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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 71

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R
reenathakur116
from Patna, Bihar
Dec 22, 2018
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Address: Patna, Bihar, 800020

- forwarded message —
From: arun kumar
To: [protected]@licindia.com ; [protected]@licindia.com ; health. [protected]@licindia.com
Sent: monday, december 3, 2018, 6:50:09 pm gmt+5:30
Subject: claim of my policy no[protected]

Dear sir,
Rerefrence to my below mentioned correspondence sent to you and several my visit to

Your patna branch, my issue are still unsolved.
I explain several time that for the policy i went for operation which was not related with the claims submitted by her.

Both operation was different, one was from upper obdemen where as second was lower.

I am really fed up with the follow up with patna branch, every time we are getting the reply that this isuue is in pending for meeting /
I do not know when the meeting will be help and i will get settement of my claims.
I lost my confident on lic.
May i once again request you to go throug my entire below mention mail and do the justice with me.
Regards
Reena thakur
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    R
    reenathakur116
    from Patna, Bihar
    Dec 22, 2018
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    Address: Patna, Bihar, 800020

    From :-
    Reena thakur
    W/o arun kumar thakur
    102 bhaskar enclave,
    Dwarikapuri, road no — 1,
    Hanumannagar, kankarbagh,
    Patna-800020 m-[protected]
    Email - [protected]@yahoo.com

    To,
    Dr. K. Tejaswi,
    Lic of india, patna –[h051]
    Patna-1
    Subject :-claim of my policy no[protected] and your letter no-lic/tpaname dt 7th november 15 for rejection.

    Dear sir,
    Reference to aforesaid subject, i would like to confirm followings-
    · # i have parched aforesaid policy on 04.02.2012 about 3year 8 month back.
    · #the disease detected only six month back before operation.
    · # i have admitted in hospital on 4th september 2015.
    · # i have submitted all documents, as asked?
    I have failed to understand, why my claims has been setteled till now?
    Please look into the matter and approve my claims.
    Thanks
    Reena thakur


    Lic customer zone
    Bsfc building, 1st floor,
    Near all india radio,
    Fraser road,
    Patna -800001
    Ivrs :[protected] or[protected],
    Phone no.[protected]
    E-mail : [protected]@licindia.com
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Sir my policy number[protected] I have paid premium on 19 12 2018.but receipt could not found. Please do needful so I can download the receipt.
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      A
      AMBADAS PATIL
      from Nashik, Maharashtra
      Dec 21, 2018
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      Dear sir/madam

      I, ambadas pirchand patil i work as agent of lic of india with agency code 02577967 development officer code 96037. Licence number [protected]
      Connected to amalner (967) branch. I need lic agent id and password of agent portal. Please send portal id and password to my e mail id:
      [protected]@gmail.com.
      Please do needful.

      Thank you, sir...
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        J
        Jasbeer Rathor
        from Narwana, Haryana
        Dec 21, 2018
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        Address: 140126

        Dear sir,

        I own a insurance policy bearing no.[protected] on dated 28th december 2002 for a sum of amount 2.0 lacs for period of 16 years with yearly instalment of 12604/-. Now my policy will going to matured on 28th of this month i. E. On 28/12/2018. I have received letter from your gharshankar (Pb) branch for completion of neft documents which i have sent already. But my concern is when i own a policy i was committed by concerned officer that your matured amount is in between 4.5 to 5.0 lacs. Now i have received a letter where which final amount is considerably very less i. E. 3.48 lacs. This is the 2nd case in which i have received the amount is very less as committed by lic. This is the matter of concern to your institution also where officers commit false information to customers to meet their targets and finally we feel cheated.

        No one picked my phone in gharshankar branch ([protected]) and helpline as well. No reply also from [protected]@licindia.com and 'crm. [protected]@licindia.com'

        I shall be glad if you look into it and do the needful at the earliest.

        Best regards,

        Jasbeer singh rathor
        Policy no.[protected]
        H. No. 87, shiwalik avenue, ph-2
        Naya nangal, ropar, 140126 (Pb)
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        I am unable to enroll for Employer- Cognizant.
        It shows that "you are not a registered user".
        I am a registered user. Kindly help
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          C
          CHANDRASHEKAR M S
          from Bengaluru, Karnataka
          Dec 19, 2018
          Resolved
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          Resolved

          Address: Bangalore, Karnataka
          Website: ebiz.licindia.in/D2CPM/#ServiceRegistration

          I want to take a loan from LIC under my policy.in portal it shows premium service registration is mandatory for loan application. So i applied for premium service registration and uploaded my documents. Daily i checked whether they accepted/rejected my service registration, after so many days now the status of my application changed to request expired. They neither approved nor rejected my request and let it be expired. I had wasted so much time to check the status of application daily.

          In addition to that I had a phone conversation with Bangalore Customer zone[protected] &[protected] & Mumbai help line number[protected] which I had not received proper resolution. All customer care executives are not well trained where they doesn't know what to respond for the query.

          And also I send many emails to [protected]@licindia.com & [protected]@licindia.com where I didn't received not even single response from them.
          +4 photos
          Dec 26, 2018
          Complaint marked as Resolved 
          I was keep on doing follow over the phone with Customer Zone phone numbers. Finally they informed it will be validated once system issue is resolved.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Dec 19, 2018
          Updated by CHANDRASHEKAR M S
          Just to update that my policy number[protected]
          Dec 26, 2018
          Updated by CHANDRASHEKAR M S
          Resolved
          I am facing the problem to log in my loan acct as new user. When I put my details, the msg display 'user acct is already exists !'. Whereas I never open this acct. Pl help me to reach my acct. My emal I'd is [protected]@gmail.com.
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            N
            Narayana Katakota
            from Pune, Maharashtra
            Dec 17, 2018
            Resolved
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            Resolved

            I want to take a loan from lic under my policy.in portal it shows premium service registration is mandatory for loan application. So i applied for premium service registration and uploaded my documents. Daily i checked whether they accepted/rejected my service registration, after so many days now the status of my application changed to request expired. They neither approved nor rejected my request and let it be expired. I had wasted so much time to check the status of applicatiob daily.
            +3 photos
            Dec 17, 2018
            Complaint marked as Resolved 
            They've send me the helpline mail ID to suport and if it is still not resolved they've given regional head contact details to escalate the issue.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Worked 85 days in1990 to 1991 in Lic but still not appointed
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              R
              from Mumbai, Maharashtra
              Dec 15, 2018
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              Address: 400097
              Website: www.licindia.in

              I being a senior citizen with my pension money have invested and secure my life with lic policy details as below
              Policy number[protected]
              Branch :89c (Borivali)
              Sum assured 250000
              Perineum :1200 monthly

              After10 year the maturity benefits received was only rs.41449/ -
              Against the perineum paid. I paid rs.1200 p, m that is 1200 x12x 10
              =144000 is the total amount i paid in 10 yrs as principal and just
              To remind you this was my pension money was invested in the trusted
              Name lic

              I hold lic responsible if any think happen to me due to this financial
              Loss / loot/ fraud or even cheating to my hard earned money and has
              Completely lost faith and feel like giving up my life post visiting to
              Branch the gental man with arrogant face said its an mistake this
              Policy is not for sr, citizen strange till 10 yrs no intimation from
              Lic.

              A dipressed and looted policy holder
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Most of the time website will not open, in one year it opened only once. What is the point of having a website which is not functional? please close it or ask other companies to operate your website, you guys are unfit to maintain a website, wonder how you manage policies!!!.

              lic policy 893639033 maturity benefit - Comment #3300632 - Image #0
              I wont to deactivate my user ID DIPENHPATEL FOR POLICY NUMBER[protected].
              I hold a LIC policy #[protected] which I am unable to link in my online portal since it gives the error for gender mismatch. My gender in the profile is correct (female), and I also have 2 other policies already attached. This new policy is the only issue.
              I am unable to login registration.it shows loan number already registered.my loan account number is[protected].please let me know how to login
              Every time I am browsing the LICHFL site for customer login, it is not working waiting for hours and hours.
              I want download statement and interest certificate, but it is unable to login upon inputting correct uid and password. Please help me. My reference LA is [protected], email id: [protected]@gmail.com
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                21vaibhav12
                from Pune, Maharashtra
                Dec 15, 2018
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                Address: Thane, Maharashtra, 400615
                Website: customer.lichousing.com/login.php

                Respected sir/madam,

                My name is vaibhav s. Bendale. My lic hfl loan account no is[protected].
                I pay my loan premium via customer portal every month. However, the customer portal website is not working from few days and so i am unable to login. Today i got below sms,

                Lnno[protected] dues unpaid from 12/2018 of rs.37450 pay immediately last date 16/12/2018 if paid already please furnish details contact thane office tel25398324/santosh. [protected]@lichousing.com between 11 am to 5 pm

                So i called almost 25-30 times on 25398324, 25392663, 25436421 including [protected]. All numbers are ringing but no one is answering. Sometimes even the phone is cut down without answering as always as per my previous experience.

                Please contact me immediately as i need to pay the emi today itself or guide me to escalate the complaint to higher management.

                Regards,
                Vaibhav s. Bendale
                [protected]
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Sir,
                I paid premium through ICICI Bank online
                policy no.[protected] amount rs 7609.44
                dt 6th December 2018.

                pl.send me online receipt to my [protected]@yahhoo.co.in or update in online receipt.
                I want to pay the housing loan through online banking by NEFT from Indian bank. Kindly let me know the procedure for doing the payment so that I need not go to the LIC HFL each time for payment.
                Poor site performance for online payment of my EMI for Home Loan a/ c no.[protected]

                I was / am trying to make online payment for my housing loan, but your site is so badly performing since last week. I unable to login also to my account.

                Kindly check at your end to avoid delays and extra additional charges for not paying EMI in time.
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                  N
                  nmrao41
                  Dec 15, 2018
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                  I am unable to log in with all currect details. My account number is 19217112
                  And password already saved and another input i am putting as i see from the instructions, but still i am able to enter into the site. The working symbool line corcle go on working and this is waht is happening for the last 10 days. If the website is under maintanance then it should be informed to us as we do not want to pay interest unnecessarlily.
                  N. Murali rao
                  [protected]@gmail.com
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  HI,

                  MY LIC receipt not received or generated in LIC site for this financial year, for the premium i have paid quarterly

                  Please Provide it ASAP.

                  Policy #[protected]
                  Not appointed me in Lic but worked temporary 85 days in Lic still not appointed
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                    P
                    pmrs 2347
                    from Bengaluru, Karnataka
                    Dec 14, 2018
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                    Address: 563125

                    I am an agent of lic of india and my working branch is 61r karnataka chikkaballapura disrtct chintamani branch. I have a agents portal valid id and password but i am unable to operate my portal login. This is complete some system error of lic. I made all efforts from my side and also mailing to [protected]@licindia.com many times but no single response received by [protected]@licindia.com. I requested you to please help me for the same as earliest possible. Thanking you.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      S
                      sholavandan
                      from Bengaluru, Karnataka
                      Dec 14, 2018
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                      Address: Chennai, Tamil Nadu

                      I was receiving rs 1260/month and
                      Rs 941/one in three moths up to
                      July, 2018 and have not received from august, 2018. Details are as given below
                      1) sundaram clayton
                      Annuity number : 12700
                      Pension amount : 1260/month
                      2) s&s power switch gear
                      Annuity number : 11766
                      Pension amount : 941/once in three months
                      N. Jayasankar
                      Email : [protected]@yahoo.com
                      Mobile : [protected]
                      Ph: [protected]
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        Periyanan Muthiah
                        from Teni, Tamil Nadu
                        Dec 13, 2018
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                        Address: Chennai, Tamil Nadu, 600100

                        I am holder of lic pension policy number.[protected]. And submitted life certificate to the manager at your lic velacherry branch office during 1st week of november 2018. But unfortunately it was not updated in your system on time. Consequently my monthly pension of rs.612.00 not credited to my sb account with ib pallikaranai.
                        Will you please release my pension right now by updating my life certificate in your records.
                        My cell number is [protected].
                        My email id id [protected]@hotmail.com
                        Please do send me a reply urgently. Thanks
                        Periyanan m
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          Gajanan Bhusare
                          from Mumbai, Maharashtra
                          Dec 13, 2018
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                          Address: Parbhani, Maharashtra, 411023

                          I surrender one policy in dec 2014. The surrender cost of policy rs. 25275.
                          Lic paid me rs. 10, 129 and balance amount not paid. Agent and co buy new policy of remaining balance amount without informing me.
                          I followup branch, but nobody response. Branch cut my phone and nobody talk in branch.
                          After so much complaints parbhani branch accept to pay balance amount. But still since 4 years, i not get balance payment.
                          I send mail to officers and zonal manager, but they ignore the mail.
                          I live in pune so can not visit parbhani branch.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            radhika solanki
                            from Mumbai, Maharashtra
                            Dec 12, 2018
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                            I am customer of lic of india pali mandia road branch branch code 323. I have submitted documents relating to surrender of policy dt 27 april 2018. But till today i have not received credit proceeding of the policy.
                            I have communicated the said issue to branch and also to jodhpur customer zone via email and telephonic conversation for so many times. I am currently living in pune it is not possible for me to regularly go to said branch and take follow up. But due to no response from said branch, i had visited the said branch by travelling from pune only for this purpose but as usual no one is giving satisfactory answer. So i have submitted the written complaint dt 18 august 2018.
                            There is no movement from branch. No one giving satisfactory answer.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              Anand Tamariya
                              from Bengaluru, Karnataka
                              Dec 7, 2018
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                              This is with regards to group policy no: 507897 (Annuity no. 061y[protected]). I've not received any payment this year (2018). Can you please let me know the details of the payments made or when will i receive the same? I have tried mailing at [protected]@licindia.com but have not received any response. Also the website doesn't list any customer care number for support on group schemes.

                              Thanks,
                              Anand tamariya
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Enquirery counter is not working bhiwani lic service nd not action subhash ji is very
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                                Pradeep_696
                                Dec 6, 2018
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                                Address: 560103

                                Lic housing finance increases rate of interest for existing customers with out any notice. For colling emi they will send a remainder a week advance, why not they send an sms that roi got updated? Being a goi company doing this kind of cheating is very worst of its part. With out any notice increased roi from 9.2 to 9.6% even rbi does nt increase roi in recent days.
                                Hope higher authorities will look it to this issue. Its a big burden for middle class people like us.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                User id and password forgot for LIP no.[protected] &[protected] and I have another one policy no.[protected] which is already registered with different user id. please help. My email Id is [protected]@hotmail.com
                                prafulmhatre's reply, Dec 6, 2018
                                please help me to recover my user id and password for first two lic policty i.e. LIP no. 903361622 & 903421775.
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                                  prafulmhatre
                                  from Mumbai, Maharashtra
                                  Dec 12, 2018
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                                  Address: Thane, Maharashtra, 401303

                                  Sirs,

                                  Please note that I have three LIC Policy as following.
                                  [protected]
                                  [protected]
                                  [protected]

                                  I have registered 3 rd numbers policy i.e 89156993 in your Lic Portal and I got have User Id & Password also.

                                  When I want to add first 2 Lic Policy i.e.[protected] &[protected] with same user Id (i.e registered with Lic Policy no.[protected] message comes as these policy is registered with different user id and that user id i forgot, can you help me to retrieve my user id for first 2 policy.

                                  With best regards
                                  praful mhatre
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Dec 12, 2018
                                  Updated by prafulmhatre
                                  Sirs,

                                  Please note that I have three LIC Policy as following.
                                  [protected]
                                  [protected]
                                  [protected]

                                  I have registered 3 rd numbers policy i.e 89156993 in your Lic Portal and I got have User Id & Password also.

                                  When I want to add first 2 Lic Policy i.e.[protected] &[protected] with same user Id (i.e registered with Lic Policy no.[protected] message comes as these policy is registered with different user id and that user id i forgot, can you help me to retrieve my user id for first 2 policy.

                                  With best regards
                                  praful mhatre
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                                    prasanthvutla
                                    Dec 6, 2018
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                                    Hi lic team,
                                    Am holding lic policy number:[protected]
                                    Name: k. Rajeswari
                                    Instalment premium
                                    ₹ 12, 010.00

                                    I have been paid the premium renewal in the month of november [protected]@ tirupathi, andhra pradesh location
                                    But, i had some standing instructions/auto pay enabled in "american express" epay account.
                                    Which has been inititated the premium payment one more time today - 06/12/2018

                                    Can you please help me out in cancelling the duplicate/2nd payment details to refunded/cancelled..
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Sir my amount cut in my account but lic payment not done I am lic payment by axis pay upi transaction is successfully but lic payment not done
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                                      NagarajPrakash
                                      from Bengaluru, Karnataka
                                      Dec 6, 2018
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                                      Address: 560064

                                      Hello all,

                                      I am trying to update my policy in the corporate portal via link ""http://customer.onlinelic.in/cbv/" before it was showing first you need to register as a customer which i already did but it failed to identify. Now today when i check the same link the whole page is differed and i no where get the form to fill and submit for corporate employer details.

                                      I am not sure what is the right way, kindly help. My email id nagraj. [protected]@gmail.com

                                      Regards,
                                      Nagaraj p.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        I have sent several mails to [protected]@licindia.com for login issues, still i haven't received any solution.

                                        It throws below error when trying to login
                                        "the entered userid does not match with our records. Please try again."
                                        But when trying to register it says policy already registered

                                        Its not allowing to register/change password/login. Please help me. I am not able to download the receipt either to submit my it proof's

                                        Policy #[protected]
                                        Policy holder name: sravanthi rayavarapu
                                        Premium amount : 13077 (Halfyearly)
                                        Mail id: praveen. [protected]@yahoo.com
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Dec 06, 2018
                                        Updated by [email protected]
                                        While logging in its throwing below error when trying to login with Policy #

                                        We have migrated to the New Portal. It seems that there is some issue with your contact details available. Please
                                        contact [protected]@licindia.com for assistance.
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