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Life Insurance Corporation of India [LIC] Complaints & Reviews

www.licindia.in
1.8
Updated: Oct 18, 2025
Complaints 6253
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2218
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4035
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Life Insurance Corporation of India [LIC] reviews & complaints page 70

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S
sumitmadaan
from Behror, Rajasthan
Jan 8, 2019
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Address: 122001
Website: ebiz.licindia.in

On 04/01/2019 i registered for premier service but for the past 6 days the status is still showing as published, but till now it shows 'required premium service registration' in premier service section, in status showing under process, as mail came on 04/01/2019 saying within 4 working days you will get confirmation mail, but till 06/01/2019, no mail has came.

So please resolve this issue. Please accept or reject the request. Please dont keep under process for so many days.
Once it is resolved i am awaiting to use the premier services. I am not able to use premier services due to this.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    S
    Shashank Janardan
    from Bengaluru, Karnataka
    Jan 7, 2019
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    website - unable to connect to the network, please try again later

    Website: ebiz.licindia.in

    Whenever i tries to login to https://ebiz.licindia.in/ getting message like unable to connect to the network, please try again later. The issue is coming from 7th jan 2019 morning. Still did not succeed.

    Also it takes long time to get response from website. Its not user friendly too.
    Please help in resolving the issue as it has blocked my it submission process....
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    P
    pradyutmondal
    from Mannarakkat, Kerala
    Jan 7, 2019
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    I am pradyut mondal. I am staying in kochi, kerala, today i have send my brother for submitting the bond with claim sign form and copy of pan card, aadhar card, bank detail, but your branch not received that paper.
    Because, they want original bank pass book.
    Any where not maintain in your form what you have send, original pass book is required. How i will show my bank pass book in original, i am staying in kochi kerala.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Old Customer Portal could not able to get link
    Reply
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      D
      Dhanalaxmi Cs
      from Bengaluru, Karnataka
      Jan 7, 2019
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      Address: Bangalore, Karnataka, 560 078
      Website: www.licindia

      7th january, 2019.
      Sir,
      I had registered lic policies of myself, my spouse & my children in lic portal. When i login to my registered portal id to pay my child premium online, the message reads no policies available. Even last month, i paid my wife's policy online but now i am unable to pay premium. There are no policies in my portal. Kindly help me? How to retrieve all my policies & pay the premium.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        V
        Vijaya Saradhi Y
        from Hubli, Karnataka
        Jan 7, 2019
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        jeevan aadhar 114

        Address: Hyderabad, Andhra Pradesh, 500062

        Jeevan aadhar policy number[protected]

        I had taken this policy and paid the premiums for 15 years, now lic says that there is no benefit nor i can surrender this policy, my handicapped son will get the benefits only i die... From this policy, after my death (Do not know when it will come), who will help my son to run around lic to get the benefits?

        This policy terms are not proper and clear. We thought lic is...
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        S
        SHAILESH KUMAR Kumar
        from Ambala, Haryana
        Jan 5, 2019
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        Address: 124507
        Website: www.navsancharsamachar.com

        Respected sir

        We have to deposit loan interest of lic bahadurgarh, when i went on window the cashier (Mie, bahadurgarh) looked and rejected due to defeced that i marked with circle.

        Kindly do some necessary action against such type of problem. And i can fill my loan interest same.

        Regards

        Shailesh kumar
        Bahadurgarh
        [protected]/ [protected]
        +1 photos
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          M
          msuryava
          from Noida, Uttar Pradesh
          Jan 4, 2019
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          Hi Team,

          My personal details on Customer portal of LIC are incorrect it is showing my gender as male and my husband gender as female .

          I have called LIC customer service helpdesk several times but issue still exists and dropped mail to [protected]@licindia.com many times however no response from them as well.

          if my issue not resolve I am going to stop using LIC policy and will make sure my friends/families/colleagues are also not using it.

          very bad service to support to solve customer queries

          Madhuri Suryavanshi
          Policy No:[protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            P
            pravin golatkar
            from Mumbai, Maharashtra
            Jan 4, 2019
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            Address: Mumbai City, Maharashtra, 400067

            With reference to my annuity no. Ls0074203.

            From lic of india p&gs deptt., new india bldg., 2nd floor,
            S. V. Road, santa cruz-west, mumbai i have so far not received annuity instalment amount against the above mentioned policy no.

            As instructed by you i have already forwarded alive certificate, copy of pan card & copy of aadhar card to your following e-mail

            Pgs. [protected]@licindia.com

            Please check and reply immediately per return e-mail

            Please note my e-mail id :- [protected]@gmail.com
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              S
              swapna173
              from Hyderabad, Telangana
              Jan 3, 2019
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              I have opted for a housing loan from Kukatpally, Telangana that got approved in Jul 2018 with EMI starting from Aug 2018.

              LIC Representative was quite irresponsible in terms of communicating the details of loan to me and short-tempered
              1) Loan amount requested vs approved. Was not communicated
              2) No details of processing fee included.
              3) Asking question on amounts reduced. He used to shout on the call and send message later indicating sorry if I spoke wrongly
              4) Last amount disbursement sms received and reflected in system but no cheque in hand. Now he indicates to my brother that approval signature is still pending.

              So now I would be paying EMI on the amount that is not even received to me?
              How is LIC operating now?

              No option on website for customer care approach. It just provides a reference but no communication via any means to the consumer.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                K
                Kasireddi Yernieswararao
                from Delhi, Delhi
                Jan 3, 2019
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                Resolved

                My name: kasireddi yernieswararao

                On 2-jan-2019, i made quarterly installment payment of rs. 3306 through icici internet banking.

                Money got deducted from bank account but while web page is redirecting to billdesk, error occured & lic installment is showing as not paid.

                In my icici transaction history it shows:
                Bil/onl/[protected]/life insur/lic_pici7062805/my lic

                Please help me in resolving this.
                +2 photos
                Jan 3, 2019
                Complaint marked as Resolved 
                Now I received receipt of success transaction through email & sms
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Jan 03, 2019
                Updated by Kasireddi Yernieswararao                 My policy no:[protected]
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                  A
                  ashwiniac
                  from Mumbai, Maharashtra
                  Jan 2, 2019
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                  Address: New Delhi, Delhi, 110058

                  My employer had a superannuation policy and when i left them in 2003, a annuity was started and

                  I have been receiving annuity for pasts 15 years for the above annuity.

                  Regarding above annuity i have not received the neft to my account since may 2017, hae sent letter in october 2018 and mail in dec 2018, but no response.
                  Request concerned officers to look into this and update status.
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    C
                    CHANDRANI PAUL
                    from Hyderabad, Telangana
                    Jan 2, 2019
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                    Address: 700110
                    Website: www.licindia.in/Corporate_MainPage.html.

                    Do I have to enroll my existing policies for the corporate employer in every year, to able tax exemption?
                    I was enrolled my policy for the financial year[protected].But for this[protected] i am unable to enroll my policy for cognizant, as the below URL is not being accessed.
                    http://www.licindia.in/Corporate_MainPage.html.

                    Please guide if there is any other way to enroll policy for the corporate employer.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    Sir, i pay LIC policy n.[protected]/- online. Amount deducted to my account but payment receipt is not come in my email id.
                    Payment I'd -PVM[protected].
                    Lic order number[protected]

                    unable to enroll policy for corporate employer(cognizant). - Comment #3313515 - Image #0
                    Reply
                    I am trying to make my online payment. On selecting any mode of online payment, and clicking on the action button, there is no response...no error message, no redirect to the bank site, nothing!!

                    I tried this multiple times. I am using Chrome and did not have this issue for payments before.
                    Reply
                    Sir,
                    Please provide me user ID and password
                    Agent code-3439616
                    Branch code -616
                    My mail Id -anand.[protected]@gmail.com
                    Reply
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                      S
                      Sumit Kumar Bisalwas
                      from Siliguri, West Bengal
                      Dec 30, 2018
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                      Address: Bhiwani, Haryana, 127021
                      Website: 9992189696

                      Sir, i satyavir singh, took lic on 28.03.2018 at bhiwani, haryana and paid one installment on same date. After a few days my lic agent died due to heart attack and i now i have no any proof in this regard. Please help me. My mobile number is [protected].
                      I think my lic installment is also due as the same are due after every six months. Please do the needful at the earliest
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      I Can Not Open My Login Portal . I Want To Pay My Lic Premium . Plz Help Me How To Open LIC Portal And How To Pay LIC Premium Online.and how to know my premium.
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                        S
                        Sheikh Ajmaluddin
                        from Mumbai, Maharashtra
                        Dec 28, 2018
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                        Address: 560035

                        Hi lic,
                        I am getting calls from lic of india for promotional work, this happens almost daily and bit annoying. A automated lady talks "namaskar ye call lic of india ki taraf se hai... And so on."

                        Can you please remove my number from your database/list?

                        Let me know if i need to contact lic by any other means

                        My number is [protected]
                        Name: ajmaluddin sheikh
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          M
                          Maganty
                          Dec 27, 2018
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                          Address: Nellore, Andhra Pradesh, 524002
                          Website: google . moicrosoft

                          I am regular user of this service for the last 10 yrs for premium payment. Last two months i am unable to pay the premium nor see the up dates. Lic will be responsible for any lack of delay in payment. We dont get any intimation for payment alert also. I strongly requeset to resolve and put old soft ware in use till they stabilise the new one. Even payment without log in is not opening —
                          I am frequent traveler and cannot carry cash. Moreover as per goi (Government of india) and banking sector rules i cannot draw the huge amounts.

                          Kishore [protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            R
                            rajmba
                            from Mumbai, Maharashtra
                            Dec 27, 2018
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                            Address: 212303
                            Website: lic

                            Sir policy no[protected] sona devi[protected] loan amount 45000 rs a/c no [protected] bank of baroda.
                            By lic give me loan[protected] neft-axisp[protected]-licallahabad 45000 rs.
                            Gross loan payable 49085 rs[protected]
                            Policy no[protected] rajkumar yadav[protected] loan amount 28000 rs a/c [protected] bank of baroda.
                            By lic give me loan[protected] neft-axisp[protected]-licallahabad 28000 rs.
                            Gross loan payable 29630 rs 10/12/2018.
                            Fraud my loan recavery if real fraud by lic than without panality not resalved.
                            Note ; resalved recavery panality one policy 20 lac rs

                            Rajkumar yadav
                            Co [protected]
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            Sir, i made an online policy payment of LIC from my RuPay debit card on 21-December-2018 but the transaction failed midway, and my bank account's balance was deducted for this failed transaction.
                            Hoping for a nice solution to the problem.
                            Reply
                            Hi,
                            After the new portal migration of lic, it's showing mismatch in gender. Instead of female it's showing male.
                            I have tried contacting lic, but it's of no use
                            Please help me correct the gender as female in my policy[protected].

                            Looking forward to the resolution of this asap.

                            Thanks,
                            Grishma Thakkar.
                            Reply
                            I have surrendered my policy at divisional office to mr. Srinivasan (crm manager). Policy no.[protected]. There is no reply or confirmation or any other proceedings for the same even after 15 days. So i request you to send the confirmation order for the above policy surrender as early as possible.
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                              S
                              Sarita Rojat
                              Dec 26, 2018
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                              Address: Mumbai City, Maharashtra, 400055
                              Website: ebiz.licindia.in

                              Recently lic site has been migrated, in new version after login, it is showing my gender as male instead of female

                              When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't add it because my profile gender is mentioned as male.

                              I tried updating profile from portal but it seems gender dropdown is disabled.
                              Site is not allowing me to add any new policy due to gender mismatch.

                              Please let me know how can i update these details.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                B
                                Babloo Kumar Tiwari
                                from Delhi, Delhi
                                Dec 26, 2018
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201305
                                Website: Correction of name in LIC Policy

                                I have purchased a policy number [[protected]] in my name, Babloo Kumar Tiwari in December 2003. But all the receipts and the policy certificate incorrectly showed by the name Bablu Kumar Tiwari. I have invested a lot of time through the agent to improve the name. I have visited the office of LIC's office near Ashok Nagar, Delhi and have submitted an application for name improvement. In addition, I have registered with the LIC Web site and have filed a complaint for that. I have not received any response from the LIC office till now. I think LIC tensions against premiums. Who is responsible for this, I do not know. But, I want a solution immediate.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Anyone got solution for correcting the gender on LIC new portal? I am also facing the same issue. No idea how to get this corrected.
                                Reply
                                As i have registered the my id in customer portal since last 3 years but from last week unable to login.

                                My Loan No.:[protected]
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                                  bala7639
                                  from Chennai, Tamil Nadu
                                  Dec 25, 2018
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                                  Address: Chennai, Tamil Nadu, 600021

                                  Iam k. Balachandar from chennai. I paid the premieum for two i. D :[protected],[protected] through upi by scanning the qr code... Amount has been debited but bill was said unsuccessfull. Kindly request to take action asap.
                                  I paid on the date :[protected] by the time 12.30pm. Total amount debited is 3442rupees.
                                  Paid it through google pay using qr code scanner. It said successfully debited but the page didn't move from billdesk and after that it got cancelled and my amount was not refunded and policy was not paid too.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    BasantMall
                                    from Gorakhpur, Uttar Pradesh
                                    Dec 24, 2018
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                                    Address: 274304

                                    Dear sir,

                                    I have submitted my subject policy with transfer application form with necessary documents to your lic international bahrain office on 23rd october 2018. Once i contacted to lic international bahrain office for update on my request, i was asked to contact lic international oman office.

                                    I am doing enough follow up but not result yet.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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