LLOYD Complaints & Reviews

I have bought an AC from deepak agency ajmer on 3rd april but its not working properly not provide cooling I booked complaints so many time on customer care and to dealer but not getting any response technician came and asked only for kkg code and leave in last complaints technician told me that it will replace but still no one giving proper response now I m annoyed with lloyds and dealer both kindly provide proper solution or kindly replace AC
Rgds
Babita agarwal

I have purchased split air conditioner on 6.4.2016 from delhi rohini it was
Upposed to be installed within 2 days of my purchase but even after six days
I tried calling there technical manager manoj who told me there is a lot of rush
These days and we are not able to clear the pending installations and other complaints so it will take couple of days more then i sent a mail to avinash sharma as per their escalation matrix since he was not picking up his phone
And never reverted me on phone or mail. Then the second contact person
Manjeet singh same thing happened he also not responded to my mail and did not received my phone. Finally i called up their nodal officer and she told me
To contact their customer service anyway it got it installed from some out side
And now after one month only it is not cooling.
Now there tech staff is saying since you have installed it from outside people our warranty is no longer and whey will charge for gas filling.
This company is making fake promises on tv ads and cheating people please do not buy any product of llloyd
Shiv charan singh
[protected]

Bought lloyd split ac 1 ton from anna nagar chennai 4 days back 8/5/16. (Jayam n co)
Very less to No cooling from it. Reported the same via toll free no[protected]. A service person came next day and checked the voltage and current and Said AC was working fine.. This is the expected behavior from 1 ton ac. Very interesting..!
they have no device to check the cooling output. The test was done with 16 deg setting..
I could direct sit before the AC for hours with 16 deg . My older window ac was far better..

i would like a Refund or replacement if some pbm with device

I bought a Lloyd air conditioner about 8 months back...but since last few days our ac is not working properly...we called your service provider..he sent somebody to check it and the concerned person said that he has seen the problem and will repair tomorrow...next day he again comes and then say that sir the compressor is not working and needs to be replaced and he will replace it tomorrow...next day a new person comes and that also when we called about 5 times...he said that he doesn't know anything about our complaint as he has come for the first time but promised once again that the compressor will surely be replaced tomorrow...from that it has been 5 days nobody has come...we are continuously calling them and they are just saying that we don't have compressor and don't know when it will arrive...I never imagined that this is your service standard...I think I have done the biggest mistake of my life buying your product...is this the way you provide service to your customers...I want my ac to be repaired in a day...and this is for sure that I will not be buying your any product again not even by mistake...I am also sending

I am shilpi was purchase a lloyd split ac model no-ls19a5ln[protected] dt[protected] there was colling problem when ac was under warranty against complain no- leel[protected] but service engineer visit to our home and take the ac for his work shop without any service invoice they repair the part but in the report they mentioned that part was replaced due to repaired the same problem is occured. The company fraud with me.

Purchased LS19A2..in 2014...water drips on right side...service guyz didn't solve issue during warranty.. I fell sick..was not in position to concentrate on this issue...AC was not used for some time...nw I am back to find same issue..technicians coolly day, this model collect s dust in second tray..which is inside machine...only tech guys can do it..it means we hav to call thm every 3months..cool I buy a defective product and I hav to shell...

I bought 1.5 ton ac on 21/4/15 and as per company policy three free services are provided in first year. On my first service companies service people just cleaned plastic net in side the unit and same they repeated on second service it took only one minute and it can be done easily by ordinary person when i asked service ppl about cleaning entire unit they said its not required and complete service will be done only in third free service so i booked third request for service after few days while my service request no. Leel[protected]. But when they came for service they did the same thing as in 1st and 2nd service when i asked to clean complete unit they said its not required and there is a danger of breaking plastic body of ac and we dont guarantee it they neither serviced outer unit also. I wanted to know that what is companies policy abt service and what is service means is it just cleaning plastic jalis. Please make awareness to customers so that we can ask them to do. Work properly bcs i think companies is paying service ppl but the service persons or agency is not doing justice money spent by company and reputation of company is challenged. Hope you take serious note in the matter and do the needful

Lloyd spilt ac model ls13a5mn purchached on 19/3/2016 stopped within 7 days o[censored]se. Complaint leel[protected] registered on 21/4/2016 . Technician allotted on leave, refused to attend.Supervisor mob [protected] hardly picks up. Able to contact after several hrs try. In spite of numerous calls, no technician has come yet. Toll free says i should not bother till 72 hrs. Yr claim 24 hrs service is public misleading and should stop. Selling of product to be stopped, if service can not be provided. Attend my complaint, deepak, mob [protected]

In my ac cooling and remote problem. I have already complained u. But till nw this problem is nt solve. Ur service center is not given satisfied ans. Pls send ur mechanic n solve this problem. Sir local distributor does not respond properly. Even after many calls he is just avoiding us and not visited. Even more his reply is "you may complain further i am not more responsible for your ac complaint" sir kindly look into matter as it is diminishing your company image

I bought Lloyd AC 1.5 ton on 17 march.As it wasn't cooling well I lodge a complaint against it on 18 april and lloyd text me with a number to call if it takes more than 24 hours to resolve.When I call at the number he said sir sham ko kra dunga then he said kl kra dunga, I called escalation matrix 1 avinash on 19 April he said sir aj krata hu but they didn't now on 20 I called all, 2nd escalation matrix mailed noddle officer and they said same ki sir aj pakka ho jayega but they again didn't
I called them around 5 times on 20 April.My product is under warranty .Also they are saying if there will small problem we resolve it on spot but if problem is big they will take 5 more days
When buying the AC Lloyd they said service will be provided within 24 hours
Kindly solve it

I am sanjeev kumar mishra, i did purchase lloyed cooler from home shop 18 two year ago, now its out of order, i already called to lloyed customer care and home shop 18 customer care, but they are not able to provide specific information, i am facing so many problem for repair my cooler, this is the number of lloyed customer care [protected] provided by home shop 18, but no one is picking phone, and home shop 18 customer care representative was telling we are dealing lloyed goods at present.After that i registered on line complain in lloyed website, then i got a number when i called him he tolled i am not able to repair lloyed cooler this is the story going on with me .

Dear sir
I purchased lloyed cooler around 7000/- if they are not able to repair then please help me for get back my money . My number is [protected]

Hi this is Farooq from Coimbatore, i bought LLOYD Ac from Sathya agencies Coimbatore for 1 years ac condotion was very good after that it got some problem, i contact to customer care and service man(Arun Ph:-[protected]) came from ZamZam Air Conditioners Coimbatore, PH:[protected]. They said that the compressor got problem and he made a bill for 6320Rs, with in 2 days they have made it ready bill dated on 30.09.2015. after that only one week its has worked properly, again started the same problem, same person from ZAMZAM Air conditioners came for service, its almost 6 months over i still not get ready.
One of the worst AC (LLOYD) which i ever feel, i asked the company rectified customer problem then put the advertisement for your brand.

I, Anoop.K.R registered complaint at lloyd website with complaint id LEEL[protected].
MY PHONE NUMBER IS [protected]
Even after repeated enquiries to the toll free number no service personnel called me.

I brought llyod portable Ac
I thought it will work
Not more cooling like split Ac but I expected some cooling
But it doesn't work at all
Only fan sound.
It shows 16 degree but cooling is nothing .
Very bad experience with my first Ac, very disappoint with the product .
Worse than a cooler
My ceiling fan work better .
Need help

It is really unfortunate that my complaint is yet to be resolved. I have been following updating at all levels over phone with no effect.
Categorically I would like to bring to your kind notice the major sequence of events which have taken place in the past.
I raised the service request on 30.11.2015 my remote being defective.
Service Engineer visited and checked & informed that remotes need to be replaced.
I had to wait for 1 month with regular follow ups at customer care, Bhubaneswar office & local service engineer. He came with a spare remote which did not work and took it back.
I found that my service request has been closed online unilaterally with actual problem yet to be resolved (Copy attached).
After few weeks I was told that to deposit my old remotes which would get repaired at Delhi.
It took another moth with follow up and was finally told that the remotes have been repaired and dispatched from Delhi, and I should get it within 5 days.
After another 10 days I again enquired, I was told that new remotes have been expected at Bhubaneswar within a couple of days and will be send to me.
Finally LLoyd service Engineer came with 2 new remote yesterday (17.03.2016) and checked, which did not work.
When I called up to Bhubaneswar Nodal office I was told the matter is being looked into.
Today I got a call and I was told why the new remotes are not working, to which I replied how should I know, the same was checked by your service engineer.
Another point of time I was also told by the customer care person "Apne remote ko kaise kharab kar dia".
Now this is limit of my patience and a consumer harassment. I need a replacement of both TV's or full refund so that i buy another brand good TV

Hello Everyone, I have purchased Lloyd LED Smart TV online and it has been 8 month over. As per the product description Lloyd is providing a warranty of 1 year for their products. I got a issue recently from the Lloyd LED TV. I have raised a complaint in the Official Lloyd Website and they have arranged a engineer to solve the issue. Engineer came to home for the Service and Rejected to resolve the issue as i have purchased the product online. According to him online products are not covered in warranty. He went back without solving the issue.

My complaint no. Is LEEL[protected] Its been 6 days and no one is attending the complaint and they have already taken 900 rs. From us..service manager is not attending the call..all service executives are behaving in very rude way looking like doing fraud with us

Dispite the co is advertising for having good consumer service, the service is poorest in my life time as the complain for a faulty part is not yet resolved and funniest happening is service person is in dialima whether the product with fault can be repaired or not. All what is done is I made complain and the attendant sent a mail. the process is in process for last 1 month

I have purchased a washing machine from Lloyd Electric & Engineering Ltd from the local store and its under warranty. i have raised an issue related to washing machine but service is not at all responding. I really dont have any idea what to do now. i have purchased a washing machine for 18000 still 1 year to pass and machine is not working. my 18000 is a waste now with this event.

Hai my name is Shaik Abdul Gafoor. I have purchased New Lloyd 3 pn Airconditioner on 27.04.2015 vide S.No.JAAOGDF[protected].from sai deeptthi agencies, Patika Factory Centre, Nidadavole- 534301 Properior Nagu [protected], [protected] Three month its working very well but coming from 4th month its slowly dropping the water from the indoor unit.consequently cooling capacity is down.i have already told to dealer about the problem...but the dealer not responded properly. so please recify the problem and justice for med.