Lloyd — Defective AC - not working properly from day 1.

Address:L-411, Shastri Nagar, Meerut (Uttar Pradesh) 250004

Registered Name: Mili Katiyar Rastogi
Registered Mob No: [protected]
Registered Email ID: manul.[protected]@gmail.com

Latest Complain No's: (The service guy promised an AC replacement and then the service request got canceled)
Ref No: [protected]

I have been extremely disappointed since the day I bought a Split AC of Loydd. It has been an endless circle of troubles.
With a new AC purchased in September 2022, the AC has given me more trouble than relief. Each important part has been replaced, still, the Ac is not cooling.
The Customer Service Team in Meerut ( GUFRAN - [protected], [protected] ) sends people who do false promises that the AC will be replaced but nothing happens after that.

Moreover, they close the complaints directly in their system without customer satisfaction.

Previous Issue details:
1) The AC outdoor unit was damaged, they replaced it. Then After a week, the PCB board was damaged, and they replaced it.
2) Then The AC stopped cooling, and they told me that the gas is leaking. they refilled it.
3) Then again the cooling issue was there, they blamed the cool October weather for it.
4) Now again the cooling issue is there, the company said there is a gas leakage.

Resolution Expected :
After So much trouble, Either refund my money or exchange my AC for another new one. This piece is giving me trouble again and again
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