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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jun 18, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 83

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B
Bikash Chaudhury
from Mumbai, Maharashtra
Sep 22, 2018
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Dear sir,
Master policy no.[protected] : master policy holder sci employees superannuation trust.
This is with regards to monthly annuity payable to me for the month of september 2018. Lic pension group scheme without any notice stopped the payment. I to contact lic customer zone mumbai to obtain the e mail id of the concerned department i. E pgs. [protected]@licindia.com. It took several mails and reminders before i was told that payment not done because life certificate not sent. On submitting my life certificate which remain unacknowledged for several days was finally acknowledged yesterday with intimation that the payment will now be done on 3rd october only. This is totally unacceptable in the first instance they failed to send me a notice to up date my life certificate and now they want me to wait another 2 weeks before making the payment. I request you to kindly take this matter with appropriate authority under intimation to me.
Best regards
Bikash chaudhury
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Policy lic no[protected] vinutha a.M.
Sir, I(Nakul Chandra Das ) have paid Lic premium for policy no.[protected] on 04/09/2018 amounting Rs.4240/- through www.licindia.com, on POS [protected] at LIC txn# 774881.But I didnot recived any recipt till date & time. Rs.4240 /- debited from my Bank account (SBI.Dubrajpur Branch) on sametime .Pl. do the needful. Nakul Chandra Das.
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    Jagdish Vohra
    from Bathinda, Punjab
    Sep 22, 2018
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    Address: Ludhiana, Punjab, 181954

    I take above policy no.[protected] but till date i have not received the policy bond. I requst many time to agent &also visit branch dev. Officeryou will get. But 6month gone zero result. On 22aug agent come & i again request he ask if you want give premium after receiving policy we attach with liclast 2 decate i issue cheque & result zero tnx regards
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      8
      8075
      from Bhadohi, Uttar Pradesh
      Sep 22, 2018
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      Address: Jaunpur, Uttar Pradesh, 222001
      Website: [email protected]

      Request to kindly provide the bond policy of srijal pathak policy no[protected]
      Agency code is 08830292
      Till now yet bond not received.
      Amount is deducting everytime but bond is not providing.
      Receipt is attached for confirmation.
      Please provide bond as early as possible for the confirmation of my policy.

      Regards
      Mukesh chand pandey
      Jaunpur
      [protected]
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        P
        Purna1973
        from Burla, Odisha
        Sep 21, 2018
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        Dear sir, it is very sad to say that i have submitted my policy holder's nach mandate (Prabodh kumar mahapatra, policy no:[protected] deduction of lic premium from his sb a/c (Hdfc bank) since february 2018. Through lic of india, cab branch under berhampur division, odisha. I have sent nach mandate to nb department of lic division office two times. But there is no response about nach registration till today. Kindly take necessary steps towards my policy holder's nach registration as soon as possible.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          R
          Rangpushp
          Sep 21, 2018
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          Address: 560064

          I am m a ranganath & submitted a complaint a fortnight ago for which there is no response.

          My annuity reference is #071m[protected] and have been receiving the subject annuity regularly for the last 15 years (Amount rs.2439/-) from bangalore p&gs unit.

          Master policy ref:gsca31583.

          I would like to know the reason. Life certificate was submitted during 2013.
          Is it required to be submitted again. I had sent a mail indicating the change of address. The present address is:

          M a ranganath, g1203, purvavenezia, yelahanka new town, bangalore-560064.

          Kindly respond to my complaint at the earliest and do the needful. I am a senior citizen of age 74 years.

          Rgds
          Mob:[protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            M
            Munish Kumar
            from Hyderabad, Telangana
            Sep 21, 2018
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            Address: 122003

            I got call from inderjeet regarding lic offering 4 benefits with policy in march 2018. I made made payment and paid cheque in end of march. But after that lic peoples disappointed me very much. I got policy in june 2018 after 3 months. But still i have not received medical insurance yet. I am calling and chasing lic person name inderjeet daily but he is not picking my phone. I am trying to reach and get medical policy which is with main policy. Please help me. Please find attached premium receipt of main policy.

            Inderjeet/25 k. G. Marg, jeevan prakash building, new delhi /[protected]
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              A
              from Kolkata, West Bengal
              Sep 18, 2018
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              Address: Kaimur, Bihar, 821101

              My name is anil kumar singh s/o sri sita ram singh, resident add: village-baghi, po - mahuari, ps - sonhan, distt - kaimur, bihar pin code - 821101. My lic policy no.[protected], doc - 28/04/2007, agent code -0126251k. But i had not received my original policy bond till date. I had complaint several times to agent but he has not responded to this regard. Please help me for received my policy bond.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                K
                kktSenthil
                from Ernakulam, Kerala
                Sep 17, 2018
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                Address: Coimbatore, Tamil Nadu

                Hello

                Rs 6772/- has been debited from the HDFC account in the name "POS 436303XXXXXX3103 DCSILIFEINSU POS DEBIT" without my attention. I suspect it as a fraudulent deed. Please verify and reverse the transaction on hacking my hdfc bank account.

                i got information as that the transaction happened in Mumbai through Debit card and i was living in Coimbatore city. looks like some one hacked my debit card details and did the transaction.

                My HDFC customer id is 64239935

                Name: Senthilkumar.T

                Hdfc savings account no.: [protected]

                IFSC Code:HDFC0002231

                transaction details:

                Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
                15 Sep 2018 POS 436303XXXXXX3103 DCSILIFEINSU POS DEBIT N[protected] 15 Sep 2018 6, 772.00 2, 242.48
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Policy number[protected] complaint Ref [protected] dated 06/09/2018. After completing loan on policy, policy bond not received. Asked branch many times but they are not providing speed post or registry details to track on post. I am fed up with LIC 273 branch, no proper communications.
                Hi,

                I have received a letter from LIC mentioning that my premium payment against policy is overdue. This despite the agent collecting the cheque from me in the month of April when this was due. Now, when I try to make an online payment- the website does not accept the policy number shared in the letter. Please advise
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                  C
                  cpodmr
                  from New Delhi, Delhi
                  Sep 15, 2018
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                  Address: Allahabad, Uttar Pradesh, 110019

                  I am the holder of jeewan suraksha policy number[protected], dated 28/3/97. I bought this policy from branch number 2, shivcharan das road, allahabad division of lic when i was posted in railways at allahabad. On maturity, i started getting my monthly pension of rs.2500. The same continued till november 2017, last pension received on 1st november 2017 in my sbi pension actt number-[protected]. I came to know about discontinuation of the same when i received my updated bank statement.
                  I request the lic to kindly start paying my pension including past arrears for 10 months at the earliest as both me and my wife smt kamlesh singh (Dob-25/12/61 are hale & hearty.
                  Other details-adhar number[protected]
                  Pan number-acrps0381b
                  Email [protected]@gmail.com
                  Mob number-[protected]
                  Thanks & regards,
                  Karan singh
                  R/o house number 57/iind floor, nri complex, mandakini, greater kailash-iv, new delhi-19
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  LIC company mein Humne policy krye thi . Jisne Hame 25, 000 bharne par 75, 000 mile the. Pr aap ki company Nye humye 47, 864 diye hi .or bol rye h ki aap yehi amount mile ga . Ye Premium humye 20 saal ki policy pouri ho Nye pr Diya ja rha h. To ab hum kye krye humari help ki Jaye . Office Vale humye Pura 1 saal sye chakr katva rye h
                  I am trying to login to my LIC ACCOUNT, but it shows that"please note user ID case is sensitive". Now I want to deregister LIC ACCOUNT for fresh register.
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                    K
                    Kapil. Pintu
                    from Gurgaon, Haryana
                    Sep 15, 2018
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                    Address: Moradabad, Uttar Pradesh, 244001
                    Website: [email protected]

                    Res lic officer
                    I am running 2 policy now to lic.
                    And i will give my all premium by credit card. Then i want to ask you first that my receipt is not giving me by your agent. Then i ask our lic bo then he told me that we are not giving you any receipt if payment by credit card.
                    Now my last 8 month receipt is pending.
                    Plz help me what should i do.
                    I am waiting for your positive response.
                    My bo name pitambar chorasiya.
                    I am from moradabad
                    My policy no is
                    [protected]
                    [protected]
                    My self kapil rastogi
                    My no
                    [protected]
                    My mail id
                    [protected]@gmail.com
                    [protected]@gmail.com
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      S
                      Sarasjdb
                      from Mumbai, Maharashtra
                      Sep 13, 2018
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                      Address: Mumbai City, Maharashtra, 400081

                      Ref:master policy no 320198 annuity no 011q[protected] transferred from delhi do i to pgs cell santacruz in june 2018(.)chq no 584 dated 31.08.2018 for rs 5176 tr no 818 dated 13.08.2018 not received by policy holder's bank sbi 90 feet road branch mulund east sb a/c no [protected](.)above details taken from screen shot of server with pgs cell santacruz on 12.08.2018.Actual date of pension due is 02.08.2018.Kindly do the needful
                      saraswathi ramachandran-annuitant
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      I passed the exam in the nov. 2017, still not giving agent code . My name is
                      yellamelli HEMANTH KUMAR. ANDHRA PRADESH, BHIMAVARAM. RAJAHMUNDRY DIVISION . 534201. i have been waiting to do business but here not allotting agent code since 2017 nov. so please take the necessary action and allot me the agent code as early as possible.
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                        A
                        Aryan tyagi Saintly
                        from Noida, Uttar Pradesh
                        Sep 13, 2018
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                        This is to share my bad experience with LIC. The concern is that I have paid an amount of Rs.23085/- on 28th Apr’18 for New Jeevan Anand Policy to Mr. Jagjeet Singh([protected]) from Delhi branch112.

                        I submitted all required documents along with the cash amount through PAYTM(dated 28th Apr’18) to Mr. Jagjeet Singh.

                        I started asking for policy bond paper, which was never delivered to me. Although Mr. Jagjeet singh shared the contact no of Ms. Sakshi([protected]) for further followup.

                        I had done enough followups from the LIC customer care department & Mr. Jagjeet Singh. Nobody is bothered to give any information, also several time my call are ignored & unanswered.

                        Still i don't know anything about my LIC policy or My amount, As I am not getting any solution on this, I have come to the conclusion that I would not like to continue with LIC anymore.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Nov 14, 2018
                        Updated by Aryan tyagi Saintly
                        Iafter 61 days from registered my complain, still no response
                        please cooperate and suggest how i can refund my money from LIC branch 112
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                          A
                          ananta1951
                          from Guskhara, West Bengal
                          Sep 12, 2018
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                          Policy no:-1).[protected]:- date of maturity :- 15/03/2018
                          /2).[protected]:- date of maturity:- 17/03/2018. Both policy's table & term:-181-10. Maturity d. V along with original policy documents, bank details, pan, aadhar for neft deposited in branch office. But claim was not paid. (Lici branch office-guskara branch code:-46k) division:-burdwan zone eastern)
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            7
                            7hema7
                            from Eluru, Andhra Pradesh
                            Sep 12, 2018
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                            Address: West Godavari, Andhra Pradesh, 534201

                            Even though i passed the entrance exam in the November 2017, still not allotted the agent code. I am attaching here exam particulars

                            LICI[protected] is allotted as URN to your agency application. Please pay Exam Fee through "Online Payment of Exam Fee" option at www.iiiexams.org.
                            My name is HEMANTH KUMAR YELLAMELLI, BHIMAVARAM, WEST GODAVARI, ANDHRA PRADESH. PH:
                            [protected]
                            EMAIL: [protected]@gmail.com
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              A
                              anitabisht
                              Sep 11, 2018
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                              Address: 66

                              We have many policies with lic, from agent code[protected], shri s n chitare. Since the day we have taken policies he has never being in contact. We don't stay in india and his no - [protected] what he was contacting us till we took policies is never connected.
                              As a lic agent he gets his commission with zero service and we need to run pillar to post for any queries. Our one of the policy got lapsed and we r not able to fund him at all.
                              Request lic to instruct him to serve the clients or else i would like to change the agent at the earliest.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                ramesh patel
                                from Chhota Udepur, Gujarat
                                Sep 11, 2018
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                                Address: Vadodara, Gujarat, 390016

                                Being great insurance corporate body of democratic country - it is best policy to cheate the senior citizens - till date i have not received the positive decesion to small customer of lic and citizen of india - it proves the the organisation is only for insurance company and to cheat and making fool to the small customer and small citizen of india - surprising very good institute who is taking care of lic verymuch pefectly - now i came to know and understand that the small investor / customer have no statu or right to represent the grievances - appreciated the best organisation and management - inspite of repeated reminders the help is not provide the small customer / citizen of india - now we understand and came to know that the irda authority is for the insurance company not for the customers. As the customers are to small compare to insurance company. The lic policy is just for advertising for the interest free income and just free of cost income. It is just cheating to the customers of india who are very poor people make the foolish to the public, it is very surprising for the top position of popular and famous insurance corporation of india - i under stand the as big and popular identity - you do not have the time for small customer of your corporation. It is really surprising no help or decesion has been recd. From irda - remider - till date there is no response - the policy no:[protected] plan jeevanshree rs. 500000/- 112/25/16 dated 28.02.1998 has been surrender. The bonus declared by lic every year is not considered for the payment. The policy premium is fully paid. Only guaranteed addition as per policy term is considerd. That is also not fully paid. Onlysurrendering percentage considered for the surrender value. Kinldy justify and arrange to give the justice to the customer of lic. I hope the justice will be given and arrange to consider the bonus declared by lic every year. Also the guaranteed addition should fully considered for the payment. Atleast the guaranted addtion of policy must be paid as the total premium is already paid. Kindly look into the matter and finalise immediately. Ramesh patel - 987 copy to all leading news papers for knowledge of the public and do not be foolich and be cheaed by insurance company. - copy to grahaksuraksha for justice
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Sep 11, 2018
                                Updated by ramesh patel
                                this issue id going on since last three years but no resolved and badly and rudely approach by the lic of india
                                Sep 12, 2018
                                Updated by ramesh patel
                                TILL DATE I HAVE NOT RECEIVED THE POSITIVE DECESION TO SMALL CUSTOMER OF LIC AND CITIZEN OF INDIA - IT PROVES THE THE ORGANISATION IS ONLY FOR INSURANCE COMPANY AND TO CHEAT AND MAKING FOOL TO THE SMALL CUSTOMER AND SMALL CITIZEN OF INDIA - SURPRISING VERY GOOD INSTITUTE WHO IS TAKING CARE OF LIC VERYMUCH PEFECTLY - NOW I CAME TO KNOW AND UNDERSTAND THAT THE SMALL INVESTOR / CUSTOMER HAVE NO STATU OR RIGHT TO REPRESENT THE GRIEVANCES - APPRECIATED THE BEST ORGANISATION AND MANAGEMENT - INSPITE OF REPEATED REMINDERS THE HELP IS NOT PROVIDE THE SMALL CUSTOMER / CITIZEN OF INDIA - NOW WE UNDERSTAND AND CAME TO KNOW THAT THE IRDA AUTHORITY IS FOR THE INSURANCE COMPANY NOT FOR THE CUSTOMERS. AS THE CUSTOMERS ARE TO SMALL COMPARE TO INSURANCE COMPANY. THE LIC POLICY IS JUST FOR ADVERTISING FOR THE INTEREST FREE INCOME AND JUST FREE OF COST INCOME. IT IS JUST CHEATING TO THE CUSTOMERS OF INDIA WHO ARE VERY POOR PEOPLE MAKE THE FOOLISH TO THE PUBLIC, IT IS VERY SURPRISING FOR THE TOP POSITION OF POPULAR AND FAMOUS INSURANCE CORPORATION OF INDIA - I UNDER STAND THE AS BIG AND POPULAR IDENTITY - YOU DO NOT HAVE THE TIME FOR SMALL CUSTOMER OF YOUR CORPORATION.IT IS REALLY SURPRISING NO HELP OR DECESION HAS BEEN RECD.FROM IRDA - REMIDER - TILL DATE THERE IS NO RESPONSE - THE POLICY NO:[protected] PLAN JEEVANSHREE RS. 500000/- 112/25/16 DATED 28.02.1998 HAS BEEN SURRENDER. THE BONUS DECLARED BY LIC EVERY YEAR IS NOT CONSIDERED FOR THE PAYMENT. THE POLICY PREMIUM IS FULLY PAID. ONLY GUARANTEED ADDITION AS PER POLICY TERM IS CONSIDERD. THAT IS ALSO NOT FULLY PAID. ONLY SURRENDERING PERCENTAGE CONSIDERED FOR THE SURRENDER VALUE. KINDLY JUSTIFY AND ARRANGE TO GIVE THE JUSTICE TO THE CUSTOMER OF LIC. I HOPE THE JUSTICE WILL BE GIVEN AND ARRANGE TO CONSIDER THE BONUS DECLARED BY LIC EVERY YEAR. ALSO THE GUARANTEED ADDITION SHOULD FULLY CONSIDERED FOR THE PAYMENT. AT LEAST THE GUARANTEED ADDITION OF POLICY MUST BE PAID AS THE TOTAL PREMIUM IS ALREADY PAID. KINDLY LOOK INTO THE MATTER AND FINALIZE IMMEDIATELY. RAMESH PATEL - 987 COPY TO ALL LEADING NEWS PAPERS FOR KNOWLEDGE OF THE PUBLIC AND DO NOT BE FOOLISH AND BE CHEATED BY INSURANCE COMPANY. - COPY TO GRAHA SURAKSHA FOR JUSTICE
                                Sir. I paid my renewal for lic policy[protected] dated 05/09/2018 through debit card of sbi but transaction error is showing. Also my is debited from the bank.
                                I wanted to add my aadhar card and pan card but your site is not helping. Please advise me mail i.D. Where i can send my aforesaid nos. To be added in my policy records.
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                                  karanam sushma
                                  from Hyderabad, Telangana
                                  Sep 10, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500050

                                  I registered mysel[censored]nder lic customer portal and then tried to add the policy details for enrollment. But i keep receiving the error saying customer portal id is not created. I do not really understand how exactly is the customer portal useful in any way as i don't find any means to enroll your policies within the portal any where. Kindly suggest on what could be done to resolve this issue. Thanks in advance.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    pankajchauhan399
                                    from Delhi, Delhi
                                    Sep 10, 2018
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                                    Address: New Delhi, Delhi, 110044

                                    Dear sir
                                    I was taken lic jivan anand policy[protected]/-inr per month on 05/06/2010. This policy was continued for about 2 years. But unfortunately i was not able to continue this policy. I went to lic to closing my policy and also for refund but they told me that refund will not be possible.

                                    Please do the needfull
                                    I will be greatfull

                                    With regards
                                    Pankaj singh chauhan
                                    [protected]
                                    [protected]@gmail.com
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Please send my password to my mail id ([protected]@gmail.com)
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                                      Tinku Rakshit
                                      from Tekari, Bihar
                                      Sep 8, 2018
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                                      Address: Dumka, Jharkhand, 814101

                                      This to inform you that i, tinku kumar rakshit, dumka, jharkhand-814101, have not received my lic policy bond, i had already made compliant against agent, but still it has not been yet attended. Policy no :[protected]. Hly amount 1717.00 approx. 05 years ago.

                                      Request you to pls provide me my original bond.

                                      Regards
                                      Tinku kumar rakshit
                                      Bandh para, behind thakur bari shiv mandir, dumka
                                      Jharkhand-814101
                                      Policy no : [protected]
                                      Mob. - [protected] / [protected] / [protected]
                                      [protected]@yahoo.co.in
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      My pension was stopped from last two years, all the related proof of my survival I had given to sambalpur branch & also E mail the authorized letter [protected]@licindia.com dated 23rd August.
                                      Annuity number :- 011H[protected]
                                      sanjayji bhai's reply, Sep 5, 2018
                                      My pension was stopped from last two years, all the related proof I had given to branch & also E mail the authorized letter [email protected] dated 23rd August.
                                      Annuity number :- 011H0626068751
                                      Pl close my e-service user account "sailajaseela07" as i am wrongly created my account. Actually my husband is having e-service user account in LIC. I can't added my policies in husband login. We hope to maintain one user only. kindly remove my user id
                                      Plz sent my receive copi to my email-kamal.[protected]@gmail.com
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                                        patulia
                                        from Kolkata, West Bengal
                                        Sep 7, 2018
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                                        Policy no[protected], branch office Guwahati panbazar, service request no[protected] my document submit at rabindra sarabara in Kolkata 18 days ago but after repeated knocking till now no responding from both branch about approval of loan. according their conversation I mind they don't know online system.So I request to the company to see my matter sympathetically. my mail id- [protected]@gmail.com
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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