Lloyd — After sales service of Lloyd

I have raised my washing machine repair request on 4th July on 8th July technician visited and said to change one part .ordered a part
after long waiting on 22nd July I went 40 km and took part from Lloyd agency
in between this I called customer care for several time they unable to help
and told to wait still today technician hasn't come even I have talk with senior manger he said me to wait