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[Resolved]  Lloyd — Very Foolish Service of LLOYD and THIRD PARTY

Hi,

I have booked a complaint for my LLOYD WINDOW AC which was bought two months ago.
My ac is automatically turning off after a minute for which i have booked a complaint with LLOYD Costumer Care no#[protected] on which a Lady have booked a complaint for my AC and she told me that someone will call me from technical team.
I was waited.. waited.. waited..
Than again after 2-3 hours i made a call to costumer care and she again told me that they have given reminder to the concerned and they will call me till evening.
I again start waiting.. waiting... and waiting..

At last i have made them a call after 4 hours and she told me that person will call me till 18:00hrs..

Than the costumer care number is off duty.

Now am waiting... We all in family faced temperature issue due to non-working ac.. Baby sleeping with lot of sweat.

Now second day finally i have received a call from Havells (Third party Technicians of LLOYD) and he told that he have just received my complaint.

Is it a joke..

Now my AC is working because i have met with a local engineer of AC and fixed the issue..

This is called warranty/guaranty given by LLOYD.

That's really pathetic service. I request you all... DONT BUY LLOYD.

NO ONE WILL BE THERE FROM COMPANY IS SOMETHING WILL HAPPEN WITH YOUR

Next choice is yours.
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Aug 9, 2021
Complaint marked as Resolved 
Jul 03, 2021

Complaint Status

LLOYD customer support has been notified about the posted complaint.
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