Livspace — Fraud in interior designing firm

Address:	Livspace, 3rd Floor, Aurbis Business Parks Pvt Ltd, Survey No. 58, 7, Outer Ring Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103
Website:	www.livspace.com/in

I, visited the Senapati Bapat Road, Pune branch on 31st July 2022 and provided detailed requirements to the design team for the designing of my 3 BHK home in Undri Pune. I was provided an estimated quote of Rs 9.69 lakhs that day, basis which I paid a booking amount of Rs. 45, 000. After a month of meetings, measurements and validation, the quote suddenly rocketed. I was provided a final quotation of Rs 16.26 lakhs (on 30th August 2022), which is 67% higher than the initial quote. Hence, I was unable to proceed. Since the booking was done with a budget of about 10 lakhs rupees in mind (and which I was led to believe would be met in every meeting that I had with the Livspace team), I did not find it conducive to proceed further. Because of the huge difference in the initial and estimated quote, I asked for a refund of my booking amount, which was denied. Hence, I have no other option but to seek legal remedy against these fraudulent practices.