Lloyd — LLOYD AC - After sales services

Amrinder Singh Bal

Sep 9, 2022

Address:

Banur, Teh & Dist Mohali

I have registered a complaint on 31.08.22 regarding my 1.5 Ton inverter AC which I purchased in May 2022. my complaint no is [protected] dtd 31.08.22. Technician visited us and told that a part is to be replaced but till today i.e. 09.09.22 12 days gone and my complaint is not resolved. I called many times to customer care and requested them to sort this as early as possible but they didnt bother. They repeatedly asked me to wait and a person from service department talked with me in rough language.They never told me about the time they take for repair of their product at the time of complaint registration and after that themselves.
Such a third class service and unprofessional behavior I experienced with LLYOD.

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LLOYD customer support has been notified about the posted complaint.

Sep 09, 2022

Updated by Amrinder Singh Bal I have registered a complaint on 31.08.22 regarding my 1.5 Ton inverter AC which I purchased in May 2022. my complaint no is [protected] dtd 31.08.22. Technician visited us and told that a part is to be replaced but till today i.e. 09.09.22 12 days gone and my complaint is not resolved. I called many times to customer care and requested them to sort this as early as possible but they didnt bother. They repeatedly asked me to wait and a person from service department talked with me in rough language.They never told me about the time they take for repair of their product at the time of complaint registration and after that themselves.
Such a third class service and unprofessional behavior I experienced with LLYOD.