Lloyd — complain about ac remote

Address:

VPO BHAINSRAWALI NEAR TIGAON,pin-121101

I purchase lloyd ac in march 2020 but i install ac in month june. But after working 3 days ac remote not working. It show only and only 24 degree temp. I complained about this company 2 times but they didn't solve my problem. They said i've to paid again to this remote. Why i paid even it is in under warrenty or it's not my fault that it work only 3 days. Why i paid. Please do some about this.