Life Insurance Corporation of India [LIC] Complaints & Reviews

After settling Home Loan account, there is delay in returning my original documents from LICHFL, Borivali Mumbai team, No one responds to Calls/Email . No update by any form of communication . Poor Customer care service . Because of this my outstanding cheque from other Bank is pending as I can not give my original documents to them.

REgards,

Rohan Dalvi

I am BENOY PRASAD, Dy.Gm in IRCON, A Ministry of Railways, I have several LIC policy, one as an example:[protected]Jeevan suravi), etc. Once I was get registered with LIC customer portal but recently I am not being to open my customer portal. Mostly I have done LIC at Bhagalpur, PIN code:812001 of Bihar because long lime I was posted there.

My user ID is :prasada09121960, My. mobile no I want to get registered is :[protected],
My registered E.Mail ID is:[protected]@gmail.com
But during process of opening of my registered portal what OTP I am getting at my E.Mail ID: LIC not recognising ! It is surprising ! Co-operation is solicited.
Thanking you,

Your's sincerely,
Benoy prasad,
Policy holder:[protected],
Dy.Gm., IRCON(A Ministry of Railways)
Registered E.Mail ID:[protected]@gmail.com
Mobile no I want to register:[protected]

I have taken a loan from LICHFL on 2015. First 2 years the ROI was fixed (9.6%) then they have increased it to 11.5%. While visiting the branch and enquiring about it, they have asked me to submit Rs.1150/- along with ROI rescheduling form to reduce the ROI to 9%. I have submitted the same and it has been reduced it to 9% but it was for only one month. Again it has been increased to 9.2% without any notification. While trying to contact them and after raising a complaint also no use and not getting the proper information.
Can someone suggest for the same.

It is with reference to the Policy No.[protected] of my son, Navneet Nayan. Yesterday(on July 16, 2018), we have received a Cheque no.-987769/ dated March 30, 2018 of Axis Bank Ltd for Rs. 10, 500/= as Survival Benefit by speed post (EJ[protected] IN). This Cheque is valid for 3 months only from the date of issue.As per details recorded on Speed post's sticker-this was posted on July 11, 2018 at 12:52 Hrs.
How did it happen with a trustworthy organization like LIC of India that they have posted the cheque to the Policy holder after its validity period of 3 months?
Survival benefit was due on March 23, 2018. It's already delayed by approx. 4 months. Needful may please be done at the earliest.

One of my Policy No:[protected] has been registered under User ID, jalamuddin17. But as my other policies are registered under User ID, [protected]@gmail.com I want to register the above mentioned Policy (subject matter) under User ID, [protected]@gmail.com. Now you are requested to register the Policy as given above in the subject matter as early as possible and intimate the update please.

Policy no.[protected]
Bikram Singh Sajwan

Although I have deposited my Life Certificate on July 5, 2018, my pension since Jan 2018 has not yet been paid.
All the Toll Free nos. given on LIC website do not respond. This is absolutely pathetic for a PSU who claims to look after interest of a large number of subscribers.
Please act fast.
Bikram S Sajwan
[protected]
[protected]

Sir, I paid premium for two policies[protected] &[protected] online on 14 Jul 18 for total amount Rs 4317 (861+3456). Amount has been deducted from my SBI account vide SBI Ref no. NSBI[protected] IGADYTJSV5 dtd 14 Jul 18.The web page got closed before generating premium receipt. Also, Premium paid status is not updated at LIC web page of for subject policies. Kindly do the needful. My email
ID is [protected]@yahoo.com. Thanks & Regards
Mahendra Singh

To wz_crm

Non receipt of Pension dues of my policy no.[protected] Varishtha Pension Bima Yojana since January 2017

Sir,

An LIC policy (Varishtha Pension Bima) no.[protected] was bought on[protected] for Shrimati Suneela Prakash Apte by paying a lumpsum premium of Rs 2, 55, 845, which would pay a pension of Rs. 24000 per year to her. The pension of Rs. 24000, per year was paid till end of year 2016. Thereafter no pension amount has been received todate.
I request you to please look into my policy through which I used to receive a pension of Rs. 24000 per year which has not been paid since January 2017

Thanking you in anticipation
Sincerely

Suneela P Apte

Hi,

I registered my LIC Policies and registration was successful, next step if I try enrolled my policy under "Corporate Portal"for Cognizant, it shows error that I m not a registered user:

"It seems that you have not yet registered yourself in our Customer Portal.
Kindly click here www.licindia.in to create Portal-ID."

But I have already registered my policies. Please let me know how to enroll it with employer.

Dear Sir,
On the above matter, I would like to request you to change my gender from the policy no is –[protected]. I would also like to tell you that I have three more policies (i.e.[protected],[protected], and[protected] due to mismatch of gender I could not club our all policies with aadhar and pan card.
I was all ready submitted the entire respective document to the JHOTWARA branch and I was submitted application two month before to short out the issue But till now no any action taken from your end.
So, I requested you to kindly take appropriate action from your end without fail.

I am the holder of Policy number[protected] with Ambattur Branch. The pension under the said Policy has to commence from 28.05.2018 but has not commenced till date. I have been contacting Ambattur branch and Customer Zone from 4th of June 2018 and have not received any response till date. I requested both offices to send the form through mail or to my address which I have to fill up and submit for commencement of pension which also has not been sent till date. Kindly help me in getting the pension at the earliest.
S. Ravi
Policy holder

Hello sir
I (suraj singh chand) have paid lic premium Rs 13268.98 for policy no[protected] with transaction id NSBI[protected] on date 2 July 2018 but I did not get any receipt by LIC. I tried again and paid Rs 13268.98 for same policy no with transaction id NSBI[protected] on same date and get receipt by LIC.
I complaint to my bank regarding first transaction they told amount Rs 13268.98 has been credited to LIC and asked to contact LIC.
I already complaint but did not get any responce by LIC.
Kindly refund my amount which i paid extra.
thanks

Policy no[protected] in the name of Thomas K Philip was completed in the August2018, but still the document is not issued by the branch. The policy register shows it was not despatched, or given to any one. So kindly take immediate step to issue the policy document and oblige. Regarding the above policy no[protected], I informed the senior branch manager, CBO14(71B) as well as the AO about the nonreceipt of the policy, but they have not taken any step either in searching the whereabouts of the policy documents or give any proper reply, they are not bother about servicing .So I request you to take immediate step to resolve the matter and make ready the policy document without any further delay.Justice delayed is justice denied.Thanking you for taken immediate step, yours fsithfully T.Thomas 464-71B

I have made online payment on 11/07/2018 through my lic app for the policy number[protected] for the due 6/2018.My bank account is debited with 20000/- but no receipt is generated, no confirmation received in e-mail or mobile and the policy premium is not at all updated. Please do the needful. Either refund my money or update my premium and a receipt to be sent to my e-mail as soon as possible.

Hello Sir,
I (Suraj Singh Chand) have paid LIC premium for Policy no[protected] of Rs 13268.98 on date 2 July 2018 with transaction id NSBI[protected] but i dint get any reciept by LIC and Rs. 13268.98 debited from my S.B.I account. When i did not get any receipt by LIC i paid one more time with Transaction id NSBI[protected] on same date and it was success and i got receipt for this transaction from LIC. When i contact to SBI regaring first transaction they told it has been credited to LIC. They asked me to contact with LIC regarding the same. Can you please confirm the payment and return the amount of Rs. 13268.98 in my account.

As per the copy of Certificate of Annuity dated 01.10.2014 received from LIC, Pension & Group Scheme Department, Ahmedabad Division, I have to receive Annuity payment of Rs. 7809/- in the first week of July every year, and had received the cheque for the said amount upto the year 2017. But for the current year 2018, I have not yet received the Cheque for the Annuity payment. Annuity No. mentioned in the above Certificate is 083Y[protected] and my name is K.L. Chandran.

I am replying to you just inform you don’t make fool to the policy holder. when you(vyara branch) send me the letter replying my complain to the A.D.M. You have mentioned that you have enclosed (1) Mode change letter and (2) Premium S.A. Calculation Sheet but there wasn’t any thing enclosed with the letter. When I have contacting on telephone the officer of yours has accepted that there wasn’t anything enclosed with the letter and told me in the policy the mode of premium paying was changed SSS to Hly and along with we have send a letter mentioning Chane of MSA in the policy. I am sending you the letter of mode of Premium change, there wasn’t anything mentioned about MSA in that letter.
If vyara branch has such proof of that why didn’t they send me when I have given first application on 5/03/2018? It is a clear case of cheating with the policy holder. Now I discontent regarding your response and still you are notable to provide me such sound proof that support your argument. When Policy Bond is the contract with LIC and Customer. LIC should pay me Rupees 1, 25, 000 Maturity S.A. and Loyalty addition within a week otherwise it seems LIC has broken the contract. So without wasting further my valuable time here I arrived at decision to approach the matter in Ombudsmen soon.

I have taken the loan on 2016 from LICHFL and at that time the interest was 9.60. Now it is 11.45 and RBI instructed the banks to reduced its ROI, but LICHFL is not reducing instead they are increasing for existing customers. Paying at the interest of 11.45% is every expensive. I feel cheated. I have visited to branch office now they are saying I have to pay Rs 11800 as processing fee to minimize the ROI. Please help me.

Sir,
I have paid my LIC policy through online banking (SBI online banking) but I did not receive LIC payment receipt till now. The details are given below.

Policy Number[protected]

Payment Mode - online banking (SBI)

Transaction ID- NSBI[protected]IGADYBMFZ1

Amount Paid - 3964.24 Rupees

Payment Date - 10/07/2018.

Hence I request you to do the needful

Yesterday (July 9th 2018) I had paid LIC premium of RS.11750.58/- for policy no [[protected]] through ICICI internet banking & bill desk gateway, the amount has been debited in my ICICI bank A/c, but the same has not been credited in LIC policy A/C. Please find the attachment in this mail for your reference as the money from ICICI Bank end has been debited and transaction was successful from bank end. Now i am still view my policy due in LIC portal, Please find the same attachment in this mail.Please take the necessary action.

Name: Gaurav kumar
Policy no.[protected]
Plan: Jeevan Lakshya (Plan-833)