Lister Metropolis
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Lister Metropolis Complaints & Reviews

S
Sundararajan jayaraman
Jan 23, 2022
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Poor response

Website:www.metropolisindia.com/queries

Metropolis is cheating. They give false report and they are only taking money dont go for any test....
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S
Sundararajan jayaraman
Jan 23, 2022
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RTPCR Test

Website:www.metropolisindia.com

The technician came in 22nd Jan 2022 morning at 7:30 am said I will the the RTPCR swob test result in 24 hours. I did not get the report. I got an SMS saying the swob is deposited in the lab at 8:00 pm in the evening.

I wonder what will be there in the swob if its deposited after 12 hours. It only waste of money

I called the lab for the report. They said I will get the report after 48 hours. I asked them why...
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R
raja gajapathy
Jan 18, 2022
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Non receipt of test results even after a week

Address:15, Pavithra enclave, Old Perungalathur, Chennai 600063

I am Gajapathy, patient referred by DAE hospital, Kalpakkam, TN. My self and my wife had given our blood samples for T3, T4, TSH (for myself) and sugar including lipid profiles (for both o[censored]s) on 7-1-22, at Perungalathur lister lab -600063. Even after a week, we could not receive the test results. When I enquired at Customercare centers at Numbakkam and west Tambaram, they could not trace neither our sample nor our referral letters. I regret...
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M
Mrinalsingh12
from Noida, Uttar Pradesh
Nov 19, 2021
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Address:Noida

I have book a test and sample collection from home on 31st oct and till now I haven't received any report or respose yet.
I tried to call there customer care number but they are unable to provide any information
It's 19th nov but still they don't have any update ....
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Z
ZSheriff
Jul 7, 2021
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Absence of any response

Address:Gandhi nagar , chennai , Adyar
Website:www.metropolisindia.com

This is in reference to the visit at your metropolis lab located at 2 nd canal cross road, gandhi nagar, Adyar. I had taken my wife for a Truhealth Smart women check costing Rs.5, 000/- on 05/07/2021 at about 10:40 AM .
This is to bring to your notice that the visit turned out to be quite disastrous & shocking to know the lack of knowledge of the technician ( Technician name : Sasi kumar as stated by him ) taking care of the gandhi...
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N
Narayanan ராமானுஜம்
Jul 5, 2021
Jul 25, 2021
This thread was updated on Jul 25, 2021
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Poor service

Fixed up with lab for ecg and blood test for my 84 year old mother at lister west mambalam. They asked to come on empty stomach and when I took my mother on Saturday they said for these tests empty stomach is not required and asked me to come two hours after breakfast for taking blood test and ecg. having come I took the blood test and went again for pp sugar test and ecg after breakfast. They informed me e.c.g is not available and again...
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L
luckysai
Jun 30, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Worst service and pathetic customer care

My daughter is suferring with fever by today. As per doctor advise will need to take rdt test.
morning called to customer support and requested for home collectiion. but they neglect and asked us to come directly to jayaram nagar kolathur. We reached but no staffs available and insisted us to go to annanagar branch. we reached annanagar branch and they informed some of the test is not available and result will be taking 2 days but...
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C
Cmde Mathivanan
Jun 10, 2021
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Delay in providing test result

Lister Metropolis assured Lab test report will be available by pm 09 Jun. Booked Dr appointment for AM 10 Jun. But report not provided in time and we are compelled to miss Dr appointment and Treatment is also getting delayed. This is second such incident with Lister Metropolis. They also don't have a proper system to provide information on status of test results or to expedite reports. Unprofessional and unreliable lab....
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Address:Chennai.Tamil nadu

I am a regular customer from 2013.When I called for home visit
for blood test they could not even locate my name with my telephone
number and atlast after several enquires then I was located in Metro
polis computer and after I booked the date as 19th April 2021(I called on
15thApril 2021).No visit was made by your lab.Again I called on 19th
April to book home visit for 23rd APril 2021and I was told I will...
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P
Pavithra Gayathri
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Covid RT PCR

Address:Ambattur, Chennai
Website:Lister Metropolis

I had booked Metropolis for COVID RT PCR test yesterday. The person came after three hours of the fixed appointment time, only after repeated calling to him as well as the customer care. I was informed that I would be getting the result within 24 hours. Its been more than a day and a half. I haven’t received the results. When contacted the centre, I was told the sample was collected only today( I had given the sample yesterday afternoon...
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Address:Seawoods (West)

Hi, my husband had gone for blood test at Seawoods center (west), Navi Mumbai-400706 on 31st March. The attendant named Shweta Khose collected the blood .At the sight of injection his skin is bruised . This is not the first time she has done this, earlier also we faced the same scenario.
Also the staff at this center is unaware about the basic details of various tests and they contradict each other....
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K
kodekrishna
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Improper testing

Address:Jagannathan Road, Nungambakkam, Chennai 600034

Two o[censored]s were vaccinated with Covishield by Lister Metropolis . We gave our blood for testing Anti Sars COV2 Reflex IgG weeks afer vaccination vide VID[protected] and [protected]. We got result Non Reactive ( 0.08)
Suprised we did the test next day in Child Trust Hospital Nungambakkam. Both o[censored]s got values above 9.7.
May be they are not testing and giving just fake reports. It is impossible to have a report of less than...
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Address:Flat no 33; shri hari building Datar colony Bhandup East Mumbai 400042
Website:wellness.metropolisindia.com/truhealth-checkups/?utm_source=md&utm_medium=search_truhealth&utm_campaign=sem_brand&campaignid=9263633691&adgroupid=97738381847&creative=416830843427&matchtype=e&

Hi team,

I have done an booking for my mom on Friday (19-Mar). The person gave me an appointment fir Monday.

He came in morning took the test and since yesterday I am waiting for their to revert on it. I calling them since yesterday the person is not answering my call and cousmter care team is hearing my query and ask me to go to wait on hold then they disconnected the call 4/5 times.

I am feeling...
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S
Sharada Sriram
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Home collection

Lister had taken an appointment for home collection and no one turned up even after waiting for 1 hour. When I called them the answer was you would have booked through the customer care and we don’t know anything. Who is responsible for this? Very unprofessional service they have!...
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Address:Lister Metropolis Lab, Velachery Chennai
Website:www.metropolisindia.com

Am from Velachery, Chennai and engaged Lister Metropolis Home Visit for my mom as she's suffering from RA. The customer care on the previous day assured me that the report will be available by the evening of the same day when the sample is collected, as i had the compulsion to meet the Dr with the reports the next day. Sample collection did go smooth; Thanks to Mr. Rahul, however i was informed late evening that the reports will be available...
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N
Nellai_Pettai
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Not received the report

I am from Chennai and did Serum tests (3 tests) on Monday morning. The same day, I got the report for 2 tests. When I contacted for the 3rd test report, they said it has to come from Mumbai (don't know why?) and so far even after 3rd day, I have not got it nor they said clearly when I will get it.
I am waiting for emergency treatment and this is completely unacceptable. I am thoroughly disappointed with their service and the way they...
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M
malathi kanagasabai
from Bengaluru, Karnataka
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Home collection not done

I booked a home sample collection on 17 the june online .the executive called me and said samples will be collected on 18 th June at 7 am for fasting sugar and other tests.But on 18th none arrived till 7.45..soagain I called the number [protected]and asked why noone turned up.he said there is no available slot.then why they said sample will be collected by 7. When I asked this question he is telling mistakes are common because they are...
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I
Ilalit
from Mumbai, Maharashtra
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unprofessional service/attitude

Address:FLAT NO 804 8TH FLOOR VRINDAVAN, TOWER A CHIKUWADI BORIVALI WEST, OPP PHONEX HOSPITAL, Mumbai City, Maharashtra, 400092
Website:METROPOLIS

We had gone for various type of blood test.TAs we were told, collected the blood test report locally.

Though I am not professional, when checked the report, I found blood group was missing for which we had paid. I immediately called Metropolis and told them them about missing report. They did email me the required blood group report.

When I went to the specialist who asked me for blood test, found main one was...
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A
Anthony Vinoth
from Chennai, Tamil Nadu
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lab test

Address:Chennai, Tamil Nadu, 600078

I had taken a test i nungambakkam branch for my daughter on nov 15th 2018 who had been suffering from incessant fever for a weeks time apart from taking a normal dengue ns1 test and h1ni test. I had taken an additional test for comprehensive fever panel for 4000rs and was advised that reports will be available after 3 days time... Now even after repeated calls now today on 23 nov 2018 iam yet to receive my reports or my money back as results...
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Z
Zulaikha Jamal
from Chennai, Tamil Nadu
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unhygienic.

Address:Chennai, Tamil Nadu
Website:Lister metropolis

This morning i visited the metropolis lab at trustpuram, chennai. I had to give my blood samples for 5-6 tests. First of, the lab is really small, cramped, unorganised and very very unhygienic. Some o[censored]s pick the high rated path labs even after knowing its high costs is because we expect a little of professionalism, good handling, hygiene and good experience. I had none of the above from this particular branch. I paid hefty for few tests...
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M
Mukesh Bandhu
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lab not giving bill

I have made myositis test from metropolis path lab code n - f0177 35/5 sadar bazar muzaffar nagar up for rs 8500/ vid [protected] but they are not giving me bill. For adking bill they wrote on metropolis letter head total amount of test is rs 8500/ i m offcer in sbi for med remursement proper bill is required. For asking bill the hv misbehaved me please help me to provide proper bill from yr above saidmetropolis path lab muzaffar nagar br...
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K
Khyati Jain
from Mumbai, Maharashtra
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delayed reports for an epidemic disease

Address:Mumbai City, Maharashtra, 400052

Extremely disappointed by their service. After giving me a word of giving my reports within 24 hours which is also quite a long time to process a report for an epidemic disease, they are giving a lame excuse of it being a holiday and people not working today. How can you trust these people with your lives. And if that's the case then how could they promise it and charge you for it already....
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A
Annamalai Chettiar
from Chennai, Tamil Nadu
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Claim of 100% accuracy is fraud

Website:blog.metropolisindia.com/149-steps-that-gives-100-accuracy

This is the scariest fraud in the market; Lister is playing with peoples lives.

Dr Latha Latha Head of Technical Services has said that there is a margin of 10% error. This is scary. Which means a person with HbA1c of 6.3 could end up with an indication of 7.0

Dr Latha said she would email me and has conveniently not done so. Nitya the manager of home visit said she'll have Dr Anita their southern head call and...
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K
kathirmuhilan karthikeyan
from Ernakulam, Kerala
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issue of reports

i had undergone blood profit test at above said lab at chinmay nagar virugambakkam branch, and they told me that they wud issue the report before 6 pm and also i received in mobile that the reports will be ready by 6 pm.. based on this commitment i got appointment with my doctor around 6.45 pm, , , .. i called the lab number around 5.30 pm they tod me that the reports are verified by doctor, , once it was ready they said they wud sent message...
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