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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 74

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B
Bi Bi Aisha
from Jamnagar, Gujarat
Nov 30, 2018
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Address: Mehsana, Gujarat, 382715

Hi sir/ madam,

There are lots of street dogs & puppies in our area. We are facing lots of problems and we can't be able to sleep at night and our children can't play outside because of the dogs bite... Please send the dogs van to catch all the dogs to our area.

Regards,
Aisha
B/60, kundalpet gas office,
Jannat city, kadi, gujarat 382715
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    S
    from Kolkata, West Bengal
    Nov 29, 2018
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    Dear team
    I am a client for the past 30 years with lic and was a satisfied customer until recently till you introduced nach and began harassing people like me who want to pay premium at our convenience but you have a set of rules that we make payments that suit your systems
    I introduced my son steven paul and opened policies for him, it is convenient for him to pay monthly through bank mandate on 7th of every month, but somehow lic is not cooperating and it seems you have a predefined dates. This is highly impossible and we request you to help me with paying premiums on the 7th or 14th of every month. For the past 2 years we have been negotiating with our agent s prakash and he has been running from pillar to post to resolve this issue, but of no resolve. If lic does not keep the customer satisfaction motto we have no other option but to cancel these policies.
    I hope you will respond to at least this email in a positive manner and resolve this matter asap.

    Client name : steven paul j
    His policies are :

    [protected]
    [protected]
    [protected]
    [protected]

    Doc of all the policies 20/03/2013
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Change of email address loan account[protected] to biswamaya.[protected]@gmail.com My contact number [protected]
    I Paid my LIC premium through online . Amount 16665.72 is deducted via LIC bill desk from my ICICI Bank account . payment receipt and next payment due not generated.

    policy number:[protected]
    ICICI bank Transaction ID [protected]

    Request to resolve the issue ASAP.
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      K
      from Hyderabad, Telangana
      Nov 29, 2018
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      Address: Lakhisarai, Bihar, 811310

      My policy no of lic[protected], premium due date: 10/2018, i have paid my premium amount rs6991.00 on dated 21/11/2018, i have got payment confirmation on dated 22/11/2018, next premium due will be 10/2019,
      I also have got the renewal receipt via e-mail on 22/11/2018, on dated 24/11/2108 i have got another message that transaction n[protected] dated 24/11/2018 for the policy no[protected] is cancelled. Fup is reverted back to 10/2018.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Sir, I (Aruna nahak) have paid lic premium for policy no[protected] dated 22.11.2018, time:18:40:19, rs. 5690.22/- through www.Licindia.com customer portal but i do not recived any recipt till date and time. Rs 5690.22/- debited from my account on same time. Pl do the needful.
      Mon, 26 Nov 2018
      Subject: At the lic of India branch Nirman Vihar Delhi. All the customers are very suffering because there are three counters of premium deposit and only one counter is open the employees that has to sit on there counters and has to complete there duty they are debating unnecessary talks with their staff.
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        R
        Ramnath Rajendran
        from Chennai, Tamil Nadu
        Nov 28, 2018
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        Address: Nagapattinam, Tamil Nadu, 609114

        Hi,

        I registered my lic policies and registeration was successful, next step if i try enrolled my policy under "http://customer.onlinelic.in/cbv/"for cognizant, it shows error that i m not a registered user

        "it seems that you have not yet registered yourself in our customer portal.
        Kindly click here www.licindia.in to create portal-id."

        But i have already registered my policies. Please let me know how to enroll it with employer.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Hi,

        i tried to enrolled my policy under "http://customer.onlinelic.in/cbv/"for cognizant, it showing below error.

        Sorry ! Requested Page was not found

        HTTP ERROR 404

        Click to Visit Home Page
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          N
          Nadesan Cma
          from Chennai, Tamil Nadu
          Nov 28, 2018
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          Address: Ernakulam, Kerala

          Dear sir,

          I have raised one complaint with sbi for payment of rs 5000 to lic number:[protected] on 21/11/2018 using our app yono, but it did not get reflected in lic system and no receipt generated. Sbi contacted theirtechnical team and they have reverted by stating that the issue has been settled with the establishment. (Lic). Kindly check whether the amount has been credited to the lic policy number:[protected] do the needful to issue reciept.

          Regards,
          Nadesan mm
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Sir,
          I Sukanta bhowmik have lic premium for police No[protected] date 28/11/2018
          Rs.6096.19 /- through www.licindia.com
          but i do not recived any recipt till date and time Rs. 6096.19 /- debited from my account on same time.pl do tha needful
          .
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            S
            Susanta Kumar Bhattacharyya
            from Bankura, West Bengal
            Nov 27, 2018
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            As per my submitted documents, the assured date if birth is 22.06.1998 in stead of 01.01.1976. Kindly rectify and send me the corrected document for the coming renewal of policy no.[protected]. Receiving the same except the date of birth and age of the assured of the policy holder, saw in order. The corporate agent is axis bank, midnapore branch, west bengal. As per your document the date of coming (2nd) renewal is 28.11.2018 but unable to pay the same as the amount may vary as per age. So, kindly rectify the same and inform me with the corrected documents of policy bond.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Dec 16, 2018
            Updated by Susanta Kumar Bhattacharyya
            The Corporate Agent, Axis Bank Midnapore wants to me in their Bank now, but previously I have sent them the documents several times in different ways to rectify the same and didn't. Another request let the policy alived to rectify the age as 22.06.1998 in lieu of 1.1.1976 as early as possible with the actual yearly premium.
            Dec 16, 2018
            Updated by Susanta Kumar Bhattacharyya
            Please forward my prayer with the complaint as the data supplied by me, send the policy documents in full i.e. transfer to LICI, BISHNUPUR, PIN-722122, DIST. - BANKURA, Very nearest to me and able to continue the same for correction or to pay the premium now.
            Hi, we request you to visit your branch and our executives will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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              P
              Pradeep Kumar Khandelwal
              Nov 26, 2018
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              My pension through annutity y[protected] is not received in 2018 as i was regulary getting and crediting to my account in hdfc so request you to check why it has stopped this i was getting when i worked in raymond steel nashik from 1995 to 1999. Please send us contact detail or concern person to whom we should contact for this stoppage. I feel i should get this. My mail id is [protected]@yahoo.com
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                R
                RAGINI LOHIA
                from Pune, Maharashtra
                Nov 26, 2018
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                Address: Faridabad, Haryana, 121002

                I am a registered LIC user but I forgot my username and password.
                when I am using forgot username or password option. I am getting below error:-

                We have migrated to the New Portal. It seems that there is some issue with your contact details available. Please contact [protected]@licindia.com for assistance.

                my 2 policies are registered under the forgotten username and password and I want to register them again using new username and password.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  K
                  kjakhar
                  from Panipat, Haryana
                  Nov 24, 2018
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                  Address: Fatehabad, Haryana, 125053

                  My all necessary documents like my bank's passbook, adhar card's, pan card's photocopy had been asked by lic office fatehabad recently and i had deposited these all documents to lic office on 12, october 2018. But till now my benefits regarding lic policy no[protected] has not been transfered in my bank account by lic office fatehabad. Please help me in regarding this matter and i hope you will take an strict action on this as soon as possible. I will be thankful to you.
                  Your's obediently,
                  Krishan chander
                  Lic policy no[protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Dec 09, 2018
                  Updated by kjakhar
                  My complaint yet has not been solved.So you are requested to help me .
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                    A
                    Anju C Abraham
                    from Bengaluru, Karnataka
                    Nov 23, 2018
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                    Address: Ernakulam, Kerala, 682025
                    Website: Life Insurance Corporation of India [LIC]

                    I have registered to LIC portal and my policies are added to the portal. To link the policies with the employer, I selected ‘Corporate Portal’ from the LIC site. After clicking on ‘Policy Registration’ and entering all the details, I am getting below ERROR message.

                    "It seems that you have not yet registered yourself in our Customer Portal.
                    Kindly click here www.licindia.in to create Portal-ID."

                    Please help to resolve the issue.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Sir, i paid my lic premium of policy no. [protected] by lic pay direct app on 14/10/2018 and used my upi bhim app for this transaction but after deduction from my bank account the app is not showing transaction and i have not received any receipt in my mail box. I am enclosing my payment record's screenshot
                    I was pay to lic premium by lic pay direct application.
                    I completely pay premium and debited payment on bank.
                    But on lic account not clear premium.
                    Premium is pending show.
                    It not clear.
                    And not received premium receipt.
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                      S
                      shashijari
                      from Pune, Maharashtra
                      Nov 22, 2018
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                      Address: Mumbai City, Maharashtra, 400092

                      Dear sir,

                      I, shashikant m jariwala — email id. [protected]@gmail.com

                      Mobile number — [protected]

                      Age — 72 years

                      I am head of the family member.

                      All my family members are out of india, they have so many polices.

                      I pay premium online through your website, but today not pay online.

                      It is very difficult do to i have only one email id and one mobile number.

                      Your old website is very good.

                      Please consider my request.

                      I also give undertaking to do only above one mobile & email id as you wish.

                      Thanking you,

                      Yours faithfully,

                      Shashikant m jariwala
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      I am Sambhu Bera my policy no is[protected], New Bima gold table no 179 please send me the details of my policy. My phone number is [protected] and my mail id is [protected]@rediffmail.com
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                        A
                        Ajay Katoch
                        from Noida, Uttar Pradesh
                        Nov 21, 2018
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                        Address: 176064

                        I ajay chand holdind a lic policy no.[protected] in delhi branch code 0124 wanted to transfer the policy to palampur, himachal pradesh. I talked to lic people they advised me to send the address proof to the branch and they will transfer it. I did the same and confirmed with indian post that the required docs are delivered in branch on 3 nov 2018. When i talked with a lady divya prakash from branch 124 she did not help me out. She said we have recieved the documents but we need to check once again... I have been talking to her from 3 nov 2018 regarding my transfer of the policy but that lady always give the same answer that we have to check yet. Today when i called to her she blocked my number and when i am calling to landline they are not picking up. This is the redicilous service from lic.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Sir,

                        I have not not received Renewal Premium Receipt against my policy number[protected] due in the month of 10/18. Though i have paid the Premium for the same on Dt. 18/11/2018.
                        It is therefore requested to kindly arrange to provide Renewal Premium Receipt at my mail id me.[protected]@gmail.com
                        Dear Sir / Madam,

                        I had a issue on my earlier account, regarding login to my account, Unfortunately I forgot my user id & password also.

                        The account created based on these:

                        Mobile : [protected]
                        Mail: [protected]@Hotmail.com

                        Can you please let me know how to login to same account!?

                        Naidu.GC
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                          S
                          sandeepadatiya
                          from Bengaluru, Karnataka
                          Nov 20, 2018
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                          Address: Hyderabad, Telangana, 500080

                          Hi,

                          I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

                          "It seems that you have not yet registered yourself in our Customer Portal.
                          Kindly click here www.licindia.in to create Portal-ID."

                          But I have already registered my policies. Please let me know how to enroll it with employer.

                          Thanks
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Policy renewal is on time but charged Rs. 125, what is the meaning of CD in LIC. Why it is charged ? We also talk this matter in your customer care but they have not accurate answer. she replied it is GST amount.
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                            D
                            DipankarmannA
                            from Delhi, Delhi
                            Nov 19, 2018
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                            Address: New Delhi, Delhi, 110005

                            Sir i am in delhi but my pollicy was taken from howra division ghatal branch. After my maturity i submitted my application form to karol bagh 108, delhi their miss behave with me. And tell submitted the application in your home branch. Please tell me why that wrong system to india, s no one insu company taken. Payment received any branch but when you have to gave return thats any rules fallow. Please tell anybody who take pollicy net and clean. Yours faith fully dipankar manna
                            Pollicy no[protected]
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              S
                              shriniwas biman
                              from Panaji, Goa
                              Nov 18, 2018
                              Resolved
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                              Resolved

                              I paid my lic premium on lic customer portal through google pay but..
                              Dear customer, you have a collect request for rs.1523.62 from vpa lic. [protected]@icici. Login to your mobile application to authorise the transaction. This message revived

                              From: shriniwas ashok biman ([protected]@okicici)
                              Issuer bank: bank of india

                              To: billdesklic (Lic. [protected]@icici)

                              Google transaction id: cicagkdc04l1oa
                              Upi transaction id:[protected]
                              Nov 18, 2018
                              Complaint marked as Resolved 
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              I have created userid and password at the time of policy setlement, now for the payment of first primium i am not able to login. userid doesnot exist, as it quotes. tried forget id option that sitll quots userid not resetted. is there any other way to reset id, please help.
                              By mistake my DOB entered incorrect in my twelve pass certificate. Date birth is mention is 01/07/1973 same in policy.. but my original DOB mention in my aadhar card and pan card is 18/10/1978..
                              So pls..do need full..
                              Name..Naresh agarwal
                              Policy no..[protected]
                              Incorect DOB..01/07/1973
                              Correct DOB...18/10/1978
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                                A
                                ajprince007
                                from Aligarh, Uttar Pradesh
                                Nov 16, 2018
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                                Address: Agra, Uttar Pradesh, 282001

                                Maturity value insufficient
                                Dear Sir/Madam
                                I had started Beema Account Policy No.[protected] in 24 Oct-2008 on monthly premium of Rs.1004/- per month.
                                The same have been matured in 24 OCT-2018. Plan Name Jeevan Saral(plan-165)
                                I regret to state that I have received Rs.150920/- as total maturity value on 24 Oct 2018. According to bond at the time of purchase of the policy, that I shall get Sum Assured / maturity Value. Rs 2, 50, 000
                                Now, please check the matter as the amount received is not as per the agreement. I have Attached policy image
                                Please look in to the matter and resolve it at the earliest.

                                Thanking you
                                Augustin John Prince
                                Mobile No.- [protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                My loan account no[protected]
                                My mobile no [protected]
                                My email id [protected]@gmail.com
                                Sir Pls change my house loan account details send Pls sir, my present loan interest send to my email sir, Pls help me sir
                                Tell me the process or steps to check current value of my lic market plus 181
                                Cancel the registration of my policy no[protected] in customer portal.
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                                  xanjusax
                                  from Gurgaon, Haryana
                                  Nov 16, 2018
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                                  Address: Mumbai City, Maharashtra

                                  My company invested my superannuation in lic in 2016. I never received the lic documents and hence do not know my scheme number.

                                  I received lic monthly annuity in my bank for 9 months uptill october 2017 and now they have stopped. I need help in restarting them - but my problem is i do not have the scheme number.

                                  How can lic help me retrieve it?
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Nov 16, 2018
                                  Updated by xanjusax
                                  Got my annuity number. Please mark this as resolved
                                  Unable to login in customer portal, what went wrong.

                                  Unable to login after successful updating E-mail id .
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                                    A
                                    Animesh Koley
                                    from Kolkata, West Bengal
                                    Nov 16, 2018
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                                    Address: Hooghly, West Bengal, 712306

                                    I am animesh koley my police no[protected] one of your policy holder form serampure branch (Branch code -444). One of this branch agent name - chandrani bandyopadhyay (Agency code[protected] has misbehavior with me. I request you to please get this matter resolved on the highest priority within a week’s time else i would have to approach to the consumer court. And please take a serious action against ms. Chandrani bandyopadhyay (Agency code[protected] so that in future no other customer would suffer and image of the lic will not be hampered anymore like it had been in my case.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    For policy no[protected] for year 2014 we have not received survival benefit. The amount is Rs-10000/=.
                                    Many communication and details of bank account given. LIC is not giving satisfactory response in this regard.
                                    RTI was filed for information regarding account details in which the cheque was submitted.
                                    Response not came.my mob no:
                                    [protected]
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                                      M
                                      Md. Nafis
                                      from Kolkata, West Bengal
                                      Nov 15, 2018
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                                      Address: Kolkata, West Bengal
                                      Website: licofindiaofindia.in

                                      Sir,
                                      The ordinary rules to change the nomination is as under.

                                      A policy holder can change his nomination during the policy term and it can be changed any number of times. To change the nomination policyholder has to give a notice to LIC OF INDIA in a specified form (Form 3750) and nomination has to be endorsed. Further, the policyholder can remove it without any prior notice to the existing nominee. Nomination can be done and changed any time by the Life Assured during the policy term in the LIC OF INDIA’s office.

                                      But the kidderpore Branch office demands Death certificate First class magistrate affidavits etc.

                                      Pl. Provide me the exact rules under insurance act 1938

                                      Thanks

                                      Yours faithfully,
                                      Md. Nafis
                                      Policy No.[protected]
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        Pm chatterjee
                                        from Kolkata, West Bengal
                                        Nov 14, 2018
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                                        Address: Kolkata, West Bengal, 700000

                                        Policy no[protected]
                                        Your letter ref, no. 576/claim/maturity dt. 19/12/17

                                        Dear sir,
                                        I have taken a bank loan against this policy and cleared the loan and bank hdfc has given me a loan clearance letter reference no. Cru-noc dated 22 feb 2018 but i have lost my original policy and tried to submit all document for maturity payment but the policy issuance branch not received and the refused to accept the documents.
                                        Please let me inform where i will go for this settlement and how.
                                        Documents available to me.
                                        Signed voucher
                                        Notary declaration on judicial stamp paper
                                        Canceled cheque
                                        Declaration regarding assignment.
                                        Bank noc letter
                                        Addhar card copy
                                        Pan card copy
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Sir, I (jaspal singh) have paid lic premium for policy no[[protected]] dated[13/11/2018, rs. 12010- through transaction no.[protected] online at www.Licindia.com, but i do not recived any recipt till date and time. Rs 12010/- debited from my account on same time. Pl do the needful.
                                        Ref. My Annuity No.091MO[protected]
                                        Normaly every 16th of the month my superannuation payment amount of Rs.1688/-
                                        against above annuity no. is send in my SBI bank a/c favouring Peter Philip Tuscano
                                        by NEFT. But in October 16 no payment is received.
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