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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 98

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P
Parminder Singh Rawat
from Delhi, Delhi
Jan 18, 2018
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Address: Faridabad, Haryana, 121005
Website: lic direct pay

Sir namastay.sir lic premium online pay karne may bahut problem h iske baad bhi hoti nhi..desh ke p.m online par jor de rhe h but aap ki aap successful nhi ho rhi..agar online shoping karo waha bilkul acha respons milta h but aisa kyon.sir tax paid main bhi karta hu uske baad mujhe extra dena hoga kyon ki aap ki app.jismay implement kiya hoga but successfull nhi.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Senthil Shanmugam
    from Mumbai, Maharashtra
    Jan 18, 2018
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    unable to login to new/old portal

    Address: Chennai, Tamil Nadu, 600099
    Website: LIC portal login

    I am unable to login to lic portal. Once i enter all details and click on submit it shows error message "your entry does not match with our records, please check the data entered. Kindly use user id of old portal if it is your first login to new portal; login through email or mobile permitted only for subsequent logins." i tried with my mobile number and email also. But still shows same error. I sent to support portal as well but no response...
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    F
    fiza.abubacker
    from Chennai, Tamil Nadu
    Jan 17, 2018
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    Address: Chennai, Tamil Nadu, 600096

    Hello sir/mam,

    My policy details are as follows: lic policy no:[protected]. I lost my lic premium receipt for the year 2017 to 2018. I want to submit the premium bill for my tax investment proof. It would be great if you could you send me the duplicate bill to my mail id: fiza. [protected]@gmail.com its very urgent, sir please do the needful asap.

    Thanks in advance.

    Fiza abubacker
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    I have created an account in LIC with my Policy Number but while trying to link the policy to the employer it says that "You are not registered". PFA Screenshot
    Kindly get this fixed and provide us the alternate way to download the premium receipt
    Pay my lic premium rs 15892/- on 13jan 2017 but premium slip not send me so kindly reslove my issue
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      S
      seturaj
      from Delhi, Delhi
      Jan 17, 2018
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      Website: [email protected]

      Dear sir, i make my lic custmer portal login last month but now i forget my lic portal custmer logine user id & password so please provide lic customer portal login user id & password. Policy holder name sangeeta devi. Policy no.[protected], d. O. B-19.14.1979, postal address sangeeta devi w/o rajinder singh dogra vill. Kadhriyana p. O. Didwin tikker teh. & distt. Hamirpur (Hp) pin-177401
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      I go to branch Patna 4 jeevan prakash building frazer road P. B NO 135 I know detail my policy no[protected] shri Mahesh Raut (Record clerk) say me I go to lunch 1.30pm but he no back on your sit on 2.20 P.m on date 16/01/2018 I wait he
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        K
        karthanrv
        from Thiruvananthapuram, Kerala
        Jan 17, 2018
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        Address: 695035
        Website: LIC

        I am not in a position to make the payment through the new portal. When the log in is made with the existing passord a and user name it is showing a matured policy no. Please advice me how to make the payment for rs 13057/- towards the policy no[protected]. The premium was due on 28/12/17.
        How to gop to the old portal for making the payment?
        Expecting yr reply at the earliest
        Kindly contact me in [protected]
        P. Saroja devi
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        I am a registered user of LIC. Earlier on the old portal all policies in my name were shown but on the new portal now my policy number[protected] is not shown as registered policy .
        Kindly help
        Regards

        Harsh Bala Sharma
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          E
          Esakkimuthu Konar
          from Delhi, Delhi
          Jan 16, 2018
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          Address: Thane, Maharashtra, 421102
          Website: www.licindia.in

          I was a registered user for the old portal and now they have migrated to this new portal which doesn't have maximum features and none of my old policies have been migrated to the new portal. Lic being such a giant, can't take care of such issues is a big concern. Even the customer care are not fiendly neither are the people in the lic office, they just ignore you and none of them are aware about the right point of contact.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            R
            ragavi rajendran
            from Vasind, Maharashtra
            Jan 16, 2018
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            Address: 411057

            I forgot my userid and tried to retrieve it but facing issues for the same. When i gave the details required for retrieval it gives the below message
            "we have migrated to the new portal. It seems that there is some issue with your contact details available. Please contact [protected]@licindia.com for assistance."

            I need to get my premium consolidated certificate for tax filing. Please help me out.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            My name is CV Sarma with user id cvsarma -- I was a registered user in the old portal . Could see the status and pay premiums .

            Unable to enter the new portal as it says the name does not match .
            I Khushbu Jain, I have received my claim amount From LIC, but it was 4-5 months late from the actual date. So i want interest on the Late payment of 4-5 months, I send my complain to LIC but no Reply, so please do right action for my late interest amount
            My husband's LIC policy no .
            [protected],[protected],[protected],[protected]
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              D
              dewashish mallick
              from Delhi, Delhi
              Jan 15, 2018
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              Address: Ranchi, Jharkhand, 834008
              Website: [email protected]

              I regret to inform you that LIC Housing Finance Limited has shown disbursement of Housing Loan in my name bearing Loan Account No.[protected] for Rs.23 Lakhs in myCIBIL which I have never received. Another wilful misconduct is that Rs.20581 has been deducted/paid in 02(two) equal monthly instalment on 19.02.2017 & 05.03.2017 shown by the LIC Housing Finance Limited. Whereas no such amount has actually been deducted or paid by me. I have never been alerted or informed either in writing or through SMS or over telephone as other financial institute does regarding loan account.
              Sir, all the information mentioned above is reflected on myCIBIL account which surprised and shocked me while logging into the account via Internet. Describing the fact I email to the Area Manager.LICHFL on his email id [protected]@lichousing.com on17th. April, 2017 but no reply has till yet been received. Again on 24th.May, 2017 an email I sent to Customer Support on email id [protected]@lichousing.com. My interaction id is 522457. After that I received a SMS “contact Mr.Bimlesh Mishra, mobile no.[protected]” from Customer Support. On 27.05.2017 I went to Mr.Bimlesh Mishra and ask him why they are spreading such type of false information to tarnish my image? Mr Mishra could not able to give any satisfactory reply. Mr.Mishra assured me that he will look into the matter but after lapse of considerable period the wrong information of disbursement of loan in my name has neither been corrected till date nor I have received any reply from any official of LIC Housing Finance Limited.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                S
                sanjay kumar naganpuriya
                from Lakhimpur, Uttar Pradesh
                Jan 14, 2018
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                Address: 450001

                Sir, my lic housing finance limited loan account number is[protected]. I forget my customer login username and password. My email address is [protected]@gmail.com but my registered mobile number is wrongly shown in my account. You are requested pl help me to login in my account to check my details in our account. Treat matter most urgent pl. Pl sir
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Recently lic site has been migrated, in new version after login, it is showing my gender as Male and name with Mr.
                I tried updating profile from portal but it seems gender dropdown is disabled.
                Site is not allowing me to add any new policy due to gender mismatch.
                Please let me know how can I update these details.
                I have old portal login id, but now it is not working, how i login in new portal.
                pl help me to login new portal, and i have not passport. i cal to customer call center lso bt no satisfied answer. i want the payment receipt urgent, from where i can receive it? pl help me as soon as possible
                Policy[protected] i have forgot password my old email id is not working so i cannot login to my policy. my new email is borkar.[protected]@gmail.com. please send password to new email my name is alka maski user id -sweety1000
                Dear sir,
                my policy no.[[protected] @ 503 /- Monthly Premium]. i have some issue for my login .kindly reset my login id and send me email [protected]@gmail.com
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                  Z
                  Zindagi Na Milegi Dobara
                  from Kolkata, West Bengal
                  Jan 14, 2018
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                  Address: Kolkata, West Bengal, 700070
                  Website: Lic India

                  To
                  The manager l. I. C
                  City branch 18 kolkata 72

                  Re: pl adjusted
                  The penalty amount
                  Policy no.[protected]

                  Sir
                  With due respect this is this inform you that the penalty amount paid by me without any fault the actual premium is rs. 5243, wich was payable for the month of february 2017, the premium amount cut by l. I. C through e. C. S, the amount not cut by l. I. C this is not my fault, the extra amount rs. 381 penalty received by l. I. C.
                  So, you are some mistakes the i ther extra amount rs. 381, adjusted with next premium or return to me.
                  I'm this connection the xerox copy of premium receipt and pass book are eneksed herewith for your ready reference
                  Please do the needful.

                  Enclo :as stated yours faithfully
                  Sanjoy mondal
                  Policy holder
                  M - [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  My LIC policy no is[protected], Pls send duplicate reciept o [protected]@gmail.com
                  My policy get matured but no response for releasing the pension policy no is[protected] it is matter of regret no call for complaint get attended at nos provided at your leaflet this is a serious concern why we should take such policy where no response at even any of toll free no.
                  Annuity payment due on 1st december 17 and 1st january 2018 under policy number[protected] has not been recieved kindly look into the matter and advice accordingly if there is any formality left from my side pls advice
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                    S
                    SURENDRA SINGH SAINI
                    from Delhi, Delhi
                    Jan 13, 2018
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                    Address: Panchsheel Nagar, Uttar Pradesh, 245101

                    I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently lic upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

                    When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

                    Kindly suggest what to do. Its really embarrassing.
                    Kindly do needful.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Jan 09, 2018
                    semwal mahesh's response
                    CHANG NAME
                    Sir, I (Santosh Kumar sahoo) have paid lic premium for policy No[protected] dated[protected] Rs1808.80 through www.licindia.com but I do not receive any reciept till date and time.Rs 1808.80 debited from my SBI account on same time.please do the needful.
                    Dear sir my name lic policy m mahesh chandra h mera aadhar wo pan card m kewal mahesh likha h sir mera name mahesh karne ki kirpa kare
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                      V
                      Vinay Deodhar
                      from Pune, Maharashtra
                      Jan 13, 2018
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                      Address: Pune, Maharashtra, Pune - 411005

                      Policy holder - mrs. Chandana sudeep deodhar, aadhar shila policy no.[protected] &[protected], sum assured - rs. 75000/- each, - date of commencement - 13/08/2017, maturity - 13/08/2037.
                      Complaint - despite of continuous follow up, ' accident cover benefit ' has not been extended. It occurs that lic don't want to
                      Resolve simple issues and unnecessarily harassing it's customers.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Recently lic site has been migrated, in new version after login, it is showing my gender as Male and name with Mr.
                      I tried updating profile from portal but it seems gender dropdown is disabled.
                      Site is not allowing me to add any new policy due to gender mismatch.
                      Please let me know how can I update these details.
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                        P
                        punam.tyagi16
                        from Delhi, Delhi
                        Jan 21, 2018
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                        want to delete extra login id of lic

                        Address: Ghaziabad, Uttar Pradesh, 201001

                        I have two different user id of lic with two different policies under them. Now while updating the aadhar no. and pan no. online in these user id's one of the user id is not updating because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me...
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                        S
                        sagun@arav
                        Jan 12, 2018
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                        login problem (not able to login in new portal)

                        Address: Mumbai City, Maharashtra, 400072
                        Website: LIC Portal

                        I am registered customer of lic, and was paying my multiple policy premiums through the old portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal & your data does not match with our records. I tried through forget password option also even not able to login.

                        Therefore i am humbly request to you please solve login problem.
                        Either give old portal...
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                        K
                        khushbhu jain
                        from Jabalpur, Madhya Pradesh
                        Mar 29, 2018
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                        Address: Dewas, Madhya Pradesh, 455001

                        Hi This is Khushbu Jain w/o late Mr. Sumit Jain. My husband was having 4 LIC policies[protected],[protected],[protected],[protected]. So after his death i submitted all the necessary documents for claim and there is no fault from my side but still i got my claim amount 4-5 months late from the actual date. So i want the interest on principal claim amount. I contacted LIC as well for the same but they are not responding to me. So could you please take an appropriate action and help me out to get the interest amount on the late payment.
                        I attach my email conversation photos
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Apr 20, 2018
                        Updated by khushbhu jain
                        Hi This is Khushbu Jain w/o late Mr. Sumit Jain.i complaint in indian Consumer Complaints Forum for Intrest on late payment on 29March 2018, But their is No responce from LIC Regarding my Complaint . This is my humble request to you take an appropriate action and help me out to get the interest amount on the late payment.
                        I attach my new email conversation photos

                        Sir i have done payment on[protected] of policy number[protected] of Rs2459.00. The transaction has failed .so, please check this payement and i request to refund or repair the transaction.
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                          S
                          siddheswarpathak
                          from Brahmapur, Odisha
                          Jan 12, 2018
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                          Respected sir, i had claimed a hospitalization medical claim bill of my wife against the lic's jeevan arogya policy, policy no.[protected]. I had submitted all the required documents at the office of the branch manager lici branch, bongaigaon, assam, through the authorized agent in the month of september 2017. But till today, i have not received any response from the concern authority. As per the terms of the health insurance scheme, all conditions are fulfilled any documents submitted accordingly.
                          Now, i request to take action for quick disposal of the bill.
                          From s pathak, guwahati-781040.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            G
                            Gaurav Beri
                            Jan 12, 2018
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                            I have opted lic policies and registered in lic portal. I am trying to login my account now but i am unable to login through lic new login portal. It is saying that please use old portal login details first time here but after filling the details, it is showing no registered user.
                            It is very frustrating and inconvenient. I need premium paid certificate for this year tax benefit but not able to get the same due to this. Since i am abroad, i am not able to contact also. I send several e-mails to lic support team but no reply from their side.

                            I don't know what to do now. Please help me resolving this issue.

                            Regards
                            Gaurav kumar beri
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Hi,

                            I am unable to pay my Lic online[protected]
                            I have paid online till now not sure what is the issue. Please assist

                            Regards,
                            Preetam
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                              R
                              Ravi Hallur
                              from Bengaluru, Karnataka
                              Jan 11, 2018
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                              Address: Bangalore, Karnataka, 560041

                              I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

                              When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

                              What for these people are for? Nowadays every body is paying online. It is a shame on lic for not making their online portal customer friendly. They are making the online payment cumbersome. They are linking every thing to the payments page (Policy no, date of birth, mobile no etc) and if anything mismatches payment cannot be done.

                              Why they want to verify all data, afterall they want money for the policy number, that is the only key data required. Let them check other private companies online premium collection
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Lic new portal is dificult. i am currently a nri and i want to pay my premium. it is sending one time passwrod to my old mobile number which doest not exists.

                              secondly i cant add my family policeis on same email id .

                              i am not able to find old portal... old portal was more easy..

                              this new portal waste my 1 hour and gave me a headche.
                              Not able to pay premium of my jeevan sneha policy. Login error
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                                BIjay Dey
                                from Guwahati, Assam
                                Jan 11, 2018
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                                I am registered customer of lic and was paying my multiple policy premiums through the portal from old customer login unable to login to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain. Is there any link for old customer login

                                But without addhar card no. I am unable to register in new portal.in assam addhar card issue is not completed. Please sagest me how i pay on line my lic premium.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  ashish5610
                                  from Bengaluru, Karnataka
                                  Jan 11, 2018
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                                  Address: 411027

                                  I have registered my insurance policy on lic customer portal and trying to link the policy with the employer cognizant technology solutions for tax benefits. After submitting the details on the link https://customer.onlinelic.in/LIC_Corporate.html, i'm getting the below error message :

                                  It seems that you have not yet registered yourself in our customer portal.

                                  Kindly click here www.licindia.in to create portal-id.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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