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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 99

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S
suneelktripathi
Dec 30, 2017
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Address: Mumbai City, Maharashtra
Website: licindia.com

I am lic customer registered on old portal. Earliar in my log in my personal policies and my group pension plan was visible. At new portal my group pension plan is not visible. If i want to add new policy, it is not possible becasue group pension policy is having alpha numeric characters and portal is accepting only numeric characters. And there is no option to register group pension policies
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
it is big concern for every one and i am also facing the same issue - all the policies enrolled on old portal - not displaying in new portal - LIC should looked after this and migrate all policies in new portal so the customer will not face any issue
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    sethisunil5
    from Pune, Maharashtra
    Dec 30, 2017
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    Address: Jajpur, Odisha, 755013
    Website: www.licindia.in

    When i am trying to login with userid swadhinmade4u, not able to login with this given userid, it's giving me the error as userid does not exist.

    As i was able to login with old portal always but i don't see this option available.

    While i am trying to login with new portal then i couldn't able to login.

    Could you please check the issue asap so that i can pay my premium.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      Gurpreet Singh Dhami
      from Agra, Uttar Pradesh
      Dec 30, 2017
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      Address: Amritsar, Punjab, 143105

      My policy no[protected] has been deposited to khandwala chheharta amritsar branch of lic on dated 18 december 2017. As i have given my bank details.
      But amount not credited to my account so for as i need money urgent being cancer patient.
      Kindly take stern action against this harrassment and my delayed treatment due to scarcity of funds as my full hope was on my this lic matured amount for my treatment
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        V
        Vinay Gurav
        from Bengaluru, Karnataka
        Dec 29, 2017
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        Address: Bangalore, Karnataka, 560056
        Website: www.lichousing.com

        Dear sir/madam,

        I am currently holding loan with lichfl. Account no.[protected]. The rate of interest for 2 years was 9.6%. Now suddenly it has been increased to 11.5% without notice.

        When i had called up 2 weeks back, they said i can change it by paying rs.1150. I said ok, but when i called up to lichfl brigade road branch bangalore. Mr. Ashish kumar is the area manager. Mr. Kiran[protected] staff of the branch said it has been increased 4 days back to rs. 11, 800.

        I see this as clear injustice. Firstly increasing the roi to 11.5% without notice and secondly increasing the processing charge from rs. 1150 to rs. 11800. 10 times more.

        There is no logic to this hike.

        Regards
        Vinayakumar
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          rathorebahadur
          from New Delhi, Delhi
          Dec 29, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: ebiz.licindia.in

          Dear sir,
          I have online paid for the policy no[protected] and[protected] on 17th dec 2017. Transition id is 14954856. The total amount paid by me is rs 15068.68
          I have checked online and also received confirmation on my mobile no [protected] about adjustment rs 11708 against policy no[protected].
          The remaining amount 3240 against same transition id 14954856 is not adjusted against policy no[protected].

          Please help me in this matter.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            S
            shajipjohn
            from Chennai, Tamil Nadu
            Dec 28, 2017
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            lic old portal registered customer could not login in the new portal

            Address: 600099

            I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

            When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

            What for these people...
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            S
            Sandip Sankhe
            from Delhi, Delhi
            Dec 28, 2017
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            The death claim is regretted by lic authority due to premium from 03 2014 to 07 2014 have not paid from salary and after that premium from 08 2014 have been deducted continuously.
            The policy is nominated for nikita nilesh sankhe and i have one kid who is physically handicapped. I have communicated through our agent but still not getting favorable solution from lic.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Sir. I (Jadeja Harshaba Sahdevsinh) paid Lic renewal payment for policy no.[protected], Date-23/12/2017, Rs .4804/- through www.licindia.com, but I do not received any receipt till date & time
            In further rs. 4804/- debited from my BOB Ac on sane time, so pls. do the needful
            My mail ID- [protected]@gmail.com
            Thanks

            claims/br-92j-boisar, under pl. no 927720142 - Comment #2958390 - Image #0
            Payment made through online, the transaction payment ID LSBI[protected] to ther Policy nos.[protected] &[protected] for Rs.31941.88 on Dt.17/12/2017 20:33:54 hr, the LIC Order number 14946608
            Already debited the amount of Rs. 6349/- from my account on 18/12/2017 against my policy No.[protected] &[protected] but the receipt yet not received in the email of me. Pl do the needful.
            Please provide information about my user name and password but dont reveal secrets my registration to other roots kindly let me know the results as early as possible
            Please note that LIC website is not working since 10 days and inform the concerned to resolve the issues it is very difficult to pay premium on time.
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              Nandita Rinki
              from Rajmahal, West Bengal
              Dec 27, 2017
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              Address: Darjeeling, West Bengal, 734005
              Website: www.licindia.com

              Myself nandita roy. I have 12 policy. I paid renewal amount but did not received payment receipt. When i checked my policy status it shows due. Payment details are as follows..
              Payment i'd - lboi[protected]

              Date of payment[protected]

              Amount-36316.08

              Policy no-
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              I did not received premium receipt. Please send the receipts to my email id - [protected]@gmail.com
              Ph no-[protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              I'm not able to enroll my policy to my employer (Cognizant) .. it's showing error page . Could you help me to enroll my policy to my employer.
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                G
                gollapalliganesh123456
                from Bengaluru, Karnataka
                Dec 27, 2017
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                [protected] policy advance premium payment cannot be accepted online.in case of queries please type "lichelp" and send it to [protected]. Our customerzone official will get in touch with you shortly — am getting this error message, if am able to pay amount the above error is triggerring. So can you please suggest me to resolve the issue. So that i can pay amount through online.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                My Father is holding a Home Loan with LIC vellore
                AC No: [protected]

                When checked for home loan top up with the LIC vellore, the lady over phone was so Rude asking unnecessary questions and saying Top up will not be provided. How can she say without checking any thing she is saying like that
                The lic portal link of policies not working when click on lic policy number no information is available .
                Pls help
                Regards
                Suresh
                Lic agent
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                  V
                  Vinod Kher
                  from Mumbai, Maharashtra
                  Dec 27, 2017
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                  Address: 400615
                  Website: LIC

                  I had submitted hard copy to change the ecs mandate from hsbc to sbi three times to lic. They are so poor in document management that they misplaced my hard copies and asked me to submit once again. I did register online complaint but they closed complaints instantly without approaching me with the reason that submit new mandate form.

                  I did submit new form and ecs was stopped. I receive sms from the proposed bank sbi where ecs need to get resister that mandate has been successfully created in sbi. However no debit has happened from last two month in my new account.

                  I presume that lic is not sending the debit request to sbi which earlier was promptly going to hsbc.

                  How lic is operating is a big question mark? If same would have been given to a private insurance company would have been much easier and faster

                  Moving from post to pillar, there is nobody to listen customer complaints.
                  My new complaint number is @ [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  I have paid my premium on[protected] . But i have not received a receipt. Please send it as soon as possible.
                  Payment id - LAXG[protected]
                  mail id - [protected]@gmail.Com
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                    S
                    from Naspur, Telangana
                    Dec 27, 2017
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                    Resolved

                    Address: 506002

                    On 26.12.17 i paid the 3 policies worth 18694 through jio money mobile wallet. The amount has been deducted and transaction was successful at jio money. I also confirmed this by calling jio money care. But at lic site that has not been updated and not received the premium receipts. Plz consider the request and do the favour.

                    The following are policies for not received and not updated at site.
                    1. Policy no :[protected]
                    2. Policy no:[protected]
                    3. Policy no:[protected]

                    My contact number: b sridhara murthy
                    [protected]
                    Dec 28, 2017
                    Complaint marked as Resolved 
                    At least the LIC people can respond me about their problem and sent the receipts for amount which I paid then it will better. But after 48hrs+ also they are not responding embarrassing us and we may not follow the digital in future which is according to indian government to increase the digital transactions.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Dec 20, 2017
                    Purna Chandra mahapatra's response
                    Sir I Purna Chandra mahapatra have paid lic premium for police no [protected] &[protected] dated 18 /12/2017 rs 1940 through www.licindia. Com. But I don't receive any receipts till date and time. Rs1940 debited from my account in the same. Pl do needful
                    Hello,
                    I have paid the premium for two policies online with
                    policy no[protected] premium amount - 2055
                    policy no[protected] premiun amount - 815
                    on date 18/12/2017
                    transaction id is 15029952
                    But I didn't receive the receipt of the premium payment. So kindly send the payment receipt to my email id - [protected]@gmail.com

                    Thanks
                    Sir, I Purna Chandra mahapatra have paid lic premium for police no [protected] &[protected] dated 18 /12/2017 rs 1940 through www.licindia. Com. But I don't receive any receipts till date and time. Rs1940 debited from my account in the same time. Pl do needful
                    Hello,

                    Please provide me the provisional certificate for my home loan in LIC. Previously it is applicable in online now i am unable to see the option in online.
                    Please send the provisional certificate to venkat.[protected]@gmail.com
                    Loan A/C:[protected].

                    Thanks,
                    Satish Tadepalli
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                      mocha singh Khundrakpam
                      from Kolkata, West Bengal
                      Dec 27, 2017
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                      Address: 795138

                      We are unable to register on lic customer portal. My date of birth is same in aadhar and pan card but i got that error msg (Data mismatch. The dob entered does not match with the dob of you policy. Please help how to solve it.

                      Policy number:[protected]
                      Premium: 431
                      Aadhar card number:[protected]
                      Pan card: fhwps9956r
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                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        girirajgupta
                        from Gandhinagar, Gujarat
                        Dec 27, 2017
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                        Address: Gandhinagar, Gujarat, 382021

                        This is giriraj gupta maintaining profile on licindia.in and enrolled total 11 policies for entire family members on one portal and making online payment whenever premium is due. It is easier and convent to have all policies at one place and keep track on it. Recently lic upgrading there portal and on new portal i am not finding some of the policies which were there on old portal and used to make payment online. Further the online portal is not accepting to add these policies, due to that i am not able to take consolidated payment statement for claiming tax exemption as per income tax act
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          MohandasKB
                          from Mumbai, Maharashtra
                          Dec 26, 2017
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                          Name: mohandas bolar,, dob: 20/1/1938, policy no: 48744647 own life dt. 12/1/1977, sum assured: 50, 000/-, maturity dt: 19/1/1992, premium amt: 1800/- hly, br no: 695, mangalore unit 2 br office, udipi div 552. Policy was attached by income-tax dept due to pending customs case (1983). Case acquitted by high court on 9/11/2010, copy of order by the tribunal was received on 7/12/2011. The lic claim amt was not relieved inspite of submitting no-dues certificate issued by it dept as reqd. Kindly oblige. Thanks.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            Salman8994
                            from Mysore, Karnataka
                            Dec 26, 2017
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                            Address: Raichur, Karnataka, 584101

                            I have paid the 3 policy amount of 9311/- on 17/12/2017 from net banking till know its status is showing not paid payment due from 21/11/2017 policy numbers:[protected],[protected],[protected] so i request you to check the details of online payment and update it i am attaching the screenshot of successful payment shown to me i have already asked in raichur branch division they are telling to complaint on online so i request you solve my issue thank you.
                            +1 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              chandansaha 1922
                              from Kolkata, West Bengal
                              Dec 26, 2017
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                              I have paid three policy of renewal premium for rs. 28036.30 (₹22690.30 +₹2344 +₹3022) through
                              Licindia.com on 20/12/2017. Vide successful txn. Id[protected], and amount of the same debited my account. But i do not received any receipt till date. Policy status shows "premium due on 15.12.17., 26.12.17 & 28.12.17 respectively. Do needful action please.
                              Name of policy holder - chandan kumar saha.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Shriraj Tyagi
                                from Khanna, Punjab
                                Dec 25, 2017
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                                Address: 307031

                                Dear sir,

                                I am getting my superannuation pension in my bank account but i have not received my annuity no. For future correspondence. I have written mail in this regard but no detail provided to me. There fore you are requested to provide me annuity no. My superannuation details are as under;

                                Name : shriraj tyagi

                                Name of fund : binani industries limited,
                                Master policy no.: gs/ca 72860
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  Happy1999
                                  from Shimla, Himachal Pradesh
                                  Dec 25, 2017
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                                  Website: Licindia.com

                                  On 17/12/2017 i paid 2 premium on licindia.com direct portal and payment is done but no reciept is sent on email.
                                  Cash is debited from account and when i go to check my transaction status to generate reciept the site shows no transaction status i am sending you a picture of transaction details with this. Policy no. Of two plicies are[protected] and[protected]
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                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    kuppa rao p Rao
                                    from Madurantakam, Tamil Nadu
                                    Dec 25, 2017
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                                    Address: Chennai, Tamil Nadu
                                    Website: [email protected]

                                    I have paid the renewal premium by debit card on 18/12/2017 through ecom:utis2123-life insurance corporation of india mumbai in for my two [2] policies i. E.,[protected] for rs.471/- &[protected] for rs.377/- are debited from my bank a/c. On 18/12/2017 immediately, but, till today i. E., 25/12/2017 the renewal premium is not credited to my policies. Please do the needful and oblige.
                                    Thanking you.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Dec 25, 2017
                                    Updated by kuppa rao p Rao
                                    I AM VERY MUCH THANKFUL, 1) FOR ACCEPTING MY GRIEVANCE AS COMPLIANT AND 2) PLEASE DO THE NEEDFUL IMMEDIATELY.
                                    Dec 25, 2017
                                    Updated by kuppa rao p Rao
                                    THANKS FOR ACCEPTANCE
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                                      RAJNIPRIYA P
                                      from Hyderabad, Telangana
                                      Dec 25, 2017
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                                      Address: Hyderabad, Andhra Pradesh
                                      Website: www.licindia.in/Home-(1)/LICOnlineServicePortal

                                      I have 2 lic policies bima goldjeevan tarang. Before the lic portal was migrated to new portal, i would see both my policies.

                                      However now when i login onto new portal with my user name i can see only one policy bima gold. When i try to add the other policy jeevan tarang manually it is saying gender does not match. I am surprised by such error related to gender
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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