[Resolved] Lloyd — Customer care not attending your complaint and no service bill provided even though cash has been paid reg

Ramchandra Gorhe

from Dahanu, Maharashtra

Sep 5, 2021

Address:

E-2 ,vaibhav Complex Building ,Irani Road,Back side to bank of India,Irani Road,Dahanu Road- (West)401602,Dist :- palghar (Mah)

I have purchased product AC which warantee has been expired but no response since last one month as one service engineer mr.sameer Yadav having cell No.[protected] another cell No.[protected] has also attended complaint but no bill has been provided after non satisfactory service but we have paid the cash as demanded .we are calling customer care attending phone call but not providing service since last one month.
Service Engineer do not have sufficient instrument like R-55 nozzle hence service is not done .problem stands as it is but no one warried to provide proper effective service even though your valuable customer is ready to pay the charges but all the efforts are in vain as no bill has been provided and no service is provided.
so let us know what customer has to do and where he has ask for help ?
my cell no.[protected]

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Oct 2, 2021

Complaint marked as Resolved

Mr.Sameer Yadav Cell No.8286420279 who has provided partial service and collected amount in cash .for which you have to track him and lodge police complaint

LLOYD customer support has been notified about the posted complaint.

Oct 02, 2021

Updated by Ramchandra Gorhe Lloyd has denying the responsibility to track the Service Engineer Mr.Sameer Yadav who has lifted my call and says i am lloyd customer service Engineer but my area is different.he has attended the complaint last time it means he was on lloyd track record .now lloyd is denying to attend us where as customer has already paid Rs, 1200/- + extra money for which we are facing the problem for pending service