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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 73

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D
DipankarmannA
from Delhi, Delhi
Nov 19, 2018
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Address: New Delhi, Delhi, 110005

Sir i am in delhi but my pollicy was taken from howra division ghatal branch. After my maturity i submitted my application form to karol bagh 108, delhi their miss behave with me. And tell submitted the application in your home branch. Please tell me why that wrong system to india, s no one insu company taken. Payment received any branch but when you have to gave return thats any rules fallow. Please tell anybody who take pollicy net and clean. Yours faith fully dipankar manna
Pollicy no[protected]
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    shriniwas biman
    from Panaji, Goa
    Nov 18, 2018
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    Resolved

    I paid my lic premium on lic customer portal through google pay but..
    Dear customer, you have a collect request for rs.1523.62 from vpa lic. [protected]@icici. Login to your mobile application to authorise the transaction. This message revived

    From: shriniwas ashok biman ([protected]@okicici)
    Issuer bank: bank of india

    To: billdesklic (Lic. [protected]@icici)

    Google transaction id: cicagkdc04l1oa
    Upi transaction id:[protected]
    +1 photos
    Nov 18, 2018
    Complaint marked as Resolved 
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    I have created userid and password at the time of policy setlement, now for the payment of first primium i am not able to login. userid doesnot exist, as it quotes. tried forget id option that sitll quots userid not resetted. is there any other way to reset id, please help.
    By mistake my DOB entered incorrect in my twelve pass certificate. Date birth is mention is 01/07/1973 same in policy.. but my original DOB mention in my aadhar card and pan card is 18/10/1978..
    So pls..do need full..
    Name..Naresh agarwal
    Policy no..[protected]
    Incorect DOB..01/07/1973
    Correct DOB...18/10/1978
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      A
      ajprince007
      from Aligarh, Uttar Pradesh
      Nov 16, 2018
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      Address: Agra, Uttar Pradesh, 282001

      Maturity value insufficient
      Dear Sir/Madam
      I had started Beema Account Policy No.[protected] in 24 Oct-2008 on monthly premium of Rs.1004/- per month.
      The same have been matured in 24 OCT-2018. Plan Name Jeevan Saral(plan-165)
      I regret to state that I have received Rs.150920/- as total maturity value on 24 Oct 2018. According to bond at the time of purchase of the policy, that I shall get Sum Assured / maturity Value. Rs 2, 50, 000
      Now, please check the matter as the amount received is not as per the agreement. I have Attached policy image
      Please look in to the matter and resolve it at the earliest.

      Thanking you
      Augustin John Prince
      Mobile No.- [protected]
      +1 photos
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      My loan account no[protected]
      My mobile no [protected]
      My email id [protected]@gmail.com
      Sir Pls change my house loan account details send Pls sir, my present loan interest send to my email sir, Pls help me sir
      Tell me the process or steps to check current value of my lic market plus 181
      Cancel the registration of my policy no[protected] in customer portal.
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        X
        xanjusax
        from Gurgaon, Haryana
        Nov 16, 2018
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        Address: Mumbai City, Maharashtra

        My company invested my superannuation in lic in 2016. I never received the lic documents and hence do not know my scheme number.

        I received lic monthly annuity in my bank for 9 months uptill october 2017 and now they have stopped. I need help in restarting them - but my problem is i do not have the scheme number.

        How can lic help me retrieve it?
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Nov 16, 2018
        Updated by xanjusax
        Got my annuity number. Please mark this as resolved
        Unable to login in customer portal, what went wrong.

        Unable to login after successful updating E-mail id .

        superannuation scheme - Comment #3275435 - Image #0
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          A
          Animesh Koley
          from Kolkata, West Bengal
          Nov 16, 2018
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          Address: Hooghly, West Bengal, 712306

          I am animesh koley my police no[protected] one of your policy holder form serampure branch (Branch code -444). One of this branch agent name - chandrani bandyopadhyay (Agency code[protected] has misbehavior with me. I request you to please get this matter resolved on the highest priority within a week’s time else i would have to approach to the consumer court. And please take a serious action against ms. Chandrani bandyopadhyay (Agency code[protected] so that in future no other customer would suffer and image of the lic will not be hampered anymore like it had been in my case.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          For policy no[protected] for year 2014 we have not received survival benefit. The amount is Rs-10000/=.
          Many communication and details of bank account given. LIC is not giving satisfactory response in this regard.
          RTI was filed for information regarding account details in which the cheque was submitted.
          Response not came.my mob no:
          [protected]
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            M
            Md. Nafis
            from Kolkata, West Bengal
            Nov 15, 2018
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            Address: Kolkata, West Bengal
            Website: licofindiaofindia.in

            Sir,
            The ordinary rules to change the nomination is as under.

            A policy holder can change his nomination during the policy term and it can be changed any number of times. To change the nomination policyholder has to give a notice to LIC OF INDIA in a specified form (Form 3750) and nomination has to be endorsed. Further, the policyholder can remove it without any prior notice to the existing nominee. Nomination can be done and changed any time by the Life Assured during the policy term in the LIC OF INDIA’s office.

            But the kidderpore Branch office demands Death certificate First class magistrate affidavits etc.

            Pl. Provide me the exact rules under insurance act 1938

            Thanks

            Yours faithfully,
            Md. Nafis
            Policy No.[protected]
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              P
              Pm chatterjee
              from Kolkata, West Bengal
              Nov 14, 2018
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              Address: Kolkata, West Bengal, 700000

              Policy no[protected]
              Your letter ref, no. 576/claim/maturity dt. 19/12/17

              Dear sir,
              I have taken a bank loan against this policy and cleared the loan and bank hdfc has given me a loan clearance letter reference no. Cru-noc dated 22 feb 2018 but i have lost my original policy and tried to submit all document for maturity payment but the policy issuance branch not received and the refused to accept the documents.
              Please let me inform where i will go for this settlement and how.
              Documents available to me.
              Signed voucher
              Notary declaration on judicial stamp paper
              Canceled cheque
              Declaration regarding assignment.
              Bank noc letter
              Addhar card copy
              Pan card copy
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Sir, I (jaspal singh) have paid lic premium for policy no[[protected]] dated[13/11/2018, rs. 12010- through transaction no.[protected] online at www.Licindia.com, but i do not recived any recipt till date and time. Rs 12010/- debited from my account on same time. Pl do the needful.

              delayed of maturity payment - Comment #3270775 - Image #0
              Ref. My Annuity No.091MO[protected]
              Normaly every 16th of the month my superannuation payment amount of Rs.1688/-
              against above annuity no. is send in my SBI bank a/c favouring Peter Philip Tuscano
              by NEFT. But in October 16 no payment is received.
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                V
                Venkata80495095
                Nov 10, 2018
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                Address: Dakshina Kannada, Karnataka

                Uae. Unfortunately i made a mistake to invest in the lic policies based on the recommendation of corporation bank of india. The sale of these policies are done by lic is based on the misrepresentation of policy terms and commitments given by your lic marketing managers (Mr. Zia, mr. Devappa naik and mr. Vijay kumar shetty) in presence of the corporation bank manager, ashoknagar branch, mangalore dk, who is the agent and mediator for all these lic policies. All of your managers clearly said that, since the funding is done from the nre account, the pension annuity will not be attracting any income tax, and the amount will be remitted back to the nre sb account. Also, no where the requirement of obtaining the residency certification from the country of residence is mentioned by any of your managers till the third week of september 2018, which is after about 1 and half years from the date of purchasing the first policy. On maturity of annuity, i understood that i have been cheated by all of the above lic managers, because of which the annuity from these policies is attracting the incometax, even though i am a nri. They were aware of the requirements, but presented wrongly so that i will invest a very big amount. I have attached the full details of this complaint in a separate sheet, i sent to lic of india, datewise. Lic divisional head is taking the side of these culprits to protect their employees, causing problem for me. All these policies are purchased against bank loan in corporation bank and bank of india, against my nre fds, as per the advice of these managers, caused me additional loss of about 1, 15, 000 rupees. Please provide justice for my financial losses and mental pressure.
                So, request you to kindly to look in to the problems caused to me and resolve the issue.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  E
                  from Hyderabad, Telangana
                  Nov 10, 2018
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                  Address: 500076
                  Website: www.licindia.in

                  I like to know, why lic has introducted online payment of its policies.
                  Please discontinue and announce in public media and paper, so i will not try to log on to lic india portal. To pay my lic policies amount. The lic portal https://ebiz.licindia.in/D2CPM/#Login hangs, hangs, hangs hangs, and there is no end to its hang. I had tried to login to lic many times, i face this problem. Recently from 5th nov 2018 to 10th nov 2018 the portal is not working. And i inquired from the lic agent. He also confirmed that lic portal is giving hardship to its policy holders by not working. Can lic official respond to this and put a final solution or not.
                  Or this complain will be one_way show, and i will not be solved.
                  I had many lic pollicies and one i am mentioning to show my deep hatrated toward the online line portal. Lic #[protected].
                  With never ending wooes
                  Kailash
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    A
                    ananyaj
                    from Bengaluru, Karnataka
                    Nov 9, 2018
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                    Address: Chennai, Tamil Nadu

                    Registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

                    "It seems that you have not yet registered yourself in our Customer Portal.
                    Kindly click here www.licindia.in to create Portal-ID."

                    But I have already registered my policies. Please let me know how to enroll it with employer.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    When I tried to Enroll my policy, the application not allowing to do. Please send me a link and provide customer care number. Thanks
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                      S
                      samtu
                      from Kolkata, West Bengal
                      Nov 7, 2018
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                      Address: Changlang, Arunachal Pradesh, 792121

                      Dear lic,

                      I am aggrieved to say that, my and my wife's policies have been registered online in someone's name. Whenever i try to register my policy online, it says that the policy has been registered.in whose name and by whom, i don't know.

                      I opened my policy through an agent. I have apprised the same with the agent but he only assures without any solution till date.

                      I am worried. Please help. I trust lic but i have reservations about agents.

                      Thanks.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        B
                        Babymp
                        from Indore, Madhya Pradesh
                        Nov 7, 2018
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                        Address: 465691

                        Sir, i am mp baby, policy no:[protected], agent code is 0149664p. I am policy holder of bima gold. I am never due in paying the premium. When i took the policy i was in huzurnagar, nalgonda district, telengana state. Iwas receiving my money back amount of rs 20000 on time. But i had to transfer to zirapur, rajgargh district, madhyapradesh state. I was unable to receive the amount rs 20000 which was to be paid for me in 2018. Sir my account no is [protected] and ifsc code is bkid0009951.
                        Sir, i would like to know how the amount could reach to me. I would like to know what other kind of documents shloud i submit for claiming my money back amount.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        I had taken loan in LICHFL hyderabad with 9.6% intreast rate in 2016.paying the same . no on the name of flotation they increased the intreast rate. to 11.0%.i dont aware their will be this much floating in LCHFL comparaed to other banks.LICHFL donsent even answer our phoen calls.it is poor services & unethical loan make.
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                          P
                          Pankaj1764
                          from Mumbai, Maharashtra
                          Nov 6, 2018
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                          Address: Mumbai Suburban, Maharashtra, 400054

                          I was getting my annuity payment for annuity policy no. M09039051 through my hdfc bank account - [protected] - at thakur village, kandivali east branch till september 2018.

                          Now it is stopped w. E. F. October 2018.

                          What are the reasons for stopping the same?

                          What are the remedies to restart the same?

                          How can i avoid such payment stoppage.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          When can I get the response from LIC on this complaint dated 6th November, 2018 - annuity m[protected] payment stopped w. e. f. october 2018
                          When can I get the response from LIC on this complaint dated 6th November, 2018 - annuity m[protected] payment stopped w. e. f. october 2018
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                            G
                            gaikar999
                            from Mumbai, Maharashtra
                            Nov 5, 2018
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                            Address: 400083

                            I would like to know that my premium for policy is not deducted after filling NACH mandate form. i have recieved message from bank that its is approved .

                            i want to know after visitng lic branch office at dombivli and doing necessary things why it is so slow and dont work properly,
                            for small things everytime we cant visit dombivli branch.

                            from august premium is not detected for the mentioned policy number.

                            details of policy is
                            policy number:[protected]

                            please provide some easuy solutions and dont make people run unnecessary.
                            pleasenprovide services best and true.

                            kindly reply at earliest.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              S
                              Sikandar Padhan
                              from Bengaluru, Karnataka
                              Nov 3, 2018
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                              I deepanjali padhan beg to draw your kind attention that i am having policy no.[protected] and create my online account through customer portal.in my account i have mistakenly enter wrong mobile no. And e-mail id that is why i cannot access my account. So i request you to delete my online account. Frequently i tried to update my e-mail and mobile number, but i could not succeed in this matter. I think i am not safe in my online account. Therefore i request you to delete my online account. For which i shall be obliged.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Nov 03, 2018
                              Updated by Sikandar Padhan
                              I Deepanjali Padhan beg to draw your kind attention that I am having policy No.[protected] and create my online account through customer portal. in my account i have mistakenly enter wrong mobile no. and e-mail ID that is why i cannot access my account. so i request you to delete my online account. Frequently I tried to update my e-mail and mobile number, but I could not succeed in this matter. I think I am not safe in my online account. Therefore I request you to delete my online account. For which I shall be obliged.
                              Dear Sir,

                              Pl note my LIC supper attenuation no: GSCA/1115, Annuity no: 091Y[protected].

                              For past few year, annual annuity amount has not been transferred to my ICICI bank account.

                              Request to review the same.

                              Tks
                              Arunachalam
                              Mob: [protected]

                              delete my online account - Comment #3262192 - Image #0
                              Dear Team Please note I have LIC used id and Password which one create in old link now I could able to open the ID & Password

                              Your login ID is : jananisri2011
                              Policy No:[protected]
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                                L
                                LK Singh
                                from Darbhanga, Bihar
                                Nov 3, 2018
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                                Sir i paid two lic premium on a 31 oct 18 for policy no[protected] &[protected] and the reference no for payment are igaerfrxh6 & igaerfsll2. I wrongly entered my email id as [protected]@gmail.in in place if [protected]@gmail.com. So please correct my email id on yr site so that i can see my policy payment on net on email id. My email id us [protected]@gmail.com. Thanking you.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Please send me monthly housing loan statement by e-mail, required for income tax purpose my loan account no. is[protected] for the year 2018-19
                                e mail ID [protected]@bel.co.in
                                I have two userid which was created long back. now we can have one user id to enroll all my family policies.

                                so that system will to enroll the deleting user id policies to one single credential.

                                Please help and let me know the update asap

                                delete user id:
                                nmwgnr09

                                the above user id is needed to delete from LIC user id list.
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                                  Srinath Ramachandran
                                  from Coimbatore, Tamil Nadu
                                  Nov 2, 2018
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                                  Address: 641015
                                  Website: lic

                                  Useless staffs not even worth giving monthly salary to the loan officer i went with my policy to take a loan on my policy and gave her my latest bank savings account, +id proof etc a cancelled cheque, a covering letter mentioning that the old bank account was dormant more than 7 years back she purposefully made a transfer to the inactive bank account and my money is stuck it was for an medical emergency operation sadly sadistic frustrated women with 0 human values. I will never buy an lic policy again in my life. I wish lic should take strictest action on this negligent staff immediately and terminate her before they close down as all government offices are facing closure due to stupid staffs like this bsnl, lic, government banks pathetic attitude all these are fit to be buried call the undertaker - lic loan officer 100feet road coimbatore
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    Swetapjain
                                    from Tirupati, Andhra Pradesh
                                    Nov 1, 2018
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                                    Address: Mumbai City, Maharashtra, 400097

                                    This is to inform you that we have not receive the bond or money from lic branch 919. Our policy is due and we have submitted all the required documents to surrender the policy yet there is no update from lic nor from the agent.

                                    My agent name is mrs. Kalpana and she was asking us to follow up with lic branch 919 who are not responding to calls and now even she has stop taking calls.

                                    Policy number:
                                    [protected] vaishali prakash jain
                                    [protected] sweta prakash jain

                                    Premium policy due date - march 2018
                                    Policy commencement - 2006
                                    12yrs plan

                                    We have received only 15000

                                    Whereas we have paid rs. 69000 in12 yrs.

                                    Kindly guide how can we get the money
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Sir, . Mera agency code 13633192. Me lic agent portal me login nhi kr PA rha, error bta rha h please suggest me..
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                                      R
                                      rickysingh
                                      from Dehra Dun, Uttarakhand
                                      Nov 1, 2018
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                                      Address: Haridwar, Uttarakhand, 249402
                                      Website: [email protected]

                                      Sir mera naam rajiv singh hai, haridwar uttarakhand se,
                                      Sir, mujhe ek lic agent ne jabardasti se ek policy kra di thi jiski half yearly amount 11538 thi, maine 2 baar deposit ki hai jaise taise karke, par aage ke liye nahi de paya policy laps ho gyi, mera policy no hai[protected].
                                      To sir mai ye janna chahtu ki kya mujhe mera deposit kiya hua paisa mujhe mil sakta hai ya nhi?
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      I'm not sure what is happening with LIC portal. Everytime I tried to login it shows me different problems. This time I'm facing login & reset password not receiving any OTP & link on my email & mobile number.
                                      Customer care are always helpless. Not sure who's going to help me :(
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                                        P
                                        from Noida, Uttar Pradesh
                                        Nov 1, 2018
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                                        Policy no[protected] was taken by me in 1998 and was due for payment maturity on 28/03/2018. During this period i have been transferred from one city to another and my present address was advised time to time to your thafer house branch. When i visited kanpur in 2017 and come to notice that the policy is domiciled to your cab 1 bhargava estate kanpur. I met to then branch manager sri ram balak and i completed formalities of neft provided details of my present address and account details with neft form and was assured by the branch manager sri ram balak that the payment will be effected on maturity to my a/c with sbi. On non receipt of payment i contacted by letter to your cab branch the branch send me the option form to complete and when i exercise my option for full payment they refused to make full payment and advise to exercise pension option only by mail dated 29/9/18. That i dont want. I am in need of funds for making payment of loan instalment to avoid account turning npa so instruct to make full payment instead of exercising option for pension with interest immediatly

                                        Prabhat kumar gupta
                                        G-56 second floor kirti nagar new delhi 110015
                                        M no [protected]
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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