Life Insurance Corporation of India [LIC] Complaints & Reviews

Hi all,
I took loan with the interest rate 10.01 and it was fixed till 2 years. Its now 3 years for me and when i checked my current loans current interest rate its 11.75 now. This was not even informed me and from last one year i am paying huge interest which i was not even aware. This is not the right way to treat customer. Explain me the reason for sudden changes or else i need to take it further for actions.

I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

What for these people are for? Nowadays every body is paying online. It is a shame on lic for not making their online portal customer friendly. They are making the online payment cumbersome. They are linking every thing to the payments page (Policy no, date of birth, mobile no etc) and if anything mismatches payment cannot be done.

Why they want to verify all data, afterall they want money for the policy number, that is the only key data required. Let them check other private companies online premium collection

Recently lic site has been migrated, in new version after login, it is showing my gender as female instead of male

When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't able to add it because my profile gender is mentioned as female.

I tried updating profile from portal but it seems gender dropdown is disabled.
Site is not allowing me to add any new policy due to gender mismatch.

Please let me know how can i update these details.

I have made payment of my policy premium for rs.7206 on 06.02.2018 th.My hdfc credit card no.[protected] sanjay kumar agarwal for policy number[protected] translation number is txhhc5145561 dt 06.02.2018 but till date lic has not updated in my policy a/c not generated any receipt from lic till date so plz give me receipt for my income tax deduction i have already paid my lic premium th.Hdfc credit card

thanks

sanjay kumar agarwal

credit card no..[protected]

premium payment 7206

payment date 06.02.2018

policy number[protected]

m-[protected]

Lic has updated into a new portal which is completely unuseful & invain.
In the old portal premium paid statement for the year shows all the policies of the policy holder in a single sheet which was assessable which policy is due but now in the new portal first of all it is not possible to log in. On trying log in it says "data intered is not maching with our record." if trying to signup new account then it says "already have an account."
Thus we nither signup a new account, nor sign in into existing account. So now we all will have to go to branch offices for every minor thinks relating to our policy.
This is what a great example of my hounerary prime minister's dream of digital india.
I request the authorities that if they feel all above are shameful, please update the portal with the previous version and make the portal customer friendly.

I am Shreyas D Dare. I had applied for LIC Term Insurance policy in the month of August 2017 Plan code: 823.My proposal number is 2452.
I am a resident of Ahmednagar, Maharashtra (Hometown) and currently serving in HCC Ltd posted at Bhutan Project (Current residence).I had submitted all the documents required for the policy and under gone all required medical tests. I had given a cheque amounting
to my annual installment which is already encashed in the month of August 2017 of which receipt is attached herewith.
I have been continuously taking follow up from my agent about my poilcy.
In the month of September 2017, i received a query requiring additional documents. I have resubmitted my passport, salary slip, work permit of Kingdom of Bhutan and my journey tickets to India along with invoices. After
re-submitting all the documents i was informed that my policy can not
be sanctioned due to requirement of additional medical test.
In the month of December 2017 i had undergone additional required test.
But still now there is no decision on my proposal. I had again submitted all required documents, my Bhutan Bank statement, salary slips etc.
LIC is such a reputed company, it is disheartening to know that term policies usually face such problems because it is a relatively cheaper policy than other types of investment policies, which are sanctioned immediately and involve large installments.
I request this forum to pay some heed towards my issue. Many proposals like mine must be suffering.

खलीलाबाद 28l पर लगभग 3 वर्ष हो गए 25000 sb का पैसा गलत खाते में lic द्वारा भेज दिया गया बार बार हमारे आग्रह करने पर भी अभी तक निपटारा नही किया गया पालिसी नम्बर[protected] मयंक छापड़िया मोबाइल नम्बर [protected]
हमे लगता है ऑफिस के कर्मचारी के मिलीभगत से पैसा गलत खाते में भेज कर गबन कर लिया गया है
अतः आप से अनुरोध है कि जांच करा कर हमारी रकम व्याज सहित दिलाने की कृपा करें

Some stupid people in management decided to get points for decommissioning old website (Which was doing good) and came up with new website which is full of bugs.

I've tried so many times to make payment and site crashes. And then these buggers will charge for late payment and at times do not allow online payment from site after sometime, which means go to lic office.. Stand in queue for hours and some old people at counter will take hell of time.

The only company in world where people want to pay money and they just trouble customers.

Dear sir/mam,

My policy details are as follows:

Lic policy no:[protected]

I lost my lic premium receipt for the year 2011 to 2018.
I want to submit the premium bill for my tax investment proof.

It would be great if you could send me the duplicate receipt.
Please do the needful

Best regards
Sawan singh
Mobile mo. [protected]
Mail id. [protected]@rediffmail.com

Dear sir,
I have a policy whose no is[protected].
Name : s. Indira
In the previous portal, i could view it and view policy paid statement.
In your new portal, i am unable to register the policy as it is showing a gender mismatch.
Please correct the same. This correct gender is female and ensure that is registered online to view receipts

Regards
S. Indira

Sir
I have submitted my policy no[protected] to your kolkata city br 1 on 03.02.2018 for surrender & take money to my s/b a/c. I requested them on that day to do it an earliest. Official assured me it will be done within sort time. I visited to your office today for early complete of the process. After query they found my papers & assured that it will be done today. But sorry to say till now no money credited to my account. As i am in urgent need of money i am surrendering my policy & want quick disposal. But your service don't bother about customer's requirements. Is it a customer service wanted by customers from a reputed company like you

I am holding policy no:[protected] &[protected]Branch 117) and mode of premium on half yearly basis - may & nov thru ecs from axis bank.
Today, i have check premium paid certificate for the year 2017-18 thru lic website and found that premium of nov, 17 is not appearing in the certificate in both the polices. I am paying premium to lic thru ecs from axis bank (Debit my saving a/c) for the last 10 years. What's happen this time?
I am outstation.
Can you check & revert.
Regards
R. Bansal
[protected]

Dear sir the branch manager of cuttack cda branch kamala nta jena miss conducted to me and my wife when we want to know1) why the stipends money has not arrived to my wife.2) why he has shared the wrong information to get the stipends (When it's in circular for 2 policies and 1200rs commission holder can get it 3) communicating with partial information to appointment letter i :e: the second part of the letter (Anexure of payscalerules) not attached with it.

Hello & good evening
The policy holder had passed away on 17th january last year. I am her only child who had submitted all requirements regarding her death claim. Unit two at thiruvananathapuram has not made the due payment to my sb account with sbi, vazhakkala br. Thrikkakara, kochi so far. Who can help me with this matter?
Valsa mathew, pob 5486, rak, uae.

Dear sir,
I am sujata chakraborty. On 6/2 2018 i paid my lic premium online. The amount-21, 412.18/ (Got deducted from my axis bank account twice same amount). Policy no[protected].
I check with my bank guy, they said its already deducted from my account to lic account. So lic company only can give me back the money.
I got confirmation from lic for the payment. But that is for one.
Please resolve the issue as soon as possible and give me back the money.
Thnak you.

On 23/01/2018 i registered for premier service vide request number[protected], for the past 13 days the status is still showing as published, but till now it shows 'required premium service registration' in premier service section, in status showing under process, as mail came on 24/01/2018 saying within 4 working days you will get confirmation mail, but till 06/02/2018, no mail has came. After this i did same thing on 01/02/2018 for my wife, she got confirmation mail within 2 days & premier services started for her.
So please resolve issue. Please accept or reject the request. Please dont keep under process for so many days.
Once it is resolved i am awaiting to use the premier services. I am not able to use premier services due to this.

Thank you for using your SBI Debit Card 559XX4801 for a purchase worth Rs7149.0 on POS LICBILLD at Life Insurance Corpora txn# 996856.

Sir as rs 7149 debited from my account for policy[protected] on do 06/02/2018 as shown above but policy status shown nothing pls resolve my problem. And send print copy of paid premium on my mail [protected]@gmail.com.

Sir,

This is for your information that i have been receiving rs 8261 as annuity under superannuation scheme. The last annuity i have received is on 1st march 2016. Since then i have not received any annuity till date.

Please look into the matter and arrange for paying me the pending annuity asap.

Regards,

Drumil hazarika
Neelachal abasan
Rohini e2
98 rajdanga
Goldparl
Kolkata - 700107

Mobile - [protected]

Pan - aajph2722b

My name is jayshri babarao gondchar. My policy no. Is[protected] plan term d. O. C.149/72 dt 28/12/2013
My customer user id is :- jayshrigondchar. I have forget my password.. I want to pay my primium.
I tried to reset my password. But, i did not get otp. Please, reset my password... And send me otp to my mobile no. [protected] or
Email id:- [protected]@gmail.com

I am not able to pay the premium in online i have tried many things but nothing is workable. This problems started after lic migrated to new portal.
My policy number is[protected] because of this i cant able to pay my premium for past two months and they put fine for late payment.
How i will be responsible for late payment fine when your new portal is not working properly?
Kindly go into the issue and solve the problem asap

I can login to my customer portal but i cant able to pay the online payment

Kindly review the attached photo which i have highlighted in red mark in that check and pay option is not at all highlighted