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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: May 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 91

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A
anil kumar ncc
Mar 26, 2018
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Address: Barabanki, Uttar Pradesh, 212657

I am anil kumar sharma and my policy no. Is[protected]. Date of maturity is 15.03.2018. I have already submitted the required documents at same branch office in august 2013. Already account details has been submitted

Even after repeated request in person at your branch office, i have not received my maturity amount till date. You are therefore requested to kindly give my maturity at the earliest.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
I and my son have lic policy No.[protected], till to day I am not being able to register as new user as I want to pay our annual premium online rather that submitting through Lic agents please helpe and advice. Thank you.
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    Raj Jakkan
    from Pune, Maharashtra
    Mar 28, 2018
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    I was signup in LIC e service account. My e service account ID is..pmjindam. and my policy number attached to my e service account is[protected].
    My e service account doesn't work properly...so please kindly delete my account. I have an account in LIC e services. I unable to remove my policies from my account and delete account. I want to register above mentioned policies under my husband's account in e services.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Mar 24, 2018
    Sekh Riyaj Uddin's response
    due list 3/3/2018
    Due list of 3/3/2018
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      B
      Bulanroy10
      from Kolkata, West Bengal
      Mar 24, 2018
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      Address: Kolkata, West Bengal, 700023

      At the time of aadhaar link with policy, it is found that a mistake in place of dob mentioned in original policy. Please correct my dob. Details as follows:

      Policy no.[protected]
      Incorrect dob: 13/12/1976

      Correct dob: 30/12/1976

      You may verify the dob comparing my submitted supporting documents with proposal policy.
      Regards
      Sudip roy
      [protected]
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        Wyenketesh
        from Damoh, Madhya Pradesh
        Mar 24, 2018
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        Address: 485001

        सर प्रणाम
        प्रार्थी के बाबा श्री बाबूलाल शर्मा ने 57 लाख रूपये देकर पालिसी नंबर[protected] पेंशन प्लान जीवन अक्षय लिया गया था।जिसमे एजेंट और अधिकारियो द्वारा घर आकर बताया गया था (घर आकर इसलिए बताया गया था कि एजेंट रविशंकर शुक्ल को पता था कि प्रार्थी 60 लाख की जमीन बिरला कंपनी को बेचने वाला है और 7.8 की ब्याज अभी तक ही है इसलिए बीमा करवा लो) कि 7.8 प्रतिशत की दर से पहले पेंशन बाबू लाल शर्मा जी को मिलेगी।उनके बाद उनके बेटे रामकुमार को मिलेगी।फिर उनके बाद नाती यानि की प्रार्थी व्एंकेटेश्वर को मिलेगी।और चौथे आदमी को पूरा पैसा मिल जायेगा।यह सब बताने पर बाबूलाल शर्मा जी ने कोर फॉर्म में एजेंट के द्वारा हस्ताक्षर किये थे।फॉर्म बाद में किसने भरा एजेंट जाने।6 महीने बाद बाबूलाल शर्मा की मृत्यु हो गई।तो एजेंट द्वारा आकर रामकुमार के कागजात बैंक खाता वगैरह ले लिए गए की अब पेंशन रामकुमार को मिलेगी।चूंकि पेंशन वार्षिक थी तो ये हुआ की अंतिम समय वर्ष के रामकुमार को पेंशन मिलेगी तो प्रार्थी निशिंत था।इधर दुर्भाग्य वश रामकुमार की भी मृत्यु हो गई।तो एजेंट के द्वारा प्रार्थी यानि की व्एंकेटेश्वर की id और बैंक खाता लिया गया कि पेंशन आएगी।पर पेंशन समय में न आने पर प्रार्थी ने परेशान होकर खोजबीन की तो पता चला ।पेंशन 7.1 प्रतिशत ही मिलेगी और रामकुमार नोमनी में थे और स्पाउस की जगह प्रार्थी व्एंकेटेश्वर का नाम था।उसमें भी कहा गया कि स्पाउस पत्नी कहलाती है।जबकि बाबूलाल शर्मा की पत्नी सन 1964 में ही स्वर्गववासी हो गई थी।और यह बात एजेंट गाव का था उसे सब मालूम था।अब पत्रों द्वारा उत्तराधिकार प्रमाण पत्र मागा जा रहा है।पेंशन न देने को कहा जा रहा है।पता चला की प्रमाणपत्र में बहुत पैसा भी लगना है।प्रार्थी ने ज़मीन बेचकर स्वयं के चेक द्वारा बाबा बाबूलाल शर्मा के नाम प्लान लिया था।ताकि सबको पेंशन लाभ प्राप्त कर lic प्लान में पैसा सुरक्षित रहे।
        प्रार्थी का निवेदन है कि गाव के हमलोग विस्वाश करके बीमा लिए है तो हमें इतना परेशान न किया जाय की मर जाए।बीमा ऑफिस जाने पर कहा जा रहा है कि हमने कुछ नहीं कहा था।उत्तराधिका... बनवाओ और चुपचाप पैसा लेलो।नही वो भी डूब जायेगे।
        जो भी अच्छा आदमी श्रीमान ये शिकायत देखे तो मेरी बातों में गौर करे की क्या हमें सही जानकारी होती तो क्या ये प्लान लेते ।अगर लेते भी तो उसके नाम लेते जिसकी पत्नी होती । कृपा करके मेरी समस्या समाधान करे।बहुत बड़ी कृपा होगी
        आपका प्रार्थी
        Wyenketeshwar
        मोबाइल [protected]
        भरजुना
        सतना
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Mar 24, 2018
        Updated by Wyenketesh
        क्रपया जल्दी बताये की मैं क्या करूँ बहुत परेशान हु
        We have been cheated for rs 9491 for the transaction id 508848 at pos [protected] from my SBI debit card please help me in this regard.
        Ankesh rathi [protected]
        mobile number called from [protected]. the person called for atm renewal and OTP has been provided by us to him and he has taken out payment of 9491
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          C
          cskumar786
          from Kolkata, West Bengal
          Mar 23, 2018
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700019
          Website: www.lici.co.in

          Sir/madam,
          I am an agent of lic india branch 41j im having this problem since 3 month. Iam unable to login agent portal.
          Please resolve this problem as soon as posible. I want to give quick service to my clients, if i not able to see any custome policy statues then what the use of being lic agent.
          So i request you to give me asscess to see customers police statues.

          Thanking you
          Chandan kumar sharma
          11346 41j

          [protected]
          Jun 16, 2022
          Complaint marked as Resolved 
          resolved
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            R
            Rame sh (Rami)
            from Bengaluru, Karnataka
            Mar 23, 2018
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            Hi team,

            I have registered my policy in "https://ebiz.licindia.in" portal, it was successfully registered and i am able to login into the portal. But when i try to enroll my policy for employer (Cognizant) in "https://customer.onlinelic.in/LIC_Corporate.html" portal, it shows that i am not a registered user in customer portal.

            Attached successful login customer portal and error screenshot which i am getting error.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Plz lic portal wetting problem
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              R
              reviews for you
              from Delhi, Delhi
              Mar 23, 2018
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              Address: Muzaffarnagar, Uttar Pradesh

              Sir, ihave paid lic premium for policy no.[protected] dated[protected], rs. 1656/- through payment id scb507e3c463dd842cc932faffedbefda4a through upi online at www.Licindia.com, but i do not recived any reciept till date and time. Rs 1656/- debited from my account on same time. Pl do the needful.
              Email id - [protected]@gmail.com

              Please take action as soon as possible
              I am humble request you
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                R
                ramanujamvijay
                from Delhi, Delhi
                Mar 22, 2018
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                Dear sir/ madam, i am vijayakumar r from desur-604501, t. Malai district, my lic policy number is[protected] one of your registered customer of lic, and i want to pay my premium and loans through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is your user id not matched to your registered policy in the portal, even i got new password through forget password option also but it did not accept to new login. Please give me a remedy of my problem. Thank you
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                I am unable to login to my account user name:selvi.[protected]@gmail.com
                I am unable to reach old customer portal.For the past about 10 years I paid the premium every year.Now not able to reach. Help needed
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                  S
                  snehasharma323
                  from Mumbai, Maharashtra
                  Mar 22, 2018
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                  Address: Mumbai City, Maharashtra, 400068
                  Website: ebiz.licindia.in/D2CPM/#Login

                  Recently lic site has been migrated, in new version after login, it is showing my gender as male and name with mr.

                  When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't to add it because my profile gender is mentioned as male.

                  I tried updating profile from portal but it seems gender dropdown is disabled.
                  Site is not allowing me to add any new policy due to gender mismatch.

                  Please let me know how can i update these details.
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Please I am lic payment paid but receipt not gerrated in my email I.D. hence receipt gerated in my email i.d.
                  My name is Ram kishan Jhawar...I have not received my survival benefit of my policy...My policy no. is[protected].My address is 4 Watkins Lane, Howrah-711101.Lic policy branch 418..
                  Pls, suggest how can be update my mobile no. on lic account.

                  Regards
                  Sumit Tyagi
                  I'm a registered customer portal user of LIC Of India and pay premiums online. Since a couple of days whenever I'm trying to log in, a circle keeps on rotating and I can not enter the Portal. Pls help.
                  Pritish Kumar Nath.
                  M: [protected]
                  e-mail: [protected]@gmail.com
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                    N
                    Navratan Aggarwal
                    from Noida, Uttar Pradesh
                    Mar 21, 2018
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                    Address: New Delhi, Delhi, 110007

                    21/mar/2018

                    Request for changing of mail id in my online lic portal

                    I was registered my lic policy with my old e-mail id. Now that e-mail id was deleted and i made a new e-mail id. I am unable to access in online portal due to forget of my user id & password, when i trying to recover id or password, new recovered password is going on old e-mail id which is not available. Now i wish to change my mail i’d

                    New mail i’d

                    [protected]@gmail.com

                    Policy no.[protected]
                    Premium - 14671/-
                    Dob - 29/03/1977
                    Name - navratan aggarwal

                    Thanks & regards
                    Navratan agarwal
                    91-[protected]
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      patelvb
                      from Bengaluru, Karnataka
                      Mar 22, 2018
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                      Sir, I (Vinod Bansilal Patel) have paid lic premium for policy no[protected] dated 04.03.2018, rs. 2666/- through lic e services online portal,
                      but i do not recived any recipt till date and time. Rs 2666/- debited from my account on same time. Pl do the needful.

                      Also attached scan copy SBI Saving Bank Account Passbook showing the amount debited Rs. 2666/- on 04.03.2018 and not reversed ..upto till date.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        P
                        patelvb
                        from Bengaluru, Karnataka
                        Mar 20, 2018
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                        I have made a online payment for renewal premium on[protected]
                        From sbi upi application..
                        Transaction status success
                        And amount already debited to saving account.

                        For policy number[protected] premium amount 2666.00

                        I have already made a correspondence with lic of india by email and also send a mail to billdesk customer support by email..

                        But still i have not received premium receipt..

                        Request you to check.. Payment details as below

                        Vinod patel
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Mar 21, 2018
                        Updated by patelvb
                        Sir, I (Vinod Bansilal Patel) have paid lic premium for policy no[protected] dated 04.03.2018, rs. 2666/- through lic e services online portal,
                        but i do not recived any recipt till date and time. Rs 2666/- debited from my account on same time. Pl do the needful.
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                          deepaklic1975
                          from Patna, Bihar
                          Mar 19, 2018
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                          Sir, i deepak kumar das is stating that i could not able to login through online portal (New) by asking some queries like mobile number, aadhar number, pan number etc. Some times it shows as pan no./mobile no. Etc are not valid. For which i am not able to pay my policies through online as regisered user and pay directly. It is very difficult to watch my policy status.. Request to rectify/solve the same as early under intimation to me. Thanking you sir.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          I am unable to Reigister or even can't pay premium online for[protected]

                          It says INLAID POLICY number.

                          Can you please help me fixing this issue.

                          Thanks
                          Nitin
                          Dear Sir,

                          I have deposited Rs., 6829.85 as payment towards LIC premium i.e. Rs.6775/- premium + 54.85 as interest on 15/03/2018 at 12:50:27 through credit /Debit Card. The Transaction details are LIC order No. 22292684 for Policy No.[protected]. But the Premium receipt for the same is not received by me. Please look into the matter.
                          Dear Sir/Madam,

                          I had paid my 3 premiums in online today, but I didn't received the receipt to download, so kindly provide the receipt to my mail id.

                          Policy No:
                          1.[protected]
                          2.[protected]
                          3.[protected]

                          My mail ID : [protected]@gmail.com
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                            Ramkumar Mahaldar
                            from Kolkata, West Bengal
                            Mar 18, 2018
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                            Iam ramkumar mahaldar - email - [protected]@gmail.com an agent of lici. My agent code no.01087\45d-dm's club member agent-licence no.1550268. Agent portal i'd and passward very important to me so need agent portal i'd and passward. So i apply for agent portal i'd and passward. As an agent must need agent portal i'd and passward. I request to you please response me heart to heart. Dear sir in request to you please send me agent portal i'd and passward. Thanking. You
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Mera policy[protected] ka premium continue paid karne par bhi date 15/12/2017 ko 94750 ka notice as gaya jiska receipt apko bhej Raha hu...mera premium 2017 tak ka paid hai..lic office ka chakkar laga kar pareshan ho gaya hu eska jadi se Samadhan kariye ya mujhe court se Samadhan karwana padega
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                              Sbansal506
                              from Pune, Maharashtra
                              Mar 18, 2018
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                              Address: Pune, Maharashtra, 411015
                              Website: www.licindia.in

                              Hi, i am trying to login to lic portal, but unable to get through, after entering the details, it's shows processing and is not proceeding further, same situation from the last 10-15 days.

                              Govt. Department sabse ghatiya service aur sabse jyada expensive, i feel cheated and wants to get rid of this, but the surrender value is below my principal amount and when i want to pay, then mot able to login.

                              Very pathetic and poor service, am afraid, by 2021 when my policy is going to mature, may be lic vanished from business world, seeing the situation of psu banks like pnb...
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              I have taken home loan in the year 2014 from LIC . Requesting on line statement of Home loan for the financial year 17-18 for IT Submission
                              Application no : [protected]
                              Taken From Anantapur Branch, Andhrapradesh.
                              Name :V. Ravi Chandra Sekhar
                              my mail id : vrc.[protected]@rediffmail.com
                              mobile no :[protected]
                              Sir I have paid lic premium for pol no[protected] Da 13/03/2018 Rs7013 through payment I'd 2216102 (protected)online at lic pay direct but l do not receive any receipt till date and time Rs7013 debited from my account on same time pl do the needful Email [protected]@gmil.com
                              Sir, I had paid my premium of policy number[protected] on 15-03-18 through debit card.Transaction was failed. But amount of Rs.5911 has been debited from my account. Please look into the matter.
                              I had erroneously created user id "[protected]@gmail.com" on 7th March 2018 in your LIC online portal lic's e services.
                              There is no way I am unable to delete this userid.
                              Kindly assist and help me in delete this userid.

                              Looking forward for your favourable response.

                              userid : [protected]@gmail.com
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                                from Gurgaon, Haryana
                                Mar 17, 2018
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                                Address: West Champaran, Bihar, 845438
                                Website: ebiz.licindia.in

                                Recently lic site has been migrated, in new version after login, it is showing my gender as male and name with mr.

                                When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't to add it because my profile gender is mentioned as male.

                                I tried updating profile from portal but it seems gender dropdown is disabled.
                                Site is not allowing me to add any new policy due to gender mismatch.

                                Please let me know how can i update these details.
                                My policy no is[protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  E Sujithra
                                  from Tiruttangal, Tamil Nadu
                                  Mar 17, 2018
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                                  Address: 602001

                                  Dear Sir/Madam

                                  My agency code : 3909719, Tiruvallur Branch. Kindly provide me an user & password for Agent Portal login.
                                  I have forwarded a mail to sdm mail id also. But no response for the same. kindly help on this..

                                  Kindly provide me an user & password for Agent Portal login.
                                  I have forwarded a mail to sdm mail id also. But no response for the same. kindly help on this..

                                  Thanks And Regards
                                  Sujithra E.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  My policy.no[protected];[protected];[protected]at maturity amt.not proper.because policy bond . highest nav at 7year.today highestnav15.410.my AMT.77450/ each policy bond.so my3policybond.
                                  Please give me my proper maturity amt.
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                                    rakegaut
                                    from Shahpura, Madhya Pradesh
                                    Mar 15, 2018
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                                    Amount debited from my account but renewal recipt for my policy no.[protected] not generated. I have made payment for renewal of my lic policy through lic india app but recipt for renewal not generated and amont of 15162 debited from my account. My name is dr. Rakesh gautam and policy is on my name. Kindly consider do the needful so that i can do further work
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Mar 15, 2018
                                    Updated by rakegaut
                                    I, Dr. Rakesh Gautam paid premium of my lic policy no.[protected] online through lic app. Payment deducted from my account but renewl recipet not generated kindly do needful.
                                    Iam J.Bheemalingaiah sir I paid an amount of Rs1851/- as a premium for the policy number[protected], on 10/3/2018
                                    But I didn't receive any receipt so pl look into the matter and kindly do the needful
                                    Sir
                                    i have taken lic asha deep policy in 1993. In 2013 i underwent "stent" surgery. Lic gave me an application, in which stent wording is not there and doctors not certified the same.
                                    Let me know whether stent operation comes under heart surgery, if so how to claim the same

                                    v srinivasa rao
                                    email: [protected]@yahoo.Co.In
                                    ph no [protected]
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                                      K
                                      Kirti Lakhnakiya
                                      from Surat, Gujarat
                                      Mar 15, 2018
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                                      Date: 15/03/2018
                                      Respected sir/mam,
                                      Lichfl

                                      Sub: reminder for pending disbursement at office from last 4 months (Ankleshwar)
                                      This is mr. Kirtibhai lakhanakiya an applicant of housing loan under application no:[protected]/ [protected].
                                      I apply for housing loan under above application in which file no:[protected] was already disbursed where as second file no: [protected] was still not disbursed due to completion of 3 month of sanction of file from last 4 months so that’s why i call to branch manager and i discussed with him regarding further pending disbursement but i don’t get proper answer from his side and he starting to avoid my call from till date.
                                      I also talk with my agent regarding for same but he also says that our manager and back office are not giving any answer about further disbursement will done or not. According to him they told me that our company has make changes in various policies and regulations in last month so we cannot able make further disbursement in your case and then after i also talk with manager operation (Ahmedabad) for the same but i didn’t get result. As per my knowledge if any rules and regulations are changed in a company than its previous cases should be done or completed as per it’s old policies and should not be sanction or approve any files as per old policies after implementation of new policies in a company as per norms.
                                      So i heartily request to you do needful and make favorable decision for my case as fast as possible if i fail to make a payment to my wander within 6 days than wander will take a legal action against me. If i didn’t get any proper or favorable decision for the same than i have no other option to save my values and property also and at last i just have only one way it will be suicide. I don’t think so there is another option for me…
                                      Thank you…

                                      Your faithfull
                                      Kirtibhai lakhnakiya
                                      Ritalben lakhnakiya
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Sir,
                                      my lic policy number is[protected]. Policy dob 1-7-1986 but my original dob is[protected].
                                      Plz change my birth date. I send my school L.C
                                      Sir Iam J.Bheemalingaiah residing at Guntakal Andhra Pradesh .I paid an amount of Rs1851/-as premium amount to lic of India on 10/3/2018 through debit card but I didn't receive any response in terms of receipt.so kindly do the needful as early as possible.thankyou
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                                        Sumana Paul
                                        from Kolkata, West Bengal
                                        Mar 15, 2018
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                                        Address: Kolkata, West Bengal, 700028

                                        I had deposited policy bond to your branch office no. 412 on 19/08/2017 till date not received policy bond as also the above branch several times haras with me not less than 12times as also your branch officer mr. Vinoy gave me a telephone no.{[protected]} but he is not responding. I am a senior cityzen i would not be able to go to your office. Please take action immediately.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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