[Resolved]  Limeroad — Problem of cash refund

I have ordered 2 Kurtis with order id [protected] and I didn't liked the quality of product along with this there was size issue. So I returned the product with return id [protected] and it was successfully returned, but now came the major problem, I had done payment through credit card and as per the return policy of Limeroad the refund amount should have been transferred to my bank account but they somehow refunded to LR credits account on my app which is completely unacceptable as without asking me do I want LR credits or not they have transferred to LR account going against their return policy. I have called at their customer care, mailed them twice, registered complaint through app, but no efficient response or assurance till now, very appalling behavior.
Attaching the screenshots for reference and awaiting for a response.
I want refund to my bank account please as early as possible.

Regards,
Indu

Kindly transfer my money on my account I don't want to keep it in LR credits. ..plz