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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 88

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S
Shariq Azmi
from Bhubaneshwar, Odisha
Apr 9, 2018
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poor return

This to bring to your kind attention that i have invested in lic vide policy no.[protected] and[protected] for 12 year term under sum assured of rs.70, 000 each.
In this regard i have sent speed post to chief manager, sodepur branch. However there is no reply from his end.
It is quite dissapointing to note that i have got a profit of rs.6130/-each which is after 12 years term. I have received payment of rs.44, 491/- each despite...
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Saket_Sharma
from Sagar, Madhya Pradesh
Apr 8, 2018
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Address: Sagar, Madhya Pradesh, 470001
Website: ebiz.licindia.in

I have two different user id of lic with two different policies under them. Now while updating the aadhar no. And pan no. Online in these user id's one of the user id is not updating because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me to club all the policies under one user id.
And i tried the auto fetch and merger but its shows error message of data mismatch.
Please recitfy this problem
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
I am unable to login lic site to pay my premium, pls resolve it as soon as possible
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    vishnuduttajha
    from New Delhi, Delhi
    Apr 8, 2018
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    Address: Ghaziabad, Uttar Pradesh, 201010
    Website: [email protected]

    I'm vishnu dutta jha my contact number is [protected] resident of s-1, 4/143, vaishali (Earlier resided at f-3, 2b/82, vaishali).

    Amount rs 30 lakhs was sanctioned to me vide application number/file number [protected] dated 06 oct 2015, however, in december 2017 this loan was transferred to pnb hfl through cheque no "180098"[protected] dated 20/09/2017 for an amount of rs 25 lakhs (While balance amount of the loan was above 24 lakhs exact amount not known on the date of submission of cheque) which has already been debited and now my emi is being debited to pnb hfl.

    Ive complaint many times on customer portal through login and used to get feedback ack number (Last time it was req-ni-000009) but no response.

    Please expedite the issue and return my documents as well as my balanced amount.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Ear Sir/Madam

    I, Anil D Patil agent of LIC Of India with agency code 02441949. Licence number 1995610
    connected to kolhapur Branch. Please send new portal ID and Password to my e mail ID: [protected]@gmail.com

    Thanking you sir
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      M
      mahismita3392
      from Mumbai, Maharashtra
      Apr 7, 2018
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      I am Mahesh Shelke, nominee for the two LIC policies ( Policy numbers: 1.[protected] & 2.[protected] of my mother Sumanbai Shelke.
      Unfortunately my mother is no more and I did surrender the policies to Chalisgaon branch on 27-Feb-2018 with the bank details of mine.
      As we all are humans and we do mistakes, so I did. I had given the details of closed account and unfortunately I did realize it too late and by the time I realized it, the NEFT was done by LIC to the mentioned account. I am sure this transaction would have failed since the account is closed by the bank.

      As soon as I realized my mistake, I did visit LIC Chalisgaon branch on 16- March-2018 and provided fresh documents (bank details of active account which is Cheque xerox as a proof) to Mr. Nikam from claims department. He had told me that within 8 days, I will be getting the expected amount. So far, I haven't received the same.
      Please help me asap.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        Dr. Amir Hussain
        from Jammu, Jammu and Kashmir
        Apr 6, 2018
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        Address: Jaipur, Rajasthan, 302012

        Tried to register a new user to the lic portal using the policy number provided by lic in the policy document, not able to register as the portal shows the error message "the entered id does not match with our record please try again". Tried multiple times, but the same error is shown. I am sure the policy number is correct. Have sent a mail to the portal support, but have not received any response yet...
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Apr 06, 2018
        Updated by Dr. Amir Hussain
        I have already an existing lic account but now its telling invalid user id which i was using till last year without any issue. I heard its due to kyc update. But now when i try to re-register always its gives the same error pop-up invalid policy number. What kind of crap is this. There is no proper validation in this site. How can i trust in such kind of portal for the premium payment security.
        What could be the solution. Any help on this.
        Note : the same policy number without login i am able to pay the premium without any issue
        Apr 06, 2018
        Updated by Dr. Amir Hussain
        I have lic policy :[protected].
        I used to do online payment from old portal. However it seems that since new portal has been started i can't login.
        I have already emailed multiple times to [protected]@licindia.com, but these guys are not replying to my emails.

        Please migrate my data from old portal to new portal.

        Due to your lack of response i have to bear the late charges while paying premium
        Thanks
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          नीरज कुमार
          from Siwan, Bihar
          Apr 7, 2018
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          Address: Firozabad, Uttar Pradesh, 283145

          Respected sir,
          I paid my quarterly premium online by sbi debit card amount of Rs1606.00 having policy number[protected]
          Name- Neeraj Kumar Chauhan
          Date-06/04/18
          But i could not save the reciept .
          So I request you to send my reciept on my registerd email id "[protected]@gmail.com"
          Aplicant detail:-
          Name-Neeraj Kumar Chauhan
          Father Name- Sundar Singh Chauhan
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Apr 07, 2018
          Updated by नीरज कुमार
          Respected sir
          I submitted my policy amount of Rs1606 of April month online using SBI debit card on 06 April 2018. Unfortunately I couldn't save my receipt during submission. Please send my payment receipt on my registered email id "[protected]@gmail.com"
          Name-Neeraj Kumar Chauhan
          Father's Name- Sundar Singh Chauhan
          Policy no.[protected]
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            N
            Nishna BIyani
            from Delhi, Delhi
            Apr 6, 2018
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            Address: Mumbai City, Maharashtra, 400063

            The premium for my policy[protected] was rs 12040.
            Due to some auto registration of my policy the payment has been made twice once each from icici bank and the other from hdfc bank on dec 26th 2017.

            I request you to check it from your end and reprocess only one of the payments and auto credit any one of the payments done.

            If you see only one transaction, then provide me the details as from where you got the payment (Icici or hdfc) and i will work with my bank to revert the transaction. However, both my accounts are showing debits of rs 12040.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              Sairaj Morudkar
              from Akola, Maharashtra
              Apr 6, 2018
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              Address: North Goa, Goa, 403512
              Website: Consumers complaint

              My name is savlaram dattaram morudkar; h. No. 935, mauswada, pernem, goa.
              Pincode:-403512
              This is to inform you that maturity amount of my policy number[protected], is transferred on someone else account number. When i gave complaint in the near by branch office of lic they have not shown any response on my complaint. It's being one month passed and no one is bothered about my complaint.

              So i am requesting you to please look into my matter and do the needful.

              Thanking you
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                pabitramohanpradhan
                from Malkangiri, Chhattisgarh
                Apr 4, 2018
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                Address: Cuttack, Odisha, 753012
                Website: www.licindia.com

                Dear sir/madam,

                I am pabitra mohan pradhan, policy no[protected] date of maturity - 31.03.2018 (As per the policy)

                I have already submitted the original bond copy with cancel cheque on 01.03.2018. But till date i have not received maturity amount.

                Request for consideration and do the needful please.

                Thanking you
                Pabitra mohan pradhan
                Mob [protected], [protected]
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Mar 27, 2018
                babumaruti's response
                New portal is not opening
                Mar 31, 2018
                sarkaradonis's response
                I have two lic policies no.[protected] and[protected] but not able to check online please help my phone number [protected], my email id [protected]@gmail.com . thank you.
                Mar 31, 2018
                sarkaradonis's response
                I have two lic policies no.[protected] and[protected] but not able to check online please help my phone number [protected], my email id [protected]@gmail.com . my name is Arun Kumar Sarkar . I stay in Hyderabad Telangana 500089
                Hi

                I am unable to enrol for cognizant employer, even though i am registered on LIC Portal

                After filling enrollment form, its providing error as "Kindly enroll on customer portal"

                Kindly assist
                Dear sir.
                I do the registration form online
                Registration is completely
                But not login my account..
                Please help me
                I'm already registered in lic portal, and enrolling my policy with my employer . I'm getting like I'm not registered.

                Please help me with this.
                New portal is not accepting customer details
                Please send me monthly housing loan statement by e-mail,
                [protected]@gmail.com
                required for income tax purpose my loan account no. is [protected]
                I have two lic policies no.[protected] and[protected] but not able to check online please help my phone number [protected], my email id [protected]@gmail.com . thank you.
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                  Abhimannu Nayak
                  from Noida, Uttar Pradesh
                  Apr 4, 2018
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                  Address: Bareilly, Uttar Pradesh, 121005

                  This is to inform you that one of lic agent came to my office & show me some policy. I am interested one of the policy shown by him.in this he told me that i have to deposit 34000rs every year till 16 year.in the benefits i will get 3 lacs mediclaim plus 4.5 lacs lic money. I had purchased the policy on 15/10/2017. My policy no. Is[protected]. But still i have not the bond paper of lic. He what's app me only the one paper, not provided the bond paper & mediclaim benefits. Neither he pick my phone. His name is jagjeet & his agent code is 06345211. Please do needful at yours ends. I have also attached the paper which the agent what's app me.

                  Thanks & regards
                  Ramkumar
                  [protected]
                  [protected]@gmail.com
                  +1 photos
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  My health isurance policy is mediassintent. my accident is 23/08/2017 i am admit is narayan hospital jaipur . and i am discharge on 04/09/2017 and my claim is pending 7 months and no respons my claim so i request my comlaint is registerd, and take action is medi assistent my claim number is 95228599 and pasient name manish kumar gupta
                  I have done online premium renewal payment on 4/4/2018 vide receipt no. PR[protected] for policy no.[protected],[protected],[protected],[protected] &[protected] within grace period, but CD charges applied for policy no.[protected] are Rs.125/- & Rs.10/- for remaining 4 policies .Why CD charges applied more for policy no.[protected] ? pl.clarify.

                  regarding fraud by lic agent - Comment #3061208 - Image #0
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                    Devendra Patwal
                    from Panipat, Haryana
                    Apr 3, 2018
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                    Address: 248005

                    I have taken housing loan from lic housing finance, dehradun branch, loan account no[protected] dt[protected] under floating scheme but institute is still [protected]@ 11.25 % interest. When i have approach to lichfl why my rate of interest is not being reduced since the current rate of interest is @8.35%. They asked me to pay rs.11800.00 as processing charge. Please help me
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Hi Team,

                    I have paid the lic premium using netbanking and my transaction was successful however i havent recieved any recipet for the payment.

                    Thanks
                    Sai.
                    I'm trying to enroll my LIC policy in LIC portal through enroll for employer but I'm getting page not found error. I need to enroll to this page to submit as my investment proof. So kindly look into this issue as soon as Possible. This is kind o[censored]RGENT
                    LINK: http://www.licindia.in/Corporate_MainPage.html
                    Bima Gold Policy[protected], every 4 years i was received chqeue of Rs.10, 000/- at March month but this year still i not received the cheque
                    March ending completed
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                      Anna Mathew
                      from Thiruvananthapuram, Kerala
                      Apr 3, 2018
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                      Address: 695015

                      Tried to register a new user to the lic portal using the policy number provided by lic in the policy document and sent as policy renewal reminder sms. Not able to register as the portal shows the error message "invalid policy number". Tried multiple times, but the same error is shown. I am sure the policy number is correct. Have sent a mail to the portal support, but have not received any response yet.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Policy no.[protected]; DOB - 21/01/1985 ; Mobil no. [protected] ;
                      Premium amount - 6893.00
                      Unable to login in to new portal
                      My licence policy no. is[protected]
                      I m not able to login through costomer portal
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                        A
                        Abhay Sarawgi
                        from Ahmedabad, Gujarat
                        Apr 2, 2018
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                        Address: 495001

                        Its bring to your kind knowledge that myself varsha sarawgi having a lic policy with the product name of jeevan saral with various policy numbers premium amount
                        [protected] dated 28/09/2012. Rs. 30025
                        [protected] dated 28/09/2012 rs. 30025
                        [protected] dated 28/09/2013 rs. 36030
                        [protected] dated 28/09/2013 rs. 59976
                        For the above mentioned policies i have paid the premium amount of rs. 156056 via cheque o[censored]nited bank of india and cash on 30/10/2014.
                        The cheque was collected by fac agent of indian overseas bank and it was cleared on 01/11/2014 as per our bank statement.
                        The payment was made to lic of india which is shown in the statement after one and half years i came to know that the above mentioned premium is not credited to my respective policy numbers as it shows that there was a fraud with me due to which my policy is lapsed but after several reminders to the lic department of bilaspur chhattisgarh cab branch magarpara and bo branch vyapar vihar bilaspur there was no proper response till date.
                        Further i am facing lot of mental, physical and financial loss due to which i am suffering from medical illness.
                        Further i want to inform that the parties involved in fraud according to my knowledge are as follows
                        1. Development officer - raju singh chandel agent code 0008658
                        2. Alok singh chandel - agent code[protected]
                        3. Mukesh singh chandel - fsc cab branch bilaspur
                        Further i want to revive my policies and want a compensation of 5000000/- for mental harassment.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        I was a registered user of your old portal but now I am not able to login to the site. not even able to register as a new user.
                        I have 3 policies, i have registered for them,
                        however i am unable to do a policy registration
                        i gives me an error:- not registered, although i am registered.

                        Could you please assist me with this?
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                          pawanmantri
                          from Bengaluru, Karnataka
                          Apr 2, 2018
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                          Address: 400104

                          I have purchased to policy in march 2010 in wealth plus (Plan 801) that matured in march 2018 but maturity value paid are very lower to highest nav during the period as per policy term.

                          Ask lic but they told we are doing nothing it's system generated.

                          Please help to release my money.

                          Lic not responding to my calls and when visited their office told we cannot do anything it is system generated
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Lic wealth plus highest nav on jan 24 2018, its 15.76, calculate your no o[censored]nits into nav
                          Calculate the same and ask LIC for the same but they told we cannot do anything as system automatically making payment.

                          Nobody interested to give the calculation details.
                          Is your single payment,
                          I think you can complaint it,
                          https://www.licindia.in/Bottom-Links/gRIEVENCE-REDRESAL-SYSTEM-(1)/Online-Compla...
                          yes lic is cheated on wealth plus plan, when premium due on 1 days then lic fine 8% but my wealth plus policy is close 8/5/2018 but still not give my policy payment yesterday i received message 74000 rs is your policy i pay 60000 for it and my policy sum assured 1, 00, 000...now a day not trusted any one lic is first on invest money, my contact no is [protected] and surat gujarat
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                            cmathew30
                            from Mumbai, Maharashtra
                            Apr 2, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400050

                            Dear sir
                            Annuity payment from lic would come regularly for the last 4 years but this year 2018 it hasnt come and normally it comes in the month of jan.
                            Appreciate if you can look into this matter and expedite the payment as quickly as possible.
                            Annuity payment would be rs 17367/- and the annuity no is given above
                            If you need any more information, please revert back.

                            Best regards

                            Cherian mathew
                            Ex employee of lti
                            Emp-id 718838
                            Jun 12, 2018
                            Complaint marked as Resolved 
                            I got it resolved through an agent of mine who checked and found that they wanted a Life Certificate, after giving that its resolved. LIC needs to communicate this before stopping the payment.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              Rohith Vishwanath Iyer
                              from Bengaluru, Karnataka
                              Mar 31, 2018
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                              Address: 560043

                              I made the payment for the above mentioned policy - rs 12478 on 29th march' 2018 through icici bank net-banking and twice the amount has been deducted.

                              Request you to refund the excess premium made towards the policy.

                              Transaction id[protected] &[protected]

                              Payment made through icici bank a/c[protected].

                              Policy #[protected]

                              Insured person name: rohith v
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Sreeja Mukherjee
                                from Kolkata, West Bengal
                                Mar 31, 2018
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                                Hi team,

                                My gender on the portal is mentioned as male instead of female and i cannot change that since it's read only. I have already mailed to [protected]@licindia.com but not received any mail yet.

                                Please update my profile at your earliest because i have to update this investment somewhere urgently.

                                Please assist
                                Sreeja mukherjee
                                +1 photos
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  M K Batra
                                  from Delhi, Delhi
                                  Mar 30, 2018
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                                  Address: New Delhi, Delhi, 110059

                                  I (Mahender kumar batra) have made online payment for my policy no.[protected] on 15/03/18 for premium of rs. 4203/-. But the said payment is deducted twice from my credit card, due to some technical error. Even after 15 days gone i have not still received refund against my double payment. Kindly refund the amount of rs. 4203/-.

                                  (Mahender kumar batra)
                                  M. No. [protected]
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    aparanagupta93
                                    from Bengaluru, Karnataka
                                    Mar 30, 2018
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                                    Address: 700156
                                    Website: cognizant.com

                                    I registered my lic policy account[protected] https://ebiz.licindia.in/D2CPM/#Register and registeration was successful, next step if i try enrolled my policy under "https://customer.onlinelic.in/LIC_Corporate.html" for cognizant, it shows error that i m not a registered user

                                    "it seems that you have not yet registered yourself in our customer portal.
                                    Kindly click here www.licindia.in to create portal-id."

                                    What to do to enroll my policy
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      Wellwisher_geeth
                                      from Bengaluru, Karnataka
                                      Mar 29, 2018
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                                      I have already an existing lic account but now its telling invalid user id which i was using till last year without any issue. I heard its due to kyc update. But now when i try to re-register always its gives the same error pop-up invalid policy number. What kind of crap is this. There is no proper validation in this site. How can i trust in such kind of portal for the premium payment security.
                                      What could be the solution. Any help on this.
                                      Note : the same policy number without login i am able to pay the premium without any issue.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      I try to login my account but I cannot so please help me
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