Lister Metropolis — Worst service and pathetic customer care

My daughter is suferring with fever by today. As per doctor advise will need to take rdt test.
morning called to customer support and requested for home collectiion. but they neglect and asked us to come directly to jayaram nagar kolathur. We reached but no staffs available and insisted us to go to annanagar branch. we reached annanagar branch and they informed some of the test is not available and result will be taking 2 days but customer care informed the result will be get by same day.
poor customer care
lack of knowledge of staffs
pathetic communication
better to closed out the lab instead giving trouble us in this critical situations
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Jun 30, 2021
Updated by luckysai
closed out the lab immediately
poor service
Jun 30, 2021
Updated by luckysai
worst customer care and service
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