Lloyd — Dont buy lloyd ac ls19a3gr (1.5 ton) version i was cheated by dealership

Address:

533105

Dont buy lloyd ac ls19a3gr (1.5 ton) version i was cheated by dealership

Dear sir/ madam,

This is to bring to your notice regarding my bitter experience with one of your dealer’s lloyd air-condition (mohammed madani sadhik anwar) rajahmundry, andhra pradesh, india.

I own seven lloyd air-conditions and i believe lloyd has the best service and customer satisfaction all around the world, i was the happiest customer of lloyd, both in india and uk as well. i had planned for another ac and obviously lloyd was my first option.

I had walked into your dealership on the 29th of july 2016, i was briefed by their sales executive mr. mohammed madani sadhik anwar, i had asked regarding lloyd ls19a3ob, after knowing my usage pattern he insisted me to opt for lloyd ac ls19a3gr saying that lloyd ls19a3ob is nothing when compared to lloyd ac ls19a3gr and he also bluntly promised me that will be more cooling, and less noise. so i had bought the ac lloyd ls19a3gr on the same day itself 29th of july 2016. on 30th of july 2016 the ac got delivered to my address and installed with the technicians.

To my surprise the sound i am getting is very loud, i was very much displeased and disappointed by the performance of the ac, in the matters of sound. on the same day of ac installed i spoke to the sales executive mr. mohammed madani sadhik anwar and complained regarding the sound. the sales executive mr. mohammed madani sadhik anwar stated that he will send the technician for the problem check-up, as he said the technician arrived to my address on the same day 30th of july 2016 which i raised the complaint. i was very disappointed after i met the technician he clearly stated "specifically this model lloyd ac ls19a3gr sound will come loud than other models" and he left. i am very disappointed by the way the sales executive mr. mohammed madani sadhik anwar lied and cheated by your dealership.

I was cheated by the dealership and i was very disappointed, they sold lies. all i want is the promised sound-less ac if not i want to be fixed as soon as possible.

Please resolve my issue else i will be filing a suit in the consumer forum against your company and your dealer.

Sincerely,


K. sudha

Here are my details;

Kommu sudha
Usn towers, vidya nagar,
Near water tanks,
Rajahmundry - 533105
Phone – +91-[protected]