[Resolved] Limeroad — fake lucky draw calls offering tata safari | |||
I got this call from [protected]. The guy said he was from limeroad. He said that i have won tata safari worth rs 1400000 and either i can take this car or the entire amount will be credited to my account. He mentioned all the details of my current order to sound believable. I was too doubtful. I asked to give him a call back after sometime.in a meanwhile, i checked google and found such calls are frequent with other online portals sites. And those guys use the same car's name (Not very smart). Also, there is no mention of any lucky draw on limeroad. Checked true caller as well. The guy was from ranchi as he said and when i verified, there is no limeroad office in ranchi. This may be the doing of one of their delivery boys. Immediately blocked him. But i was not expecting this from limeroad. There should be some stringent measures in place to avoid this. Limeroad has earned quite a good name but such calls can put anyone in doubt. Was this information helpful? | |||
Aug 2, 2018 Complaint marked as Resolved LimeRoad customer support has been notified about the posted complaint. Verified Support Jul 02, 2018 LimeRoad Customer Care's response Hi Namrata, Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. Limeroad does not ask any customer to deposit any type of funds to the individual or open accounts for/in the name of individuals. All transactions on Limeroad.com are made via a secured server only AFTER an order has been placed or confirmed by a customer on the website/telephonically. We urge all customers to remain alert and not fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of Limeroad.com. We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and/or money from people. In case you receive any kind of offers, prizes or requests for personal information via telephone/ e-mail, purporting to be from Limeroad, you are advised to call the customer care at [protected]@limeroad.com or call us on[protected]/[protected] to confirm before responding. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by Limeroad. | |||
 7 Comments | |||
Comments
How can I change my shipping address
Reply
LimeRoad Customer Care's response, Jul 2, 2018
Verified Support
Hi, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. You may also write to us at heretohelp@limeroad.com or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.
I got a call from [[protected]]. The guy said he was from limeroad. He said that i have won tata Indica worth Rs 6, 25, 000 and either i can take this car or the entire amount will be credited to my account. He mentioned all the details of my current order.
I understood that this was a fake call, but the main problem here is that he has all my address details and unaware what more details are available with him.
Why is Limeroad not taking action on how people are fetching customers information from their database.
I had checked on true caller as well. The guy was from Bihar.
This is completely unsafe for customers like us, as personal informations are fetched by adhoc people.
Limeroad may loose customer base as such incidents will refrain people from actually shop from their website on the cost of meddlesome of personal information.
I understood that this was a fake call, but the main problem here is that he has all my address details and unaware what more details are available with him.
Why is Limeroad not taking action on how people are fetching customers information from their database.
I had checked on true caller as well. The guy was from Bihar.
This is completely unsafe for customers like us, as personal informations are fetched by adhoc people.
Limeroad may loose customer base as such incidents will refrain people from actually shop from their website on the cost of meddlesome of personal information.
LimeRoad Customer Care's response, Jul 16, 2018
Verified Support
Hi Debashree, we are extremely sorry to hear about the events that have transpired. We strongly condemn such activity, we regularly warn and advice our customers to stay secure and not fall prey to such scams. Please note that we do not at any time ask our customers to make any payments outside the website under any circumstances.
Further, please rest assured that we are taking requisite steps to address this issue and are amidst initiating appropriate civil/criminal action against such miscreants and fraudsters. As of now, we would like to assure you that the calls that were received by you are not from any Limeroad employee and that we are taking the necessary steps required to address this situation.
Further, please rest assured that we are taking requisite steps to address this issue and are amidst initiating appropriate civil/criminal action against such miscreants and fraudsters. As of now, we would like to assure you that the calls that were received by you are not from any Limeroad employee and that we are taking the necessary steps required to address this situation.
I got a call from a guy claiming he is from Limeroad and said that I've received a Car as a gift from my previous order. I knew it's a fraud yet i asked for details, he sent me link, I entered my number and all my details were available over there...my address, my number, product details.
What kind of privacy do Limeroad maintains? All my details was with this unknow person and this does not end here...Same guy again calls me a day after and asked ME TO BE HIS GIRLFRIEND, I ignored it and blocked his number yet I got the call again from a different number and THAT GUY LITERALLY GAVE ME RAPE THREATS. I've filed the complaint.
I request Limeroad to please give attention to this issue! This is not done at any cost, customer privacy must be your main preference!
- Piyusha Amte
What kind of privacy do Limeroad maintains? All my details was with this unknow person and this does not end here...Same guy again calls me a day after and asked ME TO BE HIS GIRLFRIEND, I ignored it and blocked his number yet I got the call again from a different number and THAT GUY LITERALLY GAVE ME RAPE THREATS. I've filed the complaint.
I request Limeroad to please give attention to this issue! This is not done at any cost, customer privacy must be your main preference!
- Piyusha Amte
LimeRoad Customer Care's response, Oct 16, 2020
Verified Support
Dear Customer,
Please beware of fraudulent callers posing as representatives from our company, because your privacy and security is our priority. Please write to us at heretohelp@limeroad.com about any such cases, and we will undertake a complete investigation followed by strict actions against the parties involved. Stay safe.
Best Regards
Team LimeRoad
Please beware of fraudulent callers posing as representatives from our company, because your privacy and security is our priority. Please write to us at heretohelp@limeroad.com about any such cases, and we will undertake a complete investigation followed by strict actions against the parties involved. Stay safe.
Best Regards
Team LimeRoad
One more thread has been received by me today. My question is how come they have all our details. If you are pretending that they might be some courier guy but still how he would have each and every detail of ours.
There are some security and privacy issue in the system or it is intentionally doing keeping fraud in mind. The system are not safe at all. I would urge you to keep this investigated at very high priority as selling or sharing customer information is absolutely punishable offence. Will surely knock the Court to pull you all in.
There are some security and privacy issue in the system or it is intentionally doing keeping fraud in mind. The system are not safe at all. I would urge you to keep this investigated at very high priority as selling or sharing customer information is absolutely punishable offence. Will surely knock the Court to pull you all in.
One more thread has been received by me today. My question is how come they have all our details. If you are pretending that they might be some courier guy but still how he would have each and every detail of ours.
There are some security and privacy issue in the system or it is intentionally doing keeping fraud in mind. The system are not safe at all. I would urge you to keep this investigated at very high priority as selling or sharing customer information is absolutely punishable offence. Will surely knock the Court to pull you all in.
There are some security and privacy issue in the system or it is intentionally doing keeping fraud in mind. The system are not safe at all. I would urge you to keep this investigated at very high priority as selling or sharing customer information is absolutely punishable offence. Will surely knock the Court to pull you all in.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
41%
Complaints
1210
Pending
0
Resolved
487
View all 1210 LimeRoad reviews & complaints
+91 12 4668 3700
4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
View all LimeRoad contact information