Life Insurance Corporation of India [LIC] Complaints & Reviews

I have registered for premium payment with your old portal. But now this is not enabled with your new portal. Please do the needful for me to login with my old use id & password. Your old site is licindia.in. But the same site is not opened now. I need to login my old user name and password with your lic site. Kindle help me to enable to open yr site along with my old user id and password.

I krishnendu Gupta is a policy holder of lic India. My policy no.[protected]. I take a loan against above said policy two years ago and repay all amount with interest on dated 08/11/2017, but I have not received my above said policy til now.I contact at least ten times to branch office of lic India at kapurthala Punjab, pin 144601.I send two written complaint to branch manager of this branch but they have not any reply and tell me we can not give your policy because it is lost and we have no responsibility in this matter. Please arrange to give my above said policy as soon as possible.

The New Portal for payment of insurance premium does not work. I am Registered user of the old portal and had been paying online premium since past 10-12 years. . However, now I am not able to pay premium with the new portal since last two months. The premium payments are all overdue. No solution in sight !!! The customer care in LICI hardly exists.
Please help. Thanks

Biswarup Gupta
[protected]@yahoo.com

I have raised a complaint in consumer complaint forum as well as raised several complaints to LIC grievance team at different levels. Consumer forum forwarded the complaint to LIC team but none from LIC team acknowledge the complaint or resolved the problem yet.

Raising the complaint again..

"[protected][protected][protected][protected][protected]
My gender has been changed from male to female in new portal. This restrict me to add any policies by throwing an error "gender doesn't match". I have raised the concern to customer support team at regional and at zone level. They have forwarded the details to portal team but no response from portal team.

According to lic webpage
"turn around time (Tat) :the tat turnaround time for acknowledgement of complaint is 3 days and for resolution of complaint is 15 days from date of receipt of the complaint."

But no response from lic portal team since 28-nov-2017, the date when i registered this complaint."

Respected Sir,
I am a LIC agent. I need user I'D & password login LIC portal.I purchage LIC agent software. But not update online LIC data policy holder.
So please give me my user I'd & password in my email.
My name is Zamal uddin
Agent code no:05744488
D.I. code no : 0728488
Branch Nagaon.
mobile no :[protected]

I have registered in new e-portal of LIC. It is observed that consolidated premium paid certificate option is not available in new portal.

Please suggest.

मान्यवर महोदय जी,

मैं प्रदीप, फरीदाबाद से, मेने सन 2004 में जीवन श्री पालिसी ली थी, no.[protected] जिसका साल का प्रीमियम रुपए 25745 था, जो मेने साल 2010 तक भरा, यानी कि लगभग 1, 50, 000/- ।। मेने इसी साल इस पालिसी पर लोन लिया रुपया 66750/- जिस का मेने january-2018 तक का कोई भी ब्याज और मूल नहीं भरा, और इस पालिसी को 14 साल बाद यानी january 2018 में सरेंडर का आवेदन किया, और मुझे मिला केवल रुपये 6404/- सब कुछ काट-पिट कर...

मैं lic से जानता चाहता हूँ कि मेरे पैसे 1, 50, 000/- जो कि मैं प्रीमियम भर चुका था, उसी पैसे में से मुझे लोन दिया गया, और मुझ से आजतक का ब्याज लिया गया और सारे पैसे एडजस्ट कर लिए ।। पर लोन देने के बाद जो मेरे दिये हुए या बचे हुए मेरे वाकी के पैसे पर कोई भी बोनस या ब्याज क्यों नहीं दिया, आपने तो मेरे से ब्याज एडजस्ट कर लिया जो पैसे मुझे लोन पर दिये थे, मेने 14 साल पालिसी का रखा 6 साल तक उस में अपना पैसे ही ड़ाला, उसी पर लोन लिया, उसी में से आप ने ब्याज एडजस्ट कर दिया, मूझे lic ने इन 14 सालों में मुझे क्या दिया, केवल 6404/- रुपए ।। वो भी मेरे ही बचे हुए पैसे में से...

आप मुझे क्लियर कर दे, की आप की क्या पालिसी हैं, आपके एजेंट पालिसी बेचते समय तो इंसान को क्या-२ झूठे सपने दिखाते हैं, और हक्कीत में लूट के इलावा कुछ नहीं, केवल कस्टमर को बेवकूफ बनना ना और पैसे एटना ...जैसे कि मेरे साथ हुआ और किया ।।

Sir my father had a policy and my brother who is 10 years old now was the nominee on that policy. My father died 2 years back and we give the policy bond to agent to get it transfer on name of my brother who is minor but now they are not giving the bond to us. From last one year i am asking for my bond in the lic office and now they are saying they are finding the bond. Please help...

My mother in law has LIC policy at Branch 89G sakinaka, Mumbai.
Policy no[protected]
After her death it gone 3 years but her family Didn't got any claim amt.
There is claim department who don't know how to treat customers and how to talk to customers.
They asking for discharge paper... But they don't know that after death of people hospital not provide discharge papers.
Very poor and worst service..!! 😡

Im unable to login into my lic account through the new portal. The new portal says you can use old login details for first time login but upon logging in, the message returned is 'no user registered'.

This is very inconvenient s im unable to pay my premium as well as link my aadhar card. Im abroad and i get no responses from [protected]@licindia.com

Resp. Sir
I`m a agent of lic branch barnala. Agency code is 00460-16w. My agent portal site not open, i try it many times to open. But site not open. What is the problem in the agent portal site. Please resolve it as soon as possible. I also open it from site —
https://customer.onlinelic.in/LICEPS/Login/begin.do?agent

Thanks

Gurcharan dass talwar
Agent lic branch barnala
Chairman club member

Sir,
With reference to the subject above, i want to kindly ask for your help as i have made a mistake in giving my email address during sign up which leads to not receiving verification emails and also emails about lic receipts. I have not received any receipts till now because of the mistake in the email address.
For your kind cooperation, i will be forever grateful.
Thank you.

After the recent change on lic portal, my gender is updated as male instead of female, due to which i am unable to add my other policies due to gender mismatch - i have already got a letter from lic that gender change is rectified on my main policy, but seems like the portal is not updated - how do i resolve this? It's pending since october month.

Please assist
Kanchan shrimali

Dear sir,
I shyam godkar, my policy no is[protected], email id was [protected]@gmail.com. I not able to login in my user id godkarshyam and aslo not able to reset password. So kindly help me to set new password.
While i go to window of forgot password and put every info right.
But when i click process its not going further. And not able to change password

Thanking you,

Dear sir i have my daughter's user id fayiza. Khanam on customer login portal. My daughter's policy no is[protected]. And i am responsible to deposit all my children's policies. Now
I want to deposit it. But lic now has changed its customer login portal. New portal is not accepting it. While i am sure my user id and password both are correct. Not only that, it's showing other errors also such as policy no is not correct, user id is not correct, password is not correct and so. Also they are not allowing to create a new user id nor they are allowing to include the policy in my user id.

I have a policy which was done earlier.
That was done by my parents.
My gender is marked as "male" in the lic policy which is supposed to be "female".

So i am not able to add this policy in lic portal.
Is there a way where i can change my gender to "female"?

Can you please help me in changing my gender to "female"?

Please do the needful.

Regards,
Amrith

Dear sir i have 4 no. Lic policies.in previous portal all policies shown but when i go with new portal only one policy[protected] shown with wrong gender (Femail) and other policies are not shown, and i am unable to pay my premium through on line, also i am unable to link my aadhar and pan no. With my policy. As per gov. It is mandatory to link aadhar and pan with policy on or before 31st march 2018

I under sing create life insurance corporation of india [lic] user id & password long time ago. Unfortunately i forgot my user id & password. I repeatedly request for new user id & password to "[protected]@licindia.com", but not get any reply.

My policy no.[protected].

My email id :[protected]@gmail.com

Please allow me to create new user id and password or mail me new user id & password.

Thanks & regards
Arindam bhattacharjee

Im unable to login into my lic account through the new portal. The new portal says you can use old login details for first time login but upon logging in, the message returned is 'no user registered'.

This is very inconvenient s im unable to pay my premium as well as link my aadhar card. Im abroad and i get no responses from [protected]@licindia.com

Hi lic,
I am writing this mail with sheer frustration and disappointment
Firstly i have spoke to agent and told him to give a policy so that i can show it for 80c exemption. So agent told me and guided the i can show the policy premium paid as a tax exeeption and sold the policy to me and he mentioned in the policy as sum assured very less as rs 130000 and i have paid a premium amount as rs 1 lakh.
He totally misguided that i can show the premium paid amount as a tax exemption and sold. He is not having a knowledge of tax exemptions
Actually in tax exemption they will take 10% on the sum assured and in my case it is coming only rs 13000.
If this is the information available, how come an agent doesnt know the information - is this is the training lic giving to the agents and asking them to sell the policies.
I have got frustrated with this, now it is useless for me paying rs 1 lakh and i am not able to show in tax exemption

I want to escalate to the higher level - how agents are giving a policy even without knowing the basic information.

Polic details :[protected]
Branch : warangal