[Resolved]  Limeroad — Money debited, order not showing on account

Address:Nagpur, Maharashtra, 440014
Website:limeroad.com

I ordered two wedges on 13 december. Money was debited instantly through payumoney but no order is showing on my account neither I have received my order even after 17 days. No reply from limeroad customer service. Either send the two products I ordered or else refund my money.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2015
LimeRoad Customer Care's response
Dear Renu, We sincerely apologize for the inconvenience caused. As per your telephonic conversation with our advisor please be assured that we have already initiated the refund amount of Rs 499 on 24th December 2015 and it will reflect in your account within 4 working days from now. Please be informed that these glitches happen when the payment gets stuck in the gateway and doesn't go through. However, we assure you that the issue has been sorted now.
Complaint comments 

Comments

The issue has been sorted. I got refund. Thank You.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LimeRoad
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1210
    Pending
    0
    Resolved
    487
    LimeRoad Phone
    +91 12 4668 3700
    LimeRoad Address
    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
    View all LimeRoad contact information