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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Sep 17, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 96

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R
ramanujamvijay
from Delhi, Delhi
Mar 22, 2018
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Dear sir/ madam, i am vijayakumar r from desur-604501, t. Malai district, my lic policy number is[protected] one of your registered customer of lic, and i want to pay my premium and loans through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is your user id not matched to your registered policy in the portal, even i got new password through forget password option also but it did not accept to new login. Please give me a remedy of my problem. Thank you
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
I am unable to login to my account user name:selvi.[protected]@gmail.com
I am unable to reach old customer portal.For the past about 10 years I paid the premium every year.Now not able to reach. Help needed
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    S
    snehasharma323
    from Mumbai, Maharashtra
    Mar 22, 2018
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    Address: Mumbai City, Maharashtra, 400068
    Website: ebiz.licindia.in/D2CPM/#Login

    Recently lic site has been migrated, in new version after login, it is showing my gender as male and name with mr.

    When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't to add it because my profile gender is mentioned as male.

    I tried updating profile from portal but it seems gender dropdown is disabled.
    Site is not allowing me to add any new policy due to gender mismatch.

    Please let me know how can i update these details.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Please I am lic payment paid but receipt not gerrated in my email I.D. hence receipt gerated in my email i.d.
    My name is Ram kishan Jhawar...I have not received my survival benefit of my policy...My policy no. is[protected].My address is 4 Watkins Lane, Howrah-711101.Lic policy branch 418..
    Pls, suggest how can be update my mobile no. on lic account.

    Regards
    Sumit Tyagi
    I'm a registered customer portal user of LIC Of India and pay premiums online. Since a couple of days whenever I'm trying to log in, a circle keeps on rotating and I can not enter the Portal. Pls help.
    Pritish Kumar Nath.
    M: [protected]
    e-mail: [protected]@gmail.com
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      N
      Navratan Aggarwal
      from Noida, Uttar Pradesh
      Mar 21, 2018
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      Address: New Delhi, Delhi, 110007

      21/mar/2018

      Request for changing of mail id in my online lic portal

      I was registered my lic policy with my old e-mail id. Now that e-mail id was deleted and i made a new e-mail id. I am unable to access in online portal due to forget of my user id & password, when i trying to recover id or password, new recovered password is going on old e-mail id which is not available. Now i wish to change my mail i’d

      New mail i’d

      [protected]@gmail.com

      Policy no.[protected]
      Premium - 14671/-
      Dob - 29/03/1977
      Name - navratan aggarwal

      Thanks & regards
      Navratan agarwal
      91-[protected]
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        P
        patelvb
        from Bengaluru, Karnataka
        Mar 22, 2018
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        Sir, I (Vinod Bansilal Patel) have paid lic premium for policy no[protected] dated 04.03.2018, rs. 2666/- through lic e services online portal,
        but i do not recived any recipt till date and time. Rs 2666/- debited from my account on same time. Pl do the needful.

        Also attached scan copy SBI Saving Bank Account Passbook showing the amount debited Rs. 2666/- on 04.03.2018 and not reversed ..upto till date.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          P
          patelvb
          from Bengaluru, Karnataka
          Mar 20, 2018
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          I have made a online payment for renewal premium on[protected]
          From sbi upi application..
          Transaction status success
          And amount already debited to saving account.

          For policy number[protected] premium amount 2666.00

          I have already made a correspondence with lic of india by email and also send a mail to billdesk customer support by email..

          But still i have not received premium receipt..

          Request you to check.. Payment details as below

          Vinod patel
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Mar 21, 2018
          Updated by patelvb
          Sir, I (Vinod Bansilal Patel) have paid lic premium for policy no[protected] dated 04.03.2018, rs. 2666/- through lic e services online portal,
          but i do not recived any recipt till date and time. Rs 2666/- debited from my account on same time. Pl do the needful.
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            D
            deepaklic1975
            from Patna, Bihar
            Mar 19, 2018
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            Sir, i deepak kumar das is stating that i could not able to login through online portal (New) by asking some queries like mobile number, aadhar number, pan number etc. Some times it shows as pan no./mobile no. Etc are not valid. For which i am not able to pay my policies through online as regisered user and pay directly. It is very difficult to watch my policy status.. Request to rectify/solve the same as early under intimation to me. Thanking you sir.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            I am unable to Reigister or even can't pay premium online for[protected]

            It says INLAID POLICY number.

            Can you please help me fixing this issue.

            Thanks
            Nitin
            Dear Sir,

            I have deposited Rs., 6829.85 as payment towards LIC premium i.e. Rs.6775/- premium + 54.85 as interest on 15/03/2018 at 12:50:27 through credit /Debit Card. The Transaction details are LIC order No. 22292684 for Policy No.[protected]. But the Premium receipt for the same is not received by me. Please look into the matter.
            Dear Sir/Madam,

            I had paid my 3 premiums in online today, but I didn't received the receipt to download, so kindly provide the receipt to my mail id.

            Policy No:
            1.[protected]
            2.[protected]
            3.[protected]

            My mail ID : [protected]@gmail.com
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              R
              Ramkumar Mahaldar
              from Kolkata, West Bengal
              Mar 18, 2018
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              Iam ramkumar mahaldar - email - [protected]@gmail.com an agent of lici. My agent code no.01087\45d-dm's club member agent-licence no.1550268. Agent portal i'd and passward very important to me so need agent portal i'd and passward. So i apply for agent portal i'd and passward. As an agent must need agent portal i'd and passward. I request to you please response me heart to heart. Dear sir in request to you please send me agent portal i'd and passward. Thanking. You
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Mera policy[protected] ka premium continue paid karne par bhi date 15/12/2017 ko 94750 ka notice as gaya jiska receipt apko bhej Raha hu...mera premium 2017 tak ka paid hai..lic office ka chakkar laga kar pareshan ho gaya hu eska jadi se Samadhan kariye ya mujhe court se Samadhan karwana padega
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                S
                Sbansal506
                from Pune, Maharashtra
                Mar 18, 2018
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                Address: Pune, Maharashtra, 411015
                Website: www.licindia.in

                Hi, i am trying to login to lic portal, but unable to get through, after entering the details, it's shows processing and is not proceeding further, same situation from the last 10-15 days.

                Govt. Department sabse ghatiya service aur sabse jyada expensive, i feel cheated and wants to get rid of this, but the surrender value is below my principal amount and when i want to pay, then mot able to login.

                Very pathetic and poor service, am afraid, by 2021 when my policy is going to mature, may be lic vanished from business world, seeing the situation of psu banks like pnb...
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                I have taken home loan in the year 2014 from LIC . Requesting on line statement of Home loan for the financial year 17-18 for IT Submission
                Application no : [protected]
                Taken From Anantapur Branch, Andhrapradesh.
                Name :V. Ravi Chandra Sekhar
                my mail id : vrc.[protected]@rediffmail.com
                mobile no :[protected]
                Sir I have paid lic premium for pol no[protected] Da 13/03/2018 Rs7013 through payment I'd 2216102 (protected)online at lic pay direct but l do not receive any receipt till date and time Rs7013 debited from my account on same time pl do the needful Email [protected]@gmil.com
                Sir, I had paid my premium of policy number[protected] on 15-03-18 through debit card.Transaction was failed. But amount of Rs.5911 has been debited from my account. Please look into the matter.
                I had erroneously created user id "[protected]@gmail.com" on 7th March 2018 in your LIC online portal lic's e services.
                There is no way I am unable to delete this userid.
                Kindly assist and help me in delete this userid.

                Looking forward for your favourable response.

                userid : [protected]@gmail.com
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                  P
                  from Gurgaon, Haryana
                  Mar 17, 2018
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                  Address: West Champaran, Bihar, 845438
                  Website: ebiz.licindia.in

                  Recently lic site has been migrated, in new version after login, it is showing my gender as male and name with mr.

                  When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't to add it because my profile gender is mentioned as male.

                  I tried updating profile from portal but it seems gender dropdown is disabled.
                  Site is not allowing me to add any new policy due to gender mismatch.

                  Please let me know how can i update these details.
                  My policy no is[protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    E
                    E Sujithra
                    from Tiruttangal, Tamil Nadu
                    Mar 17, 2018
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                    Address: 602001

                    Dear Sir/Madam

                    My agency code : 3909719, Tiruvallur Branch. Kindly provide me an user & password for Agent Portal login.
                    I have forwarded a mail to sdm mail id also. But no response for the same. kindly help on this..

                    Kindly provide me an user & password for Agent Portal login.
                    I have forwarded a mail to sdm mail id also. But no response for the same. kindly help on this..

                    Thanks And Regards
                    Sujithra E.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    My policy.no[protected];[protected];[protected]at maturity amt.not proper.because policy bond . highest nav at 7year.today highestnav15.410.my AMT.77450/ each policy bond.so my3policybond.
                    Please give me my proper maturity amt.
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                      R
                      rakegaut
                      from Shahpura, Madhya Pradesh
                      Mar 15, 2018
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                      Amount debited from my account but renewal recipt for my policy no.[protected] not generated. I have made payment for renewal of my lic policy through lic india app but recipt for renewal not generated and amont of 15162 debited from my account. My name is dr. Rakesh gautam and policy is on my name. Kindly consider do the needful so that i can do further work
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Mar 15, 2018
                      Updated by rakegaut
                      I, Dr. Rakesh Gautam paid premium of my lic policy no.[protected] online through lic app. Payment deducted from my account but renewl recipet not generated kindly do needful.
                      Iam J.Bheemalingaiah sir I paid an amount of Rs1851/- as a premium for the policy number[protected], on 10/3/2018
                      But I didn't receive any receipt so pl look into the matter and kindly do the needful
                      Sir
                      i have taken lic asha deep policy in 1993. In 2013 i underwent "stent" surgery. Lic gave me an application, in which stent wording is not there and doctors not certified the same.
                      Let me know whether stent operation comes under heart surgery, if so how to claim the same

                      v srinivasa rao
                      email: [protected]@yahoo.Co.In
                      ph no [protected]
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                        K
                        Kirti Lakhnakiya
                        from Surat, Gujarat
                        Mar 15, 2018
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                        Date: 15/03/2018
                        Respected sir/mam,
                        Lichfl

                        Sub: reminder for pending disbursement at office from last 4 months (Ankleshwar)
                        This is mr. Kirtibhai lakhanakiya an applicant of housing loan under application no:[protected]/ [protected].
                        I apply for housing loan under above application in which file no:[protected] was already disbursed where as second file no: [protected] was still not disbursed due to completion of 3 month of sanction of file from last 4 months so that’s why i call to branch manager and i discussed with him regarding further pending disbursement but i don’t get proper answer from his side and he starting to avoid my call from till date.
                        I also talk with my agent regarding for same but he also says that our manager and back office are not giving any answer about further disbursement will done or not. According to him they told me that our company has make changes in various policies and regulations in last month so we cannot able make further disbursement in your case and then after i also talk with manager operation (Ahmedabad) for the same but i didn’t get result. As per my knowledge if any rules and regulations are changed in a company than its previous cases should be done or completed as per it’s old policies and should not be sanction or approve any files as per old policies after implementation of new policies in a company as per norms.
                        So i heartily request to you do needful and make favorable decision for my case as fast as possible if i fail to make a payment to my wander within 6 days than wander will take a legal action against me. If i didn’t get any proper or favorable decision for the same than i have no other option to save my values and property also and at last i just have only one way it will be suicide. I don’t think so there is another option for me…
                        Thank you…

                        Your faithfull
                        Kirtibhai lakhnakiya
                        Ritalben lakhnakiya
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Sir,
                        my lic policy number is[protected]. Policy dob 1-7-1986 but my original dob is[protected].
                        Plz change my birth date. I send my school L.C
                        Sir Iam J.Bheemalingaiah residing at Guntakal Andhra Pradesh .I paid an amount of Rs1851/-as premium amount to lic of India on 10/3/2018 through debit card but I didn't receive any response in terms of receipt.so kindly do the needful as early as possible.thankyou
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                          S
                          Sumana Paul
                          from Kolkata, West Bengal
                          Mar 15, 2018
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                          Address: Kolkata, West Bengal, 700028

                          I had deposited policy bond to your branch office no. 412 on 19/08/2017 till date not received policy bond as also the above branch several times haras with me not less than 12times as also your branch officer mr. Vinoy gave me a telephone no.{[protected]} but he is not responding. I am a senior cityzen i would not be able to go to your office. Please take action immediately.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            J
                            jindal ankita
                            from Bhim Tal, Uttarakhand
                            Mar 14, 2018
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                            Address: Agra, Uttar Pradesh

                            Sir,
                            I have a policy no.[protected] from Agra CBO-3 branch and it was matured on 28.02.2017. I have submitted all relevant documents on dated 26.02.2018 for maturity payment and policy no.[protected] from CBO-4 branch Agra which was matured on 28.08.2016 and I have submitted claim papers alongwith relevant documents to the branch for maturity payment on 03.03.2018. But till date, I have not received maturity payment alongwith interest. After visit so many times, both branch is not given satisfactory reply and also not send the payment.
                            Response of both branches are negative, it show the fund crises or any other thing are required by branch official.
                            I hope so that you will solve the problem otherwise faith on LIC will be going to downwoth.

                            Thanks

                            ANKITA JINDAL
                            D/O SANJAY JINDAL
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Hi im unable to login to lic portal, im able to pay premium using pay direct, but not able to login. Have mailed regarding the same, but no response.
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                              D
                              deepak16.scorpion
                              Mar 14, 2018
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                              Address: 700102

                              Hi Team,
                              I have my home loan in LICHFL from 2016. It was fixed at 9.6% for two years. Now this has been converted to floating at 11.25 % while current market rate is less that 8.5%. When I called LICHFL at address VIP Road, Koyla Vihar, Mondalganthi, Near Haldiram, Kolkata, West Bengal 700052, India, they asked me to pay Rs 11, 800 to lower interest rate to 9%. LICHFL is cheating its existing customers. They are ready to give 8.35% rate to new customer but not to existing customer. I would like to complain against LICHFL for this cheating. Why should I pay for decreasing my ROI ? Whats the guarantee that they won't ask for money in future ?
                              Please help regarding this.
                              Loan Ac:[protected]
                              Mob No: [protected]

                              Thanks,
                              Deepak
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Mar 16, 2018
                              Updated by deepak16.scorpion
                              Hi, I got the response from LICHFL as please get in touch with Area office.

                              What kind of reply is this from LICHFL? I complained over here after visiting area office only. LICHFL at first increases my ROI to 11.25 and then asks for Rs 11800 for reducing it to 9 %. If I had to pay this amount, why would I have complained here?

                              Please help.

                              Thanks
                              Respected sir
                              please providet me agency portal

                              My details
                              Name tukaram dhondiba gaikwad
                              Agency code 06484961
                              Licen no 2723256
                              Branch D961
                              Date of birth 11/05/1976
                              Pan card no APYPG6293G
                              Thanking you
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                                bablu8125
                                from Shimla, Himachal Pradesh
                                Mar 14, 2018
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                                Address: Hamirpur, Himachal Pradesh, 177040

                                Good day sir
                                I bablu sharma had purchased immediate annuity plan from lic in year 2016 and it was agreed on policy document that annuity will be paid on 26th of feb each year.in 2017 i received annuity on 2nd march but in this year 2018 so far i have not received annuity. I wrote several emails to them but so for no reply from them. Kindly request you to look into this matter and speed up the procedure.
                                Kind regards
                                Bablu sharma
                                Policy no-
                                [protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Mar 14, 2018
                                Updated by bablu8125
                                Good day sir
                                I Bablu sharma had purchased immediate annuity plan from Lic in year 2016 and it was agreed on policy document that annuity will be paid on 26th of feb each year.In 2017 I received Annuity on 2nd March but in this year 2018 so far I have not received annuity.i wrote several emails to them but so for no reply from them.kindly request you to look into this matter and speed up the procedure.
                                Kind regards
                                Bablu Sharma
                                Policy no-
                                [protected]
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                                  V
                                  from Mumbai, Maharashtra
                                  Mar 13, 2018
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                                  Address: Meerut, Uttar Pradesh, 250001
                                  Website: lic

                                  Sir, I (VINAYKUMARTYAGI) have paid lic premium for policy no[[protected]] dated[10.3.18], rs. 5407/- through RECEIPTNO.PR-[protected] online at www.Licindia.com, but i do not recived any recipt till date and time. Rs 5407- debited from my account on same time.WHEN I SEARCH IN LIC SITEView Transaction StatuRECEIPTNO.PR-[protected] .PlSEND RECEIPTIN MY MAIL. [protected]@gmail.comdo the needful.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Mar 13, 2018
                                  Updated by Vinay [email protected]
                                  I have pay my premium by on line in 10.3 18.but lic can not send me a soft copyin my mail last date 13.3.18.when i cheak my receipt in lic port it sent my
                                  recepit no pr[protected].
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                                    1
                                    116205899s
                                    from Delhi, Delhi
                                    Mar 13, 2018
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                                    Address: New Delhi, Delhi, 110063

                                    Sir,
                                    My name is sangeeta mehlawat and
                                    I am a old portal customer but i can not login my id. I want to premium paid receipts for current financial year[protected]. Kindly provide me lic portal id and password. My policy no. Is[protected]. I tried several times to login my account but failed. I want to take lic premium receipts for financial year 2017 for income tax purpose. Kindly resolve my problem. Send premium paid receipts to me gmail.
                                    Mehlawat. [protected]@gmail.com
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      Sridevisundar
                                      from Chidambaram, Tamil Nadu
                                      Mar 13, 2018
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                                      Address: Chennai, Tamil Nadu
                                      Website: Lic

                                      I have submitted my lic policy document no.[protected] on 17.2.18. My policy maturity date is 28.2.2018. Even after 13 days i have not received any credit in my bank account. Status of my policy shows “we have registered your policu no.[protected] under neft with sbi”. I am fed up with the service rendered. Till date payment is pending even after repeated reminders overphone. Please take immediate action & intimate compliance at once.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Mar 13, 2018
                                      Updated by Sridevisundar
                                      Pl take action immediately
                                      Mar 16, 2018
                                      Updated by Sridevisundar
                                      No reply till date. Very pain to notice that Maturity payment is not made even after 15 days. Very poor service by LIC
                                      Policy no[protected] is not registrating by online pl help me. My Mobile no [protected]
                                      email id [protected]@gmail.com
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                                        RajendranPostmaster
                                        from Sivakasi, Tamil Nadu
                                        Mar 13, 2018
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                                        Address: Chennai, Tamil Nadu
                                        Website: LIC

                                        I have submitted my lic policy document no.[protected] on 17.2.18. My policy maturity date is 28.2.2018. Even after 13 days i have not received any credit in my bank account. Status of my policy shows “we have registered your policu no.[protected] under neft with sbi”. I am fed up with the service rendered. Till date payment is pending even after repeated reminders overphone. Please take immediate action & intimate compliance at once.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        I was forget user id &password for my policies[protected] and 3 more. I was tried no of times to get user id & password, but not succeed. Plz help me .
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