Lloyd Ac — Remote control missing in packed box.

Address:

Ernakulam, Kerala, 682006

Sir I bought lyods ac from fridge house ravipuram on 17the Oct 2015 and they home delivered the item but when the technician came for installation he found remote control missing in the box, I called the manager and told complaint he told will get next day, till today we haven't received remote. Today when I called him he told complete batch no remote. What should I do shall I give complaint to consumer court.