Lloyd — Faulty washing machine

Address:

The Pattambi

Recently I had a top load fully automatic washing machine from Pattambi KH home appliances and we were not satisfied with overall performance like quality of washing the cloths when we select the normal washing program the level of water is not complete the task and quality of the washing is not up to the level within the time frame. I had informed several time the technical team to assist unfortunately it was not rectified from the Sr. Technician and line manager.
Q1. Automatic washing machine water level we need to select manually?
Q2. The capacity of the machine cloth weight will be considered as dry or wet?

Technical teams are not professionally skilled even they don’t have minimum knowledge about the automatic functional methods to explain to consumers.