Lloyd — air conditioner - shows f1 error, the service team is not approachable

Address:

Kozhikode, Kerala, 673002

Subject: poor performance of ac

Model no ls1913fh-o

Complaint no1:[protected] on[protected]

Complaint no2:[protected] on[protected]

Complaint no 3:[protected] on[protected]

We have purchased an inverter ac model no ls1913fh-o on 2/05/2017, we have taken an extended warranty for 5 years. There was a complaint filed on jan 7th 2020 with reference no[protected] the service personal came and told there is a problem with the board, they ordered a new board since there was no response from the service people we again registered a complaint on jan 25th 2020 with reference no[protected]. Service people then came and replaced with a new board which was not working as the board was incompatible. Again the service people said they ordered a board then on feb 12th 2020 they came with another board which is also having the same problem. Is it that diffcult to identify the board for the ac?