Livspace — Delay in work and local quality work

Address:	Pune
Website:	www.livspace.com

I booked livspace for my newly bought home in august 2020 and it is still yet to complete. They ask 3 months for the work but it never happened. They ask for the money first and then take us for granted. I have escalated this many times with livspace but they dont even acknowledge early and even if they did they do not correct what was went wrong. I missed my many family functions because of these delays and could not let any guests come home with the incomplete work done by them. The waste material is still at my place as i could not figure-out what is waste and what will be needed for the remaining work. I informed Livspace about my travel to hometown before a month and they should complete the work before i leave. I even told them that it is because of your delayed work i will have to come back to Pune and they should cover my to and fro charges and i wanted to live with my family in my hometown but then unfortunately maharashtra was under lockdown and my father in law was hospitalized and then I became covid positive and hospitalized for 9 days and was recovering from it. They asked me when I will come so that the pending work can be completed. So as they asked I told them i will come a week later. but reached one more week late. and before leaving confirmed with them that the material is complete and work can be done. As i reached pune they completed a little work and sent email that remaining work will need 10 more days for material delivery and installation.

This livspace has brought mental stress and a lot of frustation for a year since the first payment was done, n number of escalations and and delays on delays.

I would request refund rather than repair.