Lloyd — Lloyd Air conditioner not working// call id [protected]

Address:

Kolkata

Dear Team,

I made a complain to Lloyd customer care, call id [protected] dated 24.05.2023, and subsequent follow ups dated 27.05.2023 and 29.05.2023. I have been informing to Lloyd customer care that my inverter split air conditioner (purchased on 14.04.2023 which is not even 2 months old) is not working however even after 3 follow ups with customer care no service engineer visited my house to resolve the issue. No one from your team even bothers to inform me that how long it will take and when it can get resolved. Whenever I am enquiring about the resolution with customer care, no one is able to address it properly. I never expected this type of poor service from a brand like Havells. I made a big mistake by choosing your product. Anyways, i want my issue to get resolved urgently.

Regards
Saikat Majhi
Mob [protected]