Lister Metropolis — Covid RT PCR | |||||
I had booked Metropolis for COVID RT PCR test yesterday. The person came after three hours of the fixed appointment time, only after repeated calling to him as well as the customer care. I was informed that I would be getting the result within 24 hours. Its been more than a day and a half. I haven’t received the results. When contacted the centre, I was told the sample was collected only today( I had given the sample yesterday afternoon ). My parents have comorbidities and are symptomatic. We have to proceed for further treatment based on the result. Such irresponsible behaviour at times like these? No proper follow up, no proper communication. With all that going on around, we are drained physically and mentally and their irresponsibility and such careless behaviour at crucial times like these are highly unacceptable. What if the delays caused by their carelessness turns fatal to someone? Was this information helpful? | |||||
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