Lister Metropolis — Poor service

Fixed up with lab for ecg and blood test for my 84 year old mother at lister west mambalam. They asked to come on empty stomach and when I took my mother on Saturday they said for these tests empty stomach is not required and asked me to come two hours after breakfast for taking blood test and ecg. having come I took the blood test and went again for pp sugar test and ecg after breakfast. They informed me e.c.g is not available and again asked me to come on Monday and I informed them that I have docotor appointment on Monday and they promised to give the report immediately and so I went to the lab and I was made to wait for a long time to get the report and I got delayed for the doctor appointment. I am extremely disappointed the way I was treated at the lab
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Hello,
I am very disappointed with your service. I had booked an home blood sample collection for my dad for 25 July 202, 7:00 AM at Coimbatore. My dad is 67 and as the test required fasting he has been staying without food till 8:50, and no one came for a sample collection. Recieving a confirmation in the app and by email we were waiting and waiting without any information of will the person come or not. Why don't Metropolis act as promised or could give any information of any abortion of the appointments. This is too bad and irritating. Not the first time I am experiencing this from metropolis Lister. Had a good esteem on your firm which you yourself are spoiling.

Regards,
Dr. Nilesh Shanmugam

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