, 2019
    create new user id pl
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      S
      Sushil Kumar Biswas
      from Kolkata, West Bengal
      Feb 7, 2019
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      Address: 741165

      I, Sushil Kumar Biswas of policy number[protected] have paid loan interest of Rs.5000 on 22.12.2018 through LIC apps and said amount (5000) is debited from my SBI account, Ref No. is PSBI[protected]IGAFAHKOX7. But LICI message me again for said amount (Rs.5000) as loan interest against policy number[protected]. To see this message I am very upset and anxious because l have already paid that amount. Please send me the receipt for above loan interest(Rs.5000 ) is paid by me on 22.12.2018. Why that amount again ask to me? Please do needful.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        R
        Ramandeep1935
        from Delhi, Delhi
        Feb 7, 2019
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        Address: Patiala, Punjab, 140401

        Hi, i am ramandeep singh paid the 15/02/2019 premium on 7/05/2019 but not getting payment receipt please revert as soon as possible.
        Payment information
        Payment id pur[protected]
        Lic order number 22965909
        Payment date and time[protected]:48:57
        Payment through credit / debit cards
        Payment amount (Rs.) 29675.00
        +1 photos
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          I
          ibrahimmundra
          from Hansot, Gujarat
          Feb 7, 2019
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          login problem in agent portal

          Address: Kutch, Gujarat, 370421

          Sir my lic agent portal empowerment was not opening from last 2 weeks above... I am facing great risk... I am unable to answer my policy holders about their policy due date and amount... When i open my my lic agent portal id it was showing error an error has occurred:

          Failed to compile jsp /login/disabledmerchant. Jsp
          Disabledmerchant. Jsp:18:13: this tag is not recognized.

          ^ — ^
          Disabledmerchant....
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          B
          bhmora
          Feb 7, 2019
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          worst people in the bank

          Address: Vadodara, Gujarat, 390009

          Lichfl is looting the money from the public and doing nothing, not of the executive will pick up the call no matter what the condition is, thereoffice reaching time is 9:30 am but these people arrive to office after 11 am

          They speak rudely, i am regretting my decision to had a loan with lichfl

          Rbi has reduced the rate of interest and lichfl has increased my rate of interest

          To my utter disbelief...
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          M
          Muditkamal Talwar
          from Basi, Punjab
          Feb 6, 2019
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          Address: 152002

          Sir i have lic policy no[protected] and i today ie 06/02/2019. At about 10.30am i transferred my premium of rs4423. As a renewal amount of my policy from lic direct pay on line through my wallet phone pay and my transaction is successful but u have not updated my policy amount. And no message or mail has been send for my amount confermation. So please see to it
          I shall be very much obliged
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            R
            rm2706
            from Mumbai, Maharashtra
            Feb 6, 2019
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            Address: New Delhi, Delhi, 400072

            Annuity # 011y[protected]

            Did not receive my pension of rs 8579.00 till date since 2014 (5 years).

            My bank account changed from hsbc to hdfc early 2014.
            Informed to them through registered ad letter along with the cancelled cheque of new account as per procedure.

            I want all my arrears along with interest included as the payment is held up for no fault of mine. I have written several emails on [protected]@licindia.com but haven't received any response or reply.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              B
              Balbir kaur bhatia
              from Indore, Madhya Pradesh
              Feb 5, 2019
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              Address: Indore, Madhya Pradesh, 452001
              Website: Lic Pay Direct aap

              Sir, i (Balbir kaur bhatia) does not recieve renewel premium receipt of policy no.[protected] amount of rs.6005/- which is due on 23/02/2019 transaction date: 05/02/2019 paid through online lic pay direct aap... Payment was debited imideately at the same time...

              Please provide renewel receipt on my email id : [protected]@gmail.com

              Please solve my complaint imediately...
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                G
                Gayatri Narayana Rao Vaka
                from Chirala, Andhra Pradesh
                Feb 4, 2019
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                I forgot my username and password. I tried in LIC app to reset them but even though I entered correct details of my policy number, premium amount without tax and dob details it's failed to reset the I'd and password.so how to reset my I'd and password please send an email o[censored]ser ID and password details to my mail.
                My mail is [protected]@gmail.com
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  S
                  Sravan Kumar Sane
                  from Hyderabad, Telangana
                  Feb 4, 2019
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                  life insurance corporation of india [lic] website - unable to connect to the network, please try again later

                  Address: 523333

                  Whenever i tries to login to https://ebiz.licindia.in/ getting message like unable to connect to the network, please try again later. The issue is coming from 4th feb 2019 morning. Still did not succeed.
                  Mobile app also
                  Also it takes long time to get response from website. Its not user friendly too.
                  Please help in resolving the issue as it has blocked my it submission process....
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                  R
                  Roja Sethumadhavan
                  from Bengaluru, Karnataka
                  Feb 3, 2019
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                  I had taken a housing loan of 10 lacs from LICHFL in 2009 for a tenure of 10 years on floating rate thinking that the loan will complete just after my retirement and will not be a burden. But to my utter disappointment Lichfl had extended my loan period till2021 on the bogus excuse of hike in interest rate. It is clear from different notifications of Lichfl that the interest rate had never been increased ratherreduced by them on different occasions for the existing as well as for the new customers. Lichfl has cheated an old lady like me. I had sent email complaints to the Reg Manager and Area Manager but no positive response. Don't be fooled by their false reduction of rates because their calculation of interest rates has some inherent flaw which will never be disclosed by them. Lichfl is not straight forward in their dealings. Pl beware as they don't have any concern for an old lady like me.
                  T
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  My LIC group PF is credit every 3rd month around 16th, but this time the due date being Dec'2018 is still not credited in my account.
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                    A
                    Amitabh Mendiratta
                    from Gurgaon, Haryana
                    Jan 31, 2019
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                    pension not credited for last few months

                    Address: New Delhi, Delhi, 110027

                    Dear sir/madam,

                    Since last few months i am not receiving my pension amount because of not submitted existence certificate to the lic office.
                    I submitted the same existence certificate sent the scanned copy to email [protected]@licindia.com on 25/12/2018.
                    Till not received the pension amount to my bank account or not received the confirmation mail. Kindly resolve the same as early as possible. Below is the annuity...
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                    K
                    krishnakuval
                    from Bengaluru, Karnataka
                    Jan 31, 2019
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                    Address: Bangalore, Karnataka

                    I krishna kumar t r purchased l i c policy in name of my son (Minor) kuval. K the name printed as t. K kuval kumar so please correct it to kuval. K policy no[protected] in school his name given as kuval. K i am sending photo copy of adhar card for proof please correct the name in the policy if you required any information please mail me please correct the name as soon as possible and oblige
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    My name mayur j rana
                    Duble time paymet ho gaya he by mistake.
                    Plz refund my 1 payment credit card or debit card my accont
                    Payment date
                    1/1/19 kotak bank
                    19/1/19 hdcf credit card to time pay one policy by mistake
                    My mo no [protected]
                    Lic policy no[protected]

                    correction in name - Comment #3341288 - Image #0
                    Reply
                    Mayur Rana j's reply, Feb 2, 2019
                    My name mayur j rana
                    Duble time paymet ho gaya he by mistake.
                    Plz refund my 1 payment credit card or debit card my accont
                    Payment date
                    1/1/19 kotak bank
                    19/1/19 hdcf credit card to time pay one policy by mistake
                    My mo no 8866380157
                    Lic policy no 865984826
                    While trying to open LIC India Customer portal, it's loading continuously. I've to check my next payment date so that I can pay accordingly.

                    Very disappointing experience.

                    correction in name - Comment #3343259 - Image #0
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                      G
                      Gangadharan V
                      from Delhi, Delhi
                      Jan 30, 2019
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                      non-payment of annuity claim

                      Address: 110 001

                      Sub: annuity claim in respect of v. Gangadharan, retired from
                      Fci (Employee no. S002061c & lic –id-27364)
                      Ref: i) lic master policy no. Ngsca/[protected] dt. 13/03/2018
                      Ii) hq/dcps/pension claims/ 2018 dated 13/03/2018 from
                      Fci hqrs, new delhi

                      My annuity claim alongwith 6 others were forwarded to shri mahendra bhadu, branch manager, lic p&gd dept., new delhi-. Out of the 6, most of them...
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                      R
                      Rahul Jaunpuriya
                      from Varanasi, Uttar Pradesh
                      Jan 30, 2019
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                      Address: Varanasi, Uttar Pradesh, 221201

                      There is one lic policy open as mohan patel[protected] by lic agent[protected] sri pati raj singh) on 28/12/2017 without informing about policy and policy's term and conditions.
                      When i go for pay a premium due payment of another policy, then wrong instruction given by lic agent and diposited rs.5750 in another policy which was opened as above.

                      I want to refund recovery ammont of rs.10000. By lic agent[protected] sri pati raj singh).

                      Contact no. Of agent[protected] sri pati raj singh): [protected].
                      +2 photos
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Feb 04, 2019
                      Updated by Rahul Jaunpuriya                       Please tell me status of my complain?
                      View replies
                      Please Provide Renewal premium receipt from 01/04/18 to 30/01/19

                      Policy No.[protected]
                      Name: Ashvanikumar A Verma
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                        R
                        raju gaur
                        from Lucknow, Uttar Pradesh
                        Jan 29, 2019
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                        Address: Kanpur, Uttar Pradesh, 208016

                        Hi, when lic starts online services that time only respective person only get online a/c. Now i want to deregister my wife's online account a/c and to be registered under my online a/c.

                        When trying to register her policy no under my user, it complaining the policy has already registered under another user and i am not able to delete or deactive her policy / online account.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        Kindly provide these policies premium paid certificate for the year 2018-19.
                        policy number is mentioned below:
                        Policy no.[protected]
                        Policy no.[protected]
                        Policy no.[protected]
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                          R
                          ravibalas.23
                          from Bengaluru, Karnataka
                          Jan 28, 2019
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                          Address: 621207
                          Website: www.lichousing.com

                          I have applied for loan in LIC HFL and submitted all original documents of my land and now its more than 2 months but till now I haven't got any proper response from LIC side. I have been keep on calling and sending messages but even though they are not responding for anything . Such a irresponsible customer connectivity I have ever seen in my life . I want proper response immediately or else kindly return back all my documents. I have tried contacting all levels of higher managers and even corporate offices but no one is responding to my call and also for mails .
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          View replies
                          Portal Login Problem
                          i also have problems in logging in on several times, even after entering correct user id and password
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                          Sir most respectfully my brother policy no.[protected] his DOB 01/08/1955 Sarwan Lal Meena death date 14 Nov. 2018 but lnsurance payment not received to till date or
                          Agent and branch manager not satisfied answer. Please this matter resolved and contect to my mail
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                            J
                            Jagadeesan Arumugam
                            from Chennai, Tamil Nadu
                            Jan 28, 2019
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                            Address: 600100

                            Hi team,

                            I have made the lic premium payment on last friday and it was failed in midway but the amount got deducted from my account. I have checked with bank and they said that the transaction is successful from their end.

                            Below are the details.

                            Account holder name : jagadeesan a
                            Policy number :[protected]
                            Amount deducted : 7451.90
                            +1 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            I had taken an LIC policy 3 months back but still haven't received the policy bond paper, even after repeated chasers to the agent. What should I do
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                              D
                              [email protected]
                              Jan 24, 2019
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                              Address: New Delhi, Delhi
                              Website: www.licindia.in

                              I am 80 years old and had surrendered policy no.[protected],[protected] on 26th dec 2018 at asaf ali road branch (327), new delhi &[protected] on 4th jan 2019 at daryaganj branch, new delhi in the name of devender shankar garg

                              Also policy no.[protected] &[protected] on 4th jan 2019 at daryaganj branch, new delhi in the name of my wife hem lata.

                              Till date have not received payment.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Feb 07, 2019
                              Updated by [email protected]                               If an 80 year old surrenders a policy, it is obvious that funds are required for something urgent. Why people in authority do not understand the situation ?
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