LLOYD Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.mylloyd.com/products.php?cid=1

I am really disappointed by the services given by lloyd company.
The dealers here are disappointing and rude with no respect for the customer.
I wonder how the company actually works, even after having such a great reputation. This happened today, 1st june 2017, when i ordered a lloyd ac, and the person who came to give my ac said that i need to give the full payment before checking it whether it is working perfectly or not.
How can you expect that from an indian customer?
The desirable resolution could be telling your workers to behave with a possible decency
Do take this important suggestion given by me.

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M

mamta taunk

from Visakhapatnam, Andhra Pradesh

Jun 7, 2017

You r telling within 24 hours u will solve the problem but proper reply is not there. from 27th telling evening will come but not coming.

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P

purchase1234

from Paonta Sahib, Himachal Pradesh

Jun 12, 2017

Lloyd ac service VERY VERY VERY BAD

we have regisotred complaint 05.05.2017 complaint no-LEEL[protected].
and continue follow up . under follow up our daily basis time wast 3-4 hours

we have decided going to consumer cort, not more request because we have already very harass

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Address: Sikar, Rajasthan, 332311

Website: lloyd.com

I registered a complaint on 9 may 2017 that our ac is not working. The technician came and said its sensor is not working. It took 15 days but the sensor was not available. After that he again came and said pcb is required but now it has been 25 days and no satisfactory action has been taken by the company. We are suffering a lot as it is a government office and in such hot days, without ac it is not possible to work properly due to which office work is getting disturbed. And we have almost 250 employees in our office but after such a behavior of the company, we will never suggest lloyd to anyone. Very bad service and unsatisfactory.

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Dear sir
We are from dist kangra, teh kangra, state h p. We purchased llyod split ac from verma electronics march 2016 but due to faulty installation of ac by technicians the drainage system of ac is not functioning properly and in rainy season water comes in room, due to this once short circuit and fire has created financial loss,,,, we have complaint to the customer care for more than 4 times but no solution has been made. I want immediate solution. Our ac serial number that we have mentioned below.

Ls 24a3ln [protected] lloyd
Ls 24 a 3ln [protected] lloyd
Ls 13a3ln [protected] lloyd
1ls 24 3 ka [protected] lloyd
Ls 24a3ln[protected] lloyd
Ls 24 a3ln [protected] lloyd

Contact â€” [protected]
[protected]

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Address: Wardha, Maharashtra, 442001

I purchased split ac when ac start getting bad smell and after some time restart the ac then do not come smell. After 5-6 hours start the ac again getting bad smell. This is my second complaint. First time do not solve problems. Three technicians come but problems do not solve and company code not reserved. Technicians not solve this problem then i change the ac.

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Address: Bulandshahr, Uttar Pradesh, 203131

Sir
I have purchased a washing machine on dt.[protected]. Its model No.82G & chassis No. is 16100981. About before 15 days it has gone non functioning. I book complaint with Complaint ID LEEL[protected] on dt.13.5.2017. One person came & checked the machine & he told that motor is faulty, it will be replaced within 3 or 4 days but since than none is returned for replace the motor or attend the fault. I have made several calls to the company representatives, they give assurance only but don`t do the required job. Now Washing Machine is only DIBBA for me.
Pl do the required job otherwise will go to the consumer court.

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Address: New Delhi, Delhi, 110032

Website: Lloyd pathetic service, no one even picking toll free no

Hi my name is ayush, i registered my ac complaint with lloyd on 04/05/17.. Eng came and said condenser coil need to be replaced, my ac is in warranty... Its been now 15 days that i m without ac.. I tried calling customer care toll free no which is
[protected].. These loosers never pick any call... Such a looser and fraud company that their toll free numbers even not working...
Never ever buy lloyd product such a fraud company, no management nothing
Complaint no : leel[protected]

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Address: East Singhbhum, Jharkhand, 831012

Lodge a complaint on 15/04/2017 regarding my washing machine. Till now my washing machine is useless. They provide lots of suffering in the name of khusiyon ki guarantee
Everytime we call them they say they don't have that particular parts and they have to order it
Now they say they have some billing problems and our engineers would reach you in two days and then they keep extending the time whenever we call them

May 14, 2017

Updated by Ankit gaurav Sinha Phone number- [protected]

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Sanjog Kathin

from Mumbai, Maharashtra

Jun 13, 2017

Screen color change & view gets blur

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Address: 110094

I purchased split ac in April 16. After one year it's getting prob. I registered complaint. Third party technician has come and told it's PCB prob. And to be repair. But he don't know what is repair charges. I said we need new one he told new is costly but don't know price.
My prob still but he asked for charge 550 whenever company charge s at site 350. My prob has not solved yet . Third party technician are very young boy not professional...

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Address: Mohali, Punjab, 140103

Hello sir, I am Customer of lloyd since 2015, my washing machine is not rectified from last 3-4 months. I have submit request for 3 times but eveytime they come and do nothing and say your drain cover is not in stock. Everytime new excuse they use. So please check and confirm when it can be rectified.
Name-ajay
M.No.[protected]
Service request no.LEEL[protected]

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Address: 110053

Dear sir,
Dealer gave defected peace.. I had done 10 - 12 complaint for cooling & noising which is still same problem day 1st. He cheated with me.. Please do the needful otherwise. I ill go direct court for justice.
This is kataria enter.. Gandhi nagar delhi. They totally harass to me. No body r entertain my complaint. I am from middle class family. I bought in bajaj emi. Which is already complete.. Please do the needfull. Please

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Address: Thane, Maharashtra, 421301

This llyod company which they have recrutted the service centers r third class n not doing their job properly only doing tkmepasd so that the customer should get harrased n harrsing the customer they r doingg very well prob is not sorting out n all the fake eng they r having not having proper knowledge of doing the work they r all # whichvthe engineers they r paing money llyod company is good but the agents r thirf not attending calls only doing timepass

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Address: South Goa, Goa, 403725

Website: Lloyd

Failed to give demo or installation
I have purchased a portable AC on 29th March.2017. And after that the dealer delivered to my house saying that tomorrow I'll will send technician. I was waiting for someone should come and attend. 2 days passed no one has attended 3rd day someone is calling on the mobile asking my address. I was driving at time I pick up the phone and told him please take the address from the dealer I am driving. After I reached home I had called that technician, he says that he's having a lunch .I said okay after finish your lunch call me. From that onward till now no one bothered to call me. Today 1month and 6 days passed. I called to the customer care they gave the mobile numbers to give these persons I have called to these personal but no good response. One of the technician who's name is Mahedev was talking to me very rudd shouting on the phone as if I am animal. I don't like the service of Lloyd person's are not helpful not coordinating. Now I don't want this product. This product is still lying in my house with a box unused conditions. I request Lloyd to take it back in a immediately. Please consider it's a priority. As earlier as possible.
I hope Lloyd will take action on this as soon as possible
Thanks

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R

Roop Kishore.

from Bengaluru, Karnataka

May 8, 2017

Lloyd split ac remote is not.working. On and off buttons, temperature control buttun are not.
I am willing to buy a new remote for my split ac if old remote not repaired.

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Address: Kolkata, West Bengal, 700036

I have bought a Washing Machine from a near by store on 02/10/2016. But the washing machine keep showing different problems from the begging. Have lodge complains 3 times and each time they came checked the machine only from back door and oiled the parts and said its working. After few days it stops working again. This is the 4th time I lodged the complain for service on 9th
April, they came and discovered that the body of washing machine is broken. Today is 26th of April The problem has not been resolved till now. They keep postponing the date of service but never got the job done.

This Washing Machine was defective from the begging so I want a complete replacement of the product.

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Address: 530032

Website: Llyod

It's been 8 months tht I bought an ac BT there is no one day we used it. The gas is leaking in a span of 2 days after filling it. The dealer people came for 5 times in the first 6 months and filled gas everytime it leaked BT didn't rectify the problem.From last 2 mnths I have been giving complaint to llyod service and they came for another 5 times BT they too didn't solve the problem untill NW. Last time they came and took the indoor and it's been more than 1 week they didn't come yet and the hole in the wall is disturbing. And service manager in my area is careless tht I call every day to send someone and he tell the same thing tht they will b coming today
BT they don't come at last they come after 10 days BT they didn't solve any problem. And I m fed up calling to most of the people I can. BT none of them is solving .I really request U to take a instant solution to my problem
Mobile no.-[protected]

Apr 24, 2017

Updated by Harshitha SOMIREDDY Tht number I have given is wrong and the no. Is [protected]

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Address: Ghaziabad, Uttar Pradesh

Dear Sir/Ma'am
I would like to inform you that I had purchsed new lloyd window AC.
And Today I had received a call around 11:41 am from +[protected] for installation. They told me that executive will come to install that AC in 2 hours. I waited alot till late night and I tried so many time to confirm when it would be installed but they did not responded of my phone calls.
And when ever call conected they picked and disconnected.
It means they are not serious and also spoulling your market & value.
So I request you pls talk to them and take actions. If they will do continue like this way...it made negativity in customers mind as well as in market.
So pls and also do the needfull in my case.

Thanks

Regards
Bhardwaj Mishra
New Panchwati, GhaZiabad.
Mob. [protected]

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Address: Ghaziabad, Uttar Pradesh, 201102

Website: mylloyd.com

My registered mobile number is [protected] i purchase a lloyd wac 1.5 ton as on 13.11.2016 in off season i start wac from april 2017

When i start wac. Wac not working properly i complaint for service technician mr. Deepak kumar come and done dry service but my wac problem is not cooling properly in the room this problem regarding complaint any time in lloyd web but not resolve

Now i complaint in consumer cell and i give complaint in nationalized news paper for this product because lloyd service is very poor and technician is very illustrate

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Address: Mumbai City, Maharashtra, 421501

Website: mylloyd

I registered my complaint 2 months back I.e in February regarding my Lloyd washing machine .Till now nothing has resolved but many more problem has evolved because of my previous problem.Every time I try to connect with them they don't respond to my calls and even if they pick up the call they just do the conversation and ignore the matter even their manager is fooling me .kindly resolve the matter and do the needful . I am a frustrated Lloyd customer

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Address: Mathura, Uttar Pradesh, 281004

Dear sir,

Lloyd engineer had been came for service and found gas low problemsâ€‹ and he was saying will come with gas in 2-3days.
But not came anyone yet.

Please help me on urgent basis because my account warranty finished in next month.

Also many times trying by call he was saying tomorrow will come again same then again same but not came any one.

Regards,
Manoj mittal
[protected]

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Roop Kishore Nigam

from Bengaluru, Karnataka

May 2, 2017

Remote of air conditioner is not working

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Address: Hyderabad, Andhra Pradesh, 500058

Respectes sir

Mu name is imran malik. I brought lloyd company ac in February month and since just after the installation I have given a complain that different types of sounds are coming from the the and now its April and upto now also executives are coming and they all say we will call you tomorrow but no call ia coming from them so I request you to please help me out in this.

From: hyderabad

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Address: Kheda, Gujarat, 388255

I have purchased a lloyd 1.5 tone split A.C on 14th of JUNE 2015.Then in APRIL 2016, I logged a complain for my A.C was not working properly and technician came to my home for repair A.C and he directly refilled a gas without finding the reason of gas leakage.And then a gas was starting leakage in 50 days.Then I again called to customer care but they were giving me the fake reasons for that.And then I did not want to repair my A.C till next summer.Then on 30th march 2017, i called a customer care again and i submit my complain(my request no. is LEEL[protected].And then technician came to my house and he cleaned out my A.C with using the piece of cloth and he took 350 rs. for that.Then I again asked to him that what is the reason behind leakage of gas? but he answered me that when we refilled a gas then we find the proper reason for that.For Last 3 times technician did not give the any receipt or invoice for they charged.Then next day I again called a customer care but they told me that your problem is already solved yesterday.Then I talked with area manager Prayag Thakar but my problem is not solved till today.i called them more than 50 times but they chitted me by giving fake reasons.
we have purchased a lloyd A.C due to brand and best Quality. lloyd is big brand of high repute has such a poor service and rude staff.
I need my A.C repair immediately.This would be my last complain.If i do not get a result for this in next 3 days then i have to take legal actions and further steps.
from=Bharat K patel,
At-po-jorapura,
Ta-balasinor,
Di-Mahisagar(Kheda), 388255,
mo= [protected].

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A

Anshika02091991

from Noida, Uttar Pradesh

Apr 10, 2017

We are trying to contact lloyd service center they logged the complaint, bt of no use my complaint number is LEEL[protected] and whenever I check the status always show pending bcoz they are actually not doing anything

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bharatp279's [Complaint's author] reply, Apr 13, 2017

Lloyd sent me this mail
Dear Sir,
Inconveniency regretted for your Lloyd Product Breakdown.
As per our telephonic conversation on 08th April at 18:45 hrs, you’re not ready to pay o/w Gas Charging to get repaired your split air conditioner which is almost 2 years old (Purchase Dt: 14/06/2015) and not under warranty!

Hence gas charging cannot be done Free of Cost as product is out of warranty and subject to get repair chargeable only..

Pfb details for your Lloyd SAC complains History, for your reference only.
Third Complain: LEEL300317259053 SET INSPECTED AND 350/- COLLECTED AND ESTIMATE GIVEN FOR GAS CHARGING 2100/-
Second Complain: LEEL280316208738 GAS CHARGING DONE IN WARRANTY
First Complain: LEEL150615344107 DEMO CALL

Regards,

Prayag Thaker
Service - Lloyd Electrical And Engineering Ltd
Vadodara

Cell: +91 78749 49118

http://www.lloydsvc.com/(S(0ci4k2mys0r10ezcxamh2kiw))/images/logo_fedders.gif

From: kinjal mehta
Sent: Saturday, April 08, 2017 18:05
To: prayag.thaker
Subject: FW: poor service is provided by lloyd
***I sent reply to lloyd-
Dear sir,
As per your record you know, How many times gas was leaked out in 1 year?
( 1) I have purchased Ac on14/06/2015, The gas was leaked out on 25/3/16
(2 ) I refielled gas on 2/4/2016
(3) Refilled gas was leaked again on 23/05/2016
However gas was leaked 3 times in 1 year than what is the reson behind that?
*Technician did not give me any type of receipt or invoice for they charged
*On 30 th march i had register a complain (LEEL300317259053), i called customer care on 05/04/2017 As per your record my complain was solved on 02/04/2017 but complain is not solved till today
I have purchased LLOYD AC due to big brand and best quality
I did not hope that lloyd provided me this type of "KHUAHIYON KI GUARANTEE WALI " Service

Ftom -Unhappy customer
Bharat patel
9879970443

bharatp279's [Complaint's author] reply, Apr 13, 2017

Then again lloyd sent mail was----
Dear Sir,

Our record already forwarded you in my reply to you against your Mail! Pls go thru it properly. Other than 3 complain till date no additional record we have registered from your side.

So matter Ends/conclude here as you’re not ready to pay any charges for repair for out warranty product, You’re feel free to contact “Lloyd Cutomer Care” once you ready to pay charges..

Regards,

Prayag Thaker

Service - Lloyd Electrical And Engineering Ltd

Vadodara

Cell: +91 78749 49118

LLOYD Complaints & Reviews

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LLOYD reviews & complaints page 36

Mode of delivery and payment

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Lloyd split ac

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Ac working not properly

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Bad services available

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Non functioning of washing machine

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Without ac for 15 days, no action

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Washing machine is not working

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Poor support

Washing machine complaint

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Dealer gave defected piece..

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Electronics goods

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Failed to give demo for installation in time

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Not receiving service against faulty product

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Not working from the starting

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Installation pending

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Regarding new wac not working

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Lloyd washing machine

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Gas problems

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Lloyd air conditioner

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Poor service is provided by lloyd

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