Life Insurance Corporation of India [LIC] — home loan repayment

Address:Thane, Maharashtra, 400615
Website:customer.lichousing.com/login.php

Respected sir/madam,

My name is vaibhav s. Bendale. My lic hfl loan account no is[protected].
I pay my loan premium via customer portal every month. However, the customer portal website is not working from few days and so i am unable to login. Today i got below sms,

Lnno[protected] dues unpaid from 12/2018 of rs.37450 pay immediately last date 16/12/2018 if paid already please furnish details contact thane office tel25398324/santosh. [protected]@lichousing.com between 11 am to 5 pm

So i called almost 25-30 times on 25398324, 25392663, 25436421 including [protected]. All numbers are ringing but no one is answering. Sometimes even the phone is cut down without answering as always as per my previous experience.

Please contact me immediately as i need to pay the emi today itself or guide me to escalate the complaint to higher management.

Regards,
Vaibhav s. Bendale
[protected]
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Complaint comments 

Comments

Sir,
I paid premium through ICICI Bank online
policy no.[protected] amount rs 7609.44
dt 6th December 2018.

pl.send me online receipt to my [protected]@yahhoo.co.in or update in online receipt.
I want to pay the housing loan through online banking by NEFT from Indian bank. Kindly let me know the procedure for doing the payment so that I need not go to the LIC HFL each time for payment.
Poor site performance for online payment of my EMI for Home Loan a/ c no.[protected]

I was / am trying to make online payment for my housing loan, but your site is so badly performing since last week. I unable to login also to my account.

Kindly check at your end to avoid delays and extra additional charges for not paying EMI in time.

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    +91 75 5267 6254
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