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Life Insurance Corporation of India [LIC] Complaints & Reviews

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1.8
Updated: May 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 71

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P
Padma Datt
from Bageshwar, Uttarakhand
Jan 19, 2019
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Address: 263676
Website: www.ilcofinda

Respect sir/madam
Mai lic agent hu. Mera agency code 01655/22q hai maine apni agency transfer bo ranikhet 22q se bo ramnagar 24b mai.. Lekin month november 2018 mera commison nahi aaya hai or july 2018 se mera bonus bhi mere saving account mai nhi aaya hai.. Sirf mail aati hai lekin paise mere khate mai nahi aate hai.. Maine iski jankari branch manager or programer sir ko di. Lekin abhi tak koi karywahi nhi hui hai maine 27 policy bhi kari hai please sir apki help chahiye...
Padma datt agency code 01655/22q
Mail. [protected]@gmail.com
Village dhura post chamkana tahsil salt disstt almora u. K
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    T
    Tkbajaj
    from Amroha, Uttar Pradesh
    Jan 18, 2019
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    Address: New Delhi, Delhi, 110060

    I have couriered life certificate (Policy number[protected] in name of sunila bajaj) for year[protected] vide dtdc courier numberz85659032 on 24th december 2018 along with my husband life certificate. Where as life certificate of my husband (Policy no.[protected] has been received and acknowledged, my life certificate (Policy no.[protected] in name of sunila bajaj) has not been received — the both life certificates were sent in same courier along with common covering letter. The life certificate must be lying there in office along with my husband tk bajaj life certificate. Please search and acknowledgement of receiving and credit the overdue annuity amount
    Regards
    Sunila bajaj
    Policy no.[protected]
    R/o. R/850, new rajider nagar, new delhi
    M: [protected]
    Email: [protected]@yahoo.com
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    View replies
    Hi,

    I registered my lic policies and registration was successful, next step if i try enrolled my policy under "http://customer.onlinelic.in/cbv/"for cognizant, it shows error that Requested page not found

    And I could not find "Enroll for Employer" option in this portal.Please help.
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      S
      Simon Kachhap
      from Kolkata, West Bengal
      Jan 17, 2019
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      Address: East Singhbhum, Jharkhand, 831018
      Website: ebiz.licindia.in

      Please delete my spouse enrolled policy under user email [protected]@gmail.com
      Dear sir,

      For sake of simplicity, we would like to enroll her policy under my user id 372. [protected]@gmail.com this will help us to easily check the premium calendar & pay the premium on time. Currently i am unable to add her policy under my used id as it says policy is already enrolled under another user id. Can you please help us to delete the enrolled policy no.[protected]?

      User id: [protected]@gmail.com

      Policy holder: punam kumari

      Policy number:[protected]Money-back policy 75)

      Quarterly policy amount: 4826
      Dob: 05/08/1988
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      View replies
      Sir my LIC no[protected], open on 2002, but till date I have not received bond paper, sir please help me about bond paper
      Reply
      My lic no.[protected] is registerd on old porta lbut i can not open is on any portal so please rectify this problem
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        S
        Sankha Dutta
        from Chandigarh, Chandigarh
        Jan 16, 2019
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        Address: Kamrup Metropolitan, Assam, 781001
        Website: www.licindia.in/Home/Pay-Premium-Online

        I could not able register/add my policy into my online portal as the online portal is repeatedly showing that my policy number is incorrect, whereas i have entered the policy number correctly.

        Policy detail is given below

        Policy no[protected]
        Name of policy holder - sankha prasun dutta

        Kindly look into the matter so that i can add my policy into my online portal or necessary online
        Payment.

        Thanks & regards
        Sankha prasun dutta
        Ambari, gnb road
        Guwahati-1
        Ph no-[protected]
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        Please give me lic premium paid statement as I am not able to login.

        I tried creating new user but could not allowed to create new user: It is displaying Your already register user

        I tried login with email id or registered mobile number but system displays: login with your username if this is first time login in new lic site
        Reply
        I am unable to check the status on line. I tried to open my loan account but i can not change the password and user number also OTP is sent on my old registered number so that I want to change my current mobile number
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          S
          SUBHASISH CHATTERJEE
          from Pune, Maharashtra
          Jan 16, 2019
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          Address: Kolkata, West Bengal, 700008

          My bima bachat policy no.[protected] purchased on 7th august 2013 for 9 years term. As per policy terms i should get 15% assured survival benefits after ever three years. As per that i should get 1st assured suns on 2016. But after after several visit with submissions of several documents i have not yet received the 1st 15% sum assured survival benefits. And the 2nd assured survival benefits also going to be due on august 2019. Several visit to lic branches has also not solved the problems. Even connected the policy with bank account also so that ecs payment also can be made. The results of every visit to lic branch go assurances that shortly the amount will be paid to my account. But more than two and half years is not a short period. Please look into the matter so that i can get the 1st survival benefits.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Jan 28, 2019
          Updated by SUBHASISH CHATTERJEE           In more than 10 days no action found
          View replies
          Sir not receve my lic Recpt

          Payment ID PAXG[protected]

          LIC Order Number 18656255

          Payment Date and Time[protected]:51:11

          Payment Thrpugh Credit / Debit cards

          Payment amount (Rs.) 7062.38
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            R
            Rajeswarit554
            from Hyderabad, Telangana
            Jan 15, 2019
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            When i logged in to ebiz. Licindia.in site and verified my profile details, my gender mentioned wrongly as male. I am female. This is for my old lic policy.

            Because of this gender issue i am unable to add the new policies in that login. So created a new login for new policy. Here i am unable to add my old policy since old one added to diff login.

            Please let me know, how to fix this gender issue in old online login and how to bring both policies into same account in online?
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            I have to pay for my LIC instalment, but this is very bad experience that this is not opening, I am trying it from many days, but it is not working, very bad experience.

            https://ebiz.licindia.in/D2CPM/
            Reply
            I have paid on line through lic of Rs. 5880/- against my policy no.[protected] on 8th January 2019. Still I have not receive payment receipt in my mail address or mobile . Please do need full in this matter
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              A
              Abdhesh Mishra
              from Nellore, Andhra Pradesh
              Jan 14, 2019
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              Rajesh Jain is cheater. he has cheated with me. he is promiss but now he is not picking my phone. he is cheater with LIC. he is promiss below list :
              1. Credit Card
              2. Medical insurance
              4. 15% cash back on 1st premium
              5. 10% cashback on every premium after 1st premium.

              1 call get from nish. and confirm by gurubani on recorded line.

              I want to do get all my money return with interest.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              Sir I have paid premium of Rs 5081.08 for policy No.[protected] on 09/01/2019 at 15:20 Hrs (transaction Id[protected]. However I have not received receipt of above payment. Kindly provide receipt in my email ID:[protected]@gmail.com
              Reply
              Sir send me lic lic recept my mail [protected]@yahoo.com

              Payment ID PAXG[protected]

              LIC Order Number 18656255

              Payment Date and Time[protected]:51:11

              Payment Through Credit / Debit Cards

              Payment Amount (Rs.) 7062.38
              Reply
              Thokala Shekar Shekar's reply, Dec 25, 2018
              plz send sir lic recept [email protected]
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                R
                raveendrakolur
                from Bangalore, Karnataka
                Jan 16, 2019
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                Address: 560064

                Dear sir/Madam,
                Since last few months I am not receiving my pension amount because of not submitted existence certificate to the LIC office.
                I Submitted the same EXISTENCE CERTIFICATE sent the scanned copy to email [protected]@licindia.com on 25/12/2018. Till not received the pension amount to my bank account or not received the confirmation mail . kindly resolve the same as early as possible. Below is the Annuity Number for your kind information please

                Annuity No-
                017208 LIC PGS DELHI/011Q[protected]
                017892 LIC PGS DELHI/011M[protected].

                With regards,
                Raveendra Kolur
                [protected]
                Bangalore
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  S
                  sunil sunil sharma
                  from Sarka Ghat, Himachal Pradesh
                  Jan 13, 2019
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                  महोदय जी, मैने अपना प्रिमियम 08/01/2019 को मोबाईल एप के माधयम से किया था ।मेरे बैंक अकांऊट से तो पैसा कट गया मगर मेरा प्रिमियम अदा नहीं हो पाया कृपया आप मेरा पैसा वापस करने की कृपा करे जी मेरा पता Sunil kumar. Policy no[protected]. महोदय जी यदि मेरा पैसा मेरे अकांऊट मे रिफंड हो जाता है तो मैं दवारा अपना प्रिमियम अदा कर पांऊ।कृपया आप मेरी सहायता करे मैं आप का सदा आभारी रहूंगा। Thanks.
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  View replies
                  My loan number[protected]

                  I am unable to check the status on line. I tried to change the password but it says "Email is not registered with LICHFL." & mobile number is incorrect update mobile number & email id with LICHFL.
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                    B
                    Barahathawa
                    Jan 10, 2019
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                    Address: 977

                    Dear sir,
                    I would like to inform that i have taken the policy in market plus 181 in[protected] the no. Of the policy is[protected] and date of policy is[protected].
                    Now i would like to know the total amount of the policy up to date. I want to be insure about my invested money, so i would like to request you to inform me about the present value of my policy,

                    Best regards

                    Binod kumar singh
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    View replies
                    Kindly help on login issue since I have to take the yearly payment report for the financial year ...hak in advance please mail to [protected]@gmail.com
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                      R
                      Rakesh Sukhwal
                      from Anta, Rajasthan
                      Jan 9, 2019
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                      Address: Chittorgarh, Rajasthan, 312001
                      Website: Www licindia.in

                      Dear sir my name rakesh KUMAR SUKHWAL my contect number [protected]
                      Dear sir I deposit lone 10442 /- under policy number[protected] online date of 02/01/2019 in my sbi account
                      Dear sir my sbi account transaction successful but lic transaction is not complete my sbi online transaction number[protected]
                      Dear sir please deposit my lone ammunt in lic clear of transaction lic
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      Pension for December 18 and January 19 in Jeevan Suraksha policy no[protected] of LIC of India not credited, in spite of complaints sent
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                      I have two lic account so please i want to delete one account.
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                        M
                        mkumar4
                        Jan 9, 2019
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                        Address: New Delhi, Delhi
                        Website: www.licindia.in

                        One 1 jan 2019 i made a payment to for my policy number[protected] of
                        Amount 17774.
                        The first transaction was failed with a message "bill desk transaction
                        Failed" so i initiated a new transaction that was become successful.
                        The amount get debited in both the transaction. After waiting for 7
                        Day stranded time i contact to icici bank, as per them both the
                        Transaction was successful.
                        Request you to please check it on priority basis & revert me back the solution.

                        Please refer the below details for your reference:
                        Policy no:[protected]
                        Transaction number 1:[protected]Unsuccessful debited) inr 17774
                        Transaction number 2:[protected]Successful debited) inr 17774
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        Dear sir I transaction on 02/01/2019 rs 10442/- rs in policy number[protected] for lone and transaction number[protected] dear sir my bank account transaction successful but lic transaction is not complete dear sir please help me clear my lic transaction my mo number [protected]
                        Reply
                        Sir my policy no[protected] I surrender policy 19/12/2018 in nallasopara branch I went branch three time for inquiring but they are not given any satisfaction.
                        Reply
                        LIC customer portal says "Network Error, please try again later" when trying to login.
                        I have to collect my premium payment receipts from the portal. But, it is down.
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                          P
                          Poovendiran
                          from Bengaluru, Karnataka
                          Jan 8, 2019
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                          Address: 600045

                          Hi,

                          I registered my LIC Policies and registration was successful, next step if I try enrolled my policy under "Corporate Portal"for Cognizant, it shows error that I m not a registered user:

                          "It seems that you have not yet registered yourself in our Customer Portal.
                          Kindly click here www.licindia.in to create Portal-ID."

                          But I have already registered my policies. Please let me know how to enroll it with employer.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          I am facing the problem while login with your portal "We have migrated to the New Portal. It seems that there is some issue with your contact details available. Please contact [protected]@licindia.com for assistance."
                          Reply
                          Hi,
                          I am not able to log to the portal using my id and password.
                          My details are as follows:

                          Policy No:[protected]
                          Name: Bikram Dey
                          Amt:1297/-

                          After repeated attempt it says "this no is already registered". Please do the needful so that I can furnish my details.

                          Regards
                          Bikram Dey
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                            P
                            Priti Kishore
                            Jan 8, 2019
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                            Address: 560066

                            Dear Sir/Madam,

                            I have taken a Home Loan from LIC HFL, Indra Nagar, Bangalore in the year 2016. The current Rate of Interest is 12.1% as per the records however the interest should be less than 10%. I have verified the same with other existing customers. When contacted the bank person, he is asking me for a cheque.

                            Due to this, my principal portion has reduced by 50% in 2018 when compared with 2017.

                            How do I resolve this issue without any extra payment from my end?

                            Thanks,
                            Kishore
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            View replies
                            I have paid the LIC premium online (Netbanking) ICICI bank. on Jan 3rd 2019. Saw a message failed but the money is deducted. Once again I performed the payment via another transaction.

                            Kindly help to understand what is next with the failed transaction.

                            My policy number:[protected].
                            Amount deducted 5303.68 Rs
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                            I would like to know that is LIC intentionally designed the new portal to throw us from LIC to private insurance firms.
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                              S
                              sumitmadaan
                              from Behror, Rajasthan
                              Jan 8, 2019
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                              Address: 122001
                              Website: ebiz.licindia.in

                              On 04/01/2019 i registered for premier service but for the past 6 days the status is still showing as published, but till now it shows 'required premium service registration' in premier service section, in status showing under process, as mail came on 04/01/2019 saying within 4 working days you will get confirmation mail, but till 06/01/2019, no mail has came.

                              So please resolve this issue. Please accept or reject the request. Please dont keep under process for so many days.
                              Once it is resolved i am awaiting to use the premier services. I am not able to use premier services due to this.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                S
                                Shashank Janardan
                                from Bengaluru, Karnataka
                                Jan 7, 2019
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                                website - unable to connect to the network, please try again later

                                Website: ebiz.licindia.in

                                Whenever i tries to login to https://ebiz.licindia.in/ getting message like unable to connect to the network, please try again later. The issue is coming from 7th jan 2019 morning. Still did not succeed.

                                Also it takes long time to get response from website. Its not user friendly too.
                                Please help in resolving the issue as it has blocked my it submission process....
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                                pradyutmondal
                                from Mannarakkat, Kerala
                                Jan 7, 2019
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                                I am pradyut mondal. I am staying in kochi, kerala, today i have send my brother for submitting the bond with claim sign form and copy of pan card, aadhar card, bank detail, but your branch not received that paper.
                                Because, they want original bank pass book.
                                Any where not maintain in your form what you have send, original pass book is required. How i will show my bank pass book in original, i am staying in kochi kerala.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Old Customer Portal could not able to get link
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                                  D
                                  Dhanalaxmi Cs
                                  from Bengaluru, Karnataka
                                  Jan 7, 2019
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                                  Address: Bangalore, Karnataka, 560 078
                                  Website: www.licindia

                                  7th january, 2019.
                                  Sir,
                                  I had registered lic policies of myself, my spouse & my children in lic portal. When i login to my registered portal id to pay my child premium online, the message reads no policies available. Even last month, i paid my wife's policy online but now i am unable to pay premium. There are no policies in my portal. Kindly help me? How to retrieve all my policies & pay the premium.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    V
                                    Vijaya Saradhi Y
                                    from Hubli, Karnataka
                                    Jan 7, 2019
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                                    jeevan aadhar 114

                                    Address: Hyderabad, Andhra Pradesh, 500062

                                    Jeevan aadhar policy number[protected]

                                    I had taken this policy and paid the premiums for 15 years, now lic says that there is no benefit nor i can surrender this policy, my handicapped son will get the benefits only i die... From this policy, after my death (Do not know when it will come), who will help my son to run around lic to get the benefits?

                                    This policy terms are not proper and clear. We thought lic is...
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                                    S
                                    SHAILESH KUMAR Kumar
                                    from Ambala, Haryana
                                    Jan 5, 2019
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                                    Address: 124507
                                    Website: www.navsancharsamachar.com

                                    Respected sir

                                    We have to deposit loan interest of lic bahadurgarh, when i went on window the cashier (Mie, bahadurgarh) looked and rejected due to defeced that i marked with circle.

                                    Kindly do some necessary action against such type of problem. And i can fill my loan interest same.

                                    Regards

                                    Shailesh kumar
                                    Bahadurgarh
                                    [protected]/ [protected]
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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