Life Insurance Corporation of India [LIC] Complaints & Reviews

When i login to lic portal, and try to add new policy, it throws an error - there is gender mismatch. On checking the personal profile i realised that the gender displayed is male instead of female. And this is non - editable field, so no way to make the correction.

Earlier the gender was correct and there was no issue in adding new policy. Probably the issue has surfaced post system migration at lic.

Kindly resolve this asap.

Hi sir,

While logging in lic app
And generating statement i am getting incorrect name as gurola rag but my correct name is rita abraham gurola because previous year there was no such name issue can you please check whether there is any technical issue. Please correct and update my name as rita abraham gurola as i have to file my tax declaration.

Refused my sickness benefit claims under ashadeep lic policy g[protected] of dr uma sankar patro indicating that ptca operation is not covered under ashadeep policy. I was undergone non-surgical procedure ptca + stenting to my heart disease on[protected] at aditya care hospital, bhubaneswar, odisha. Let me know how ptca is not be considered?
Sub: request to consider and settle the sickness benefit under the policy asha deep, policy no. G[protected] of dr. Uma sankar patro
Sir,
With due respect i dr. Umasankar patro a asha deep policy holder policy no.: g[protected] beg to state that the date of maturity of above policy was 28/11/2018 for which referring to lic sambalpur branch-ii office letter 5004/ claims/maturity benefit dated 31/08/2018, wherein i have also submitted the following all documents in original hard copies as per their requirement by speed post dated 10/10/2018 for settlement of the said policy and once again the support documents like scan copies in the prescribed claim form: ad (Cabg)-1 provided by the lic sambalpur branch-ii office (Cabg claim under asha deep policy). Wherein, the medical surgeon certificate in original, ptca report and other related photo copies in support to my treatment in 29 pages. Those soft copies were also sent through e-mail to [protected]@licindia.com with a copy to [protected]@licindia.com, [protected]@licindia.com and [protected]@licindia.com to settle final maturity and sickness benefit under my asha deep policy g[protected]. Where i have also submitted the scan copy (Soft) of the policy bond g[protected] because in their letter they have not mentioned anywhere to submit in original for settlement of maturity benefit.
I have submitted the documents related to my treatment at aditya care hpspital, bhubaneswar against “heart disease” e. G diabetes mellitus, hypertension, chronic stable angina, tmt +ve, good lv systolic function where the angiogram report was:
· lad shows: type iii vessel, 80-90% stenosis at mid segment (Blockage),
· cath diagnosis: cad-lad-90%, om-40% plvb (Rca)-70%, coronary cemaral fistula from lca to pa.
· cath advice was #ptca + stenting to mid lad and medical management to continue.
· ptca report was:
· indication : chronic stable angina
· lesion : mid lad
· result : satisfactory
· post ptca vessel status : timi iii flow, no residual lesions
· complication : nil
Angiogram:
· a coronary angiogram is a procedure that uses x-ray imaging to see your heart’s blood vessels. The test is generally done to see if there’s restriction in blood flow going to heart. Coronary angiograms are part of general group of procedures known as heart (Cardiac) catheterizations. Cardiac catheterization procedures can both diagnose and treat heart and blood vessel conditions. Dye will be injected into the body (Heart) to highlight blood flow through the arteries. This helps to see any blockages in the blood vessels that lead to heart.
Ptca :
· (Percutaneous transluminal coronary angioplasty is a minimally invasive procedure to open up block coronary arteries, allowing blood circulate un-obstructed to the heart muscle. …. Next, a long narrow tube called diagnostic catheter is advanced through the introducer over the guide wire, in to the blood vessel.
· “baloon angioplasty of the coronary artery, or percutaneous transluminal coronary angioplasty, was introduced in the late 1970’s. Ptca is a non-surgical procedure that relieves narrowing or blocking and obstruction of the arteries to the muscle of the heart (Coronary arteries)”
Stenting:
· a coronary artery stent is a small, metal mesh tube that expands inside a coronary artery. A stent is often placed during or immediately after angioplasty. It helps prevent the artery from closing up again. A drug-eluting stent has medicine embedded in it helps prevent the artery from closing in the long term.

It is here to inform you that i was undergone my above treatment on 24th october 2015. I have requested to release the medi-claim benefit on 25.11.2015 and the claim form with other related papers were submitted to the lic, sambalpur in the year 2016 referring to their letter sd/claims/sbo ii-17 dated 12.07.2016 of divisional office by hand but it is unfortunate to indicate here that they have not taken any steps towards the settlement of my sickness benefit under asha deep and on enquiry it was learnt that those documents were missed in their office and once again those were submitted as mentioned above on 10th october 2018 through speed post and e-mail. The original policy was submitted on 14th january 2019 for early settlement.
On so many requests through e-mail and over telephone the matter was taken to the claims department of lic; on 22.10.2018 vide their ref. Letter no. Sbo ii/5004/claims. Now vide their ref. Letter no. Sbo ii/5004/claims/aao dated. 20.12.2018 the branch manager lic sambalpur branch office-ii sambalpur has intimated that the claim was referred to their divisional office, claims department for consideration. On reply vide ref. Sd/claims/ dated. 13.12.2018 of divisional office. “jeevan prakash” they have replied that “as per the advise of our dmr, the operation (Ptca) is not covered under the asha deep sickness benefit claim. Hence we are returning herewith the documents 29 pages that you have submitted at our end”.
It is here to mentioned that due to late in taking the final decision on sickness benefit under operation (Ptca) of self for heart disease under the said asha deep policy the settlement of maturity benefit is also laying delayed at their end for which i am loosing the interest on my financial benefits since from 28/11/2018 till the date of final settlement. Hence i am hereby claiming the said interests to be awarded to me at time of the settlement.

The documents and information submitted by me earlier are as bellows;
1. A dully field format covering 11 points as per you have mentioned
2. Self attested photo copy of aadhaar card
3. Self attested photo copy of pan card
4. Cancelled cheque leaf where the account holder is mentioned
5. Photo copy of first page of the bank pass book with the name, account number, ifc code etc.
6. Original money receipt for rs. 1, 17, 498.00 (Rupees one lakh seventeen thousand four hundred ninety eight) only with a detailed statement affixed with a revenue stamp of re. 1 along with self and two gazetted officers signature with seal in original as per your format.
7. Request letter to settle the claim,
8. Photo copy of letter no. Sd/claims/sbo ii-17
9. Photo copy of cbga claim under asha deep policy no. G[protected] pages)
10. Photo copy of ptca report (2 pages)
11. Photo copy of echo cardiographic report
12. Photo copy of discharge summery etc.

It is here to mention that once again the crm sambalpur, lic of india was requested to reconsider my case under sickness benefits on 3rd january 2019 through e-mail and was also sent to claims. [protected]@licindia.com for consideration. But till yet no communications have been received from them.

Prayer :
Ptca :
· (Percutaneous transluminal coronary angioplasty) is a minimally invasive procedure to open up block coronary arteries, allowing blood circulate un-obstructed to the heart muscle. …. Next, a long narrow tube called diagnostic catheter is advanced through the introducer over the guide wire, in to the blood vessel.
· “baloon angioplasty of the coronary artery, or percutaneous transluminal coronary angioplasty, was introduced in the late 1970’s. Ptca is a non-surgical procedure that relieves narrowing or blocking and obstruction of the arteries to the muscle of the heart (Coronary arteries)”
Stenting:
· a coronary artery stent is a small, metal mesh tube that expands inside a coronary artery. A stent is often placed during or immediately after angioplasty. It helps prevent the artery from closing up again. A drug-eluting stent has medicine embedded in it helps prevent the artery from closing in the long term.

From the above ptca is one of the non-surgical procedure that relieves narrowing or blocking and obstruction of the arteries to the muscle of the heart (Coronary arteries)
A stent is often placed during or immediately after angioplasty. It helps prevent the artery from closing up again. A drug-eluting stent has medicine embedded in it helps prevent the artery from closing in the long term.
· hence i would therefore request to consider my heart disease treatment under ptca (Percutaneous transluminal coronary angioplasty) a non-surgical procedure that relieves narrowing or blocking and obstruction of the arteries to the muscle of the heart (Coronary arteries)
· and necessary orders may be passed to the divisional office, “ jeevan prakash” ainthapali sambalpur-768004 and manager claims department to settle the sickness benefit and maturity benefit along with interest under asha deep policy g[protected] in favour of dr. Uma sankar patro.

This is for your kind information and necessary action.
With regards yours faithfully

When i am trying to register in new user it shows account already exists.
Though i did not register it is showing account already exists.

While trying to check in forgot user name shows incorrect loan no.
So i am unable to download home loan statement

Please help

Pfa

Regards
Naveen nadipelli
[protected]@gmail.com

I have made the premium payment on 7th dec 2018 which has reflected in my lic premium. However i am not able to dowload the receipt which i need to submit in income tax portal.
Also, site is quite unstable and in every login, site shows different dates in premium paid statement.
For example, if i select[protected], sometimes, site shows 2017 statement to download which is not a valid statement at all.
Lic portal returns "unable to connect the service, please try again later" error everytime.

I deposited my premium of rs. 4259.74 online on 1/12/18 via my a/c no [protected] ubi for my policy no[protected]. But branch shows that premium is not yet paid. It was deducted twice and one was refunded in few minutes. No receipt was generated and was not send by them in my email id. Please do the needful. No help was received from branch ph 2 mohali punjab. It is not expected from such a reputed company. Thanks.

Sir

My policy number[protected], SB due on 19/01/2019, But still the cashback not credited to my account .

Regarding this issue previously I intimate to LIC portal and email.
BUT LIC said it already paid but Still it is not credited to my account.

I request them to Please see and check the account number [protected] which already enrolled with LICI.

You may see the attachments Reply from LICI Where Clearly Mentioned MY ALL Policies are successfully linked with NEFT Mandate .

Hi,
I have two times visited the offices of lic.
From it department to customer service but they are not able to do any help.
Mail has been written many times in [protected]@licindia.com but no reply.
They all are just like withdrawing there salary in free of cost. Who is monitor the mail. Even i have escalate the mail to senior mail id but no reply receive from any one in mail.
My mail id is : khan. [protected]@gmail.com

I had paid amount of rs 20317 towards the policy no :[protected] twice on mistakenly once on 13-dec-2018 vide transction details as
Payment id :paxg[protected] and
Lic order number 17808401
Payment date and time[protected]:42:28
Payment through credit / debit cards
Payment amount (Rs.) 20317.00

And again paid through my other hdfc credit card on 07-jan-2019 vide transaction detail as spay[protected] lic of ind txhc6473 for an amount 20317. So please revert the 2nd paid amount, as this a was redundant.
Following are my details.

Name:- mangalapurapu siva nageshu babu
Policy no:[protected]
Policy amount :-20317.00
Mailid:-msn. [protected]@gmail.com
Mobile no:- [protected]

Respect sir/madam
Mai lic agent hu. Mera agency code 01655/22q hai maine apni agency transfer bo ranikhet 22q se bo ramnagar 24b mai.. Lekin month november 2018 mera commison nahi aaya hai or july 2018 se mera bonus bhi mere saving account mai nhi aaya hai.. Sirf mail aati hai lekin paise mere khate mai nahi aate hai.. Maine iski jankari branch manager or programer sir ko di. Lekin abhi tak koi karywahi nhi hui hai maine 27 policy bhi kari hai please sir apki help chahiye...
Padma datt agency code 01655/22q
Mail. [protected]@gmail.com
Village dhura post chamkana tahsil salt disstt almora u. K

I have couriered life certificate (Policy number[protected] in name of sunila bajaj) for year[protected] vide dtdc courier numberz85659032 on 24th december 2018 along with my husband life certificate. Where as life certificate of my husband (Policy no.[protected] has been received and acknowledged, my life certificate (Policy no.[protected] in name of sunila bajaj) has not been received — the both life certificates were sent in same courier along with common covering letter. The life certificate must be lying there in office along with my husband tk bajaj life certificate. Please search and acknowledgement of receiving and credit the overdue annuity amount
Regards
Sunila bajaj
Policy no.[protected]
R/o. R/850, new rajider nagar, new delhi
M: [protected]
Email: [protected]@yahoo.com

Please delete my spouse enrolled policy under user email [protected]@gmail.com
Dear sir,

For sake of simplicity, we would like to enroll her policy under my user id 372. [protected]@gmail.com this will help us to easily check the premium calendar & pay the premium on time. Currently i am unable to add her policy under my used id as it says policy is already enrolled under another user id. Can you please help us to delete the enrolled policy no.[protected]?

User id: [protected]@gmail.com

Policy holder: punam kumari

Policy number:[protected]Money-back policy 75)

Quarterly policy amount: 4826
Dob: 05/08/1988

I could not able register/add my policy into my online portal as the online portal is repeatedly showing that my policy number is incorrect, whereas i have entered the policy number correctly.

Policy detail is given below

Policy no[protected]
Name of policy holder - sankha prasun dutta

Kindly look into the matter so that i can add my policy into my online portal or necessary online
Payment.

Thanks & regards
Sankha prasun dutta
Ambari, gnb road
Guwahati-1
Ph no-[protected]

My bima bachat policy no.[protected] purchased on 7th august 2013 for 9 years term. As per policy terms i should get 15% assured survival benefits after ever three years. As per that i should get 1st assured suns on 2016. But after after several visit with submissions of several documents i have not yet received the 1st 15% sum assured survival benefits. And the 2nd assured survival benefits also going to be due on august 2019. Several visit to lic branches has also not solved the problems. Even connected the policy with bank account also so that ecs payment also can be made. The results of every visit to lic branch go assurances that shortly the amount will be paid to my account. But more than two and half years is not a short period. Please look into the matter so that i can get the 1st survival benefits.

When i logged in to ebiz. Licindia.in site and verified my profile details, my gender mentioned wrongly as male. I am female. This is for my old lic policy.

Because of this gender issue i am unable to add the new policies in that login. So created a new login for new policy. Here i am unable to add my old policy since old one added to diff login.

Please let me know, how to fix this gender issue in old online login and how to bring both policies into same account in online?

Rajesh Jain is cheater. he has cheated with me. he is promiss but now he is not picking my phone. he is cheater with LIC. he is promiss below list :
1. Credit Card
2. Medical insurance
4. 15% cash back on 1st premium
5. 10% cashback on every premium after 1st premium.

1 call get from nish. and confirm by gurubani on recorded line.

I want to do get all my money return with interest.

Dear sir/Madam,
Since last few months I am not receiving my pension amount because of not submitted existence certificate to the LIC office.
I Submitted the same EXISTENCE CERTIFICATE sent the scanned copy to email [protected]@licindia.com on 25/12/2018. Till not received the pension amount to my bank account or not received the confirmation mail . kindly resolve the same as early as possible. Below is the Annuity Number for your kind information please

Annuity No-
017208 LIC PGS DELHI/011Q[protected]
017892 LIC PGS DELHI/011M[protected].

With regards,
Raveendra Kolur
[protected]
Bangalore

महोदय जी, मैने अपना प्रिमियम 08/01/2019 को मोबाईल एप के माधयम से किया था ।मेरे बैंक अकांऊट से तो पैसा कट गया मगर मेरा प्रिमियम अदा नहीं हो पाया कृपया आप मेरा पैसा वापस करने की कृपा करे जी मेरा पता Sunil kumar. Policy no[protected]. महोदय जी यदि मेरा पैसा मेरे अकांऊट मे रिफंड हो जाता है तो मैं दवारा अपना प्रिमियम अदा कर पांऊ।कृपया आप मेरी सहायता करे मैं आप का सदा आभारी रहूंगा। Thanks.

Dear sir,
I would like to inform that i have taken the policy in market plus 181 in[protected] the no. Of the policy is[protected] and date of policy is[protected].
Now i would like to know the total amount of the policy up to date. I want to be insure about my invested money, so i would like to request you to inform me about the present value of my policy,

Best regards

Binod kumar singh

Dear sir my name rakesh KUMAR SUKHWAL my contect number [protected]
Dear sir I deposit lone 10442 /- under policy number[protected] online date of 02/01/2019 in my sbi account
Dear sir my sbi account transaction successful but lic transaction is not complete my sbi online transaction number[protected]
Dear sir please deposit my lone ammunt in lic clear of transaction lic