Lloyd — complaint no.[protected]. tv at stand by position

Address:

659/E line bazar kasaba bavada road kolhapur, Kolhapur, Maharashtra, 416006

Hello,
I am highly disappointed and frustrated with the kind of service that llyod is providing to its customers. I am a llyod customer and i purchased llyod 40 inch smart tv on 17/03/18 since then this is the third time i am facing issue with my tv.
The first issues were resolved but this time the technician is not able to resolve the issue for two instances. My tv is in stand by mode from past 8 days. I logged online complaint on 30th aug. The technician contacted me the same day, i explained him abt the issue, he came to my house saw the tv and said that the issue is with the board. He took his service charge of rs 800 and went back stating he will come back after two days with the board.
On 3rd sep he came back with the board, done some testing and said that the board which he brought is defective and went back stating he will again come back with a new board.
My concern is when i had this same issue earlier 3 months back the technician replaced replaced a new board and got the issue resolved now again after 3 months i m facing the same issue and the other technician is not able to resolve the issue.
I m really frustrated with llyod products and its services n support.in 1.5 yrs i had 3 issues with the product simply paying service charges with no results.
I request you to divert my complaint
To some other technician who is capable enough to resolve the issue but i m not going to pay again rs 800 service charge.
Request you to resolve the issue as soon as possible and i hope the solution would be permanent. No more issues further
Thank you
Vishal khot
Llyod customer